SUMMARY

• 8+ years of experience in the field of Information Technology as a Data Specialist with handful of experience in Salesforce.com CRM Platform and Apex Technologies.
• Certified in Salesforce.com Administrator with experience inAdministration, Configuration, Customization,Requirements Analysis,Implementation, Data MigrationandSupportof Salesforce CRM.
• Experience in the complete life cycle of project development (SDLC) including System Analysis, Design, Development, Testing, Deployment and Maintenance.
• Exposure to Salesforce lightning.
• Knowledge of Agile development practices and assessment.
• Proficiency in SFDC Administrative tasks like creating Profiles, Roles, Users, Page Layouts, Email Services, Approvals, Workflows, Validation rules, Reports, Dashboards.
• Experience in SFDC development using Apex classes and Triggers, Visual Force, Force.com IDE, SOQL, SOSL.
• Hands - on experience with development tools like Force.com IDE, Force.com Explorer and Data Loader.
• Experienced in using Sales Cloud, Service Cloud, Community Cloud applications.
• Strong knowledge in cloud computing application and interfaces.
• Good experience in Salesforce Chatter and hands on experience in defining and delivering the Chatter File Sync and File Sharing solution.
• Key player in migrations and deployment of code from one environment to other usingForce.com IDE deployment wizard.
• Extensive experience in designing custom objects, custom fields, role basedpage layouts, workflow rules, approval processes, record types, customtabs, report extractions to various formats, and email generation according to application requirements.
• Goodexperiencein using Oracle, MS Access, MS Excel,Sharepoint, SQL Server and SQL databases and Familiar with Stored procedures triggers and Functions using PL/SQL and AJAX.
• Strong working experience in developing/customizing applications using Eclipse IDE with Force.com Plug-in and Force.com IDE, written Apex classes, Visualforce pages, Triggers and customized meta-data components like creating custom fields, formula fields and validation rules.
• Good understanding with Client/Server architecture, Object-Oriented design techniques and web application design under Model View Controller (MVC) and Service Oriented Architecture (SOA).
• Experienced in web technologies like HTML, XML, CSS, JSP, Java Script, WSDL and SOAP.
• Excellent organizational and strong problem solving skills with a proven ability to contribute in a team environment.

TECHNICAL SKILLS

SalesforceTechnologies: Apex, SOQL, SOSL, Visual ForcePages/Components, Apex Web Services, Aura framework, Lightning

Salesforce Tools: Force.com IDE (Eclipse), Force.com API Tools (Data Loader),Force.comPlatform(Sandbox and Production),App Exchange, Data Loader

Languages: Java, JavaScript, Apex,JSP, SQL,Jquery

Platforms: Windows 2007/XP, UNIX

Web: HTML, XML, CSS, WSDL,SOAP

Databases: SQL Server, Oracle

ETL Tools: Data Loader, Salesforce-to- Salesforce, Apex Explorer, Informatica

PROFESSIONAL EXPERIENCE

Confidential, Wilmington, DE

Salesforce Developer/admin

Responsibilities:

• Customized Accounts, Contacts, Leads, Campaigns and Cases.
• Customized Validation Rules, Workflow rules, Triggers, Apex classes to achieve the complex business functionality.
• Created page layouts, search layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages.
• Designed, developed and deployed Apex Classes, Controller Classes, Extensions and Apex Triggers for various functional needs in the application using the Eclipse IDE.
• Used Salesforce Lightning inspector to debug the lightning components during the development process.
• Developed Lightning components using Aura frame work, Custom Components, Advanced Search Functionality, Custom Objects, Analytic Snapshots, Tabs, Tags and Components.
• Developed User Interface using the CSS, HTML tags, Visual Force Components and used JavaScript for front-end validation.
• ImplementedTableauDesktop &Birst for sales analytics and integrated them inSalesforceusing Force.com Canvas.
• Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
• Experience in working with Collections like List, Set and Map.
• Involved in customization and integration of mobile optimized Visual Force Pages of Salesforce1 application.
• Profile based permissions on fields and objects are enforced.
• Managed the data using Apex Data Loader.
• Experience in working on different deployment tools including Change sets, Eclipse etc.
• Created Custom Objects and defined lookup and master-detail relationships on the objects. Also created junction objects to establish connectivity among objects.
• Created workflow rules and defined related tasks, time-triggered tasks, email alerts and field updates to implement business logic.
• Used the Sandbox for testing and migrated the code to the deployment instance after testing.
• Knowledge in AppExchange Applications for integrating with third party applications.
• Work with user groups to provide training, resolve questions, assess user needs, and recommend changes.
• Scheduled one-on-one meeting with the Product Owner to understand the changes, potential impacts of the changes and to review unit test cases and results.
• Performed a full product review for impacts to assigned product. Engaged in incidents and problems associated to stability and availability of product. Reviewed each release for a list of product enhancements being changed and determined integration testing needs for the product assigned.

