PROFESSIONAL SUMMARY:

• Around 7 years of experience in IT wif around 4+ years of strong experience in Salesforce.com and around 2 years of experience as a Java Developer.
• Good working experience in various capacities such as Salesforce developer, Salesforce Administrator, Force.com developer and business analyst and involved in various phases of entire project from requirement gathering, architecture development, implementation, training teh end users.
• Rich experience in Administration and Development of Salesforce.com CRM using Force.com, Visual force, and APEX.
• Expertise in designing of Custom Objects, Custom Fields, Pick List, Role based page layouts, Workflow Alerts & Actions, Validation Rules, Approval Processes, Custom Tabs, Custom reports, Report folders, Report extractions to various formats, Design of Visual Force Pages, Record Types, Dashboards, and Email generation according to application requirements.
• Experience in developing Visual force pages and Custom Objects using Apex Programming on Force.com Platform.
• Expertise in developing Apex classes, Controller and Triggers on Force.com platform to customize application according to teh functional needs.
• Expertise in Data Migration from Traditional Applications to Salesforce using Import Wizard and DataLoader Utility.
• Extensive experience in customizing teh User Interface of Salesforce CRM using Apex Programming, Custom Controllers, Visualforce, CSS and JavaScript.
• Experience in customizing Data model of Salesforce.com CRM using Workflows, Triggers, Validation Rules, and Approval Processes.
• Proficient in using tools like Force.com IDE on Mac and PC environment.
• Extensive experience in customization, configuration, Eclipse IDE, Apex, Visualforce pages.
• Experienced in defining custom formulas and creating validation rules to suit teh needs of teh data model and ensure data quality.
• Hands - on experience wif development tools like Force.com IDE, Force.com Explorer.
• Key player in migrations and deployment of code from one environment to other using Force.com IDE deployment wizard.
• Experience wif Continuous integration tools like Jenkins, GIT.
• Experience in creating and customizing websites using CMS Word Press and Drupal and integrating them wif Salesforce CRM for generating web-to-leads and web-to-cases.
• Experience in Requirements gathering experience Conducting User Interviews, and preparing functional documents like Use Cases, Software Requirements Specifications (SRS).
• Experienced in Business Analysis working closely wif Business & Support Units and has experience in using Object Oriented software development (OOD) methodologies like Agile, Rapid Application Development & Test Driven Development.
• Strong communication, organizational and interpersonal competencies along wif detail oriented and problem solving skills in teh technology arena.
• Experience in visual TEMPeffects, cascading style sheets, and event handling.

TECHNICAL SKILLS:

Salesforce Technologies: Salesforce.com platform, Apex Language, Visualforce (Pages, Component & Controllers), Workflows & Approvals, Reports, Dashboards and Custom Objects.

Salesforce ToolsIntegration Tools: Force.com Explorer, Force.com Data Loader, Force.com Excel Connector, Force.com Platform (Sandbox, and Production)

Java/J2ee Technologies: Java 1.5, J2EE, Servlets, JSP, JDBC

Internet Technologies: AJAX, JSP Custom Tags (JSTL), JSF, HTML, CSS, DHTML.

XML: XSL, XSD, XSLT, XPATH, XSD, SAX, DOM, JAXP.

Scripting Languages: Java Script 1.2, Perl and Shell Scripting.

IDE: IBM RAD, Eclipse 3.5, Web Sphere Integration Developer. Force.com IDE.

Operating Systems: MS-Windows XP/ME/98/95/ 2000/NT 4.0, Red Hat Linux and Unix.

PROFESSIONAL EXPERIENCE

Confidential, Boston

Sr. Salesforce Developer

Responsibilities:

• Involved in Sales force Application Setup activities and customized teh apps to match teh functional needs of teh organization.
• Used agile methodology of development for all teh project requirements given by teh BA Team. Also has regular scrum meeting between BA and Developer team to discuss issues and goals fulfilled.
• Worked wif Visual force Pages, Custom Controllers, Extension Controllers, Apex Coding, Apex Classes and Apex Triggers.
• Created custom VF email templates for enabling teh localization using Translation Workbench.
• Worked wif various Sales force objects like Accounts, Contacts, Leads, Campaigns, Reports, and Opportunities.
• Developed various Custom Objects, Tabs, Entity-Relationship data model, validation rules, Components and Visual force Pages.
• Created page layouts, search layouts to organize fields, custom links, related lists and other components on record detail pages and edit pages.
• Created workflow rules and defined related tasks, time-triggered tasks, email alerts, field updates to implement business logic.
• Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in teh application.
• Used SOQL & SOSL wif in Governor Limits for data manipulation needs of teh application using Force.com Explorer.
• Created users, roles, public groups and implemented role hierarchies, sharing rules and record level permissions to provide shared access among different users.
• Created profiles and implemented Object and field level security to hide critical information on teh profile users.
• Created test scenarios on Sandbox environment and used Force.com Component Deployment Wizard for migrating data between Force.com IDE and Sandbox environment.
• Created various Reports (summary reports, matrix reports, pie charts, dashboards) and Report Folders to assist managers to better utilize Sales force as a sales tool and configured various Reports for different user profiles based on teh organization's need.
• Used web technologies like HTML, XML, CSS and JavaScript.
• Used Force.com IDE to create, modify, test, and to deploy Force.com Application.
• Provided post-implementation support to assist end users in creating reports, dashboards and certain Administration tasks including creating and maintaining user profiles and privileges.

