EXECUTIVE SUMMARY:

• Over 7+ Years of IT experience that includes 5+ years of experience in Force.com Platform and 2+ years of experience with Java technologies. Involved in various stages of Software Development Life Cycle (SDLC) including analysis, Chatter objects, requirement gathering, design, developer, enhancements, testing, deployment and maintenance of standalone object oriented enterprise applications.
• Certified Salesforce Platform Developer I.
• Experience in working with Debug Apex Scripts using Debug Logs and System Log Console to catch Exceptions and execute Governor Limits.
• Integrated SFDC withMarketoTool to make Marketing process easy to access Leads and opportunities.
• Experience in SFDC Integration using Web Service and Apex Programming, Sales force.
• Strong knowledge about Sales cloud, Service cloud,Marketoconfiguration and customization and good understanding with Client/Server architecture, Object - Oriented design techniques and web application design.
• Good experience in lead, case management, Web-to-lead, Web-to case, Email-to-case.
• Good understanding of Salesforce.com Governor Limits with an ability to optimize code to respect those limits.
• Work experience on Eclipse IDE with Force.com Plug-in for writing business logic in Apex programming language.
• Experience onVEEVACRM implementations.
• Performed administration activities for SFDC/Veevaincluding System Configuration, Analytics Reporting, Data Migration, User Acceptance Testing, End User Training Development & Delivery and System Testing.
• Highly proficient with Sales Cloud, Service Cloud, Service Max web service, Force.com, Community Portal, Chatter, Knowledge One and App-exchange on Sales force.
• Extensive experience with J2EE Design Patterns like Singleton, MVC, and Factory in the development of web based & distributed enterprise applications.
• Designed various web/landing pages to provide registration for various downloads and event attendance throughMarketo.
• Proficient in Data Migration from Traditional Applications to SalesForce by Import Wizard and Data Loader Utility
• Extensive experience in Object oriented analysis and design (OOAD) following Agile, UML 2.0, Java SE, J2EE/Java EE, Design Patterns, Web architecture, middle tier component development and MVC frameworks.
• Experience in working with Salesforce.com sandbox, Integration and production environments.
• Experienced in Creating Roles, Profiles, Email Services, Page Layouts, Workflow Alerts and Actions, and Approval Workflow.
• Excelled in working with various salesforce.com standard objects like Accounts, Contacts, Opportunities, Products, Cases and Leads.
• Competent in SFDC Administrative tasks like creating Profiles, Roles, Users, Email Services, Approvals, Workflows, Dashboards, Tasks and Events.
• Experience in web technologies like HTML, XML, and JavaScript, ExtJS and also experienced on working with data structures to manage large amount of data efficiently.
• Proficiency in Object Oriented Languages like C++, Java, J2EE, JSP, Servlets and other Java technologies.
• Excellent Client management skills, presentation skills, operational metrics, time management, analytical, great communication and interpersonal skills.

TECHNICAL SKILLS:

Salesforce Technologies: SFDC Certified Force.com Developer, Salesforce CRM, Salesforce SFA, Apex Language, Apex Classes/Controllers, Apex Triggers, SOQL, SOSL

Salesforce Tools: Eclipse, Force.com Eclipse IDE Plug-in, Force.com Explorer, Apex Data Loader, Workbench, Marketo.

Programming Languages: Java, JavaScript, JQuery, HTML, XML, DHTML, C, C#.

Databases: MS SQL Server 2005, PL/SQL, RDBMS, Oracle 8i/9i/10g, MS Access, and MySQL

Operating Systems: Windows NT / XP Pro / Vista, Windows Server 2003 / 2008, Linux.

