PROFESSIONAL SUMMARY:

• 8 plus years of Information Technology experience with 7 years of experience in the CRM Platform as Salesforce Developer and 1 years of experience in Java/ J2EE Technologies.
• Experience in administration, configuration, Implementation, and Support of Salesforce CRM, and Salesforce applications based on Apex Language and leveraging Force.com and SaaS (Software as a Service) application running in Cloud Computing Environment.
• Proficiency in SFDC Administrative tasks like creating Profiles, Roles, Users, Page Layouts, Email Services, Approvals, Workflows, Reports, Dashboards, Actions, Tasks and Events.
• Experience in Salesforce Customization, Workflow Approvals, Data Validation, Sales, Marketing, Customer Service and Support Administration.
• Extensive experience in creating Roles, Profiles, Page Layouts, Record Type, and Assignment rule, Workflow Alerts and Actions, Reports, Dashboards, Outbound messaging, and Approval Workflow.
• Hands on experiencein Administration setup like manage Users, Security Controls and Data Management.
• Good experience in designing of custom objects, custom fields, Pick - list, role based page layouts, Workflow Alerts and Actions, and Approval Workflow, Validation Rules, Approval Processes, custom Tabs, custom reports, report folders, report extractions to various formats, design of Visual Force Pages, Snapshots, Dashboards, and Email generation as per the client and application requirements.
• Hands on experiencein Administration setup like manage Users, Security Controls and Data Management. Assist with preparation of test data, unit test plan, and conduct basic unit testing and defect resolution
• Worked on new release of lightning components.
• Experience in Force.com Apex Classes, Apex triggers, Apex Scheduler, Batch Apex, Apex Web Services, SFDC Integration, and Salesforce.com S Controls.
• Experience in querying salesforce.com database using SOQL&SOSL queries using Force.com Explorer.
• Experienced in all stages of SDLC that includes design, testing and migration from development to production.
• Experience in working with Eclipse IDE with Force.com Plug-in environment for writing Business logic in Apex Programming Language.
• Work experience in Custom Integration of Outbound Messages, Workflow& Approvals, Reports, Custom Objects and Tabs, Email Services, Security Controls, Custom Application, Sandbox data loading.
• Integrating the salesforce.com with the mulesoft for connecting applications, data sources and APIs, in the cloud.
• Experience in implementing salesforce.com for the sales and support user groups based on the user requirements.Experience in maintaining, enhancing and create workflows and validation rules.
• Experience in data migration from ACT, Excel, MS outlook and Legacy Systems using Data Loader, Import Wizard, Informatica Data Loader.
• Expertise with Object Oriented Design (OOD), Analysis (OOA).
• Effectively worked with sales cloud, marketing cloud and service cloud on force.com platform
• Experience with Web Services API Implemented SOAP based Web Services.
• Strong knowledge & experience working in teams implementing Agile Methodologies.
• Having very good Knowledge in developing Web Services applications using Site.com.
• Strong communication, organizational and interpersonal competencies along with detail oriented and problem solving skills in the technology arena.
• Deep involvement with remote site network planning to ensure successful launch

TECHNICAL SKILLS:

Salesforce Technologies: Salesforce CRM, Salesforce SFA,Apex Language, Apex Classes/Controllers, Apex Triggers, SOQL, SOSL, Visualforce Pages / Components, Apex Web Services, AJAX, Workflow&Approvals, Dashboards, Analytic Snapshots, Case Management Automation, Marketo.

Salesforce Tools: Eclipse, Force.com IDE Plug-in, Force.com Explorer, Force.com Data Loader, Force.com Excel Connector, Force.com Platform (Sandbox, and Production).

IDE & Tools: Eclipse, Net Beans

Languages: Apex, Java, J2EE, HTML, XHTML,XML,CSS,COBOL, Lotus Notes, Visual Basic

Database: Oracle,MS Access, and MySQL

Operating Systems: Windows NT / 2000 / XP Pro / Vista/7, Windows Server 2000 / 2003 / 2008, MVS

Customization: Outbound Messages, Workflow &Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading

PROFESSIONAL EXPERIENCE:

Confidential, Minnesota

Sr. Salesforce Developer

RESPONSIBILITIES:

• Involved in business requirement gathering, analyzing the requirement, documenting the requirements.
• Closely worked with SalesForce.com consultants while implementing the solutions for the needs of organization.
• Designed Custom application interface using Visual force API and Apex
• Designed, developed and deployed the custom objects, page layouts, custom tabs, components, Visual force pages, apex classes to meet the needs of the application.
• Created workflow rules and defined related tasks, time triggered tasks, email alerts, field updates to implement the business logic.
• Created various custom reports for standard objects as well as custom objects to give complete detail overview of customer (Account) Orders, renewal forecasting and customer balance report with multiple-currency support.
• Created email templates and inbound emails using visual force for clients and customers.
• Manage users, Public Groups, Profiles, and Roles within the Salesforce CRM; this involved designating access to the applicable user within the user hierarchy.
• Implementation of data loader framework using Salesforce Apex API.
• Developed business documents for Salesforce custom objects
• Implemented Salesforce web services client using Salesforce web services API, Java, XML and partner WSDL.
• Experienced in SalesForce.com Apex classes, Apex triggers Integration, Visual force pages, force.com API. Hands on experience in Salesforce.com CRM integration, developing and deploying custom integration solutions.
• Provided support ongoing salesforce.com maintenance and administration services including periodic data cleansing, custom objects, workflows and triggers.
• Implemented S-Controls to manage sales plan call sheets within Salesforce, capturing data and call activity.
• Knowledge on Lightning which is influenced by the mobile app and research prospective customers, get directions to the client meetings, connecting socially with customers can be shown on desktop by using lightning. Lightning improved productivity of sales fast.
• Worked on Lightening components by using Aura frame work.
• Created an app by using Lightening App Builder in Mobile.

Environment:Saleforce.com, Security Controls, Apex, Visualforce Pages, Data Loader, Workflow & Approvals, Custom Objects, Custom Tabs, Email Services, Record types, Custom objects and Fields, Lightening components, salesforce1, Lightening app builder.

Confidential, Dallas TX

Sr. Salesforce Developer

RESPONSIBILITIES:

• Moved the tables like Opportunities, Accounts and Contacts to the Salesforce CRM Standard objects.
• Worked on maintaining the functional areas of accounts, contacts, leads, campaigns, opportunities, quotes, activities, dashboards.
• Customized the dashboards to monitor lead activities based on sales geography.
• Designed, developed and deployed the Custom objects, Page layouts, Custom tabs, Components.
• Manage users, Public Groups, Profiles, and Roles within the Salesforce CRM; this involved designating access to the applicable user within the user hierarchy.
• Responsible for the creation of custom Apps, and Reports using the Salesforce CRM cloud computing model.
• Written SOQL queries against force.com API.
• Used Force.com Eclipse IDE plug to develop the classes and triggers.
• Developed different Visual Force Pages to suit to the needs of the application using different Visual force components.
• Using Apex Data Loader mapped data sources and loaded data into Call Center application.
• Designed, developed and deployed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• Coded APEX triggers and s-controls, created rule based automated workflows.
• Created Formula Fields, Validation Rules, Workflow and approvals for the flexibility and functionality of force platform application.
• Generated different reports like standard, summary and matrix for quarterly and half yearly sales.
• Used the sandbox for testing and migrated the code to the deployment instance after testing.

Environment:Saleforce.com, Security Controls, Reports,, Apex, Visualforce, Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Dashboards, Record types, Custom objects and Fields, Workflows, Rules, Data loader.

Confidential, New Providence, NJ

Sr. Salesforce Developer

Responsibilities:

• Creating dashboards to present the reports according to the user profiles.
• Used data loader to load the records on to the force.com platform.
• Reviewed the business requirements and prepared data elements mapping.
• Integration of data sources including contact and accounts.
• Generated data quality reports and resolved data quality issues.
• Formulated procedures for migration of source data with Salesforce applications.
• Moved the tables like Opportunities, Accounts and Contacts to the Salesforce CRM Standard objects.
• Worked on maintaining the functional areas of accounts, contacts, leads, campaigns, opportunities, quotes, activities, dashboards.
• Customized the dashboards to monitor lead activities based on sales geography.
• Designed, developed and deployed the Custom objects, Page layouts, Custom tabs, Components.
• Maintain field level, record level and object level security on custom fields and objects.
• Develop Visualforce Pages, Visualforce Custom Controllers Components, Advanced Search Functionality, Custom Objects, Reports, Analytic Snapshots, Dashboards, Tabs, Tags and Components.
• Developed Custom Reports and Dashboards as per given requirements.
• Created Apex classes, triggers to enforce constraints in accordance with the business rules on the custom objects.
• Experienced in cloud technology and on-premise infrastructure integration for Salesforce.com.
• Used Cast Iron WebSphere in Integration and migration.
• Experience in implementing Apex Classes, Triggers, Batch Apex, Test Classes, Visual force pages, Web Service etc to achieve complex business functionalities.
• Excellent experience in Salesforce.com configuration in creating the Custom Objects, various types of Custom fields, buttons, links, Record types, Page layouts, User Profiles, Work flows approvals and Validating Rules.
• Working experience with development tools like Force.com IDE, Force.com Explorer and Data Loader.
• Experience in working with Eclipse IDE with Force.com Plug-in environment for writing Business logic in Apex Programming Language.
• Scheduling Apex jobs for processing large records.
• Configuring email to case feature to streamline internal help desk administration.
• Integrated the Web Services for extracting the data from external systems.
• Created test scenarios on Sandbox environment, created packages and moved it between Sandboxes and Production environments to place final implementations.
• Communicated project status and escalated issues to management. Provided feedback for improving Technical Publications procedures, standards, and methodologies.
• Experience in setting up Marketing Campaigns, Campaign Hierarchies, Lead Queries, and Assignment rules.
• Designed and deployed Custom tabs, validation rules, Approval Processes and Auto-Response Rules, Escalation rules for cases, automating business logic.

