PROFESSIONAL SUMMARY:

• Over 7 Years of IT experience with around 3+ years of experience in the Salesforce.com CRM Platform and client - server architecture and over 3 years experience as Web Developer.
• Experienced in all phases of Software Development Life Cycle (SDLC), quality management systems and project life cycle processes. Highly skilled in Salesforce.com (SFDC) development and implementation.
• Experienced customizing standard objects Accounts, Contacts, opportunities, Products, Price books, Cases, Leads, Campaigns, Reports and Dashboards.
• Extensive experience in designing of custom objects, custom fields, Pick list, role based page layouts, Workflow Alerts and Actions, and Approval Workflow, Validation Rules, Approval Processes, custom Tabs, custom reports, report folders, report extractions to various formats, design of Visual Force Pages, Snapshots, Dashboards, and Email generation according to application requirements.
• Expertise with Administration and Configuration of Salesforce.com CRM to populate and maintain data.
• Proficient in security and sharing rules at object, field, and record level for different users at different levels of organization.
• Good development experience with Apex Language, Apex Trigger, Apex Scheduler, Batch Apex, Apex Class & Apex Web Service, Partner WSDL & Enterprise WSDL, Visual Force (Page, Component & Controllers) and S-Control.
• Experienced in cloud technology and on-premise infrastructure integration for Salesforce.com.
• Have performed page layout customization, page layout assignment based on profiles and created custom links based on user requirement.
• Excellent experience in using Oracle 8i/9i, SQL Server 2000 and SQL databases and Familiar with Stored procedures Triggers and Functions using PL/SQL and AJAX.
• Ability to write complex SOQL, SOSL queries across multiple objects within the SFDC database.
• Thorough understanding and good experience on Data Loader.
• Experience with tools like Force.com Explorer, Force.com Migration and force.com Excel connector.
• Good exposure to AppExchange applications. Able to find appropriate applications, install and customize.
• Experience in Implementing and executing System Logs and Debug Logs.
• Experience in force.com Web services API for implementing web services in the application for access to data from different users.
• Have experience in integration using web services.
• Involved in Custom Integration ofOutbound Messages, Workflow & Approvals, Reports, Custom Objects and Tabs, Email Services, Security Controls, AppExchange Package & Custom Application, Sandbox data loading.
• Experience with IDE tools: MyEclipse, Eclipse, JBuilder and Force.com Eclipse IDE Plug-in.
• Provide system administration of the Salesforce.com environment.
• Strong knowledge of sales, marketing, service and support automation.
• Excellent team player, self-motivated, quick learner with good communication skills and trouble-shooting capabilities.

TECHNICAL SKILLS:

Salesforce Technologies: Salesforce SFA, Apex Language, Apex, Salesforce CRM, Classes/Controllers, Apex Triggers, SOQL, SOSL, Visual Force Pages / Components, S Controls, Apex Web Services, AJAX, Workflow & Approvals, Analytic Snapshots, Case Management Automation.

Databases: MS SQL Server 2000/2005, SSRS, DTS, PL/SQL, Oracle 8i/9i/10g, MS Access, and MySQL

Salesforce Tools: Eclipse, Force.com Eclipse IDE Plug: in, Force.com Explorer, Force.com Data Loader, Force.com, Excel Connector, Force.com Platform (Sandbox, and Production).

Technologies: C, C++, Java, Java Script, Action Script,, WCF, Silverlight, LINQ, SQL., UML, HTML,XML, XHTML, DHTML

Web Design Tools: Visual Studio 2008/2005/2003 , SQL Query Analyzer, SQL Profiler, Adobe Photoshop, Dreamweaver, MS Office, Visio 5.0, Adobe Acrobat Pro, Adobe Flex Builder.

Database: MS SQL Server 2000/2005, PL/SQL, Oracle 8i/9i/10g, MS Access, and MySQL.

Operating Systems: Windows NT / 2000 / XP Pro / Vista, Windows Server / 2008, Linux.

