SUMMARY:

• Over 8 years of extensive experience in the field of business analysis, project management, business process design, streamlining, object oriented analysis, system analysis and design, quality Assurance and software verification and validation with concentration on diverse industries such as Aviation, Pharmaceutical, Telecom, Investment Banking, Financial Institutions, Banking, Health Care, Credit Appraisal and Insurance Companies.
• Proficient in interacting with business users to identify information needs and initiating process changes, creating Business Requirement Documents (BRD), Functional Requirement Specification (FRS), authoring Narrative Use Cases, Use Case Diagrams, Activity Diagrams, and Sequence Diagrams using MS Visio and Rational Rose using UML methodology.
• 4 years of Business Analysis experience in Data Warehouse projects. Experience on Data Analysis, Requirement Analysis, Functional Specifications, Technical Specifications, Data Cleansing, Data Modeling, Data Architecture, Gap Analysis, Data Transformations, Data Relationships and Reporting Analysis.
• 2 years of Business Analysis experience in Market Data tools for configuring the market needs, market analysis while using Bloomberg Market Data Tools.
• Thorough knowledge of ITIL best practices and inventory artifact management.
• Experience in performing root cause analysis to clearly identify where problems lie; collaborate with technical staff to correct problems; summarize and report program/data problem requests for technical staff.
• Expertise in identifying, developing and documenting Business and Functional Requirements Specifications(FRS), User Requirements Specification (URS), System Requirements Specifications(SRS), System Design Specifications(SDS), Organizing one on one discussions, workshops, and requirement elicitation sessions.
• Expertise in defining scope of projects based on after gathering Business Requirements including documentation of constraints, assumptions, business impacts, project risks & scope exclusions.
• Developed the guidelines and artifacts of the Rational Unified Process (RUP) to strategize its implementation effort in different iterations and phases of the Project Life Cycle.
• Excellent in performing Gap Analysis, Risk Analysis and Feasibility Analysis to check the compatibility of the existing system infrastructure with the new business requirements.
• Excellent understanding of Unified Modeling Language (UML) and Business Process Modeling Notation (BPMMN) in visualizing and documenting the artifacts such as Use Case, Activity, Class and Sequence Diagrams, Business Process and Automated Workflows using Rational Rose, MS - Visio.
• Extensive experience in conducting JRP/JAD sessions with committee of SME’s, Business User Groups, Senior Management and IT groups to converge early towards a goal acceptable to customer and feasible to designer to complete.
• Extensively used Clear Quest for bug tracking and Clear Case for Requirements trace-ability and document version control.
• Extensive experience in various testing strategies like Unit/System/Integration/Load/Stress/ Volume / End-to-End / User Acceptance Testing (UAT) and Manual testing (GUI Testing, Field Validation Testing, and Functionality Testing) of UI and Web Applications.
• Excellent Documentation and Oral Communication skills. Solid business and presentation skills and can perform well both as independent and team.

TECHNICAL SKILLS:

Business Analysis: Business Requirement analysis, Business Rules, data flow diagram, flowcharts, business process model, gap analysis, BRD, FRD

Methodologies: RUP, UML, Agile, SDLC, Waterfall model, Use Cases, JAD, Scrum

Work Flow Tools: MS-Visio, Business Process Modeling Notation, Unified Modeling Language (UML & UML 2), DIA, SharePoint, Lotus Notes, SPSS statistical tool

Operating Systems: MAC-OSX, Windows 98/2000/2003 /XP/VISTA/7.0, Android OS, iOS

Databases: MS-ACCESS

Web Technologies: HTML Technologies

Design Work Documentation: Corel Draw 12.0, PageMaker, FLASH, Video Editing: FLASH, FCE 4.0(Mac OSC), Corel Movie Maker (Windows X platform), Windows Movie Maker (Vista Version), MS-Office 97/2000/2003/2007/2010, Open Office

Management: Handling, Managing, Monitoring & Assisting as an Individual or as a Group Member

PROFESSIONAL EXPERIENCE

Confidential, CO

Sr. Systems Business Analyst

Responsibilities:

