SUMMARY

• Over 7 years of total IT experience, with 5 years as a Salesforce.com CRM and Force.com platform with proficiency as a developer and an administrator.
• Certified Salesforce.com Admin (ADM 201)
• Certified Salesforce.com Platform Developer 1(401)
• Experience in Application Software Designing, Development, Testing and Implementation.
• Proficiency in SFDC Development in implementing Apex classes, Test classes, Triggers, Visual Force(Pages, Components, Controllers), Batch Apex, Scheduled Apex, Anonymous Apex,, Change Sets Deployment, Custom Settings, SOQL and SOSL.
• Good experience in working on Eclipse IDE with Force.com Plug - in for writing business logic in Apex programming language.
• Also proficient with different Plug-ins and tools such as Developer Console, Sublime, MavensMate, Sublimerge, Workbench,Force.com Beta explorer
• Experience in SFDC Administrative tasks like creating Profiles, Permission Sets, Validation Rules, Roles, Users, Page Layouts, Record Types, Custom objects(includes junction objects),master-detail and look up relationships, Approvals, Workflows, Cases, Custom Report Types, Reports, and Dashboards
• Experience in working with Salesforce.com sandbox and production environments.
• Proficient in Data Migration from Traditional Applications to Salesforce using Import Wizard and Data Loader Utility.
• Experience in web technologies like HTML, CSS, JavaScript
• Proficiency in Object Oriented Languages like Java.
• Experience in providing production support, analyzing the cause and fixing it.
• Excellent analytical, de-bugging skills and documentation skills.
• Team player with good interpersonal skills, strong understanding of fundamental business processes, excellent Communication and Problem solving skills.

TECHNICAL SKILLS

Salesforce Technologies: Visual Force (Pages, Component & Controllers), Triggers, Apex Classes and Test Classes, Validation Rules, Workflows, Approval process, Dashboards, Reports, Custom Report Types, Batch and Scheduled Apex, Custom Settings, Anonymous Apex, Change Sets deployment

Salesforce Plug-ins: Eclipse,Force.ComIDE,DeveloperConsole,Sublime,MavensMate,Sublimerge, Workbench,Force.com Beta explorer

Salesforce Integration Tools: Apex Data Loader

Languages: HTML, CSS, Java, JavaScript, Apex, Visual Force, SOQL,SOSL

Project Methodologies and tools: Agile, JIRA, Confluence

PROFESSIONAL EXPERIENCE

Confidential, Chicago, IL

Salesforce Developer/Admin

Responsibilities:

• As a SFDC developer interacted with various business areas to gather requirements and develop data model to suit complex business needs.
• Developed APEX triggers, classes, Test methods & Visual Force pages to implement the custom functionality.
• Customized standard sales force objects like products, price books, case management and solutions.
• Administered Salesforce.comSFA setup, which involvedmodifying roles and profiles, creating/modifying dashboards/reports and managing users.
• Createduse case scenarios, custom work flow and business logic.
• Developed a flex based custom application for data validation and check for data discrepancies.
• Configured security and organizational hierarchy for sales for Salesforce implementation.
• EvaluatedSalesforce.comsupport module for call-center and help desk application.
• ConfiguredData Loader and uploaded data in CSV files intoSalesforce, checking for the correctness of the data.
• Performed code review of the application to make sure the source code confirms toindustrial coding standardsand followed good programming practices.
• Used the Sandbox for Development and Testing and Migrated the code to the deployment instance after testing.

Environment: Saleforce.com platform, Workflow & Approvals, Reports, Dashboards, Custom Objects, SOQL, SOSL, Custom Tabs, Security Controls, Apex Data Loader

Confidential, Manhattan NY

Salesforce.com Developer/Administrator

Responsibilities:

• Interacted with various business users groups gather the requirements for Salesforce Implementation and documented the requirements.
• Performed detailed analysis of business and technical requirements and designed the solution by customizing various standard objects of Salesforce.com (SFDC) and using other Platform based technologies like Visualforce, Force.com, and Web Services.
• Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization.
• Developed Visual Pages to include extra functionality and wrote Apex Classes to provide functionality to the visual pages.
• Designed and developed SFA based Application on Force.com Platform in Salesforce.com environment with Apex programming language at backend and Visualforce pages as user interface.
• Designed, developed and deployed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• Worked on supporting tickets in the following areas: Roles, Profiles, Access Settings, Workflow Rules, Validations, creation and modification of fields and page layouts, upload of data.
• Involved in creating, monitoring, and measuring campaigns with Salesforce CRM Marketing.
• Responsible for creating marketing campaign, kicking them off, monitoring their run and generate reports.
• Created various Reports (summary reports, matrix reports, pie charts, dashboards and graphics) and Report Folders to assist managers to better utilize Salesforce as a sales tool and configured various Reports for different user profiles based on the organization’s need.
• Worked on importing data from external system to salesforce application using Apex Data Loader
• Worked on doing making minor enhancements to SFDC application required by business users from time to time.
• Created workflows and field updates.

Environment: SFDC, Apex Language, Force.com, Controllers, Visualforce Pages, Triggers, Visualforce, Workflow & Approvals, Apex Data Loader, Reports, Dashboards

Confidential, Columbus, OH

Salesforce.com Developer

Responsibilities:

• Worked on various custom objects and standard objects
• Extensive custom object coding
• Worked under Agile SDLC using Scrum methodology.
• Designed, developed and deployed Apex Classes, Controller Classes, Extensions, Components, Batch Apex classes, Scheduled Apex classes, Test classes and Apex Triggers for various functional needs in the application using the Eclipse IDE.
• Developed Visual Force Pages and Visual Force Custom Controllers .Proficiency in Anonymous Apex
• Developed SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
• Handled assigned Case Support Issues
• Implemented Change Sets Deployment. Developed Test classes and increased the code coverage
• Created page layouts to organize fields, custom buttons, custom links, related lists, and other components on a record detail and edit pages.
• Created workflow rules and defined related tasks, time-triggered tasks, email alerts and field updates to implement business logic.
• Created Custom Objects and defined lookup and master-detail relationships on the objects. Also created junction objects to establish connectivity among objects.

Environment: Saleforce.com platform, Apex Language, Visual Force (Pages, Components, Controllers & Extensions),Apex Triggers, Eclipse IDE Plug-in, Sublime Mavens Mate Plug-in, Developer Console,Force.com Beta Explorer

Confidential, Frisco, TX

Salesforce.com Developer/Administrator

Responsibilities:

• Performed detailed analysis of business and technical requirements and designed the solution by customizing various standard objects of Salesforce.com (SFDC) and using other Platform based technologies like Visualforce, Force.com, and Web Services.
• Designed, developed and deployed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• Written Apex batch and Scheduled classes to process large volume of data on a periodic basis.
• Created various Reports (summary reports, matrix reports, pie charts, dashboards and graphics) and Report Folders to assist managers to better utilize Salesforce as a sales tool and configured various Reports for different user profiles based on the organization’s need.
• Used SOAP API for integrating Salesforce.com with external system to perform data migration.
• Worked on minor enhancements to SFDC application required by business users from time to time.
• Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization.
• Interacted with various business users groups gather the requirements for Salesforce Implementation and documented the requirements.
• Worked on supporting tickets in the following areas: Roles, Profiles, Access Settings, Workflow Rules, Validations, creation and modification of fields and page layouts, upload of data.
• Involved in creating, monitoring, and measuring campaigns with Salesforce CRM Marketing.

Environment: Saleforce.com platform, Apex Language, Visual Force (Pages, Components, Controllers & Extensions),Apex Triggers, Eclips, Soap Api, Developer Console, Force.com

Confidential 

Java Developer

Responsibilities:

• Involved in development of CRM modules
• Analyzing Functional and Business Requirements.
• Involved in functionality implementation in Help Desk module.
• Used AJAX for loading the fields dynamically in the Help Desk module.
• Developed various Java Bean classes, DAO classes and Java Bean helper classes.
• Implemented Java scripts for handling front-end validations.
• Developed GUI using JSPs and HTMLs.
• Created Views, Procedures and Triggers by using PL/SQL.
• Bug fixing and maintenance of the product.
• Unit Testing the Modules.

Environment: Java, J2EE, Servlets, Velocity, HTML, Java Script, Oracle 9i, Hibernate, XML, Maven, AJAX, Struts2, Eclipse, IBM Web sphere, JBoss, CSS, UML,SQL, CVS, HQL, xdoclet