SUMMARY:

• Experience on Requirement Analysis, Design, Implementation of PRPC RUP, Agile Methodologies
• Experience in PEGA 6.1 SP2 and higher with CPM framework.
• Experience implementing Pega Guardrails using various versions of Pega PRPC.
• Experience in creating High - level Class Structures and Rule sets in PRPC.
• Extensive experience in gathering, documenting, and analyzing business needs and requirements and Worked on several Project methodologies like SDLC, Waterfall, RUP, Scrum and Agile Expert in debugging tools such as Tracer utility, Clipboard, Application accelerators and Expression builders. Extensive knowledge in Pega Smart Investigate &CPm
• Expert in debugging tools such as Tracer utility, Clipboard, Application accelerators and Expression builders.
• Understanding of Object Oriented Principles and Web application architecture.
• Extensive understanding and knowledge of Pega Rules Process Commander.
• Experience in designing and developing Business Rules Engine (BRE) and Business Process Management (BPM) applications using PRPC.
• Exposure in constructing Class Structure hierarchy and Rule Set structure based on Pega Guardrails.
• Proficient in creating Access Groups, Operators, Rule sets, Rule set versions, Work baskets, Work parties requiredto develop the application.
• Configured and managed Flows, Harnesses, Assignments, Data properties.
• Extensive knowledge in Pega Smart Investigate & CPM Worked on SMA, DCO, Agents, SLA, User Interface rules.
• Created Product, Patch and Deployed into QA, UAT and PROD envy's
• Involved in interaction with the end users along with Business Analysts and the team members for better
• Understanding of the business requirements.
• Experience in various phases of SDLC like System Analysis, Design, Development, Unit Testing, Deployment And Support of Enterprise applications using RUP, Agile Methodologies.
• Participated in designing security application which involved setting up Access groups, Access Roles, Operators, Application ID, Org Divisions, Org Units and Work groups.
• Proficient in creating Business Requirement Documents (BRD) and Functional Specifications Document (FSD) using various tools including MS Visio Strong understanding in coordinating Joint Application Development (JAD) sessions and Structured
• Interviews for requirements gathering to converge a product design which is acceptable to Business Customers and feasible to Developers.

TECHNICAL SKILLS

BPM Product: Pega Rules Process Commander (PRPC v 5.4/5.5/6.2)

Operating Systems: Windows 2000, XP, Windows NT, Unix/Linux (Red Hat)

Programming Language: Java, J2EE

Java/J2EE Technologies: J2EE, JSP, JDBC, JMS, Web Services

CRM Technologies: Clarify CRM 13.1

RDBMS: Oracle 9i/10g, SQL Server, MS Access, DB2

Web Technologies: HTML, DHTML, JavaScript, XML, XSL, XSLT

Web/App Servers: Apache Tomcat 6.0, web logic8.1/9.2, web sphere 6.0

Tools: Microsoft Visio, Rational Rose, Quality Center

Concepts: SDLC, Object Oriented Analysis and Design, Unified Modeling Language (UML), Assembly and System Level Testing, exposure in Agile.

PROFESSIONAL EXPERIENCE

Confidential, Richardson, TX

PEGADeveloper

Responsibilities:

• Study and discuss client’s project requirements document.
• Interaction with client to understand expectations and requirements.
• Involved in Use Case conception,Design and Elaboration.
• Responsible for Designing, Developing business requirements in PRPC for all dispute processing processes.
• Created High LevelClass structure, WorkflowsandRule setsinPega PRPC.
• Developed components using Activities and Properties.
• Design and development of Harness rules, Layout and Sections.
• Developed Decision, Declarative, and Validate rules for automated processing.
• Created When Conditions for implementation purpose.
• Used design tools like Microsoft Visio for designing the workflows of the application and developed Rules for validation.
• Integrated with External Database using Rule-Connect-SQL.
• Designed Correspondence module using Data-Corr and XML for dispute management system.
• Created declared pages and report definitions.
• Creation of Declarative expressions for a value change on the properties.
• Creation of validation rules to implement business logic validation.
• Prepared HLD and LLD as per standards during the design phase.
• Implemented Decision Tables, Decision Maps and Declarative expressions.
• Created unit test plans and test cases to test.
• Handled GAI and RCAP interface calls to retrieve customer profile information.
• Coordinate daily work with offshore delivery team.
• PreparedRole Based Access group and Control documentfor the Pega Workflow team.
• Debugging using Tracer and Clipboard Management.
• Performance test using PRPC-PAL tool.
• Involved in preparing development test cases as per the PRPC suggested approach.

Environment: PRPC 5.4, Smart Card Dispute tool of PRPC, Oracle 10g, Microsoft Visio 2003, Java, HTML, XML, UML, Java Script, PL/SQL.

