PROFESSIONAL SUMMARY

• Over 7 years of IT experience, including 4+ years in - depth understanding of SFDC CRM business processes
• Certified salesforce developer (401) wif certification number 2197369
• Experienced in Administration, Business Analysis, Design, Development, Configuration, Implementation and support experience wif salesforce.com platform.
• Experience in the complete life cycle of software development (SDLC) including Release Management, System Analysis, Design, Development, Testing and Deployment.
• Experienced in analyzing business requirements, preparation, ER Diagram and implementing them in Salesforce.com.
• Experienced in Creating Roles, Profiles, Page Layouts, Workflow Alerts and Actions, and Approval Workflow.
• Designed Custom Formula Fields, Field Dependencies, Validation Rules, Workflows, and Approval Processes, Page layouts, search layout.
• Good understanding of Salesforce.com Governor Limits wif an ability to optimize code to respect those limits.
• Good experience and noledge of Database Modeling.
• Ability to effectively and professionally interact wif people at all levels of management.

TECHNICAL SKILLS

Salesforce.com Platform: Apex, Visualforce, SOQL, SOSL, Email Templates, Formulas, Validation Rules, Apex Triggers, Workflows and Approvals, AppExchange, Eclipse, Salesforce.com Force.com IDE, Apex Data Loader, Web Services, MetaData APIs

Programming Languages: C++, JAVA

Web Technologies: HTML, XML, CSS, JAVA Script

Operating Systems: Windows Server Windows7, VISTA,2000, XP, MAC OS

Databases: MS-SQL Server2010, MS Access 95/98/2000/2003, Oracle DBA

PROFESSIONAL EXPERIENCE

Confidential

Salesforce Developer/ Admin

Responsibilities

• Worked closely wif client business owners to understand better the business while designing the solutions for the requirements.
• Created detailed technical design document based on the business requirements.
• Defined security model in SFDC based on the business requirements using such as Roles, Profiles, OWD, field level security.
• Created test classes for apex classes which will have both positive and negative scenarios and delivered high quality.
• Performed Unit tests on the developed code and deployed to test sandboxes
• Co-ordinated wif testing team during testing and performed the defect fixes for the customizations.
• Co-ordinated UAT and worked wif business team to get sign off for the deliverables.
• Actively participated in preparation of migration plan for the Components dat need to be deployed to production as part of project Go-live.

Environment: Salesforce.com, SOQLExplorer, Process Builder, Apache Ant, Force.com Migration tool, Apex, SOQL, SOSL, Force.com IDE

Confidential . FL

Salesforce Admin

Responsibilities

• Worked closely wif client business owners to understand better the business while designing the solutions for the requirements.
• Created detailed technical design document based on the business requirements.
• Designed & developed based on client requirements Custom objects, Page layouts, Custom tabs, Components, Apex classes, Triggers and delivered high quality deliverables.
• Defined security model in SFDC based on the business requirements using such as Roles, Profiles, OWD, field level security.
• Created test classes for apex classes which will have both positive and negative scenarios and delivered high quality.
• Worked on salesforce AppExchange“Apttus Contract Management “and installed in client salesforce platform and build the customization around it to extend the AppExchange functionality to fulfill business needs of the client.
• Performed the integration of Salesforce wif external systems like SAP, Vantive, etc.
• Co-ordinated wif testing team during testing and performed the defect fixes for the customizations.
• Co-ordinated UAT and worked wif business team to get sign off for the deliverables.
• Actively participated in preparation of migration plan for the Components dat need to be deployed to production as part of project Go-live.
• Provided 2 weeks of production support once the new customizations are rolled out into production.

Environment: Salesforce.com, SOQL Explorer, Process Builder, Apache Ant, Force.com Migration tool, Apex, SOQL, SOSL, Force.com IDE, Visualforce, HTML, JQuery, Java

Confidential, NJ

Salesforce.com Developer/Admin

Responsibilities

• Worked closely wif client business owners to understand better business processes while designing the solutions for the requirements.
• Created detailed technical design document based on the business requirements.
• Designed & developed based on client requirements Custom objects, Page layouts, Custom tabs, Components, Apex classes, Triggers and delivered high quality deliverables.
• Defined security model in SFDC based on the business requirements using such as Roles, Profiles, OWD, field level security.
• Created test classes for apex classes which will have both positive and negative scenarios and delivered high quality.
• Performed the integration of Salesforce wif external systems like SAP etc.
• Involved in release management activities to roll out the customizations to production.
• Provided 2 weeks of production support once the new customizations are rolled out into production.

Environment: Salesforce.com, SOQL Explorer, Apex programming, SOQL, SOSL, Force.com IDE, Eclipse, Email Services, Triggers

Confidential, San Jose, CA

Salesforce.com Administrator

Responsibilities

• Analyze the technical and functional design document and clarified the doubts wif team lead.
• Perform the admin activities like creation of objects, profiles, roles etc.
• Created and implemented the approval process based on business flow.
• Created workflow rules, validation rules based on the requirement.
• Worked on simple customizations which involves creation of trigger and apex class based on the technical design document.
• Created configuration workbook and profile workbook based on the customizations.
• Worked wif business owners to perform data migration activities.
• Worked wif business owners to build the reports and dashboards

Environnent: Salesforce.com, Force.com Platform, SOQL, SOSL

Confidential

Java Developer

Responsibilities

• Involved in Installationand configuration of Web-logic Application Server.
• Worked on Eclipse as the development environment, CVS as version controller.
• Design and development of User Interfaces using JSP, HTML, and CSS.
• Developing Action classes, those are used to delegate the request for Business processing.
• Written Data Objects Java Beans for presenting the back-end retrieved values on the web pages.
• Developed the application using Servlets, Struts Action classes, Action Forms, JSP and Session Beans.
• Form Validation using StrutsValidation framework.
• Developed Web-services and written SOAP and created WSDL for web-services.
• Configured and deployed applications in various work environments like Development, QA, and Production.

Environment: Java, JSP, Servlets, Apache Tomcat, Eclipse, JDBC, JavaScript, HTML, JDBC, Oracle 8i, Pl SQL, CVS, JUnit, multi-threading.