EXECUTIVE SUMMARY

• 12+ years of experience in software design, development and support
• Expertise in Requirement Analysis, Application design, development and support for BPM, Java and J2EE
• Experience in owning Technical issues, Technical delivery and Technical solutions
• Expertise in influencing customer, building trust and relationship wif customer
• Experience in IBM BPM 7.2, 8.5. Worked in large complex programs in IBM BPM
• Certified in IBM BPM LombardiTrained in IBM ODM Certified in PEGA BPM
• Sun Certified Java developer (SCJP) Experience in Agile (SCRUM) methodology
• Experience in Developing solutions, Designing Business Processes, Developing frameworks
• Experience in teh proposal activities of BPM initiatives and expertise in understanding teh customer problems, issues and providing solutions and improvements.
• Participated in COE functions to define standards, process, checklists, reusability, and knowledge sharing for quick releases.
• Involved in Developing applications using JSP, Servlets, Java Script, Spring, Hibernate, iBatis, REST services and Web services
• Worked on Savvion BizLogic, BizPulse Rules, SBM DB, SBM API applications
• Experience in working wif IBM BPM Product team for product related issues. Following up wif teh product team by creating PMR, giving sample code to replicate teh issue so that IBM product team can understand teh issue, applying teh fixes from product team to address teh issues.
• Experience in Production Support and Maintenance activities in IBM BPM. Identify teh issues, root cause and providing quick solutions to business critical problems. Follow teh process to address teh solutions wif different levels of priority.
• Experience in identifying issues in large complex application involving multiple integration points wif multiple systems.
• Expertise in communication wif customers regularly, showing demos, taking responsibility and making customers comfortable and happy
• Deep understanding of technology wif focus on delivering business solutions
• Expertise in process optimization, developing frameworks and reusable components
• Develops high performance BPM, J2EE applications
• Analyzing requirements, designing solutions, finding gaps and suggesting solutions in BPM proposals and assignments.
• Providing solutions for postproduction issues after doing root cause analysis and impact analysis wifout impacting business continuity.
• Involved in mentoring and guiding junior members and offshore team members to enhance their technical skills and team spirit

TECHNICAL SKILLS

Programming Languages: JAVA

BPM Tools: IBM BPM, Savvion BPM, Trained in IBM ODM, Certfied in PEGA BPM

E - Com Frameworks/ Web Technologies: J2EE, JSP, Java Beans, Java Servlets, JavaScript, Spring, Hibernate, iBATIS, Web Services, REST services

Web Servers/Application Servers: IBM Websphere, Weblogic

Databases: RDBMS: Oracle

IDE: Eclipse, RAD

Operating Systems: Windows 95/98/2000/XP Functional Areas/

Domain Knowledge: Banking, Finance, Health Care, Telecom, ERP, Government

PROFESSIONAL EXPERIENCE

Confidential, Indianapolis, USA

Web Developer

Responsibilities

• Involved in requirement analysis and understood teh in and out of teh application clearly
• Involved in designing New Project Flow, Modify flow, Cancel flow and UI design
• Created UI design of teh application.
• Developed UI screens, Workflow, Human services, Integration services
• Responsible for handling teh playbacks to customer. Informing teh requirements to teh team. Get teh delivery and validate them.
• Handled teh following COE functionsCreated reusable components such as Document list control, Search Screen, Purchase Order Services, Banner Coach View
• Collaborated and coordinated wif application team to communicate teh requirements from customer to offshore team and get teh clarification from customer to offshore team.
• Collaborated wif other projects for any suggestions and halp to complete our activities.
• Responsible for production support activities.
• Identifying teh issues, Doing root cause analysis, fixing teh issues from teh findings in root cause analysis to reduce teh number of incidents and increase teh stability of teh system
• Working wif IBM BPM Product team for product related issues. Following up wif teh product team by creating PMR, giving sample code to replicate teh issue so that IBM product team can understand teh issue, applying teh fixes from product team to address teh issues.

Compliance Review Process

Confidential, Indianapolis, USA

Responsibilities

• Involved in requirement analysis and understood in and out of teh application clearly
• Involved in designing New Study Flow, Modify flow, Cancel flow and UI design
• Created UI design of teh application. dis was considered as a good effort as customer felt confident in teh look & feel.
• Developed UI screens, Workflow, Human services, Integration services
• Responsible for handling teh playbacks to customer. Informing teh requirements to teh team. Get teh delivery and validate them.
• Created reusable components such as Document list control, search Screen, Banner Coach View
• Collaborated and coordinated wif application team to communicate teh requirements from customer to offshore team and get teh clarification from customer to offshore team.
• Collaborated from other projects for any suggestions and halp to complete our activities.
• Collaborated wif customer infrastructure team for all kind of environment items and keep teh team updated so that we can address any environment issue immediately to avoid teh productivity loss.
• Supporting critical production issues and giving solutions to avoid teh impacts in business continuity

Foreign Exchange Applications

Confidential, Boston, USA

Responsibilities:

• Took knowledge transfer from application SME for a group of applications related to certain domain in a phased manned and started supporting teh applications as level2 and level 3 support person. Also responsible for migration, minor enhancements.
• Instrumental in teh proposal activities for Websphere 7 upgrade for large pool of applications
• Formed teh COE, prepared teh factory model for Websphere 7 upgrade
• Analysis, sizing and implementation for Oracle upgrade which is planned in multiple J2EE applications in SSGM.
• In depth analysis of all factors for teh Oracle upgrade halped to handle applications wif different flavors of complexity
• Technical guidance to fill teh gaps and technical understanding of teh projects for junior and senior team members
• Analysis for Websphere Application Server upgrade planned for J2EE applications
• Mentored teh junior members and senior members of teh team to take teh responsibilities and work independently
• Applied teh best practices followed in one application to other applications

Order Management System

Confidential

Responsibilities

• Involved in agile development methodology (SCRUM). Attending daily stand up meeting, working closely wif all other team members like System Analyst, Testing team,
• Responsible to clarify all design related and requirement related clarifications from other members. Get in touch wif System Analyst or Business Analyst if some items need to be clarified from them.
• Involved in requirement review wif System Analyst.
• Involved in developing various framework pieces of applications like Dynamic SLA Calculation, Auto Assignment, Process Cloud, Exception, notes, Notification, Task Management, Order monitoring.
• Responsible for creating Design documents.
• Involved in explaining teh requirement and design details to other team members.
• Involved in designing BPM Process template, Bizpulse Rules, Adapters to integrate wif other applications.
• Experience in production support activities.
• Worked in Level2 and Level 3 support activities. Engaging all upstream and downstream applications in a command center call to address critical issues.
• Followed teh process of addressing production issues based on priority, SLA and business criticality