Environment: Salesforce.com Platform, Apex Language, Data Loader, HTML, Java Script, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Sandbox data loading, Eclipse IDE Plug-in, Windows XP.

Confidential, DC

Salesforce Developer

Responsibilities:

• Interacted wif various business user groups for gathering teh requirements for Salesforce.com CRM implementation.
• TEMPEffectively used teh out-of box Salesforce functionality to manage Campaigns, Opportunities, Cases and Events
• During every new platform release from Salesforce.com, discussing teh new release features wif teammates and BA team to TEMPeffectively improve teh features on current environment.
• Used agile methodology of development for all teh project requirements given by teh BA Team. Also has regular scrum meeting between BA and Developer team to discuss issues and goals fulfilled.
• Developed custom Force.com components on Opportunity object for creating Pipeline Reports and Trend Reports
• Developed Apex classes, Controller classes and Apex Triggers on Force.com platform to customize application according to teh functional needs.
• Developing and maintaining complex Extract-Transform-Load (ETL) processes from multiple systems.
• Created custom VF email templates for enabling teh localization using Translation Workbench.
• Created custom VF pages to leverage teh functionality of displaying teh information from different objects and also update them on teh same page.
• Extensive experience in customizing teh User Interface of Salesforce CRM using Apex Programming, Custom Controllers, Visual force, CSS and JavaScript and JQuery.
• Experience wif For Force.com Continuous integration tools like Jenkins, GIT.
• Created complex workflow rules criteria’s for field updates and email alerts.
• Created validation rules for performing data validations depending on teh user’s profile and their record type
• Worked on Conga Composer - a report building tool to generate customized and personalized reports according to teh Confidential standards in MS Word, MS Excel, MS PPT and PDF formats
• Worked on teh AppExchange application “Process Composer” - to build and automate simple or complex repetitive process.
• Created historical opportunity reports using scheduled Analytic Snapshot between Opportunities and custom objects.
• Worked on reports using custom and standard report types. Also created Dashboards using teh existing reports.Involved in Salesforce.com Application Setup activities and customized teh apps to match teh functional needs of teh organization.
• Worked wif various Salesforce.com objects like Accounts, Contacts, Leads, Campaigns, Reports, and Dashboards.
• Developed Custom Objects, Custom Reports Tabs and Components and configured teh Analytic Snapshots to N dump teh data on regular basis for teh sales performance and lead generation statistics.
• Maintained user roles, security, profiles, and workflow rules wherever necessary.
• Developed Apex Classes, Controller Classes and ApexTriggers for various functional needs in teh application.
• Interacted wif teh Salesforce.com premium tech support team on a regular basis.

Environment: Salesforce.com Platform, Apex Language, Data Loader, HTML, Java Script, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Sandbox data loading, Eclipse IDE Plug-in, Windows XP.

Confidential, San Jose, CA

Salesforce.com Developer/Administrator

Responsibilities:

• Worked wif teh user group for requirement gathering throughout teh planning and implementation.
• Implemented teh requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
• Worked wif various salesforce.com objects like Accounts, contacts, Solutions and Custom Objects.
• Developed various Custom Tabs, Tags and Components.
• Implemented Sales force For Outlook functionality and installed outlook integration wif different user systems.
• Worked wif Validation Rules, Workflows, Approval Process and Reports & Dashboards.
• Worked wif Data Loader and App Exchange Applications.
• Worked wif different Deployment Plans for each release and Sandbox Refreshing.
• Worked wif different Record types to setup for different Page layouts based on profiles.
• Involved in setting up Profiles and assigning teh Profiles to teh Users.
• Involved in setting up teh Role Hierarchy and assigning teh Users as per teh role.
• Created different profiles and setup teh permissions based on teh roles in teh organization.
• Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in teh application.
• Worked on Continuous Integration tools like Jerkin and JIT.
• Extensive experience in customizing teh User Interface of Sales force CRM using Apex Programming, Custom Controllers and Visual force, CSS and JavaScript and Jquery.
• Wrote SOQL and SOSL statements wifin custom controllers, extensions and triggers.
• Developed various Components and Visual Force Pages.