PROFESSIONAL EXPERIENCE

Confidential, Westborough, MA

Sr. Sales force Developer

Responsibilities:

• Working on a Large-scale & complex Salesforce development projects along with integrating date from other systems/Repositories.
• Salesforce Configurations across all the Standard objects like Accounts, Contacts, and Cases etc.
• Worked on configuring standard Salesforce Chatter and also customizing it by including custom logics on chatter objects using triggers and Classes and VF Pages.
• Good understanding of standard Chatter objects and their limitations.
• Managing the end-to-end technical delivery for multiple Sales force,Veeva, and Siebel and custom applications
• Designed, Implemented and deployed the Service Cloud with various custom built Page layouts, Custom tabs, Custom Apps to suit to the needs of the application also created various Profiles to enable the Service Cloud specific to them.
• Provided daily user support in managing users, creating and maintaining custom objects and fields, handling bulk data migration, maintenance of page layouts, and installation and support of App Exchange applications like Exact Target andMarketo.
• Installed and applied App Exchange applications likeMarketoto enhance business requirements.
• Designed and developed various Visualforce Pages, Apex Classes, Controller Classes, Extensions and Apex Triggers for functional needs in the various applications.
• Created Various Validation Rules & Workflows specific to limited user groups by filtering out through their Profiles while working on Service Cloud.
• Designed very complex Visual force pages using JavaScript, CSS, HTML, JQuery and Controllers.
• Created various Record Types, Support Processes, Assignment Rules, Public Groups, Queues, Custom Settings, Sites, and Time-Based Workflows etc.
• Used complex SOQL Queries in the Codes and also in the tools like Data Loader to Extract, Insert or Update vast data (millions of records) from/into custom objects & Standard objects.
• Developed Documentation of all the Projects those I worked on and maintained them in SharePoint.

Environment: Agile, Salesforce Unlimited Edition, Service Cloud, Veeva, Sales Cloud, Apex, VisualForce (Pages, Component & Controllers), JQuery, JSON, XML, HTML, CSS, Workflow & Approvals, Marketo, Reports, Custom Objects, WSDL, Custom Tabs, Eclipse/Force.com IDE.

Confidential, Pittsburgh, PA

Sr. Sales force Developer

Responsibilities:

• Created both Managed and Unmanaged Packages with deprecated annotations to be available for partner Sales force users and other external users.
• Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com Objects. Used it to read, extract, and load data from comma separated values (CSV) files.
• Implemented case management automation (on Case Object) to track and solve customer's issue and also Implemented Web-to-Case entry and manual case entry for entering customer's cases.
• Created Visual force pages that rendered as PDF's, build dashboard components and define email templates.
• Created and customized value propositions and a summary of the key items to in order to maximize deployment value usingMarketo.
• Maintained an E-mail to Case system with auto-notifications sent to users when a case is created for their respective departments.
• Developed Visualforce Pages, with standard and custom controllers.
• Developed Apex Classes & Triggers to implement the business logic as per the requirements.
• Implemented Wrapper classes for better visual force pages management and smoothfunctioning.
• Created sharing rules for providing cross functional teams of the organization access to records.
• Implemented relationship fields for proper data loading and maintaining the quality of the data.
• Handled SOAP/Restful Web services consumption for fetching content from the Internal Web server.
• Used SOQL & SOSL with in Governor Limits for data manipulation needs of the application using Force.com Explorer.
• Migrated complex Excel validation rules in regular expression into Salesforce validation rules.
• Followed Agile methodology for the execution of day to day work related activities.

Environment: Force.com IDE, Apex Classes, Apex Triggers, VisualForce pages, Marketo, Validation Rules, Formula Fields, Data Loader, Reports and Dashboards, Workflow & Approvals, Web Services.

Confidential, Atlanta, GA

Sales force Developer

Responsibilities:

• Created custom objects, VisualForcepages, triggers, validation rules by using Apex as per Customer requirement.
• Developed various Tabs, Components and VisualForcePages and Controllers.
• Worked on various salesforce.com standard objects like Accounts, Contacts, Leads, Opportunities, Reports and Dashboards.
• Worked on customer portal and complaint and case management.
• Developed and configured various Custom Reports and Report Folders for different user profiles based on the need in the organization.
• Manage customers with profiles, permission sets, roles, and sharing rules in customer portal.
• Configured the settings and communication templates, and granted high volume portal users to objects in customer portal.
• Involved in setting up custom interaction logs for service cloud console.
• Created a custom wizard for users to create a Case related to Account and contact.
• Created custom controllers implementing complex code forSalesForce, VF pages.
• Created and used Email templates in HTML and Visualforce.
• Wrote SOQL and SOSL statements within custom controllers, extensions and triggers.
• Responsible for all the activities related to configuring Data Loader, uploading data in CSV files into Salesforce.com, checking for the correctness of the data.
• Deployment of code from sandbox to production usingForce.com IDE tool

