SUMMARY:

• Over 7 years of progressive Business Analysis/Project Management experience in Information Technology, Web Application, SharePoint and Marketing.
• Extensively worked in all 4 phases of Software Development Life Cycle (SDLC) deliverables.
• Extensive experience in Rational Unified Processing (RUP), Agile, Waterfall, Unified Modeling Language (UML), Use Case Specification Documents (USD).
• Participated in complete life cycle of software development including design, development, testing, technical documentation, and product support.
• Skilled at performing analysis using SWOT, Gap, Root Cause and Impact.
• Demonstrated capabilities in understanding business case, gathering requirements and analyzing it and translating it to business solutions.
• Highly skilled in preparing Functional Specification Documents deriving from Business Requirements.
• Experience in conducting JAD sessions with extensive involvement from Business, Development, Testing teams, SME’s (Subject Matter Experts) and Managers of various Business Units.
• Expertise in identifying, developing and documenting Business and Functional Requirements Specifications (BRS) and (FRS), User Requirements Specification (URS), nonfunctional requirements, and Supplementary Specifications.
• Worked extensively on performing AS IS and TO BE analysis and GAP analysis evaluating the key differences between the actual and the potential performance of the system and identifying the key requirements for system reengineering.
• Proficient in developing Use Case Diagrams, Behavior Diagrams (Sequence Diagrams, Collaboration Diagrams, State Chart Diagrams and Activity Diagrams) and Class Diagrams based on UML methodology using Rational Rose and MS - Visio.
• Created Traceability Matrix to keep the stakeholders informed of the progress of the project.
• Experienced in developing Test Cases to meet the system objectives Unit Test Plans (UTP), System and Integration Test Plans (SITP), GUI and User Acceptance Testing (UAT).
• Proficient in writing SQL queries using Joins and Sub-Queries.
• Extensively worked with the On-site and Off-shore Quality Assurance Groups by assisting the QA team for developing Test Plans, Test Cases etc., conducted User Acceptance Testing (UAT).
• Experienced in Project Planning and Project Management tools like MS-Project, JIRA, and Basecamp for status planning and reporting.
• Experienced in building strong relationships with diverse clientele and engaging as liaison between enterprises and developers.
• Good analytical and problem solving skillsand willingness to learn new domain technologies.
• Ability to work independently and assist peers as an active team member in project execution.

TECHNICAL SKILLS:

Primary Skills: Agile, Business Analysis, Requirements, Gathering, Workshop Facilitation, Implementing User Acceptance Testing, MS SharePoint

Methodology: ER Entity Relationship Modeling, Agile, Waterfall, UML

Tools: Rational Requisite Pro, MS Visio, Word, Excel, Test Director

Databases: Microsoft Access, Oracle, SQL Server

Project Management: MS Project, Basecamp, JIRA

Languages: C, C++, Java, SQL, SAS

Platforms: Windows XP/7/10, UNIX, MacOS

PROFESSIONAL EXPERIENCE:

Confidential, New York City, NY

Business Analyst

Responsibilities:

• Functioning as the primary liaison between the business user, project sponsor, operations team, and the technical team throughout the project life cycle for Property & Casualty (P&C) commercial lines of Insurance business unit.
• Eliciting business requirements by conducting structured interviews, JAD sessions, and workshops across various Commercial and Personal lines within the Property & Casualty (P&C) business unit.
• Working with project sponsor, project team and other stakeholders to determine project milestones and report on progress; preparing communication and status reporting plan.
• Preparing business requirements document and functional specification documents; created Use Cases, Use Case Diagrams, State Diagrams, Activity Diagrams, and Screen mock-ups using Microsoft Visio
• Participating in the logical and physical design sessions, assisting and developing high and low level design documents.
• Designing and developing project document templates based on Scrum Methodology.
• Working on Delinquency Process, Non Payment Cancellation / Reinstatements and Rescinding of policies.
• Organizing periodic meetings to discuss requirements, status, issues and risks between various stakeholders.
• Writing SQL Queries in Oracle for data manipulations and created Logical Data Models of the Database.
• Presenting Q/A test results with analysis to the stakeholders and users and documented requirement changes.
• Using Test Case reports to track the progress of test case planning, implementation and execution results.
• Writing Training and Procedure Manuals, verified continuity preparedness, and facilitated business users Training
• Performing GAP Analysis, and documented it.
• Performing User Acceptance Testing (UAT).
• Performing task decomposition, delegated tasks and monitored project milestones using MS

Environment: Rational Suite, SQL, MS Word, MS Excel and MS-Project, Scrum, UML, JIRA

Business Analyst/Project Manager

Responsibilities:

• Coordinated JAD sessions with business users lawyers & clients to understand the process work flow first, then analyze current requirements and present a set of new requirement specifications.
• Developed a design prototype of new trade processing application. Meet with client groups and determine user requirements and goals. Utilize Rational Unified Process RUP to configure and develop new process, standards and procedures.
• Created detailed project plan, identified project priorities and ensured high quality deliverables within deadline.
• Acted as a single point of contact (SPOC) for the development team to mitigate delivery issues and ensure smooth project functioning
• Developed business requirements, user requirements and functional requirements and documented the same by creating use case document and system functional requirements document
• Designed and developed project document templates based on Scrum Methodology.
• Created Systems Requirement Specification by combining the functional and nonfunctional requirements
• Shown expertise in predicting project risks and took measures to mitigate risks and ensure smooth delivery.
• Used RUP provided technical leadership and expertise in reorganization of a complex End-to-End Testing effort and performed System analysis and organizational review of existing QA process.
• Established the document management system and the collaboration framework usingSharePoint.
• Planned various SharePoint sites including creating document libraries, lists, and web part content using Microsoft Visio
• Ensured smooth implementation and deployment in the production environment and created required escalations according to SLA’s.
• Coordinated work plan between account manager and client with Microsoft Project, implemented and managed migration process & developer fixes, retested fixes, scheduled and tracked progress for team members of project through completion.