• Interacted with the Stakeholders, Business Users, defined & finalized Business Requirements.
• Performed Requirement Analysis generated Document of Understanding and project deliverables.
• Coordinated with Management, Business Areas, and Application Owners and designed Functional Specifications in accordance with the scope of the project.
• Coordinated and Managed daily Agile meetings and addressed end to end issues and resolutions on a daily basis
• Identified the current Business Process, defined Use Cases from the requirements, created Sequence Diagrams using tools like DIA, MS-VISIO and developed a revised Business Process Model.
• Actively involved in prioritizing requirements (vs.) deliverables throughout the SDLC in association with the Business Partners.
• Created reminders (internal and external to project) and task alerts, to ensure that every one is aware of the upcoming changes in the Infrastructure and ensured that the Infrastructure is Silent.
• Ensured that all the procedures, processes, issues, problems are documented prior to, and after the Release and used them towards the Knowledge Items and Lessons Learnt for further Releases.
• Worked on Data Analysis to identify and enhance the Cycle, Time & Cost metrics associated to the issues of concern.
• Prepared weekly reports and consolidated reports generated by other team members, as well organized all the information and presented the final reports to the management iteratively.
• Responsible for giving Knowledge Transfer (KT) sessions of the project to the Production Support Team.
• Negotiated and managed multiple priorities, project plans, time frames and trade-offs, ensuring the Technical Team understood the expected results of the projects.
• Served as a point of contact to handle and share requirements between Business Partners, Development Team, Testing Team, Design Team and Management.
• Communicate any further enhancements to the Technical Team based on the BP’s reviews and feedback.
• Created Exceptions and Dependencies between applications that were delayed due to incompatibility issues.

Environment: Microsoft Office (Excel Word, PowerPoint, Project), MS-Project, SharePoint 2010, Lotus Notes, MS-Visio 2010.

Confidential, Hauppauge, NY

Sr. Business Analyst

Responsibilities:

• Gatheird high level requirements by conducting stakeholder (NCEs and Cisco’s Account Reps) interviews and Focused Group Discussions and documented it.
• Involved actively in AGILE methodology Implementation for all the phases of the project.
• Work closely in association with Internal Teams and Business Partners in researching suitable technology platform to enhance Business Process.
• Worked with Senior Managers, Stakeholders and Peers to roll out and sustain business processes.
• Worked with Project Planners in work allocation and coordination activities (tools like Primavera & Clarizen), monitored and resolved all the project dependencies associated with different teams internal and external to the project.
• Took initiatives to capture information during meetings and prepared Document of Understanding during different phases of the project.
• Conducted Assessment Meetings, understood the Business Requirements and developed Business Process Descriptions and Workflow Analysis for the Development Team.
• Gained control over the expectations of the Development Team, Testing Team and Deployment Team and work with management to show day-to-day project progress.
• Collaborate with Technical Experts and Business Units to determine the best possible reporting mechanisms.
• Worked with development team to advance the progress of development of Application development
• Gatheird raw information about the current artifacts and composed them into Graphical Presentation to have a Dash-Board results for the Management Team.
• Helped business and technical people in prioritizing wish list and managing the small Change Requests
• Defined system scope and objectives and prepared BRD (Business Requirement Document) and FSD (Functional Specification Document).
• Designed/Edited/Formatted Process and Technical Documentation with the halp of internal teams and maintained all the versions of the documents on SharePoint and Lotus Notes.
• Be a liaison between Product Development, Technology, and Internal Business Units.
• Decompose high level Business Requirements into an appropriate level of business rules and detailed User, Functional, and Non Functional requirements using alternative views such as flows, diagrams, models, and use cases when applicable
• Work with development and business personnel to develop and execute plans to test and validate systems/applications and business requirements including developing User documentation, first draft of training materials, manual updates, and field communications.
• Provided direction for work executions, information handling and guided the team in the aspects of Planning, Coordinating, Resolving Dependencies and Problem Solving.
• Carefully maintained all the information between different teams and communicated with the project planners and implementation analysts and prepared an Implementation-Ready Environment.
• Immediate focus on active Production Problems, perform a Corporate Navigation to identify the crucial personnel required to resolve the problem and conduct a Priority Meeting to address the issue within the fastest possible time.
• Build a fantastic Professional Relationship with Team Members inside and outside the project to enhance the productivity of the work.
• Analyze existing procedures and evaluate requested requirements to identify any system changes.