PROFESSIONAL EXPERIENCE:

Confidential, Foster City, CA

Salesforce Developer

Responsibilities:

• Developed sales and marketing apps on Salesforce.com platform
• Performed the roles of Salesforce.com Analyst and Developer in the organization.
• Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization.
• Interacted with various business team members to gather the requirements and documented the requirements.
• Designed and developed SFA based Application on Force.com Platform in Salesforce.com environment with Apex programming language at backend and Visual-Force pages as user interface.
• Used Sales Force Automation (SFA) for Sales Lead Management, Opportunity Management, Account and Contact Management, Data Quality Management, and Approvals and Workflow.
• Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
• Worked with various salesforce.com objects like Accounts, Contacts, Leads, Campaigns, Reports and Dashboards.
• Developed various Custom Objects, Tabs, Entity-Relationship data model, validation rules on the objects and tabs, Components and Visual Force Pages.
• Created page layouts, search layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages.
• Created workflow rules and defined related tasks, time triggered tasks, email alerts, filed updates to implement business logic.
• Created templates, approval processes, approval page layouts and defined approval actions on them to automate the processes.
• Designed, developed and deployed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• Developed and configured various Reports and Report Folders for different user profiles based on the need in the organization.
• Developed Custom Objects, Custom Reports and configured the Analytic Snapshots to dump the data on regular basis for the sales performance and lead generation statistics.
• Used the sandbox for testing and migrated the code to the deployment instance after testing.

Environment: Eclipse IDE, Salesforce.com, Force.com Sandbox, Import Wizard, Apex, JavaScript, Controllers, Sharing Rules, Visual Force Pages, Workflows, Email Updates, Web Services API.

Confidential, NYC, NY

Salesforce Developer / Admin

Responsibilities:

• Involved in Design, development, planning, testing and integration of Salesforce Cloud services, data and accounts.
• Created custom objects, triggers, validation rules to help track internal help desk cases, customize campaign budgeting and lead qualification.
• Developed Apex Triggers, Apex Classes and Test Methods
• Created custom controllers implementing complex code for retrieval from Salesforce to Visual Force pages.
• Customized standard sales force objects like Accounts, Contacts, case management and solutions.
• Wrote SOQL and SOSL statements within custom controllers, extensions and triggers.
• Always wrote test methods with code coverage of 80-100%.
• Used SalesForce.com Ajax Toolkit to make asynchronous calls to the SFDC data store for optimizing data retrieval speeds.
• Created an interactive UI to improve customer experience while recording the damage incurred to the property using Adobe Flex.
• Embedded Flex component into Visual Force pages of Salesforce.com.
• Did the data integration process using Informatica by using Power Exchange.
• Created various reports (summary reports, matrix reports, pie charts, dashboards) and setup report folders to authenticate users based on their profiles (permissions).
• Presented large data volumes in salesforce.com and obtained interactive graphs using Flex.
• Used analytic snapshots for bi-weekly reports.
• Implemented complex approval processes to ensure proper authorization in the high-stakes environment of capital management.
• Managed users, hierarchical roles, profiles, security controls and territory management.
• Involved in Salesforce Cloud computing knowledge transfer and tutorial activities.

Environment: APEX, Web services, SOSL, SOQL, Informatica Cloud, Force.com IDE, Import Wizard, Java Servlets, Visual Force Pages, Workflows, Ajax and Adobe Flex 3.

