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Director Of Midwest Operations Resume

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St Louis, MO

SUMMARY:

  • IT, People, and Project Management, Business Analysis, Consulting
  • PMI certified professional has managed software development projects in Java, Websphere, and Visual Basic using Agile, Waterfall, and other proprietary PM methodologies.
  • I have managed infrastructure projects, have development and implementation experience with ERP & CRM systems, datawarehousing, and Business Intelligence.
  • I have also worked as an internal auditor, am ITIL v3F certified, and in the process of completing my Lean Six Sigma Black Belt.

PROFESSIONAL EXPERIENCE:

Confidential, St. Louis, MO

Director of Midwest Operations

Responsibilities:

  • We added 16 new Types of Assistance (TOA) codes to PLAS. Since many programs reference Confidential through copybook Confidential, data name Confidential - TYPE, was updated to have its 88 levels reference the new Confidential .
  • Led a team that designed and developed a series of extracts to pull data from an IDMS database on the mainframe into a format that would feed the Confidential ’s Oracle DataMart.
  • This project consisted of 16 individual tasks. For each task, we were required to develop, test and establish extract process for each specific data type on the mainframe. The team created these extracts using COBOL to mimic the original FOCUS logic enabling the FSA to eliminate the costs related to FOCUS.
  • The team created a requirements worksheet for each extract using the Enterprise Metadata Repository (EMR) to establish the correct field names and definitions which the DBMO then used to define and establish the comparable tables in the Oracle Data Mart
  • Analyzed and implemented remediation of 300 MVS JOB streams, in order to take advantage of Storage Management Subsystem (SMS) facilities.

Confidential, St. Louis, MO

Program/ Project Manager

Responsibilities:

  • Manage ITO projects using IPP Methodology along with VPMO and PRISM tools for Confidential & Confidential ITO.
  • Lead Project Manager on multiple infrastructure projects for Enterprise Backup & Restore (EBR) program across the company’s facilities nationwide with budgets.
  • I am currently the sole candidate for the Vice President of Communications, and as the VP of Communications, I will be responsible for all communication to membership and ownership of all electronic media channels for PMIMSL.
  • Director of Web Content - I make sure the information on our website is current, accurate, and accessible.
  • I also ensure that we are disseminating the same information through our other communication channels, and our social media team is delivering the same message in a timely manner.
  • During this time, I composed and published the bi-monthly chapter newsletter, and created the SOPs.

Confidential, St. Louis, MO

Project Manager

Responsibilities:

  • Consulting with Testing/Release PMO to enhance reporting procedures for merger activities.
  • Developing reporting request documentation and procedures in line with corporate project methodology.
  • Managing SharePoint Migration from SPS 2003 to MOSS 2007
  • Used standard corporate tools including PLANVIEW & CLARITY.

Confidential, St. Louis, MO

Sr. Project Manager

Responsibilities:

  • Project management using IT UP Methodology and PRISM tools Confidential & Confidential Mobility & U-verse for the Architectural Common Services Interfaces ( Confidential ) middleware group.

Confidential,Wood River, IL

Project Manager

Responsibilities:

  • Responsible for writing charters, developing project plans, work breakdown structures, managing resource, budgets and stakeholder expectations.
  • Manage company projects throughout all stages of the SDLC involving SAP FI/CO/MM modules, PI, IDocs & ABAP issues, ensuring SOX compliance
  • Confidential each stage. Managing development of e-commerce websites supporting over 50,000 travel agents.
  • Coordinating Web 2.0 activities with marketing.

Confidential, Bethalto, IL

Director of Technology/Ministry Leader

Responsibilities:

  • Responsible for all technical services Confidential the church, including telephony, networking, computer hardware & software, projection systems, televisions and other audio video equipment.
  • Manage teams, budgets, training, allocate resources, and ensure project completion.