Environment: Force.com IDE, Custom objects, Triggers, Batch Jobs, Validation Rules, Formula Fields, Data Loader, Reports and Dashboards, SQL Server 2008, Workflow & Approvals, Apex Classes, and Visualforce Pages.

Confidential, Nashville, TN

Sales Force Developer

Responsibilities:

• Responsible for documenting the user requirements and system design specifications.
• Responsible for analyzing business processes, user new requirements.
• Analyzed current business process and investing the old system.
• Used HTML, CSS and JSP for developing web pages and JavaScript for client side validation.
• Designed and developed back end code using Servlets and JavaBeans.
• Designed and implemented the database interaction using JDBC, and stored procedures using PL/SQL.
• Involved in process of gathering, modeling and transforming data into useful Information
• Created tables, Queries, indexes, stored procedures, triggers and constraints.
• Developed Logical data model, Physical data model and Entity Relationship Diagrams.
• Fixing defects on the JSP pages and working on enhancements.

Environment: Java, J2EE, Spring MVC, Web Services SOAP, Restful, XML, XML parsers, Ajax, JSON, JSP, CSS3, HTML5, Hibernate, JDBC, UML, SVN, TOAD, Eclipse.

Confidential

Sales Force Developer

Responsibilities:

• Used Clear Case for maintaining the project documentation and code.
• Integrated the Web Services for extracting the data from external systems to display in the pages ofsalesforce.com.
• Worked as an Admin to identifying, planning and implementing newsalesforce.com features and functions (new screens, workflow, force.com objects, and reports, apex code) to meet business requirements.
• Worked as a Sales Force Chatter APP with the organization and regularly participated in the meetings and chatter community
• Implemented Apex Classes & Triggers and linked them to manage the workflows Implemented in the system.
• Used force.comdevelopertoolkit including visual force pages, apex classes, apex controllers and apex triggers to develop custom business logic.
• Worked with variousSalesforce.com objects like Accounts, Contacts, Leads, Opportunities, Reports, and created custom objects based on Business need.
• Created Custom Objects and fields for transactional and contractual information.
• Generated Apex Classes using WSDL and wrote business logic layer for integration with external web services to the system for functional needs.

Environment: Saleforce.com platform, Apex Language, Visual Force (Pages, Component & Controllers), Pages, Data Loader, HTML, Java Script, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse.

Confidential

Java Developer

Responsibilities:

• Used Struts validation framework extensively. Developed JSP's using Struts tag libraries.
• Struts framework, which internally uses the J2EE design patterns, is used for Logging and tracing were used.
• Responsible for design and architecture of the project by using MVC framework.
• Used JSP for presentation layer and sessions as controller, entity beans as the model to represent the persistent data and interacted with Oracle database as per MVC Architecture.
• Design Implementation of GUI using HTML, JSP, AJAX and CSS.
• Designed and developed the JSP for the different modules.
• Developed EJB and Action Servlets for implementing controller and model layer.
• Developed the XML Schema for the data maintenance and structures.
• Used the XML Parsers like SAX parser to parse the data.
• Worked with various Style Sheets like Cascading Style Sheets (CSS) and XSL.

Environment: Java Server Pages (JSP), Struts 2.0, AJAX, JavaScript, CSS, Java 1.4, Struts 2.0, Hibernate 3.2/ 3.3, Web Services, EJB, Servlets, Oracle 10g, IBM Web Sphere 6.0, Eclipse 3.1, CVS, Win CVS, ANT Build Scripts.