PROFESSIONAL SUMMARY:

• Certified PEGA System Architect (CSA) with having 8 years of experience in IT Industry with 3+ years of experience in design and development of large scale Business Process Management (BPM) and Business Rules Engines (BRE) applications using PEGA Systems PEGA Rules Process Commander (PRPC).
• Experience in design and development of large scale Business Process Management (BPM) and Business Rules Engine (BRE) applications using Pega Rules Process Commander (PRPC).
• Defined Class Structures (Work, Data), Work Cover and Work Object.
• Expertise in developing User Interfaces (Sections, Harness and Flow actions), screen layouts using Harness and Section.
• Expertise in creating the page lists, page groups, properties and data transforms.
• Designed PRPC flows, Assignments, Utilities, Decision, Split for each, Spin - off, Split-Join shapes.
• Implemented notification tasks using correspondence rules and decision Rules.
• Expertise in Decision, Process, Technical, SysAdmin Categories of rules.
• Expertise in creating the SLA events on the assignments.
• Expertise in creating Validations and Corresponding Rules.
• Worked on Circumstancing by creating the circumstance definitions.
• Work Exposure on Integration (SOAP, SQL) with PRPC.
• Worked on Agent Management.
• Extensive debugging Skills in PRPC using with TRACER, Clipboard, PAL, SMA and Rules Inspector.
• Created Product, Patch and Deployed into QA, UAT and PROD envy’s
• Involved in interaction with the end users along with Business Analysts and the team members for better understanding of the business requirements.
• Good knowledge in designing the application that follows all the Pega guardrails, DCO and Agents.
• Thoroughly worked on reporting wizard, list views, summary views, decision trees, decision tables, constraints, map value, activities, edit input, Obj-validations, HTML Rules, Correspondence rules, Data tables, sys management applications, database wizard, portals, sections, harness, flows, actions, bulk processing, customizing PRPC Rules, Connector Rules and Services
• Expertise to fix issues found during Unit testing and the defects found in the QA and UAT testing phases.
• Excellent written, presentation and verbal communication skills.

TECHNICAL SKILLS:

BPM Software: Pega RULES Process Commander (7.x, 6.x, 5.x)

Languages: Java,SQL, PL/SQL, C, C, COBOL, JCL

Operating Systems: Windows/98/NT 4.0/2000/2003/ XP, UNIX

Web Services: SOAP, MQ, WSDL, XSD, XML

Web Technologies: HTML, AJAX, Java Script, CSS

Design Technologies: Microsoft Visio 2003/2005

Databases: Oracle, Db2,MySQL

Application Servers: Web Sphere, Apache Tomcat

Developer Tools: Eclipse

PROFESSIONAL EXPERIENCE:

Confidential, Jacksonville

PEGA System Architect

Roles and Responsibilities:

• Designed and implemented the User Interfaces using Sections, Harness and Flow Actions.
• Created various process flows.
• Developed various Activities.
• Created Properties, Data transforms and Validations.
• Utilized the Decision rules like decision tables, decision trees and map values to implement the business rules.
• Implemented Declarative expressions, declare Constraints.
• Worked on Circumstancing by creating the circumstance definitions.
• Involved in creating the SLA events on the assignments.
• Involved in creating Corresponding Rules.
• Implementation and integration of multiple external systems with soap connectors and Services.
• Created list views and summary views for reporting purpose which were reused both at the UI front and at the reporting gadgets with pie charts and trend reporting.
• Created Operators, Workgroups, Workbaskets, Data tables.
• Involved in Creation of validation rules to implement business logic validation.
• Rules tested and debugged using tracer and rules inspector.
• Ran various performance tools such as PAL and DB Trace.
• Expertise to fix issues found during Unit testing and the defects found in the QA and UAT testing phases and prepared the Unit Test Results document.
• Experience in working with customers to determine their needs, gather and analyse and document requirements, communicate with customers throughout the development cycle, manage customer expectations and resolve issues.

Environment: Pega Rules Process commander V6.3 SP1, DB2, SQL, Apache Tomcat.

Confidential, Charlotte, NC

PEGA System Architect

Responsibilities:

• Interacted with Users, Developers, Project Manager to understand the business process, identify enhancements and gather Business Requirements.
• Worked on pega smart dispute framework 6.2 sp1.
• Responsible for making design documentation of the project.
• Responsible for creation of rule set designing, class structure and rule-resolution designing.
• Involved in PRPC flow diagrams using Visio, interpretation of complex flow shapes for business scenarios.
• Involved in Design of class Structure, Properties, Activities and Service rules.
• Prepared the User Interfaces (section, harness and flow action), portal representation.
• Implemented Declarative rules and decision rules.
• Worked on Circumstancing by creating the circumstance definitions.
• Involved in creating the SLA events on the assignments.
• Involved in creating Corresponding Rules.
• Implementation and integration of multiple external systems with soap connectors.
• Testing and debugging using tracer and rules inspector.
• Designing the SQL connector to get data from the external database.
• Involved in Creation of validation (property-validation, obj-validation) rules to implement business logic validation.
• Used RDB-List, RDB-Open, RDB-Save depending on the business rules in the project.

