PROFFESIONAL SUMMARY:

• Over 7 years’ experience in IT and 5 Years’ experience in salesforce.com CRM platform as a Developer, Admin, with Expertise in implementation using Apex Language, Visual Force Pages, Classes, Controllers, Triggers, Web Services, Components, Tabs, Custom Objects, SOQL and SOSL, S - Controls, Reports, Analytic Snapshots and Dashboards
• Extensively exposed to creating Objects, fields, Record Types, Workflows, Approval processes, Escalation rules, Assignment rules, Validation rules, Email services, Data migration activities, Custom Page Layouts, Custom Fields and other standard functionality
• Experience with business intelligence tools like Informatica and Cognos.
• Design, Architecture, Administration, Configuration, Implementation and Support experience with Salesforce.com platform.
• Experience in development of Salesforce.com applications, Designed Custom Formula Fields, Field Dependencies, Relationships and Lookups.
• Experience in analyzing requirements and documenting for Salesforce.com implementations.
• Hands on experience in handling Sales Cloud, Service Cloud and Force.com cloud.
• Good understanding of the Scrum Agile practice
• Experience working with eclipse IDE and Force.com Plug-in environment
• Strong Knowledge in AppExchange Applications for integrating with third party applications
• Good experience on Salesforce knowledge management with ideas, community cloud and chatter.
• Good experience with Mobile Push and Journey builder for Apps SDKs
• Good experience with HTML, CSS, JavaScript, XML, ActiveX technologies and various database access technologies
• Experienced in OOAD (Object Oriented Analysis and Design) and Model View Controller (MVC) Architecture.
• Proficient in Data Migration from Traditional Applications to Salesforce using Data Loader Utility and Informatica On Demand
• Excellent Interpersonal and Customer Relational Skills. Proven Communication, Presentation Skills and Leadership Qualities

TECHNICAL SKILLS:

Sales force skills: Sales force CRM, Sales force SFA, Apex Language, Apex Classes/Controllers, Apex Triggers, SOQL, SOSL, Visual Force Pages / Components, S-Controls, Apex Web Services, AJAXWorkflow & Approvals, Dashboards, Analytic Snapshots, Case Management Automation, Custom Objects.

Sales force Tools: Eclipse, Force.com Eclipse IDE Plug-in, Force.com Explorer Force.com Data Loader, Force.com Excel Connector, Force.com Platform (Sandbox, and Production).

Languages/Technology: Apex, C#, C, C++, Java, Java Script, UML, HTML, XHTML, DHTML, XML.

Database: Apex Data Loader MS SQL Server 2000/2005, PL/SQL, Oracle 8 8i/9i/10g, MS Access, and MySQL

Operating Systems: Windows NT / 2000 / XP Pro / Vista, Windows Server / 2008

Testing tools: Mercury Tools (Win Runner, QTP, Load Runner, Test DirectorQuality Center), Rational Suite (Requisite Pro, Rose, RobotTest Manager, Clear Quest, Clear Case)

WORK EXPERIENCE:

Confidential, San Antonio, Texas

SFDC/Salesforce Developer

Responsibilities:

• Involved and interacted with various business user groups for gathering the requirements for CRM implementation.
• Created custom VF pages to leverage the functionality of displaying the information from different objects and also update them on the same page.
• Developed and maintained Custom Objects, Fields, Formulas, Reports, Dashboards, Triggers, Validation rules, Workflows and Approval Processes on Salesforce.com platform
• Designed and Developed custom Visual force pages to provide customizable views capability for Partner users, with inline search capability
• Created validation rules for performing data validations depending on the user's profile and their record type
• Developed and used JavaScript, CSS for performing validation and assigning style sheet to the visual force page and developed HTML to create Custom Email Templates inside Visual force page and under Communication templates section.
• Used SOQL&SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects
• Extensively worked on Partner portals and designing logic for this functionality
• Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com Objects.
• Designed, and developed Apex Classes, Controller Classes, extensions and Apex Triggers for various functional needs in the application.
• Performed data migration from Siebel CRM toSalesforce.com.
• Used field level security along with page layouts to manage access to certain fields.
• Migrated code from Development to Testing and to Production environments using Change Sets, Force.com IDE and Force.com Migration Tool.
• Profile based permissions on fields and objects are enforced.
• Worked with web services API.
• During every new platform release from Salesforce.com, discussing the new release features with teammates and BA team to effectively improve the features on current environment.

Environment: Salesforce.com, Eclipse IDE, Data Loader, Apex Explorer, Apex, Visual Force, SOQL, Visual Studio, VB.NET, SQL SERVER 2005,Apex, Visual force, Eclipse

Confidential, Houston, TX

SFDC/ Salesforce Developer

Responsibilities:

• Developed several Apex Triggers, Classes and Apex APIduring the project lifecycle.
• Created Roles, Profiles, Access Settings, Workflow Rules, Validations, creation and modification of fields and page layouts.
• Createdcustom controllersimplementing complex code for retrieval from Sales Force to VF pages.
• WroteSOQLandSOSLstatements within custom controllers, extensions and triggers.
• Worked on various salesforce.com standard objects like Accounts, Contacts, Cases, Opportunities, Products, Opportunity Line Items, Leads, Campaigns, Reports and dashboards
• DevelopedApex class and triggerto format phone/fax/zip code in account object.
• Customized page layouts for Opportunity, Contacts, and Accounts depending upon user roles, and groups.
• Developed web-to-lead functionality to capture leads from web to Sales force
• Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com Objects.
• Validating the data that arrives from different data sources and generating the reports in theSalesforce.com.
• Embed HTML, CSS, JQuery into Visual Force Pages and deployed the pages onto sites.com
• Developed Test Classes for Test coverage for Apex classes and Triggers on Salesforce platform.
• Integrated Salesforce.com with other applications using web Methods SFDC Adapter and using Salesforce.com SOAP API.
• Used Informatica on Demand for pushing from Salesforce to Cognos Reporting Engine.
• Used Force.com web service API for implementing WSDL in the application for access to data from external systems and portal.
• Created Custom Objects and defined lookup and master-detail relationships on the objects.
• Used Data loader for data management in Force.com platform.

Environment: Saleforce.com platform, Force.com Sites, Apex, Visual Force (Pages, Component &Controllers), Pages, Data Loader, HTML, Java Script, CSS, Workflow & Approvals, Reports, CustomObjects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in

Confidential, Indianapolis

SFDC Developer/Admin

Responsibilities:

• Interacted with various business user groups for gathering the requirements for salesforce.com CRM implementation.
• Customized objects and fields using master detail relationship, look up relationship depending on the requirements.
• Created page layouts, validation rules and workflow rules.
• Worked on Salesforce Lead management, Accounts and Contact management system.
• Designed, developed and deployedApex Classes, Controller Classes, Extensions and Apex triggers, API integration for various functional needs in the application using the Eclipse IDE.
• Developed Visual Force Pages and used standard, Custom Controllers and controller extension Components, Advanced Search Functionality, Custom Objects, Analytic Snapshots, Tabs, Tags and Components.
• Worked on Mobile Push and Journey builder for Apps SDKs
• Customized the Dashboards to the track usage for productivity and performance of business centers and their sales teams.
• Worked On Data Migration From Databases To Salesforce Using Apex Data Loader
• Integrated the web services by generating the necessary stubs from the WSDL files for extracting the data from the home grown applications by using the home grown web services.
• Proficient experience of Salesforce SOQL and SOSL

Environment: Saleforce.com platform, Apex Language, Visualforce (Pages, Component & Controllers), Salesforce.com Data Loader, HTML, Web Services, WSDL, SOAP, Sandbox and production environment.

Confidential, Denver, CO

SFDC/ Salesforce Admin

Responsibilities:

• Worked as Salesforce admin support governing user account creation, personal information setup, password reset, Roles & Profile creation, user group creation, updating company profile, Network access setup.
• Involved in setting up field level access for each custom object created based on the user’s role within the organization.
• Worked with field & page layout customization for the standard objects like Account, contact, Leads.
• Involved in customizing custom objects, tabs, fields, page layout as per the business need.
• Defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects.
• Created the workflows for automated lead routing, lead escalation, alerts and custom coaching plans.
• Created workflow rules and defined related tasks, time triggered tasks, email alerts, filed updates to implement business logic.
• Involved in security levels and privileges by customizing Salesforce.com Profiles and Roles.
• Used the sandbox for testing and migrated the deployment instance after testing.

Environment: Saleforce.com platform, Force.com Sites, Apex, Visual Force (Pages, Component Controllers), Pages, Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse

Confidential, Chicago, IL

Java Programmer

Responsibilities:

• Involved in development of framework APIs to integrate with third party commercial product DOC1.
• Developed components of Medicaid web application using Java, EJB, JSP, Struts/tiles, Java Script, Flex, DHTML and HTML.
• Followed agile methodology process, with iterative development lifecycle process of bi-weekly code delivery.
• Implemented GUI to the application using standard JSF components.
• Used DOM & SAX parsers for XML parsing. Developed GUIs using Swing.
• Configured Enterprise Service Bus (ESB), Created JMS resources to facilitate communication between components deployed on WebSphere Application Servers and Used MQ Series messaging coded through the JMS interface.
• Develop code for JSP/Servlets using Eclipse in MVC design Pattern using Struts Frame work.
• Java Web Services Developer Pack’s SOAP/SAAJ API has been used to invoke the Web Services deployed on the WebSphere Application Server.
• Implemented Business Logic using Stateless Session Beans and EJB Timers.
• Client side development using JSF,JSP, Custom Tag Libraries, AJAX, DOJO, JavaScript, HTML and CSS.
• Used DesignPatterns like Singleton, Abstract Factory, Factory Method and DAO.
• Involved in the development of Functions, Triggers and Stored Procedures for PL/SQL and SQL Server backend implementation.
• Participated in design and implementation of Relational Data Model for the DOC1 module subsystem and Stored Procedures and Packages.
• Developed unit tests using JUnit.
• Used ANT build script to clean, compile, create and deploy war and ear files for deployment.
• Used ClearCase for version control.

Environment: Java 5,J2EE, J2SE5, Struts, Agile, JSP, JSF, EJB 3, Java Script, Swing, Eclipse, UML, JUnit, DHTML, Adobe Flex, Doc1, ANT, IBM WebSphere 6.0, Web Services, ClearCase, Oracle 9i, Windows XP.