Profile Summary

• 8.5 years of comprehensive IT experience in requirements gathering and business processes management with a strong knowledge of System Development Life Cycle (SDLC)
• Conduct several sessions with stakeholders (Project Managers, Resource Planners, Business Analysts, Development team) to collect requirements, business rules, business processes, approval workflows, field-level details, etc., and produce Business Requirement Document, Functional Requirement Document, Workflow diagrams, etc.
• Expertise includes client interaction, Elicitation, coordination of the project deliverables, a gathering of requirements, coordination with technical resources, conducting brainstorming sessions, and providing technical solutions in order to meet business needs.
• Understanding and mapping business processes to identify system limitations and develop opportunities to automate processes and functions.
• Productive contributor to team projects and self-managed tasks with the ability to successfully deliver multiple concurrent projects under the tightest deadlines.
• Proficient with test plans and test cases, generating test scripts for multiple projects, and proficient in User Acceptance Testing (UAT)
• Developed training materials and trained users on newly developed and existing applications.
• Worked on entire software development life cycle starting with Requirements Analysis through Post Implementation support.
• Expertise in development and Analysis using TRIRIGA IWMS (An IBM Real Estate Management Product), Clarity, and Integration Bridge.
• Database experience with SQL servers and Oracle.
• Basic knowledge of MQ, Shell scripting, Unix.
• Superior analytical, time management, and problem-solving skills which has been always appreciated by my clients and peers.
• Quick learner - acquired sufficient command of TRIRIGA IWMS/Clarity software application within a very short span of time
• Managed a small team.
• Was a Process lead for the WMS project
• Currently responsible for providing a business solution for the Gap Clarity project.

• Great analytical skills helped me provide excellent quality solutions and end Products.
• Experience in coordinating with cross-functional teams (Project Managers, Resource Planners, Business Analysts, Development team, etc) to ensure successful delivery of products.
• Demonstrate a strong sense of commitment and dedication with a focus on teamwork.
• Excellent communication & interpersonal skills working within multi-diverse teams.
• Able to run stakeholder meetings to discuss requirements and problems n more detail and clear up any queries
• Good in listening and absorbing information which helps me in analyzing thoroughly the information gathered to specify requirements
• Able to prioritize activities by understanding which are more critical than others and concentrate on them.
• Good documentation and writing skills to ensure that your documents are written in a clear.

• Winner of “MVP (Most Valuable Player)” awards in 2011 at Confidential. This is awarded to one amongst 200 to 300 people
• Winner of “On The Sport” award in 2009 at Confidential.
• Winner of Client Superstar Award in 2013.

CA Role: Iteration Manager/Developer/BA:

Responsibilities:

• Technologies Used: Power BI, Jaspersoft, Actuate BIRT
• Understand new requirement
• Conduct requirements analysis.
• Work on technical changes required to meet the objectives.
• Create requirement documents, functional documents, and test case documents.
• Primary responsibilities include researching and exploring various open-source reporting tools which best meets the requirements
• Create dummy reports for demo

CA Role: Business System Analyst

Responsibilities:

• Technologies Used: Clarity PPM, Oracle Project Costing, Integration Bridge
• Understand existing business functionality of Gap departments which interacts with Clarity application.
• Understand different upstream and downstream systems to provide a better solution.
• Conduct requirements analysis and provide solutions to achieve the same.
• Work with the development team and business team to solve issues.
• Identify process boundaries and develop opportunities to automate processes and functions.
• Help in User acceptance testing.
• Work with the development team to conduct Unit testing.
• Conduct integration and system testing.
• Work on technical changes required to meet the objectives.
• Create requirement documents, functional documents, and test case documents.
• Primary responsibilities include driving requirements, working closely with Product Managers and Business Analysts, coordinating with internal and external teams.
• JIRA story creation, prioritization, and assignment
• Automate mass data uploads using Integration Bridge.
• Create a process flow diagram for new requirements and share it with the development team.
• Create presentations to give a demo to stakeholders on the implemented changes.