Environment: PEGA PRPC v 6.2, Visio 2003, Oracle 9i, Windows XP, Apache Tomcat.

Confidential, OH

PEGA developer

Responsibilities:

• Participated in the discussions with the Business Users and Client in gathering the requirements.
• Design and development of Data Model, Class structure, Organizations structure, Access Group, Process flow, Activities, Decision Rules, UI properties, Rulesets and versions.
• Prepared the User Interfaces (section, harness and flow action).
• Created properties and data transforms.
• Implemented Declarative expressions, declare Constraints.
• Worked on Circumstancing by creating the circumstance definitions.
• Involved in creating the SLA events on the assignments.
• Involved in creating Corresponding Rules.
• Created Operators, Workgroups, Workbaskets, Data tables, Database Name Objects and Database Table Objects.
• Used Tracer, Clipboard, Performance Tool, System Management application, and the log files for debugging and monitoring application.
• Extensively used SOAP UI 3.0 tool to fetch response and to check working of services.
• Worked with Metadata Accelerator for consuming External Services, XSD and WSDL deployment.
• Created and implemented Service and Connect rules.
• Worked with XML Parse and Stream Rules.
• Created reports using List View and Summary View rules.
• Involved in Bug fixes and Unit testing.
• Involved in configuring, deploying the application and worked with Trouble Shootings.

Environment: Pega Rules Process Commander 6.2/6.1, MS Visio, HTML, XML, SOAP UI 3.0.

Confidential, Indianapolis, IN

PEGA developer

Responsibilities:

• Interacted with Users, Developers, Project Manager to understand the business process, identify enhancements and gather Business Requirements.
• Supported documentation of design and creation of rule sets and class structures.
• Involved in PRPC flow diagrams using Visio, interpretation of complex flow shapes for business scenarios.
• Involved in design and development of the application using Smart Build.
• Involved in Design of class Structure, Properties, Activities and Service rules
• Prepared the User Interfaces (section, harness and flow action), portal representation.
• Implementation and integration of multiple external systems with soap connectors.
• Tested and debugged using tracer and rules inspector.
• Designed the SQL connector to get data from the external database.
• Involved in Creation of validation rules to implement business logic validation.
• Involved in Bug fixes and Unit testing.
• Used various methods in activities depending on the business rules in the project.End to end Integration testing of the application.

Environment: Pega PRPC v 5.5, Visio 2003, Oracle 9i, Windows XP, Apache Tomcat.

Confidential

PEGA Developer

Roles and Responsibilities:

• Created technical design documents and requirements documents on the basis of use cases.
• Interacting with clients to understand the business requirements.
• Involved in gathering business requirements, analysis and construction of the project.
• Involved in Design of Class Structure, Properties, Activities and Service rules.
• Involved in Design of SQL connector to get data from external database.
• Developed Flows and activities.
• Actively involved in the User Interface solutions and modified the Harness, Sections for the clients.
• Creation of Declarative expressions for a value change on the properties.
• Creation of Validation rules using Rule-Edit-Input and Rule-Obj-Validate to implement business logic validation.
• Implementation of Decision tables, Decision Maps and Declarative expressions.
• Creation of Activities for implementing core business logic.

Environment: Pega PRPC 5.5, MQ Series, Web Services, MS-Visio, XML, SOAP

Confidential

Java Developer

Roles and Responsibilities:

• Part of team that identified activities for the new and existing customers.
• Activity like activation, change rate plan, refills, add / remove features and renewal.
• Part of the team analyzed the requirements and came up with promotion framework.
• Defined eligibility rules for each activity.
• Defined award trigger rules for each activity.
• Defined awards such as discounts, free features, extra data and extra days before renewal.
• Segregated the award options applicable for each activity and type of rate plans.
• Created web UI.
• Integrated with billing system services using Apache Axis 2.
• Log4j for extensible logging, debugging and error tracing.
• Implemented create / update / retrieve web UI for the tool.

Environment: HTML, CSS, JavaScript, Spring MVC, Web services, agile methodology, Eclipse, Maven, Oracle 10g, SVN and Log4j.

Confidential

Java Developer

Roles and Responsibilities:

• Identified the Business Requirements of the project.
• Involved in preparing the Detailed Design document for the project.
• Developed UI using JSP, Java Script and CSS.
• Developed the application using Struts framework.
• Created struts-config files, and validation files for the application using Struts framework.
• Implemented Action Classes and Action Forms using Struts framework.
• Used JDBC to connect to the database.
• Involved in Unit testing, System Testing and writing test cases.
• Used log4j with JDBC Appender to log the messages in the database.
• Design Database tables.
• Wrote SQL queries and stored procedures.

Environment: JSP Struts 1.1, JDBC, J2EE, HTML, JavaScript, MySql