PROFESSIONAL SUMMARY:

• Over 7+ years of experience as a Salesforce CRM Administrator, Developer and hands on experience in SFDC development using the APEX classes, Triggers, Batch processes, S - Controls, Components, Reports, Force.com IDE, Eclipse with SOQL, SOSL and Force.com plug-in.
• Certified salesforce401 Developer.
• Configured, Implemented administrated and maintained the salesforce.com platform.
• Pervasive experience in performing the administrative and development related tasks like consigning Roles, creating Profiles, Visual Force pages, Validation Rules, Users, Custom Reports, Dashboards,Workflows, Email Alerts and Page Layouts.
• Having good knowledge on salesforce.com sharingrules, Org wide settings and user access privileges
• Having good knowledge in writing test classes before deploying into production
• Designed junction objects and implemented various advanced fields like Picklist, Custom Formula Fields, Field Dependencies, Validation Rules, Work Flows, and Approval Processes for automated alerts, field updates, and Email generation according to application requirements.
• Good Experience in developing Custom Page Layouts, Work flows, Relationships, lookups and Dependent picklists.
• Experience with Data migration and updates through the tool App Exchange Dataloader in Salesforce.com.
• A result-driven, analytical and coherent software developer with excellent skills in programming languages like Java, C#, C++, J2EEE and web technologies like HTML, XML, JSP and JavaScript.
• Good understanding of Software Development Life Cycle (SDLC), Agile and Scrum Methodologies.
• Work well alone and as part of a team with excellent troubleshooting mechanisms and highly adaptable to different work environments.

TECHNICAL SKILLS:

Salesforce Technologies: Apex Language, Classes, Triggers, SOQL, SOSL, Visual Force (Pages, Components and Controllers), Apex Data Loader S-Controls, Apex Web Services, AJAX, Dashboards, Analytic Snapshots, Custom Objects.

Salesforce Tools: Force.com Eclipse IDE Plug in, Force.com Explorer, Force.com Data Loader, Excel Connector, Force.com Platform (Sandbox and Production), Force.com Migration Tool.

Programming Languages: Java, C, C++

Web Technologies: XML, HTML, JavaScript, JSP

Operating Systems: MS Windows, UNIX, LINUX, Mac OS 9/10

Databases: MS SQL Server, DB2,Oracle 8i/9i/10g/11i, SQL Server 7.0/2000, MySQL

Methodologies: Agile, Scrum, SDLC.

Tools: Eclipse, SQL Enterprise Manager, SQL Query Analyzer, MS Visio, Putty and Edit Plus

PROFESSIONAL EXPERIENCE:

Confidential, PITTSBURGH, PA

SR.SALESFORCE DEVELOPER/ADMINISTRATOR

Responsibilities:

• Responsible for gathering the requirements by coordinating with the business analysts, developers and project managers, in order to better customize, and utilize the full functionality of the Salesforce.com CRM solution.
• Efficiently worked with standard Salesforce.com objects like Accounts, Contacts, Leads, Cases and Opportunities.
• Designed, developed and deployed the Custom objects, Page layouts, Custom tabs, Components.
• Proactively created Apex Triggers and Apex classes and also developed and managed complex workflows, approvals, validation rules, assignment rules and system triggers.
• Defined the lookup relationship and master-detail relationship on the objects that helps in associating the records and defining a parent-child relationship in which the master object controls certain behaviors of the detail object respectively.
• Effectively created the Picklists, dependent Picklists and junction objects to establish the connectivity among objects.
• Responsible for writing SOQL & SOSL queries with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
• Worked effectively to ensure that the data is protected and is made available to the authorized users by customizing the user Roles, Role hierarchies,Profiles and Sharing settings.
• Used the sandbox for testing and migrated the code to the deployment instance after testing.
• Developed different Visual Force Pages to suit to the needs of the application using different Visual force components.
• Implemented Data Archiving in salesforce using batch processes which have been scheduled timely.
• Used Force.com Eclipse IDE plug-in to manage, author, debug and deploy Force.com applications in the Eclipse development environment.
• Created custom buttons and links on Account and Relationship Group object for generating auto Reports.

Environment: Saleforce.com platform, Apex Language, Visual Force Pages, Custom Component, Custom Controllers, Workflow & Approvals, Custom Objects, Custom Tabs, Page Layouts, Email Services, Security Controls, HTML, Web Services, WSDL,SOAP, Reports, Sandbox, Eclipse IDE Plug-in.

Confidential, CHARLOTTE, NC

SR. SALESFORCE DEVELOPER

Responsibilities:

• Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization.
• Interacted with various business team members (JAD Sessions) to gather the requirements and documented the requirements.
• Worked with various salesforce.com objects like Accounts, Contacts, Leads, Opportunities, Reports, and Dashboards.
• Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• Developed and deployed workflows and approval processes for opportunities and products/ assets management.
• Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
• Created and used Email templates in HTML and VisualForce.
• Integrated the web services by generating the necessary stubs from the WSDL files for extracting the data from the home grown applications by using the home grown web services.
• Create dashboard and reports for the business users.
• Performed the roles of Salesforce.com Analyst/ Developer and Administrator in the organization.
• Used the sandbox for testing and migrated the code to the deployment instance after testing.
• Responsible for all the activities related to configuring Data Loader, uploading data in CSV files into salesforce.com, checking for the correctness of the data.
• Worked with Salesforce.com team to make application certified.