Environment: Saleforce.com platform, Apex Language, Data Loader, SOQL, SOSLVisual Force (Pages, Components, Controllers & Extensions), Apex Triggers, Tableau(Desktop & Server)Security Controls, Eclipse IDE Plug-in.

Confidential, Virginia, VA

Salesforce Developer

Responsibilities:

• Exposure to Agile methodologies.
• Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
• Responsible for providing object level/record level/field level security by creating roles and profiles.
• Experienced in creating permission sets and also sharing rules according to the requirement.
• Developed and deployed workflows and approval processes for new job openings and hiring according to the management policies.
• Involved in Design, development, planning, testing and integration of Salesforce Cloud Services.
• Created custom applications, custom objects, tabs, advanced custom fields, validation rules, assignment rules and also cross object formulas.
• Implemented record types, lookup and master detail relationships for custom objects.
• Developed Apex Triggers, Apex Classes and Test Methods.
• Developed various visual force pages using standard controllers, custom controllers and controller extensions.
• Created reports and dashboards and shared them based on the profiles permissions.
• Created e-mail templates and used them in workflow and approval processes.
• Maintained user roles, profiles, and created permission sets, sharing rules.
• Created page layouts, search layouts to organize fields, custom links, related lists and other components on a record detail and edit pages.
• Worked with SOQL and SOSL queries to store and download the data from Salesforce.com platform database.
• Good experience in working on Eclipse IDE with Force.com Plug-in for writing business logic in Apex programming language.
• Created various Batch jobs and time based workflows to update the data regularly.

Environment: Salesforce.com, Apex, JavaScript, SOQL, SOSL, Data loader, Eclipse IDE, HTML, Visual Force Pages.

Confidential, Boston, MA

Salesforce Admin/Developer

Responsibilities:

• Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization.
• Interacted with various business team members to gather the requirements and documented the requirements.
• Developed various Custom Objects, Tabs, Components and Visualforce Pages and Controllers
• Developed and configured various Custom Reports and Report Folders for different user profiles
• Developed Custom Objects, Custom Reports and configured the Analytic Snapshots to dump the data on regular basis for the sales performance and lead generation statistics.
• Responsible for creating the Test Methods to provide maximum coverage to the triggers and other Controller classes.
• Implemented field level security, profiles and audit trail setup.
• Created the workflows for automated lead routing, lead escalation, alerts and custom coaching plans.
• Developed custom Apex triggers for approval and custom workflow solution..
• Developed Salesforce.com triggers for custom objects as part of workflow rules.

Environment: APEX, Visual Force, Eclipse IDE, Apex Explorer, Apex Data Loader, Force.com

Confidential, Dallas, TX

Salesforce Admin/Developer

Responsibilities:

• Performed the roles of Salesforce.com administrator and Salesforce.com Developer in the organization.
• Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
• Responsible for providing object level/record level/field level security by creating roles and profiles.
• Experienced in creating permission sets and also sharing rules according to the requirement.
• Developed and deployed workflows and approval processes for new job openings and hiring according to the management policies.
• Involved in Design, development, planning, testing and integration of Salesforce Cloud Services.
• Created custom applications, custom objects, tabs, advanced custom fields, validation rules, assignment rules and also cross object formulas.
• Implemented record types, lookup and master detail relationships for custom objects.
• Developed Apex Triggers, Apex Classes and Test Methods.
• Developed various visual force pages using standard controllers, custom controllers and controller extensions.
• Created reports and dashboards and shared them based on the profiles permissions.
• Created e-mail templates and used them in workflow and approval processes.
• Maintained user roles, profiles, and created permission sets, sharing rules.
• Created page layouts, search layouts to organize fields, custom links, related lists and other components on a record detail and edit pages.
• Worked with SOQL and SOSL queries to store and download the data fromSalesforce.com platform database.
• Good experience in working on Eclipse IDE with Force.com Plug-in for writing business logic in Apex programming language.
• Created various Batch jobs and time based workflows to update the data regularly.
• Integration of Application with Salesforce.com using SOAP, REST web services API

Environment: Salesforce.com, Apex, JavaScript, SOQL, SOSL, Data loader, Eclipse IDE, HTML, Visual Force Pages.

Confidential, Columbus, OH

ETL Developer

Responsibilities:

• Written the mappings to migrate the salesforce data to Sql database.
• Written the mappings to transform the date to flat files where this data will be used for analytics purpose.
• Developed ETL design specifications for the tasks and documented according to standards.
• Design and code Informatica ETL mapping to enable initial load and incremental processing.

Environment: Salesforce.com, Informatica cloud, IDE, HTML, Visual Force Pages