SUMMARY:

Accomplished and respected Global Asset Management Practice Leader, implemented and contributed to organizations in asset project management, standardization of business processes, benchmarked current business practices while keeping up to date with changes in the procurement and asset management industry.

TECHNICAL SKILLS:

Advanced Microsoft Office Suite (Excel, Access, PowerPoint Presentations, Word) Asset Center, Service Center, Remedy, ITCM, SCCM, CMDB, SAP, CA Service Desk, CA Asset Portfolio Manager, Confidential Asset Manager, ServiceNow

PROFESSIONAL EXPERIENCE:

Confidential

IT Asset Manager

Responsibilities:

• Utilizes a Total IT Asset Management methodology to lifecycle management spanning Governance, Fulfillment, Auditing, Active Asset Management, Disposition, and IT Financial Management.
• Partner with IT Finance in the financial evaluation of assets and serve as liaison to the organization as it relates to the functions of this position.
• Provide guidance on all accounting, regulatory, contract, corporate and legal requirements.
• Perform in the capacity of Asset Service Delivery Manager with newly acquired clients.

Confidential

IT Asset Manager

Responsibilities:

• Responsible for Vendor Management, maintained documentation on Vendors Internal Resources and Vendors Internal policies for circuit orders; handled Vendors Invoicing/Billing and followed their procedures and processes.
• Responsible for creating Data and Telephony Circuit order entries through respective Vendors’ Web portals, along with following up and tracking progress of orders with respective Vendors.
• Created Requisitions and Procurement requests for IT - related projects (both for Network and Telephony projects)
• Worked with Third Party Vendor Groups to handle ALLY Infrastructure hardware and managed end-of-lease disposition of hardware.
• Assist with asset management and inventory tracking.
• Worked closely with the IT team of architects, engineers, Project Managers, and IT managers to assist in documenting the Ally IT environment structure.

Confidential

ABM Asset Management Migration Lead

Responsibilities:

• Accountable for migrating the customer’s asset management systems from Confidential ’s legacy Service Desk Architecture (SDA) environment to Confidential ’s new Standard Reference Architecture (SRA) environment using PMI Project Management ideology to drive the migration.
• Assimilated information and managed asset management tools for migration to Confidential 's Enterprise Service Management (ESM) Toolsets.
• Trained Data Analyst and Process Analyst and placed them on assignments in conjunction with their capabilities.
• Obtained the first migration lead position for this initiative and took the responsibility to create the working documents, templates, work flows and process/procedures to accomplish this worldwide asset management migration; worked directly as Migration lead with Asia Pacific accounts.

Confidential

Asset Business Analyst

Responsibilities:

• Supported the Centralized Asset Management System 2011 Data Maturity Project and assisted in improving the quality of various data fields to reflect accurate information.
• Conducted data entry and updates for new and existing acquisitions purchases and leases of both hardware and software, as well as entering all purchase order data including financial, maintenance and support contracts
• Performed Level 1 Customer Support for IT Asset Management and associated system

Confidential

Production Service Consultant

Responsibilities:

• Responsible for creating process and procedures for Software Asset Management and re-organizing current asset management process to a mature level of operation.

Confidential

IT Asset Inventory Contractor

Responsibilities:

• Executed physical inventory of infrastructure devices within the Confidential network.
• Documented and reported findings in an effort to capture devices with a net book value over 10k within a short time restriction.
• Successfully located over 2.2 million in assets in the Michigan region-locating 100% of over 10k Confidential assets in the St. Louis region where nearly 100% of inventoried assets were located and documented.

Confidential

Global Asset Shell Operations Lead

Responsibilities:

• Provide training and direction resources for standardized process and procedures for maintaining assets for the GM client using Peregrine Asset/Service Center asset management tool.
• Created procurement process, defined requirements, metrics and communication models.
• Ensured Global procurement process transitioning was effective, implementing processes with an assigned Global counterpart
• Provided continuous improvement of processes by standardizing asset workflows with Global teams within Latin America, Malaysia, China and US.
• Improved productivity and maximize ROI by minimizing IT hardware and software costs.
• Ensured compliance with all software licenses agreements and software usage.
• Work with management to review IT software / hardware resources.
• Optimize asset control and inventory management processes to track accountability identification, location, maintenance, contracts and lifecycle status
• Conduct inventories and reconcile all technology assets with current IT Asset and financial databases

Confidential

Global Communication Lead

Responsibilities:

• Utilized a common global communications process to plan, develop, execute and measure communications for the Confidential account / business units and clients as appropriate.
• Help drive senior leadership’s strategic communications agenda related to the organization business plan and objectives.
• Created and distributed Confidential newsletter to the organization.
• Demand Creation process is the fundamental principle of Confidential Sales Framework, as a part of this structure responsibilities include supporting the proactive pipeline development process for existing, named and new accounts, qualifying and quantifying possible sales by taking an industry based value statement to client executives for generation into the sales pipeline.
• Created Opportunity at a Glance and Statements of Work documents that include research and benefits of initiating an opportunity in the GM environment
• Created presentations for Senior leadership for presentation to client to generate sale opportunities

Confidential

Procurement Project Team Lead/Manager

Responsibilities:

• Requested to re-join Confidential - Confidential XP Migration and Asset Refresh team to take lead and provide immediate assistance and relief of challenges within account. XP software migration consists of the migration of approximately 6,000 client desktop seats.
• Refresh consisted of the upgrading of desktops, laptops and servers for Confidential - Confidential branches across the US.
• Created tracking procedure and templates to ensure timely refresh, trained employees on use and follow-up
• Manage the completion of Asset Refresh and XP software migration working directly with the client, vendor and deployment team.

Confidential

Procurement Team Lead

Responsibilities:

• Lead contributor with the start-up efforts in supporting the Confidential account.
• Prepared documentation, developed processes and procedures, trained new employees, involved in the development of a website to support purchasing activities in conjunction with a developer based in England.
• Developed relationship with vendor and client and worked on resolutions for problems and forecast asset needs for approximately 4,500 seats.
• Trained and created procurement team to support client, team processed nearly 8,000 requests within its first year and achieved 98% compliance to Service Level Agreements.
• Trained 75+ of the clients Purchasing Authorized Requestors in the use of the e-Catalog website enabling them to electronically request hardware, software and services.
• Responsible for compiling and revising software buy list
• By 1st year anniversary from launch date led team in processing 7,824 procurements and 3,373 refreshes
• Created hardware and software certification process
• Developed and maintain positive relationships with third party vendors and leasing companies.
• Worked with IT management to identify hardware and software to be purchased.
• Effectively manage asset disposal agreements.
• Participated in procurement negotiation as required.