SUMMARY

• Over 8+ years of experience in IT with more than 3+ years of experience in JAVA and more than 5+ years of Salesforce experience as an Administrator and Developer on integrating enterprise applications using Force.com, Visual Force, and Apex with Salesforce customization, security access, workflow approvals, and support administration in salesfore.com CRM.
• Experienced in implementing Visual force pages, Apex class, standard Salesforce configuration which include Workflow rules, Validation rules, Assignment rules, Page layouts, Record types, etc.
• Experienced in building Custom objects, Reports, Dashboards and Tabs.
• Proficient in understanding of Salesforce.com CRM and its Development life cycle.
• Experience in SFDC development using Apex classes, Triggers, Visual Force, Force.com IDE, SOQL, and SOSL.
• Experience in Salesforce Lightning framework and components.
• Developed Lightning apps and components to be more interactive to end users.
• Familiar with SFDC sales policies and procedures.
• Experience with sales cloud.
• Knowledge in generating reports, workflows, dashboard, customized reports, analyzing data in salesforce.
• Experienced in SFDC administrative tasks like creating and assigning roles, profiles, Email services, page layouts, Sharing rules, validation rules.
• Experienced with SFDC platform to build custom applications which includes administration, configuration, implementation and support experience.
• Experienced in using Import wizard and Data loader utility for Data migration.
• Implemented security and sharing rules for users at different levels of organization, Pick lists, lookups, master detail relationships, formula fields to the custom objects.
• Administrator experience in Marketing Salesforce Cloud using both Classic and Lightening versions.
• Knowledge with Eclipse IDE and force.com plug - in.
• Experienced in developing Salesforce Lightning Apps, events, components and controllers.
• Experienced in Web technologies - HTML, CSS, and JAVA scripts, JDK, and WSDL.
• Knowledge in object oriented programming languages - C++, JAVA.
• Experienced with profiles, permission sets, Organization wide defaults (OWD) and roles.
• Experienced in Object oriented analysis, Object oriented design, client/server architecture based on Unified Modeling Language.
• Knowledge in customizing Salesforce CRM for generating web-to-leads and web-to-cases.
• Experienced in querying salesforce.com database using SOQL & SOSL queries using Force.com explorer.
• Excellent communication, problem solving and programming skills. Self sufficient, flexible, and a good team player. Familiar to working with both large and small team environments.
• Enthusiastic in learning new concepts, applications, and implement for a successful project.

TECHNICAL SKILLS

Salesforce Technologies: Apex Language, Apex Classes, Apex Triggers, Apex Web Services, Apex Data Loader, Dashboards, Reports, Custom Objects, Force.com, Eclipse IDE Plug-in, AJAX, Visual Force (Pages/Components & Controllers), Lightning (components and controllers), Workflow rule, Approvals, S-Controls, SOQL, SOSL, Custom Objects, Force.com IDE, Standard objects, Data loader, Data integration, Data migration, Sales cloud, Marketing salesforce cloud, CRM.

Salesforce Tools: Eclipse, Force.com Explorer, Apex Data loader, Command Line Data Loader, Force.com Platform (Sandbox, and Production).

Programming Languages: Apex, PL/SQL, Java, C, C++

Web Technologies: HTML, XML, Java script, CSS, JDK, and WSDL

Databases: Oracle, SQL server, PL/SQL

Operating Systems: Windows XP/Vista/NT/98/UNIX

PROFESSIONAL EXPERIENCE

Confidential, Boston, MA

Salesforce Developer/Administrator

Responsibilities:

• Using SFDC created detailed analysis of business and technical requirements and created solutions by customizing various standard objects along with Visualforce, Force.com API and web services.
• Created Custom objects, settings, Setup validation rules, Record types, custom tabs, field updates and email alerts.
• Worked with several SFDC objects like Accounts, contacts, leads, opportunities, reports and created custom objects based on Business need.
• Developed Lightning apps and components to be more interactive to end users for enhancements in enrollment, admissions and donations.
• Worked on data loader by uploading close to a million records and cleansing and de-duplicating bulk loads, created new reports, dashboards.
• To search objects using SOSL query.
• Lightning components added to record pages and lightning pages.
• Preparing and getting approval of design, functional and technical specifications from business using sales cloud.
• For transactional and contractual information created custom objects and fields. Created email alerts, field updated, workflow rules and defined related tasks.
• Organized fields, custom links, related lists, and record pages by creating page layouts and search layouts.
• Get real time data from external system using Lightning connect.
• Provided support to marketing team on Marketing Cloud.
• Within the salesforce CRM and cloud computing model created custom Apps and reports.
• Developed, administered, configured, implemented and support of salesforce CRM.
• Implemented various relationships using master detail relationships, pick lists, validation and formula fields to custom objects.
• To complete development and deployment activities worked with CRM application development team.
• Used salesforce marketing cloud to create journey and sync data from salesforce CRM to Marketing cloud.
• Used lightning components and visual force to create new tabs for improved look and experience.
• Experience in Marketing Salesforce Cloud environment using both classic and lightning.
• Automatically log the call information and interaction time used CTI in salesforce.
• Made customizations, implementation, integration with existing applications, community portals and mobile apps including marketing and service cloud implementations.
• Connected to various salesforce orgs using salesforce marketing cloud.
• Using WSDL created Apex classes and for integration with external web services to the system wrote business logic layer according to the functional needs.
• Implemented and developed Apex classes, triggers to manage the workflows, develop custom business logic.
• To extract the data from external systems to display the pages of salesforce.com by integrating the web services.
• Implemented object level and field level security for the profiles to hide sensitive information.
• Worked with visual force pages, apex classes, controllers, triggers to develop custom business logic using force.com developer tool kit.
• Developed visual force pages, test classes.
• Salesforce CRM application was administrated and monitored. Created automated lead routing, lead escalations and email alert.
• Implemented fields, customized page layouts for objects like accounts, contacts, leads.