Confidential, St. Louis, MO

Project Manager/Team Leader

Responsibilities:

  • Responsible for Defect Management for the Clarify CRM module on Project LightSpeed using standardized methodology.
  • Responsible for System and User Acceptance Testing and release management of each new version of an in-house developed CRM package supporting Confidential Directory Operations. Responsible for managing teams (testers and developers) and participating in analyzing version requirements, developing processes for implementation, creating work plans, and implementation of new versions.
  • Responsible for assigning resources to each project and for maintaining and coordinating Disaster Recovery activities for the Sales and Marketing applications. Application environment is Windows Servers and Desktop, Oracle, Java, and Mercury.
  • Management of resources, timelines, and implementation of fixes for defects found in the Clarify CRM module of Confidential & Confidential ’s Project LightSpeed. Coordinated resources for discussion of, and resolution to Production defects, as well as those in found in System Test. Responsible for coordinating infrastructures resources, DBAs, programmers, including off-shore resources. Met with users to gather requirements and to verify successful deployment in production. Responsible for monthly maintenance and quarterly upgrade releases. Collected and reported metrics for measuring vendor’s compliance with contractual SLAs.
  • Management of test teams for the System and User Acceptance Testing, including off-site and off-shore teams. Allocated test cases to testers based on expertise. Create and review test cases to ensure they are in-line with requirements. Ensure thoroughness and completion of testing. Present analysis and conclusions to the PMO. Serve as local SME for Mercury Quality Center.
  • Directed the release management and testing of new versions of the contract entry and reporting systems for the Ameritech region. Responsible for developing processes, creating work plans, building estimates, working with business users, and coordinating efforts of developers across the country. Applications were built and packaged via SMS for deploying to users desktops. This project was completed $500,000 under budget. Application environment was CMM 3,HP UNIX, Oracle, Java, and SMS.
  • Coordinated local resources and interaction between departments to produce a billing interface from the new Oracle instance with embedded resources saving $39,900. Coordinated the implementation of the training program for Pacific Bell related to the new billing systems. Application environment was CMM 3, HP UNIX, Oracle, Java, and SMS.
  • Led a cooperative advertising rebate project conversion from multiple legacy databases to Oracle. Implemented Rational as a group standard for testing. Developed relationships with client management to establish a single point of contact for testing and issue resolution.
  • Established the use of Remedy as a standard for Problem Reporting.

Confidential, St. Louis, MO

Senior Consultant

Responsibilities:

  • Developed a portal that enabled users to create database enabled Web Forms over the Internet.
  • Responsible for analyzing, developing and unit testing application programs; writing code, validating data, generating reports and creating forms.
  • Responsible for developing and implementing Oracle custom forms, and enterprise reports.
  • Developed custom ETL programs using SQL for loading the ODS and data warehouse.
  • Mentored team members on Business Processes as we worked on the ODS, DW, Fact and Dimension ETL in an HP-UNIX environment using Windows NT platforms, Oracle 8i, Oracle Forms & Reports, PL/SQL, SQL Plus, TOAD, Lotus Notes.

Confidential, St. Louis, MO

IT Consultant

Responsibilities:

  • Created, modified, updated, and dropped tables; developed queries and views in Oracle.
  • Responsible for application development, modification, and testing in an all Oracle environment.
  • Responsible for maintenance and development of new and existing forms and reports to meet user requirements.
  • Analyzed business requirements to determine feasibility of user requests.
  • Developed procedures to transform Oracle data to ANSI character set for import into Lotus 1-2-3.

Environment: UNIX, Oracle 7.34, NT, Oracle Developer 6, Oracle Forms & Reports, PL/SQL, SQL Plus, CA-Openroad, IQ Reports, Lotus Smart Suite, Lotus Notes.

Confidential, St. Louis, MO

Senior Open Systems Engineer

Responsibilities:

  • Developed daily procedures to ensure the integrity of billing data spread across 18 terra-bytes of Confidential .
  • Developed job restart procedures to minimize downtime and loss of data while on-call during a 24 x 7-support schedule.
  • Developed an understanding of data-collection techniques for the entire complex and Department of Defense (DOD) locations worldwide.
  • Developed and charted data origination and input for collection jobs. Developed data integrity procedures to ensure system efficiency and database accuracy in a top-secret environment.
  • Assisted the DOD successfully navigate the Y2K challenge. Obtained and maintained a

Environment: IBM/AMDAHL Mainframe, OS/390, CA-MICS, and SAS.

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