Environment: MS-Visio, MS Office, MS SQL, Jira, Basecamp, MS Project, MS SharePoint 2010.

Business Analyst

Responsibilities:

• Interacted with the business owners/ clients to identify new requirements, enhancements or change request.
• Generated a detailed requirements document describing the template and the usability of the reports using Visio.
• Analyzed the AS-IS and TO-BE Business process using MS Visio
• Responsible for business process analysis including requirements facilitation, definition, & analysis, software selection, prototyping, business process design and mapping.
• Developed Functional Requirement Document and Use Case Specification document.
• Conducted meetings and JAD sessions for project definition, resource identifications and deliverable prototype identification.
• Used RUP process model for the different phases of the application development of the Software Development Life Cycle.
• Interfaced with developers, analysts, customers and project managers to discuss requirements and recommended solutions, to help resolve issues.
• Performed functional and acceptance testing (develop test plans & test cases and run test cases); Created training material and delivered training to end-users.
• Worked on wireframes, for creating mock screens.
• Managed the client/customer's requirements and managing the client's expectations in line with committed Service Level Agreements (SLA).
• Responsible for the development of internal Microsoft SharePoint 2010 sites for including the creation of document libraries, views, lists, discussion boards, and sub sites including all web part content

Environment: Windows XP, HTML, Excel, Outlook, SQL, MS Office, MS Project 2010, MS Visio, MS SharePoint 2010

Confidential, Monterey Park, CA

Business Analyst

Responsibilities:

• Gathered User and Business Requirements through interviews, surveys, prototyping and observing Stored and modified requirements also prepared a use case driven BRD.
• Involved in Product Management.
• Worked as an Interface between the Users and the different teams involved in the application development for better understanding of the business and IT processes.
• Met with Clients & Stake Holders groups to determine User Requirements and goals.
• Utilized Software Development Life Cycle (SDLC) to configure and develop process, standards procedures.
• Created Use cases, Use Case Diagrams, Activity Diagrams, Business Flow Diagrams andBusiness flow diagram using Rational Rose.
• Created Need Analysis Documents of the requirements gathered through JAD and JRP individual elicitation sessions using MS Word.
• Created User Requirement Specifications (URS) and Functional Requirement Specifications (FRS) documents for commodities.
• Actively participated in, group and individual based, problem solving and decision making throughout the different phases of Agile. Authored progress and completion reports, which were then submitted to project management on a weekly basis.
• Collaborated with Quality Assurance Analyst in Rational Clear Quest to track defects and used Rational Clear Case to maintain consistency in the builds,
• Set up definitions and process for test phases including Product test, Integration test, System test and User Acceptance Test (UAT).
• Involved in analysis of the technical specifications of the current system and the infrastructure needs performed Gap analysis.
• Conducted Training Sessions to familiarize users with system.

Environment: Windows XP/2000, Rational Rose, Rational Requisite Pro, MS Office Suite

Confidential

SharePoint Specialist

Responsibilities:

• Conducted JAD sessions for better understanding and refining of requirements in coordination with multiple teams and SMEs
• Documented various documents including the Business Requirements Document (BRD) and the Use Case Specification Documents.
• Thoroughly studied the inherent systems to have a clear understanding of the business processes and associated system workflow.
• Developed automation websites using SharePoint 2007 for various HR modules such as Recruiting, Payroll, Training and Development, and Employee’s Benefits.
• Extensively used SharePoint Designer to create workflows for the automation projects.
• Integrated SharePoint 2007 with IBM Lotus Notes and MS Outlook.
• Created Test cases for all the SharePoint websites and performed Unit Testing (UT).
• Identified all use case components including basic, alternate and exception flows.
• Incorporated SharePoint security controls for all employees of CVG Hyderabad according to different entitlements.
• End to end implementation of SharePoint automation portals using SharePoint 2007.
• Participated in Change control meetings recommending appropriate action after analysis of change requirements.
• Assisted QA team by Reviewing test cases and clarifying requirements to ensure complete coverage of requirements.
• Led a team of five and rolled out five HR automation projects using SharePoint 2007.
• Was responsible for Unit Testing of new enhancements in the price module of Atlys.
• Carried out detailed and comprehensive business analysis with the RUP methodology.
• Provided Business Program Manager with regular status updates/reports assisting the overall project management initiative.
• Worked extensively with MS office suite for preparing status reports.

Environment: Windows 2003, MS SharePoint 2007, Windows XP, MS Visio, MS Project, MS Office, UML, UNIX, HTML, Java, SQL.