PROFESSIONAL SYNOPSIS:

• Around 9+ years of experience in IT infrastructure services, VMware and Windows Server Administration.
• Implemented and managed vSphere5, 4, 3.5 including vCenter, ESXi, Update Manager, Syslog server and Network Dump collector.
• Configured and Worked on VMware HA, DRS, DPM and VSphere Replication.
• Implemented and Upgraded vCenter version from 4.x to 5.5.
• Worked on Physical to Virtual Migration in Data Center Migration by various tool such as VM convertor and Plate Spin.
• Storage and vCenter migrations using VEEAM.
• ESXi Host patching and upgrades through Update managers. Configured update and upgrade baselines.
• Create and maintain scripts using VMware vSphere PowerCLI and vSphere CLI, to manage the infrastructure efficiently.
• Implemented and managed vCenter Operations Manager for performance and capacity management of the private cloud.
• Implemented and managed VMware SRM 5.8. Involved in test recovery plan and planned failover (DR exercise).
• Implemented and managed V - Block 540 includes Cisco UCS B200M4 Blade, Cisco Nexus 9396PX and EMC XtremIO 20TB Xbrick.
• Configured VM environment on V-Block including DV switch.
• Installed and configured various windows 2000/2003 and 2008 server for Apps, DB servers.
• Worked on Active Directory Services; Active Directory Group Policy Objects (GPO); Group Policy Management Console (GPMC); DHCP; WINS; and DNS. Implemented and managed Microsoft Failover Cluster Services 2 - 4 node clusters for File Systems, Database (SQL), and Application clusters.
• Hands on experience on HP ProLiant’s Server on 360/380/580 DL server and work on HP Enclosure 7000c with HP BL 460 server on generation G4 to G8.
• Worked on different kind of Proof of Concepts (PoCs).
• Experience in Level 2 and Level 3 Windows Server and Virtual Environment Support: Day to day operations support, Root Cause Analysis, troubleshooting issues and planning for Migrations.
• Automation: Took an initiative and guided team for automating different utilities: Decommission tools, user password management and various reports (Uptime, Snapshot etc.)

TECHNOLOGY:

HP DL Series

HP Blade Servers BL 460c, 480c, IBM Blade Center HS22CISCO - Unified Computing System

Windows Server 2000/2003/2008 , Active Directory, DNS, DHCP, Print & file servers.

MS cluster 2003/2008

VMware ESX 3.0, 3.5 & ESXi 4.x, 5.x. Virtual Infra Client, vSphere 4.x & 5.x. VMWare Update Manager 5.5

McAfee ePO 4.2

McAfee Virus Scan 8.0, 8.5 & 8.7. Symantec Endpoint Protection.

Netbackup Ver. 7.0 and 7.5, Backup Exec Ver. 10.5 and 11, EMC Power path.

SONAS, Varonis, VEEAM

Remote Session services

Console session (ILO, RILO & DRAC, Cisco UCS Manager)

VMware Virtual Centre

McAfee ePO console

Microsoft Management Consoles for AD, DNS & DHCP, AD tool kit, Avocent DS View, HP Systems Insight Manager, Dell Open Manage, Emulex, RSA, WSUS & SCCM.

ITIL Based Process

Incident Management

Change Management

Problem Management & Root Cause Analysis

Peregrine Service center, MAXIMO-IBM, HP Openview, HP Service Manager, Service Now and CA Unicenter.

CAREER SCAN:

Confidential, New Jersey

Team Leader

Responsibilities:

• Plan and consolidate servers as per their application priority from existing DC.
• Involved to build Data Center along with Server Racking and V-block.
• Implement and Configure V-Block with help of VCE.
• Implement and configure Server hardware.
• Install and configure V-block for the VM environment.
• Install and configure VMware ESXI 5.5 on cisco 220 B series server (UCS)
• Create and configure new V-Center server and configure with DV switch.
• I was the escalation point for any technical issue during migration.
• Lead the Wintel/Linux Team to migrate the system with minimum Downtime.
• Migrate the physical server with Plate Spin migrate. This will replicate physical server with new server with full and incremental Sync.
• Decommission of Old vCenter and data base server. Removed SSO and update manager.
• Decommission of old ESXi hosts (Both DMZ and Non DMZ)
• To be confirm to delete raid and wipe out server before un racking the server.

L3 Engineer

Confidential

Responsibilities:

• Migration of all the old vCenter 4.x to vCenter 5.5 including DMZ environment.
• Configured Update Manager for patching and upgrading the ESXi host.
• Created Rolling Reboot script to reboot the ESXi hosts.
• Prepared the script to identify the powered off and IDLE machines so as to delete them and reclaim the storage and compute.
• VMTools upgrade for all the Virtual Machines.
• Worked on Tuning-up vSphere Performance and Optimized Virtual Machine.
• Designed and Implemented Windows servers (such as server Hardware, RAID, OS and Hardening) in Data Centre.
• Provide, review and approving Root Cause Analysis.
• Providing L3 support to Windows Server issues in Data Center Supporting Wintel Servers
• Helping in virtual server builds, ESXi host Builds and upgrading ESXi host version
• Assuring teams follow SLA, submit change records and close change records with right updates.
• Addition of storage to the MS cluster.
• Interaction with the client on daily basis and delivering services as per their requirement.