Confidential, Charlotte, NC

Pega Developer

Responsibilities:

• Involved in gathering requirements and documenting the Use Cases based on business requirements.
• Designed and implemented the Class structure hierarchy.
• Involved in designing, building and validating User Interfaces using Sections, Harnesses, and custom HTML Rules in PRPC.
• Designed, developed and deployed workflows in PRPC using MS Visio and design of flow diagrams.
• Developed and configured MQ Listener, MQ Services to consume and process the incoming XML Application.
• Imported the XSD into PRPC and generated the Parse/Stream Rules using the Import Wizard.
• Designed and Developed activities to implement complex business logic.
• Integrated with External System MRTK (Mail Room Tool Kit) using Rule-Connect-SOAP for address verification.
• Communicated with External System such as NHTSA (National Highway Traffic Safety Administration) to retrieve the Drivers Record using Rule-Connect-SOAP.
• Developed Decision, Declarative, and Validate rules for automated processing.
• Debugging using Tracer and Clipboard Management.
• Developed Correspondence Rules based on the decision related to application.
• Developed and Integrated SLA (Service level Agreements) in the workflow for setting goals related to work processing.
• Prepare detailed flow charts and diagrams outlining systems capabilities and processes.
• Involved in application deployment in Test environments.
• Coordinated with the team members in development issues.
• Involved in Design and Technical Documentation.
• Involved in Unit Testing, System Integration Testing, Functional Testing and End-To-End Testing.

Environment:PRPC 5.3 SP1, JDK1.5, Web Sphere 6.0, MQ, SOAP, JDBC, Oracle 10g.

Developer

Confidential, NC

Responsibilities:

• Reviewing requirements from business, providing inputs to business users, coordinating with IT for Mainframe Tasks and with UAT for Quality control.
• Configured and managed Declarative, DecisionRules for Automated Processing.
• Responsible for Designing, Coding &Unit testing business requirements in PRPC for all MMIS processes.
• Designed Correspondence module using Data-Corr and XML for MMISsystem.
• Designed flows using Microsoft Visio and developed various Correspondence types.
• Developed components using Activities, Flows, and Properties.
• Resolved UAT & Production issues on specified SLA.
• Exposure to Configuration Management, this will include Rule movement, Security settings and Rule set version Schedule and the rules to be retrofitted.
• Integrated with external interfacing systems using MQ, HTTP services.
• Implemented Batch processing using File Listeners.
• Generated various reports in PRPC using List view.
• Participated in identifying performance issues in the system, designing solutions to improve performance, implement solution, test and release.
• Participated in Version 5.5 Upgrade.
• Involved in Technical Documentation.

Environment: Pega PRPC V5.1, Pega PRPC V5.4, Core Java, Java Script, Web Services, Visio.

Confidential, Minneapolis, MN

Pega Developer

Responsibilities:

• Developed workflow to interface with in-house legacy systems including the development of parsing rules for xml and fixed format messages.
• Involved in design and development of the application using SmartBuild.
• Involved in Design of class Structure, Properties, Activities and Service rules.
• Implementation of Decision tables, Decision Mapsand Declarative expressions.
• Involved in designing, building and validating User Interfaces using Sections, Harnesses, and custom HTML Rules in PRPC.
• Developed screen validations and display processing.
• Automated Decision making and notification using agents and email accounts.
• Development of Integration using PRPC Connectors.
• Implemented SLAs Activities as per new functionality.
• Creation for integration rules as Rule-Connect-SQL, RULE-Connect-SOAP.
• Creation of activities and steps for implementing core business logic (when conditions, if and else statements, Handling Embedded pages and custom Java Code).
• Created Flow rules to implement approval workflow business logic.
• Preparation & Execution of unit test cases and Troubleshooting and debugging.

Environment:PRPC 5.2, Java, JavaScript, HTML, XML, DB2 8.2, MS Visio 2003, Web Logic 8.1, Windows 2000.

Confidential, Boston, MA

J2EE/ Java Developer

Responsibilities:

• Gathered and understood the User requirements and Functional specifications.
• Involved in development of GUI Using HTML, CSS, JSP and JavaScript.
• Involved in creating components for isolated business logic.
• Used Oracle 8i as the Database Server.
• Application was deployed in J2EE Architecture.
• Involved in designing EJB 2.0Components with various design patterns like Service Locator, Session Façade and Business Delegate.
• Wrote Stored Procedures, Packages, PL/SQL scripts are used to query the database.
• Finalize the design specifications for the new system.
• Involved in design, development and maintenance of the application.
• Performed Unit, Integration and Performance testing, continuously interacted with Quality Assurance group.

Environment:Java, J2EE, EJB, JSP, Eclipse, JavaBeans, JDBC, Java Script, Swing, Servlets, My SQL, SQL Navigator, Tomcat 5.0, HTML, DHTML, XML.

Confidential

Java Developer

Responsibilities:

• Involved in all the phases of SDLC including Requirements Collection, Design & Analysis of the Customer Specifications from Business Analyst.
• Designing the system and documenting Use Cases, Class diagrams, Sequence diagrams.
• Involved in Design and Developmentof eprocurement and Procure Network Modules using HTML and JSP.
• Developed Stateless, Stateful Session Beans and Entity Beans
• Wrote ANT build script for compiling EJB / Java classes
• Involved in database design and modeling. Involved in Coding, Stored proceduresandTriggers.
• Designed and implemented Controller Servlet to control all requests.
• Worked on developing JSP pages to show dynamic contents.
• Involved in code reviews, Code optimization and performance tuning.

Environment: Java, J2EE, JavaScript, HTML, Weblogic 5.0, Oracle 8i, and Toad.