SUMMARY

• Around 7+ years of experience in IT industry with 5+ years of experience working as a PEGA developer.
• Primarily worked in financial, Health care and insurancedomains.
• Extensive experience in PEGA SCRUM and Smart BPM methodology.
• Strong experience in AGILE Software Delivery Process and all phases of SDLC.
• My technological forte is PEGA systems BPM tools (PEGA Works and PRPC)
• I have goodworking knowledge in JAVA, J2EE, DB2, and SQL.
• Extensive working knowledge in Pega Implementation cycle which includes modelling of Business Process, Tool installation, Analysis, Designing, Development, Integration, Testing and Deploying the BRE and BPM applications.
• Excellent skills in working with (DCO) Application Accelerator and Application Profiler for creating new framework layer in development of Enterprise Applications.
• Strong knowledge in implementing various PRPC components like Decision tables, Decision Maps, Declarative expressions, Constraints, and Indexes.
• Involved in creating Access Groups, Operators, Rule sets, Rule set versions, Work baskets, Work parties required to develop the application.
• Good knowledge in designing webpages using HTML, JSP, HTML fragments and Java code in PRPC.
• Hands on experience in writing Pega PRPC libraries and functions.
• Experience in creating custom portals in PRPC
• ImplementedObject Oriented Principles and Web application architecture.
• Strong experience working with Pega Rules Process Commander.
• Worked with designing and developing Business Rules Engine (BRE) and Business Process Management (BPM) applications using PRPC.
• Extensive experience inIntegrating with externalsystems and general concepts of methodologies for integrating process commander applications with other systems.
• Proficient in troubleshooting & performance tuning of PRPC applications using Clipboard, Tracer and Performance Analyzer(PAL).
• Used Connectors and Services to integrate PRPC with External Systems.
• Working knowledge in using Correspondence and reporting features in PRPC.
• Experience in developing applications using Service Oriented Architecture(SOA) and Web Services.
• Extensively worked with Pega CPM Framework.
• Exceptional ability to quickly master new concepts and a proactive team player.
• Interacted with End users and Business analysts for understanding the Business requirements.
• Excellent communication, interpersonal analytical, problem solving, fast learner, oral and written skills.
• Passion for learning new technologies and frame works, excellent technical and trouble - shooting skills.

TECHNICAL SKILLS

BPM Product: Pega Rules Process Commander (PRPC v 5.5/6.1/6.2/6.3/7 )

Operating Systems: Windows 2000, XP, Windows NT, Windows 7, Unix/Linux (Red Hat)

Programming Language: Java, J2EE

Java/J2EE Technologies: J2EE, JSP, JDBC, JMS, Web Services

RDBMS: Oracle 9i/10g, SQL Server 2005/2008/2012, MS Access, DB2

Web Technologies: HTML, DHTML, JavaScript, XML, XSL, XSLT,CSS,BOOTSTRAP

Web/App Servers: Apache Tomcat 6.0, web logic8.1/9.2, web sphere 6.0

Tools: Microsoft Visio, Rational Rose, Quality Center

Concepts: SDLC, Object Oriented Analysis and Design, Unified Modeling Language (UML), Assembly and System Level Testing, exposure in Agile.

PROFESSIONAL EXPERIENCE

Confidential - Phoenix, AZ

Pega Developer

Responsibilities:

• Interacted with clients to gather and analyze the business requirements.
• Involved in Use Case conception,Design and Elaboration.
• Responsible for Designing, Developingbusiness requirements in PRPC for all dispute processing processes.
• Involved in Business process Integration with Pega BPM.
• Parallel development with other modules.
• Developed various search options required for the application.
• Involved in creating High LevelClass structure.
• Extensively worked on using Data Model and Data Pages.
• DevelopedHarness rules, Layout and Sections.
• Developed Decision and Declarative rules for automated process.
• Created Validation rules to validate User input.
• Integrated with External Databases using Rule-Connect-SQL.
• Designed Correspondence rules Sending notifications to SE.
• PreparedRole Based Access group andAccess level documentationfor the Front office and Back officeteams.
• Effectively used the debugging tools including Clipboard, RULE Inspector and Tracer.
• Performed the performance test using PRPC-PAL tool.
• Raised Pega SR’s and made hot fixes for Pega issues.
• CreatedProduct rules and Involved in Rules migration.

Environment: PEGA V6.2 V 7.1.6, Web Sphere, MS Visio 2007, Oracle.