CA Role: Business System Analyst

Responsibilities:

• Technologies Used: Clarity PPM, Oracle Project Costing, Integration Bridge
• Understand existing business functionality of Gap departments which interacts with Clarity application.
• Understand different upstream and downstream systems to provide a better solution.
• Conduct requirements analysis and provide solutions to achieve the same.
• Work with the development team and business team to solve issues.
• Help in User acceptance testing.
• Work with the development team to conduct Unit testing.
• Conduct integration and system testing.
• Work on technical changes required to meet the objectives.
• Creating requirement documents, functional documents, and test case documents.
• Primary responsibilities include driving requirements, working closely with Product Managers and Business Analysts, coordinating with internal and external teams.
• Automate mass data uploads using Integration Bridge.

CA Role: Technology Analyst:

Responsibilities:

• Technologies Used: Clarity PPM, Oracle Project Costing, Integration Bridge
• Understand existing business functionality of Gap departments which interacts with Clarity application.
• Understand different upstream and downstream systems to provide a better solution.
• Conduct requirements analysis and provide solutions to achieve the same.
• Work with the development team and business team to solve issues.
• Help in User acceptance testing.
• Work with the development team to conduct Unit testing.
• Conduct integration and system testing.
• Work on technical changes required to meet the objectives.
• Creating requirement documents, functional documents, and test case documents.
• Primary responsibilities include driving requirements, working closely with Product Managers and Business Analysts, coordinating with internal and external teams.
• Automate mass data uploads using Integration Bridge.
• Awarded with Client Superstar Award.

 Role: Technology Analyst:

Responsibilities:

• Worked as TA for Ware House Management System cluster which includes the storing and maintaining data related to inventory in Distribution centers and the data supplied to stores, the inventory received by the DCs from the vendors.
• Technology Used: Unix, shell scripting
• Understand existing business functionality of Gap departments which interacts with Clarity application.
• Understand different upstream and downstream systems to provide a better solution.
• Conduct requirements analysis and provide solutions to achieve the same.
• Work with the development team and business team to solve issues.
• Help in User acceptance testing.
• Work with the development team to conduct Unit testing.
• Conduct integration and system testing.
• Work on technical changes required to meet the objectives.
• Creating requirement documents, functional documents, and test case documents.
• Primary responsibilities include driving requirements, working closely with Product Managers and Business Analysts, coordinating with internal and external teams.
• Provide support to the client for user acceptance testing so that users are satisfied with the changes implemented.
• Awarded “Most Valuable Player (MVP)”. This award is given one among 300 people per quarter.
• Managed and Mentored team of 6

Role: Senior System Engineer:

Responsibilities:

• Worked on application testing and system integration testing for the MQ upgrade from MQ6.0 to MQ 7.0.
• Technology Used: MQ and Unix
• Single-handedly performed end-to-end testing.
• Single-handedly created Test Plans and conducted the same.
• Interacting with the Onsite team in understanding the business issues, requirements and providing end-to-end solutions.
• Carrying system integration testing to ensure that the upgrade has been implemented appropriately.

Role: System Engineer:

Responsibilities:

• Worked on GAP - ASM (Application Support and Maintenance) project to for many GAP applications. Real Estate Cluster –includes applications that deal with Lease actions, Store approvals, Vendor audits, Forum discussions, and Document management. Real Estate Suite also includes:

• eRoom - Application provides a collaborative environment for different members to share and update store construction-related documents and carry reviews. b. SRS - Social responsibility system is an application used for auditing GAP vendors i.e. to check if they are complying with standards set by Gap.

TECHNICAL SKILLS

• Technology Used: TRIRIGA IWMS, Lotus Notes
• Single-handedly supported multiple applications.
• Single-handedly performed requirements analysis, design, development, implementation, testing, and maintenance; modified existing code components when necessary.
• Created fix for recurring issues and bugs which reduced user complaints by 85%.
• Configuring Workflows/GUIs as per business requirements.
• Configuring queries, state family, and user access.
• Helped to train junior software engineers in TRIRIGA IWMS technology.
• Interacted with the Onsite team to understand the business issues, requirements and provide end-to-end solutions.
• Performed unit testing, system integration testing to ensure that all changes were implemented appropriately.
• Provided support to the client for User acceptance testing to endure that the users were satisfied with the implemented changes.

Technical Skills Technologies: TRIRIGA IWMS, Clarity, Integration Bridge, Basics of MQ, Shell scripting and Unix, Integration Bridge.

Database: Oracle, MS SQL Server, MySQL, DB2Operating

System: AIX,