Environment: Saleforce.com platform, Visual Force (Pages, Component & Controllers), Apex Language, Data Loader, HTML, Java Script, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in, Windows XP.

Confidential, LOS ANGELES, CA

SR. SALESFORCE DEVELOPER

Responsibilities:

• Communicated and interacted on a regular basis with the development team during different staging of the project.
• Designed Data flow diagram, and web page mock ups.
• Prepared project progress reports and status reports and submitted to the management on an ongoing basis.
• Prepared the Requirement Specification, functional document and technical Specification document.
• Delegating and Tracking of different tasks among the team members.
• Interacted with the development and testing team to improve overall quality of the application.
• Prepared designing test plans, test scenarios and test case for integration, regression and user acceptance testing.
• Developed project status metrics for weekly evaluation of project status and impact of the change request on the Time line.
• Assisted development team in designing the GUI of the application and the new enhancements.
• Implemented Web2Lead and web2case for few websites using SalesForce.
• Involved in the development.
• Created Users, Roles, Public groups and implemented role hierarchies, sharing rules and record.
• Developed various Custom Objects, Tabs, Components and Visual Force Pages and Controllers.
• Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• Developed Apex Classes, Controller Classes and Apex Triggers in accordance with the Governor limits for various functional needs in the application.

Confidential, NORTHBROOK, IL

SALESFORCE DEVELOPER

Responsibilities:

• Developed Apex classes and triggers on Force.com
• Designed, and developed Apex Triggers for various functional needs in the application and worked in improving existing Apex code.
• Worked in developing various Apex classes, components, and Visual Force pages in Opportunity and Contracts entities.
• Integrated Apex with External services by making callouts that used SOAP and WSDL
• Worked with Apex Scheduler to invoke Apex classes at regular intervals.
• Worked with Dynamic Apex to access sObjects and Field describe information, execute dynamic SOQL, SOSL and DML queries.
• Deployed Apex using Force.com IDE, Force.com Migration Tool and Web Services API
• Debug Apex scripts using Debug Logs and System Log Console to catch Exceptions and execute Governors and Limits.
• Worked on standard and custom S-objects on the Salesforce.com (SFDC) with a deep intent to meet the requirements and enhancements to the existing system architecture
• Used Visual force Templates and Placeholders to encapsulate page elements to be reused across several Visual force pages
• Experience in integration of salesForce and SQL server using Sql Server Integration Services
• Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
• Animated client side user interface elements on a visual Force page using JQuery.
• Used Force.com web services API to create, update, retrieve and delete records from SOAP based web services using java.
• Worked in GIT version control systems to keep the history of developed files and involved in Code Review board to maintain standard of Apex code.
• Troubleshooting and configuring Data Loader operations and running the Data Loader in batch mode.
• Used Data Loader to upload attachments, documents to SalesForce.com
• Used Data Loader from command line
• Used Informatica Cloud Data Loader for passing data, Database to Flat files, Flat Files to Databases, Databases to Databases
• Involved in data mapping and migration of data from legacy systems to SalesForce.com Objects and fields.

Confidential

SALESFORCE JAVA DEVELOPER

Responsibilities:

• Developed and designed the application using Class Diagrams, Sequence diagrams, State diagrams and UML Standards using Rational Rose.
• Assist in developing data migration scripts and implementing data cleansing tools
• Utilized Service Oriented Architecture (SOAD) and called web services from within salesforce.com
• Provided Support in the design, integration, migration and implementation of SalesForce.com
• Performed analysis for the client requirements based on the developed detailed design documents and designed the project development plan using Rational Unified Process (RUP).
• Developed a web-based reporting system, implementation of Model View Controller Architecture and corresponding managed beans for adding Vehicles, also Extended JSF to support proper error messaging.
• Developed necessary business components using Stateless Session EJB to perform CRUD operations on Vehicle and Coverage.
• Used spring framework for application developments in implementing as a DAO module and involved in implementing Dependency Injection feature using spring.
• Used WebSphere built-in Object caching mechanism: Dynamic Caching Service in the application.
• Used JAXB (implemented runtime APIs) to access and process XML data without XML processing and also for unmarshalling the XML document to get more efficient memory usage. Those APIs are used and provided as part of a binding framework.
• The XML document is represented and binded to the java classes (representing the schema) using JAXB and also used to access web services from the applications

Environment: Salesforce.com, APEX, Visual force, Work flow rules, Validation rules, XML, WSDL, Webservices API, Force.com IDE, Data Management, Java/J2EE, JSF, JSP, JDBC,, Oracle 9i etc.