Environment: Saleforce.com platform, Data Loader, HTML, Java Script, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Apex language, Visual Force (Pages, Component & Controllers), Sandbox data loading, Eclipse IDE Plug-in, Windows XP.

Confidential, Youngstown, OH

Salesforce developer

Responsibilities:

• Involved in identifying, planning and implementing newSalesforce.com features and functions (new screens, workflow, force.com objects, reports, apex code) to meet business requirements.
• Used teh force.com IDE (Eclipse) for development and code promotion.
• Developed batch interfaces and processes to integrate Salesforce.com wif external systems.
• Developed various Custom Objects, Tabs, Entity-Relationship data model, validation rules, Components and Visualforce Pages.
• Created page layouts, search layouts to organize fields, custom links, related lists and other components on record detail pages and edit pages.
• Created workflow rules and defined related tasks, time triggered tasks, email alerts, field updates to implement business logic.
• Created templates, approval processes, approval page layouts and defined approval actions on them to automate teh processes.
• Involved in developingtests for custom apex code.
• Extracted teh data from Salesforce.com application into teh external databases (Oracle 10g) for generating large data reports using teh Informatica On demand.
• Involved in teh Data Transformation and Data Cleansing activities while transferring teh data to teh external system using Informatica On demand.
• Involved in establishing and maintaining teh change control processes for multiple sandbox environments.
• Developed and performed training for teh sales staff on teh use of teh system.

Environment: Saleforce.com platform, Apex Language, Visualforce (Pages, Component & Controllers), Pages, Data Loader, HTML, Java Script, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Sandbox data loading, Eclipse IDE Plug-in, Informatica On demand.

Confidential

Salesforce Developer

Responsibilities:

• Interacted wif various business team members to gather and documented teh requirements. Implemented teh requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
• Worked wif variousSalesforce.com objects like Accounts, Contacts, Leads, Opportunities, Reports, and created custom objects based on Business need.
• Developed various Custom Objects, Tabs, Components and Visualforce Pages and Controllers.
• Developed and configured various Custom Reports and Report Folders for different user profiles based on teh need in theorganization.
• Developed and deployed workflows and approval processes for opportunities and products/ assets management.
• Provided administrative level support for users of theSalesforceapplication.
• Responsible for mass delete/transfer records using Data Management.
• Created custom links, formulas, Layouts, workflow and approval processes. Set both object-level and record level security.
• Monitored and resolved teh Service Requests, specifically, visibility issues involving Custom Profiles, Public Groups, and Sharing Rules.
• Defined Custom Profiles, User Permissions and created Custom Sharing Rules for Record owners wif"Read-only"Permissions granting client-requested Create/Read/Update/Delete capabilities.
• Created and customized detailed reports wif filters, conditional highlighting, custom subtotals and charts.
• Provided support ongoing Salesforce.com maintenance and administration services including periodic data cleansing, custom objects, workflow, campaign management, Triggers.
• Performed teh role of support engineer for teh internal users and halped them in getting used to teh application, generated reports and saved them for further access to teh users.

Environment: Salesforce.com Enterprise Edition, Profiles, Role hierarchy, Workflow & Approval processes, Data Loader, Reports, Custom Objects, Custom Tabs, Data Management, Lead processes, Record types.

Confidential

Java Developer

Responsibilities:

• Involved in development, analysis and design of assigned work using Servlets, JSP, Html, Java Script, and Java Beans.
• Developed JAVA classes as per designed docs.
• Developed Core Java classes and methods for handling data from database.
• Used connection pooling for better performance.
• Developed Ant builds script and ant task classes to clean, compile, copy, run, deploy, jar, war and ear files, and develop web service.
• Used JDBC Statements to call teh stored procedures and Prepared Statements to perform dynamic SQL operations. DAO classes are accessed in EJBs to connect to Database.
• Involved in writing JavaScript for validation of page data in teh JSP pages.
• Involved in writing procedures and Packages for Report Generation using Oracle as Database.
• Responsible for Testing - unit testing & integration testing using Junit.

Environment: Java, JSP, Struts, EJB, JBoss, XML, JavaScript, CSS, Oracle, Junit, Eclipse.