Environment: SFDC platform, Lightning (controllers and components), CRM, Data loader, workflow, Email services, and security controls, sandbox data loading, Apex language, Visual force, Eclipse IDE.

Confidential, Dear Born, MI

Salesforce Developer/Admin

Responsibilities:

• Collected requirements, design work flows and to implement the work flow from different business groups within the organization.
• Worked with business analyst to analyze the business and technical requirements and by customizing standard objects of SFDC derived the solution.
• Achieved user design functionality using Apex triggers and write the dependent test classes.
• Developed and implemented workflows, field updates, email alerts, custom tabs, validation rules, approval processes.
• Organize fields, custom links, related lists and other components on record pages using page layouts, search layouts.
• From sandbox environment deployed all classes, triggers, objects, components, pages to production environment.
• Synchronized data from salesforce CRM to marketing cloud.
• Developed and customized visual force pages using standard controllers, controller extensions, and custom controllers.
• Using data loader from SFDC objects for insert, update and bulk import/export of data.
• Using forc.com IDE developed and deployed deployment strategy to test, and production smoothly.
• Implemented lookup, master detail relationships, formula fields, pick lists, dependent pick lists and validation to the custom objects.
• For data migration with in governor limits used SOQL and SOSL using Force.com explorer.
• Configured profiles, permission sets and implemented security setting for the organization wide users.
• Managed custom fields, integration and data cleanup which are a part of administration tasks.
• Customized SFDC profiles and roles as a part of security and privileges.
• For different user profiles developed and configured reports, report folders and dashboards depending on the need in the organization.

Environment: Saleforce.com platform, Force.com Sites, Reports, Custom Objects, Custom Tabs, Data Loader, Apex, Visual Force (Pages, Component & Controllers), Eclipse IDE Plug-in, HTML, Java Script, CSS, Workflow & Approvals, Email Services, Security Controls, Windows XP Pro / 7.

Confidential, NY City, NY

Salesforce Developer

Responsibilities:

• Maintained functional areas of contacts, accounts, campaigns, opportunities, leads, dashboards.
• Developed and implemented the custom objects, page layouts, custom tabs.
• Within the salesforce CRM managed users, public groups, profiles, and roles which involved assigning access to the user according the user hierarchy.
• Developed classes and triggers using Force.com Eclipse IDE plug-in.
• Tables like opportunities, accounts and contacts has been moved to the Salesforce CRM standard objects.
• Developed and implemented APEX classes, APEX triggers, and controller classes for various functional needs in the application.
• To monitor lead activities on sales geography customized the dashboards.
• Mapped data sources and loaded data using APEX data loader.
• For the flexibility and functionality of force platform application created formula fields, assignment rules, validation rules, approvals and workflow.
• Written SOQL queries against force.com API.
• Developed various visual force pages according to the needs of the application using different visual force components.
• For testing used Sandbox and migrated the code for deployment after testing.

Environment: SFDC, Apex, Force.com, Triggers, API, Controllers, Import Wizard, Eclipse IDE, Data Loader, Visual Force Pages, XML.

Confidential

Java Developer

Responsibilities:

• Designed, developed and analyzed different phases of process flow module.
• Test cases scripted based on the specifications as requested.
• Coding using JSP, Java Servlets, Struts and XML.
• Responsible for monitoring performance, diagnosing issues and tuning queries and databases.
• Using JSP technology developed web interfaces for process flow, which provides flexibility in page design and easy to maintain and make modifications.
• Tested application at various levels of integration and system testing by applying various methodologies.
• To generate stored procedures and functions to use with Java used PL/SQL extensively.
• Very good understanding in Object-Oriented analysis and design.
• Implemented all components of the application including database tables, middleware designing, client-side web programming and server-side java programming.
• Worked with various design patterns, UML and enterprise application integration.

Environment: Java 1.3, Java Beans, Java Servlets, DB2 V8.2, SQL, PL/SQL, Apache Tomcat, BEA WebLogic, CSS, XML, AJAX, Windows NT/2000, Linux.

Confidential

Java Developer

Responsibilities:

• Involved in designing the system based on UML concepts which include class diagrams, data flow diagrams, state diagrams using Rational Rose Enterprise Edition, sequence diagrams.
• Involved if design, implementation, testing, deploying and enhancement of the application.
• Stored procedures and developed data model.
• Using JSP and HTML designed and developed web pages along with JavaScript for client side validation.
• To process update information developed servlets.
• Involved in maintenance and production support of the application documented design and functional aspects of the application.
• For communication with database used JDBC.
• Based on MVC architecture standards involved in design and development of the application in n-tier fashion and utilized struts frame work.

Environment: Java, Java Beans, Servlets, JSP, MVC, JMS, EJB2.0, Weblogic8.1, ORACLE8i, JavaScript, XML, HTML, DHTML, Windows XP.