Confidential

Systems Engineer

Responsibilities:

• Providing L3 support to client infrastructure across globe.
• Troubleshooting the problems of the servers and finding root cause.
• Managing VMware environment with more than 200 ESX/ESXi boxes and more than thousand virtual machines through VSphere Virtual centre server.
• VMware Heartbeat.
• Using Unicenter tool for incident, change and problem management in accordance with ITIL v3.
• Maintaining security compliance of VMware environment through Patch Management.
• Managing Symantec Netbackup 6.5 and 7.1 for backup and restoration of business critical data.
• Managing WSUS version 3.0 for patch management in guest operating system. Applying security updates to guest operating systems with WSUS version 3.0
• Handling technical escalations within the team.
• Managing hardening of guest operating systems to maintain security compliance.
• Maintaining SLA in agreement with the client.
• Creating and managing Netbackup policies which cater to backup requirements in accordance with client requirements.
• Working with tools like ILO version 3, Dsview, Remote Anywhere and RDP to access and manage systems remotely.
• Using Unicenter to adhere to ITIL practices through Incident, change and Problem management.
• Working with vendors like VMware, Symantec, IBM, EMC, HP to fix escalated technical issues within infrastructure.
• Patching ESX/ESXi host as well as upgrading/migrating from 4.1 to 5.1.
• Handling printer queues for HP and Ricoh as well as configuring eCopy for the printers.

Confidential

Technical Lead- Wintel Administrator

Responsibilities:

• Troubleshooting all hardware and OS related issues on Win Server 2000, 2003 and 2008
• Virtual Machine: Troubleshooting VM related issues. Increasing Memory and Hard drive size.
• DHCP reservations: Reservation of IP addresses using DHCPmgmt.msc
• AD toolkit: Creation of Data groups, adding different home drive and functional group under the of the user profile, adding the packages to servers for packaging.
• Troubleshooting Node down and SCOM related issues.
• Packaging: Installing and uninstalling different application packages using whoops and standard platform.
• Patching: Automated patching is done using SCCM. Fixing SCCM agent and performing manual patching.
• Chipset revision: After every quarter chipset is updated and revised.
• Printer queues: Creating printer queue and resolving all printer related issues
• Creation of Y drives for users (DFS): Barclay’s uses DFS structure for the entire users. Creation of DFS links using DFSGUI. Also, permissioning the shares and Qtree nodes.
• Relocating user data and profile using robocopy commands.
• TSM Backup: Troubleshooting back up related issues and rerunning the backups using TSM rerun tool.
• SAN, EMC Powerpath and Emulex related issues: Checking and clearing the dead paths. Troubleshooting odd paths found alerts. Also checking the HBA card and fibre channel failure.

Confidential

Senior System Engineer- VmWare & Wintel Administration

Responsibilities:

• Managing and leading the team. Streamlining day to day operations and activities.
• Providing L2/L3 technical support for windows 2K, 2K3 and 2K8 servers. Complete ownership of Windows Servers.
• Resolving SIM alerts and taking action on any hardware errors
• Coordinating with VMware/Microsoft and other vendors for resolution of the issue.
• Remote management of servers using ILO/Dsview.
• User accounts and Distribution list/Security group's creation in Active directory. Also, providing the access to the users on shares and servers.
• Printer support in Print cluster environment and creating printer queues.
• Troubleshooting TSM related issues.
• VMware server Administration.
• Managing file and print servers and SMS servers.
• Patching of servers manually or using tools like Opsware and Shavlik Netchk.
• Performing Firmware, PSP and SEP (Symantec) upgrade on the servers.
• Creating monthly, weekly, daily reports and Dashboards.

Confidential

Sr. Tech Associate- VmWare & Wintel Administration

Responsibilities:

• Working on VMware 3, 3.5 ESX.
• Providing end to end Level 3 resolution to all the Confidential Servers (ESX & Windows 2003, 2000).
• Resolving Windows OS issues like: total system failures, hardware failures (array controller, battery, hard disk etc), system heartbeats, disk space, memory, processor, and other services related issues
• Troubleshooting Servers using remote Support tools such as: HP ILO, RILO, Remote Desktop, Avocent KVM, IBM Blade centre, HP SIM (Systems Insight Manager), Dell Open Manage, IBM RSA, Dell DRAC, Server event logs, Performance monitor, Disk management, services console etc.
• Checking ESX & windows SAN connectivity (EMC SAN).
• Coordinate and/or manage escalations until resolution and provide regular updates to various clients/business partners
• Tools that we use in our day to day operations: Runbook, LiveMeeting, Auto-paging (NEWS), Peregrine, MAXIMO - IBM.

Confidential

Solution Engineer

Responsibilities:

• Monitoring the Alerts related to Server 2003 and problems related to utilities and the Data Center
• Configuration of products
• Daily backups of the data on servers
• Login remotely on Server and Client machines to install and upgrade the utilities
• Up gradation of software on Central Server