Confidential - Charlotte, NC

Pega Developer

Responsibilities:

• Involved in gathering requirements and documenting the Use Cases based on business requirements.
• Designed and implemented the Class structure hierarchy.
• Involved in designing, building and validating User Interfaces using Sections, Harnesses, and custom HTML Rules in PRPC.
• Designed, developed and deployed workflows in PRPC using MS Visio and design of flow diagrams.
• Designed and Developed activities to implement complex business logic.
• Integrated with External System MRTK (Mail Room Tool Kit) using Rule-Connect-SOAP for address verification.
• Communicated with External System such as NHTSA (National Highway Traffic Safety Administration) to retrieve the Drivers Record using Rule-Connect-SOAP.
• Developed Decision, Declarative, and Validate rules for automated processing.
• Debugging using Tracer and Clipboard Management.
• Developed Correspondence Rules based on the decision related to application.
• Developed and Integrated SLA (Service level Agreements) in the workflow for setting goals related to work processing.
• Coordinated with the team members in development issues.
• Involved in Design and Technical Documentation.

Environment: Pega PRPC V6.3, Web Sphere, I Series, MS Visio 2007, DB2.

Confidential, VA

Developer (Pega PRPC)

Responsibilities:

• Work with Business Analyst in translating business requirements into Functional Requirements Document and to Detailed Design Documents
• Interacted with clients to understand the business requirements
• Involved in Class Structure Design and played a key role in converting the Business process into Pega Workflows
• Generated the reports using PRPCOOB Functionalities
• Troubleshoot and communicate with PEGASupport team in order to resolve technical issues
• Implementing User Interface for various flows like claims, complaints etc. using Portals, Sections, Harness, HTMLs and other supportive UI related rules
• Implemented Decision tables, Decision Maps and Declarative expressions
• Worked extensively on the CPMHC Framework and gained good understanding on Intent tasks, Interaction Drivers and CPMHC Portals
• Good debugging capabilities using Clipboard and Tracer, extensively worked with the Trace Open rule, Break Points to keenly debug Activities.

Environment: PEGA V 6.2 SP2, Pega CPM, Microsoft Visio 2003, HTML, JavaScript, DB2 UDB, Quality Centre.

Confidential - Boston, MA

Developer (Pega PRPC)

Responsibilities:

• Designing the application as per the requirements considering the Pega Guardrails
• Involved in business discussions and finding solutions
• Involve in creating High LevelClass Structure.
• Involved in creating Application rules, Access groups.
• Designed and developed Business rules using D-Rules ( Decision Tables, Decision Trees, Declare expressions and When rules)
• Created reusable Data classes.
• Created Email Account rules for sending notifications.
• Developed Integration rules using Rule-Connect-SOAP for ECM indexing
• Implemented activities that sends an e-mail to CCP as well as attach the e-mail to the work objects.

Confidential

Java Developer

Responsibilities:

• Gathered and understood the User requirements and Functional specifications.
• Involved in development of GUI Using HTML, CSS, JSP and JavaScript.
• Involved in creating components for isolated business logic.
• Used Oracle 8i as the Database Server.
• Application was deployed in J2EE Architecture.
• Involved in designing EJB 2.0Components with various design patterns like Service Locator, Session Façade and Business Delegate.
• Wrote Stored Procedures, Packages, and PL/SQL scripts are used to query the database.
• Finalize the design specifications for the new system.
• Involved in design, development and maintenance of the application.
• Performed Unit, Integration and Performance testing, continuously interacted with Quality Assurance group.

Environment: Java, JSP, SQL, MS-Access, JavaScript, Html.

Confidential

Java/Clarify CRM Developer

Responsibilities:

• Done JSP changes for UI part, created new JSP pages for the UI environment
• Created new data base table or customized current ones using DAT files
• Successfully upgraded JSP pages and database references from Clarify 12.0 to clarify 13.1.
• Handled the security content and issues.
• Maintained the client-server environment and implemented the updates successfully
• Created and modified required views/tables/triggers using SQL and worked on database bug fixes.
• Experience solving the compatibility issues
• Deployment of application on Web logic 8.1 for testing and development team
• Developed Detail Design and Technical Design Document, Designed unit Test Plans.

Environment: Java, JSP, Clarify CRM 13.1, JavaScript, Java beans, Html, Xml, SQL, Unix, Spring Framework, BEA Web logic 8.1.