Environment:Salesforce CRM platform, Apex, Visualforce,Salesforce.com Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, HTML, Java Script, Java, Web Services, WSDL, Sandbox, Eclipse IDE Plug-in.

Confidential, Pittsburgh, PA

Sr. Salesforce Consultant

RESPONSIBILITIES:

• Designed, developed and deployed the Custom objects, Components, Visual Force Pages to suit to the needs of the application.
• Administered, configured, and maintained Salesforce.com application user profiles, roles, assigning permission, generating security tokens, validation Rule, upgrade installation.
• Used SalesForce.com Ajax Toolkit to make asynchronous calls to the SFDC data store for optimizing data retrieval speeds.
• Created an interactive UI to improve customer experience while recording the damage incurred to the property using Adobe Flex.
• Embedded Flex component into VisualForce pages of Salesforce.com.
• Implemented Data integration process using Informatica Power Exchange.
• Presented large data volumes in salesforce.com and obtained interactive graphs using Flex.
• Implemented complex approval processes to ensure proper authorization in the high-stakes environment of capital management.
• Created data migration document for a to & fro migration of data from SFDC environment.
• Possess knowledge of CRM processes like Sales, Marketing, Customer Service and Customer Support, Business processes and recommended solutions to improve their processes using Salesforce.com.
• Used Data Loader for Data Management in force.com platform.
• Managed users, hierarchical roles, profiles, security controls and territory management.
• Migrated Accounts, Leads, Contacts, Opportunities and sales data from external systems into SFDC.
• Worked with various salesforce.com objects like Accounts, Contacts, Leads, Campaigns, Reports, and Dashboards
• Designed, developed, tested and deployed customSalesforceapplications using APEX Classes, Controller Classes, Batch APEX and APEX Triggers for various functional needs in the application.
• Used Sales Cloud in Preparing and getting approval of design, functional and technical specifications from business.
• Created Custom Objects and fields for transactional and contractual information.
• Created workflow rules, defined related tasks, email alerts, and field updates.
• Created page layouts, search layouts to organize fields, custom links, related lists, and other components on record pages.
• Latest salesforce technology and native integration in salesforce withOpen CTI.
• CTI Data Connector for salesforce will automatically pop-up the record in salesforce
• Implemented pick lists, dependent pick lists, lookups, master detail relationships, validation and formula fields to the custom objects.
• Used CTI in Inbound and outbound call information and interaction times are automatically logged in Salesforce CRM.
• Generated Apex Classes using WSDL and wrote business logic layer for integration with external web services to the system for functional needs.
• Implemented Apex Classes & Triggers and linked them to manage the workflows Implemented in the system.
• Created profiles and implemented Object and field level security to hide critical information
• Used force.com developer toolkit including visual force pages, apex classes, apex controllers and apex triggers to develop custom business logic.
• Developed Apex Classes, Apex Triggers, Apex Controllers to develop custom business logic.
• HandledSalesforce CRM administration/configuration, daily support & maintenance, and reporting analytics for Sales and Support teams.
• Incorporated real-time field updates, user profiles, groups into the custom applications through chatter tool.

Environment:Saleforce.com, Security Controls, Reports, Dashboards, Record types, Custom objects and Fields, Workflows, Rules, Data loader.