Environment: Microsoft Office (Excel Word, PowerPoint, Project), MS-Project, MS Visio 2010, SharePoint 2010, DIA, Primavera, Clarizen.)

Confidential, Orlando, FL

Systems Business Analyst/ Business Process Analyst

Responsibilities:

• Coordinated with Project Manager in planning the phases of the entire project in accordance to Agile environment.
• ConductedRequirement Walkthroughswith the stakeholders and IT developers and served as liaison between Business and Technology groups.
• Gatheird Business Requirements, interacted with the Stakeholders, Developers, Project Manager and facilitated JAD sessions to identify Business Processes.
• Prepared User Requirements Document (URD), Business Requirements Document (BRD) and Functional Requirements Document (FRD).
• Capture lead information necessary to analyze and evaluate the Business Processes.
• Document the information related to the processes in scope and maintain a hierarchical structure in SharePoint.
• Developed Use Cases and Use Case diagrams using MS Visio.
• Worked closely with the Project Manager in handling the scope-creep and analyzing its effects.
• Addressed meetings with Project Team and Client Team, which involved proposing technical solutions against Clientele’s business needs, developing the training methods and tracking the progress of the development.
• Identified, measured and derived KPIs to halp adopt new process enhancements.
• Prepared Business Process Models that includes modeling of all the activities of the business from the conceptual to procedural level.
• Involved in gap-analysis to understand the future enhancements and implementations in the existing system.
• Acquired the business Sign-Off on the Business Requirements Document (BRD) and functional requirement document (FRD).
• Worked in gathering Digital information, document them, perform validation per the design and security standards.
• Actively conducted meetings with development team to discuss related issues.
• Consolidated the Project Reports on a weekly basis, conducted status meetings and ensured all the accomplishments and pending activities are kept informed to the Management.

Environment: Microsoft Office (Excel Word, PowerPoint, Project), SharePoint 2010, MS Visio.

Confidential, FL

Systems Business Analyst

Responsibilities:

• Actively interacted with the client and the sales team to gather client requirements regarding the Patient Electronic Medical Reports.
• Analyzed Business Requirements, developing, tracking and enhancing them into functional requirements.
• Collected and documented business processes as well as business rules.
• Developed the Software Requirements Specifications (SRS) based on the Vendor interaction and User requirements.
• Interacted with the third party vendors to collect details and quotes regarding the Vendor EMR.
• Coordinated closely with the diagnostic lab and sales team for approvals.
• Developed Use Cases for the main modules and describe the requirements to the developers.
• Conducted JAD sessions with the entire team.
• Worked closely with the development team to communicate client requirements.
• Worked closely with the Project Manager in handling the scope creep and analyzing its effects.
• Provided key input in working with users in defining project and system requirements.
• Communicate any final adjustments required based on user feedback.
• Held regular status meetings on behalf of the Project Manager and kept track of the status.
• Created and maintained the Requirements Traceability Matrix to keep track of each requirement.
• Designed and developed Use Cases, Activity Diagrams, and Sequence Diagrams, using MS VISIO.
• Presented reports and analysis to halp assist the management.

Environment: Microsoft Office (Excel Word, PowerPoint, Project), Rational Requisite Pro, MS Visio.

Confidential,

Systems Business Analyst

Responsibilities:

• Gatheird, and documented the Business Requirements for the project.
• Effectively communicated the project goals, requirements and deliverables through clear, concise and comprehensive SOWT presentation to the Project Stakeholders.
• Analyzed Business Requirements and segregated them into Use Cases.
• Interacted with Client and the Technical Team for requirement gathering and translation of Business Requirement to Technical Specifications.
• Conducted an in-depth sessions with Clients to determine project goals.
• Conducted JAD sessions and informal meetings with teams to resolve Open Issues and modification requests.
• Assisted development team with design and testing efforts and assisted them on resolving various technical issues.
• Worked closely with the development team to communicate client requirements.
• Worked closely with the Project Manager in handling the scope creep and analyzing its effects.
• Managed requirements by made them available to all team members to promote effective communication and collaboration amongst the team members.
• Conducted Gap Analysis for a potential improvement.
• Submitted Daily/Weekly Reports to the management and adapted to the work environment appropriately.

Environment: MS Project, MS Access, MS Excel, MS PowerPoint, WINDOWS 2000.