SUMMARY:

• Senior Delivery Manager skilled in interfacing with customers, identifying business needs and delivering technical solutions, experienced in Information Systems with a focus on various industries including Retail, Hospitality, Insurance, Travel, Telecom and Healthcare.
• 20+ years of experience in Computer Industry and PMI, CSM, Microsoft Certified Professional
• Strong experience in different portfolios of Requirement Study, Prototyping, Scaling, Testing and Implementation and Maintenance.
• Expertise in developing Financial Applications
• Good knowledge on OBIEE11g Reports, RPD
• Participated in many projects from Analysis stage to Implementation covering SDLCs
• Excellent communication skills
• Strong systems analysis and modeling skills
• Ability to solve problems in a logical manner
• Quick learner
• Define Business Process; identify the risk, doing risk analysis and providing baseline acceptance criteria and deliverables
• Excellent verbal and written skills, especially with regards to presenting findings to both technical and non - technical audiences

FUNCTIONAL TECHNOLOGY:

• S/W development life cycle methodologies
• Requirements definition, functional specifications and gap analysis
• Implementing projects, end to end testing and user acceptance testing
• Knowledge of Point of Sale systems
• Knowledge of Backoffice systems for Retail chains
• Knowledge of Health Insurance systems
• Knowledge of Telecommunication system

Languages: .NET, XML, HTML, Java, PL/SQL, JavaScript, COBOL, Clipper.

Databases: Oracle, SQL Server, C-ISAM.

Operating systems: UNIX, Windows (3.x, 95, NT, 2000, XP).

Development Tools: Uniface, Visual Basic, Oracle Forms, PVCS.

Testing Tools: Test Director.

OBIEE: 11g, ODI, OBIA, DAC, Informatica

PROFESSIONAL EXPERIENCE:

Senior Delivery Manager

Confidential

Responsibilities:

• Assess Project Plans and Charter for completeness and quality by ensuring that objectives are SMART (Specific, Measurable, Attainable, Relevant and Time Bound)
• Work with the Stakeholders and Business Analysts to create the Project Charter defining the objective and benefits of the project
• Work with Project Managers and Business Analysts to develop project management plan determining the success criteria and come up with a right estimation model to do the estimates at the initiation stage
• Devise project reporting mechanism in the form of status report to better control and track project status
• As a part of Project Management Office, implement standardized project management practices to improve on project success rates
• Work continuously to assess and improve Project Management processes
• Introduce new tools and processes; refine evaluative metrics and work to constantly establish a new baseline of performance
• Create and monitor Project Risks, Issues & Concerns tracker regularly and apply mitigation techniques whenever necessary
• Ensure that all projects follow the standards mandated by executives
• Monitor Budget vs Actuals on the projects and ensure that it meets the objective of the program
• Create justifications for excess of Budget requirement to stakeholders for approval when there is a change in the initial estimate on the ongoing project due to scope creep
• Conduct periodic meetings with the Project teams and provide status reports and metrics to the Business and Project Stakeholders
• Facilitate and coaching of project members to build core project competencies
• Provide support for the use of Project Management software
• Participate and contribute for new business growth in the region like RFPs, Client Presentations
• Coordinate Project Management activities at Onsite and Offshore
• Responsible for ramping up resources for the project whenever needed
• Responsible for coordinating activities with Third Party vendors for smooth execution of various projects
• Handled multiple vendors and client teams as part of the project and implemented successfully
• Worked on Ecommerce, AVM, Business Intelligence and applications project for various clients

Senior Consultant

Confidential, Cleveland

Responsibilities:

• Responsible for Design, Development and Maintenance of BETS project.
• Developed Component Templates as required for ease of Development
• Developed Components as per Standards and Specifications
• Coordinated implementation of projects with other regions

Environment: Visual Basic, Visual Basic .NET, Oracle, PL/SQL, Windows NT

Senior Consultant

Confidential, Cleveland

Responsibilities:

• Responsible for Design, Development and Maintenance of WEB based project like Advanced Buried Wire System, developed for Contractors.
• Involved in the Design and Development of consolidating group company operations to the current system.
• Created Process Specification Documents for various projects
• Developed Component Templates as required for ease of Development
• Developed Components as per Standards and Specifications

Environment: Uniface, Visual Basic .NET, Oracle, Windows NT

Senior Consultant

Confidential, Dallas

Responsibilities:

• Responsible for Design, Development and Maintenance of various Seven Eleven projects like Point of Sale, Back Office, Ordering, and Inventory for Seven Eleven Back Office Solutions.
• Involved in handling Production Support and Coordinating with the team members for early resolve of issues and delivering high quality software.
• Created Process Specification Documents for various projects
• Developed Component Templates as required for ease of Development
• Developed Components as per Standards and Specifications

Environment: Uniface, Visual Basic .NET, Solid, Windows NT

Senior Consultant

Confidential, Dallas

Responsibilities:

• Involved as a Team Leader for Analysis, Design and Development of Employee Maintenance System and Inventory Management System.
• Created Functional and Technical Documents for the programs
• Developed Components as per Standards and Specifications
• Developed WEB based project for Canadian Army using Uniface, Oracle, JavaScript and successfully implemented in Canada.
• Designed and Developed many projects as Team Leader for many clients and executed the job well ahead of the schedule.
• Executed Projects independently at various client sites and to customer satisfaction
• Involved as Test Team Manager for Internal Projects
• Prepared Process Flow Diagrams and created Technical Specifications for many projects

Environment: Uniface, Oracle, Windows NT

Team Leader

Confidential

Responsibilities:

• Involved in the Development for executing a local government project for traffic and parking violations
• Developed Components as per Standards and Specifications
• Created Component Templates for code reuse

Environment: Uniface, SQL Server 6.5, Windows NT

Project Leader and Quality Coordinator

Confidential

Responsibilities:

• Involved in Analysis, Design and Development of Microcompass QL product, which contains modules like Finance, Inventory, Sales, Student Administration and Housing.
• Created Component Templates for ease of Development
• Created Process flow specifications for all the projects
• Prepared Test Plan Documents for many projects
• Involved in Pre-Sales and Post-Sales Support to Uniface Customers

Environment: IBM 486s for Uniface 6 (clients), Polyserver for C-ISAM in RS 6000 (Server)