Confidential, NJ

Salesforce Developer/ Analyst

Responsibilities:

• As a SFDC developer, interacted with various business areas to gather requirements and develop data model to suit complex business needs.
• Customized standard sales force objects like products, price books, case management and solutions.
• Created custom ObjectsandFields- Leads, Marketing, Campaign, Dashboard, Sales, Accountsetc.
• Administered Salesforce.comSFA setup, which involvedmodifying roles and profiles, creating/modifying dashboards/reports and managing users.
• DevelopedAPEX triggers,Classes,Test methods&Visual Forcepages to implement the custom functionality.
• Createduse case scenarios, custom work flow and business logic.
• Developed a flex based custom application for data validation and check for data discrepancies.
• Configured security and organizational hierarchy for sales for Salesforce implementation.
• EvaluatedSalesforce.comsupport module for call-center and help desk application.
• ConfiguredData Loader and uploaded data in CSV files intoSalesforce, checking for the correctness of the data.
• Developed and supportedExtraction, Transformation and Load process (ETL)usingInformatica.
• Established deployment strategy for implementingSalesforce.comchanges.
• Responsible for encoding the password added withSecurity Token.
• Performed code review of the application to make sure the source code conforms toindustrial coding standardsand followed good programming practices.
• Enhancedthe application tobridge the gapsbetween the Organization’s requiredbusiness functionality and application’s current functionality.
• Written stored procedures to interact with the backend database.

Environment: APEX, Web services, Power exchange, SOSL, SOQL, Informatica, Force.com IDE, Import Wizard, Visual Force Pages, Workflows, Ajax, Adobe Flex 3.

Confidential, CA

Salesforce Developer/ Analyst

Responsibilities:

• Managed the technical delivery of integrations and custom extensions.
• Customized page layouts for standard and custom objects.
• Configured users, roles, permissions and profiles as per business requirement.
• Involved in Integration of Salesforce data with mobile devices like Iphone and Blackberry.
• Used License Management Application (LMA) for limiting the access of applications to certain number of users.
• Prepared mapping documents & low-level design documents for integration using Informatica.
• Developed Salesforce.com workflow rules and triggers using Apex for updating Users based on Location records.
• Developed S- controls and triggers.
• Developed Custom Application for expense reporting.
• Our team installed and deployed Organizational view using Apex Triggers.
• Designed complex reports using XML.
• Developed validation and trigger code for objects and fields.
• Established deployment strategy for implementing salesforce.com changes.
• Developed a report using flex for standard reports as per business needs

Environment: Apex, Visual Force, Informatica, XML, S-controls, Data loader, HTML, Force.com IDE, Cast Iron, Adobe Flex 3.

Confidential

Java Developer

Responsibilities:

• Developed web components using Servlets, JSPs, Tag libraries, XML, XSL, Tiles framework, Struts, and UML.
• Used Ajax in one of the modules to do asynchronous changes to the pages.
• Worked with Struts front-end utilizing the Struts tiles framework and Struts Validation Framework to implement the GUI interface.
• Developed client request validations and processing using JavaScript.
• Involved in writing the Stateless Session Beans.
• Developed application code using Core Java and J2EE (Servlets, XML) in Eclipse tool.
• Used JNDI realms to authenticate users in a web application.
• Solely responsible for writing the automation tool in java for manipulating the dates.
• Used JSTL in struts based JSPs.
• Worked with Cascading Style Sheets (CSS).
• Involved in writing Unit test scripts to check the functionality of the middle tier and aid in debugging phases.
• Worked on XML conversions and validations.

Environment: Java 1.4 SDK, java Script, JSP 2.0, AJAX, XML, JSTL, JNDI, EJB 2.0, UML, Web sphere, Struts, CSS, Apache Ant 1.6.2, Eclipse, Log4J, hibernate.

Confidential

Java Developer (intern)

Responsibilities:

• Developed Petition module, Certification module web tier by using Struts Framework, JSPs, Java Script, and HTML.
• Created SQL queries for data manipulation using JDBC.
• Developed front-end using HTML and performed validations using Java Script.
• Used Struts Framework for configuration of action mappings and presentation logic in JSPs.
• Implemented the struts authentication and authorization for certification process.
• Used Apache web server for deployment.
• Used CVS for Source Control and Version Management.
• Implemented ANT as the build system.

Environment: Java, J2EE, Struts, JS, SQL, JSP, Oracle 9i, ANT, Apache web Server, Net Beans IDE.