Confidential, Washington D.C

Salesforce Consultant

RESPONSIBILITIES:

• Involved in the requirements gathering and data model design.
• Generated Objects, Fields and Page layouts.
• Worked on the Security model using Profiles, Roles and Sharing Model (Organizational-wide defaults &Sharing rules) settings.
• Developed Apex Classes, Triggers and Visual force pages.
• Designed and developed Workflow rules / Approval Processes, Validation Rules.
• Taking part in for data migration process for existing system from/into SalesForce.com.
• Involved in Managing and Creating Email Templates.
• Proficient in security and sharing rules at object, field, and record level for different users at different levels of organization.
• Experience in data migration from Legacy Systems using Data Loader, Import Wizard, and Demand Tool.
• Hands on working experience in agile working environment.
• Expertise with Administration and Configuration of Salesforce.com CRM to populate and maintain data.
• Management of their database on the Salesforce.com platform for all organization users, and update data and contacts
• Analyze data and creating reports with strong spreadsheet, SQL database query
• Maintain sandbox development environments
• Customize and extend Sales Cloud applications in liaison with third parties or internal development teams
• Create workflows, approval process for automated alerts, field updates and email generation
• Install and configure packages from AppExchange
• Maintain user roles, security and profiles
• Create and maintain custom objects and fields, handle bulk data migration, maintain page layouts
• Design, build, test and deploy of new fields, page layouts, and automated email responses etc.
• Develop SFDC customized reports and dashboards based on business requirements.
• Setup and maintain of SFDC new users, roles, profiles, queues.
• Execute SFDC configuration changes and ability to maintain and update data integrity (Data.com).
• Involved in Unit Testing and prepared Unit Test case documents.
• Code Migration from Sandbox to Production Using Eclipse IDE & Data Migration through Data Loader.

Environment:Saleforce.com, Security Controls, Reports, Dashboards, Record types, Custom objects and Fields, Workflows, Rules, Data loader.

Confidential

Salesforce Consultant

RESPONSIBILITIES:

• Worked on various standard objects like accounts, contacts, leads, campaigns, opportunities, quotes, activities, dashboards.
• Managed users, Public Groups, Profiles, and Roles within theSalesforce CRM designating access to the applicable user within the user hierarchy.
• Worked on various Salesforce.com standard objects like Campaigns, leads, Accounts, Contacts, Opportunities, Products, Cases, Solutions, Reports and Dashboards.
• Responsible for all the activities related to configuring Data Loader, uploading data in CSV files into Salesforce.com, checking for the correctness of the data.
• Integrated Salesforce with Microsoft Outlook to synchronize contacts, events and tasks.
• Implemented Case Management by creating record-types specific to the user groups, assignments rules, escalation rules, case templates, workflow rules and actions, etc.
• Created page layouts, search layouts to organize fields, custom links, related lists and other components on a record detail and edit pages.
• Worked on Apex classes, controllers, controller extensions.
• Interact with Business Analysts and Developers to design better test plan and strategies based on the requirements of the business.
• Customized page layouts for Accounts, Contacts, Campaigns, Leads, Opportunity depending upon user roles and groups.
• Designed various HTML Email templates for Auto-Response to customers.
• Deployment of code from sandbox to production using Force.com IDE tool.
• Responsible for the creation of custom Apps, and Reports using theSalesforce CRM cloud computing model.
• Generated different reports like standard, summary and matrix for quarterly and half yearly sales.
• Customized the dashboards to monitor lead activities based on sales geography.
• Developed classes and triggers using Force.com IDE.
• Successfully deployed the code to production environment after testing the code in sandbox.
• Developed different Visualforce pages to suit to the needs of the application using different components.
• Mapped data sources and loaded data into Call Center application using Apex Data Loader.
• Created Formula Fields, Validation Rules, Workflow and approvals for the flexibility and functionality of force platform application.
• Involved in designing the application in various design patterns
• Designing the application page flow using structs actions and forms
• Developed User Interfaces (UI) of the application using HTML, CSS and JavaScript
• Developed the application using Hibernate, HTML and JavaScript
• Designed the Hibernate mapping for the application entries
• Extensively used XSL to style XML data
• Responsible in writing the interface to the sourcing and inventory application. The data exchange was done using XML
• Wrote stored procedures and functions on Oracle
• Used AJAX for the development of the application

Environment:J2EE 1.5, XML, HTML, JSP, CSS, Eclipse 3.3, SQL, Spring 2.5, Java Script Maven, Oracle 10g, SVN, WebLogic 10.3,Jquery