SUMMARY:

• 7+ years of experience in IT Industry with strong Object Oriented Analysis, Designing, Programming and technical skills including 4 years’ experience in the Salesforce.com CRM as both Developer and Administrator in Salesforce.com Customization.
• Strong Experience working with Apex classes,Triggers, Test Methods and Application Design and Development on Multitenant Force.com platform.
• Experience developing Custom UI with AJAX functionality using Visualforce Pages, Controllers and Controller Extensions.
• Experience working on data model, SOQL, SOSL and Governor Limits.
• Experience in working with Offline Edition and Reporting Modules.
• Experience working across various SFDC implementations covering Sales Cloud, Service Cloud applications
• Expertise in Salesforce Administrative tasks like creating Profiles, Roles, Users, Page Layouts, Reports, Dashboards, Actions, Tasks and Events.
• Worked on Validation Rules, Workflow, E - mail services and Approval Processes using customization & Apex.
• Managed and Configured Outlook to Salesforce, chatter, Salesforce Mobile.
• Experience working with Deployment Tools like Force.com IDE based on salesforce.com Sandbox environments.
• Experience in Synchronization, Data-Modeling, Data Extraction, Transformation, Data Loading, Scheduling, Monitoring, and Reporting in a cloud scenario.
• Thorough knowledge in the Security and Sharing model which is used to finely control the user’s access to different data.
• Proficient in Data Migration from Traditional Applications to Salesforce using Import Wizard and Data Loader Utility.
• Experience in working with Salesforce.com Sandbox and Production environments.
• Deployed Customization from Sandbox to another Environment by Eclipse IDE and Change Set.
• Experience working with Eclipse IDE with Force.com Plug-in, Data Loader and Web Services API.
• Experience with both technical and functional aspects of Salesforce.com and have deep understanding of its underlying principles of SAAS and Cloud Computing.
• Possess good knowledge in Unit Testing, Test Coverage, and Code Review.
• Good understanding of Software Development Life Cycle (SDLC), Agile and Scrum Methodologies.
• Good understanding of CRM business process like Campaign Management, Lead Management, Account Management and Case Management.
• Experience in Database Programming and Development using MS SQL Server, Oracle, MS Access and good experience in SQL, PL/SQL, Triggers, Views, Cursors, Functions and Stored Procedures.
• Experience in web technologies like HTML, XML, CSS, JSP, JavaScript, WSDL, and SOAP.
• Well versed with troubleshooting and monitoring performance issues and analyzing test results and delivering solutions to issues.

TECHNICAL SKILLS:

SALESFORCE.COM: Apex, Visual Force, SOQL, SOSL, Custom Objects, SControls, Apex Triggers, Workflows, Approvals, Email Templates, Web Services, Formulas, Validation Rules, AppExchange, Record Types, Mobile, Web service Integration, Custom Visualforce Pages.

SALESFORCE TOOLS: Force.com IDE, Excel Connector, Salesforce to Salesforce, Force.com Migration Tool, Eclipse,Force.com Eclipse IDE Plug-in, Change sets

INTEGRATION TOOLS: Apex Data Loader, Jitterbit

LANGUAGES: Apex, C, C++, Java, SQL, PL/SQL

WEB DEVELOPMENT: HTML, XML, CSS3, AJAX, JavaScript, Servlets

DATABASE: SQL server, Oracle 10g,11g,DB2

PROFESSIONAL EXPERIENCE:

Confidential, Bloomington, IL

Salesforce Developer/Administrator

Responsibilities:

• Worked with Standard Objects like Accounts, Contacts, Reports and dashboards.
• Created and configured Custom Objects like shipping vendor, companies and created record types according to the requirement.
• Incorporated different Page Layouts based on the record type selected.
• Used Picklists, Dependent Pick lists, Record Types to enforce data quality.
• Created APEX Classes and Triggers for implementing the Complex Business Logic that involves multiple Objects.
• Designed and deployed the custom objects, Custom tabs, Visual Force Pages, Controller Extensions, Validation Rules, Workflow Rules, Auto-Response Rules, Page Layouts, to suit to the needs of the application.
• Implemented a direct interface from its Web site, so that when a customer files a report, it automatically turns into a support case in Salesforce.
• Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com subjects. Used it to read, extract and load data from comma separated values (CSV) files.
• Used Field level Security along with page layouts to manage access to certain fields.
• Experience in generating PDF’s with Salesforce data using Visual Force Pages.
• Worked effectively to ensure that the data is protected and is made available to the authorized users by customizing the user Roles, Role hierarchies, Profiles and Sharing settings.
• Worked with Dynamic Apex to access SObjects and Field information, execute dynamic SOQL, SOSL queries.
• Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
• Created and deployed Several Standard and Custom Reports using salesforce.com platform.
• Used the sandbox for testing and migrated the code to the deployment instance after testing.
• Packaged and Deployed customizations from Sandbox to other environments using Force.com IDE.

Environment: Salesforce.com platform, Workflow and Approvals, Reports, Custom Objects, Tabs, Email Services, Apex Language, Visual Force Pages, Components and Controller, Eclipse IDE Plugin, Data Loader.

Confidential, Detroit, MI

Salesforce Developer

Responsibilities:

• Strong technical background helps in discussions with the team about feasibility and best way of leveraging Saleforce.com standard features to effectively serve the purpose of the requirement.
• Prototyping and discussion with the users to get to an agreement on the functionality, layout and aesthetics of the software. Creating and leveraging Record Types for Layouts.
• Communicating and adhering to deadlines proposed to the client by building strong help ticket monitoring system.
• Buildingcomplex reports by making use of the latest Salesforce features like Cross-Object filters, Buckets and Joined Reports.
• Make use of Reports and Dashboards to provide custom export privileges to users.
• Created Custom Visualforce Components and attributes to override look and feel of standard VisualForce components.
• Understanding and analyzing the Roles and Territory Hierarchies in the organization for setting up groups to control access privileges in Salesforce.
• Created and managed profiles, roles, permissions, page layouts, validation rules, workflows, approval processes, lead assignment rules.
• Integrated Apex with External services by making callouts that used SOAP and WSDL.
• Used Organization security, Network-based security and Session security to implement platform security.
• Data loading using Dataloader, Import Wizard.
• By implementing Jitterbit we tackled the most complex integration challenges between Salesforce.com, ERP, financial and HR systems in record time using out-of-the-box system connections and drag-and-drop mapping functionality.
• Worked with Apex Scheduler to invoke Apex classes at regular intervals.

Environment: Saleforce.com Sales, Service, Force.com, Excel, Data Loader, CRM Fusion Demand tools, Dupe Blocker, Workflows, Approvals, Reports, AppExchange, WSDL, Eclipse IDE Plug-in.

Confidential, Newark, NJ

Salesforce Developer

Responsibilities:

• Provides the support for the application for the new business requirements.
• Involved into Data loading activities.
• As per the new business requirements, Involved into Apex classes, Triggers and Visual force enhancements.
• Involved into Case Management activities and performed unit tests on existing code and prepared the test cases.

Environment: Force.com

Confidential

JAVA Developer

Responsibilities:

• Was part of the design team to finalize the Design/ Architecture of the project and Developed core modules
• Experience in application design and development with a comprehensive knowledge of Java and J2EE.
• Analysis of the requirement specifications provided by Client.
• Involved in testing the application during the system and integration test phases.
• Performed system requirements analysis, definition, allocation, and documentation.
• Implementation of business logic and validations using Struts Framework.
• Involved in to writing the PL/SQL Stored Procedures, cursors and functions to access the content from database in ePublish content Management tool.
• Involved in the Release Process.
• Responsible for taking back up, and code versioning-using SVN.

Environment: Java 4, JSP 2.0, Servlets 2.0, XML, PHP 4.0, MySQL 4.0, Tomcat 4.0 Application Server, Apache HTTP Server

Confidential

Java Developer

Responsibilities:

• Analysis of the specifications.
• Developed the code for project module which displays the list of messages and files that are uploaded for that particular project.
• Involved in implementing the validations.
• Implemented Struts Frame Work.
• Design and Development.

Environment: Java, JSP, HTML, J2EE, Struts, Oracle 9i.