SUMMARY:

• Over 9+ years of experience with leading firms as a Sales force developer, J2EE developer.
• Specializes in enterprise style implementations involving business process improvement, automation, custom application development and technology integrations leveraging the Salesforce.com platform.
• Extensive knowledge of implementing the Force.com platforms.
• Experience in the complete life cycle of project development (SDLC) including System Analysis, Design, Development, Testing and Deployment.
• Good experience in integrating external applications withSalesforce.com both Inbound and Outbound by writing Apex SOAP and REST Web Services and Apex Callouts.
• Experience in obtaining data from external systems usingSalesforceConnect.
• Experience inSalesforce.com MVC architecture, designed and developedSalesforcecustomizations using Apex Classes, Triggers and Visual force pages with Standard, Custom, and Extension controllers.
• Strong Implementation and Integration experience usingCustom objects, Triggers, workflows/ workflow rules, approvals, Visual Force Pages, and Apex classes.
• Integrated various AppExchange products with Sales force.
• Extensive experience using Sales force Administration (SFA),Profiles, Creating Roles, Page Layouts, Org - Wide default,Sharing rules,Work Flows, Approvals, Workflow, Reports/Graphs and Dashboards.
• Strong Implementation and Integration experience usingCustom objects, Triggers, workflows/ workflow rules, approvals, Visual Force Pages, and Apex classes.
• Analyzed Sales, Marketing, Customer Service and Customer Support business processes used by salesforce.com customers and recommended ways to improve their processes using salesforce.com.
• Worked closely with Business Users to enable business process using SFDC.
• Implemented security and sharing rules at object, field, and record level for different users at different levels of organization.
• Designed junction objects and implemented various advanced fields like Pick list, Custom Formula Fields, Field Dependencies, Validation Rules, Work Flows, and Approval Processes for automated alerts, field updates, and Email generation according to application requirements.
• Experience in implementing Web-to-Case, Email-to-Case to generate cases for Case objects.
• Acquainted with SalesForce.com sales policies and procedures.
• Used Jenkins tool for CTI (Continuous Integration) and CD (Continuous Deployments).
• Experienced in building Custom Applications that includes administration, configuration, implementation and support experience withSalesforce.com platform.
• Iterates development using Agile/Scrum methodology and ensures solutions align with Sales force product roadmap, best practices, and limits.
• Performs data migrations using Salesforce.com workbench, and Apex Data Loader.
• Committed to excellence, self-motivator, quick-learner, team-player, and a prudent developer with strong problem-solving, analytical skills and communication skills.

TECHNICAL SKILLS:

Salesforce: Custom objects, Visual force page, Triggers, Apex classes, Apex Data Loader, Validation rules and Formulas, Workflow rules and field updates, Assignment Rules and Approval Process, Profiles, Roles and Sharing rules, Force.com Eclipse IDE, Security Settings, Profiles and all other administrator functions.

Framework & Languages: C#, Apex, ASP.NET, RESTful APIs, Web services, Java, HTML, CSS, Bootstrap

Scripting: JavaScript, JQuery, Angular JS

Database: SQL 2008, Oracle 11g, SOSL, SOQL

Tools: Data Loader, CPQ DocuSign, ANT Migration Tool, Force.com Eclipse IDE, Salesforce Outlook, Microsoft Visual Studio 2010/2012/2013 , Microsoft Excel, Microsoft Word

PROFESSIONAL EXPERIENCE:

Confidential, Alexandria, VA

Salesforce Developer

Responsibilities:

• Developed Lightning components and Lightning apps to provide better and more interactive interfaces to end users, which help in sales enhancements.
• Added Lightning Component to Lighting Pages and Record Pages. Have worked on Apex classes, Visualforce Pages, Controller classes and Apex Triggers for various functional needs in the application.
• Developed various Visualforce Pages, Apex Triggers to include extra functionality and wrote Apex Classes and Controller to provide functionality to the visual pages.
• Implemented SFDC Integration using REST/SOAP Web Service API'S. Integrated the SOAP/REST API based Web Services on Demand for extracting the data from external systems.
• Created custom Report types and Dashboards so that users can generate reports and visualize data on dashboards.
• Worked on customer portals and communities' administration. Created Custom Dashboards for community managers and recruiters home page and gave accessibility to dashboards for authorized people.
• Created Visualforce pages for custom login and configuration of communities. ConfiguredSalesforce.com to meet business requirements - including fields, page layouts, workflows, approvals and validation rules.
• Used SOQL and SOSL for querying the objects. Created many Email Templates and Mail Merge Templates and was involved in doing the mail merge for different standard and custom objects.
• Gathered business requirements by communicating with user team and trained team on how to efficiently utilize the system.
• Worked with varioussalesforce.com objects Account, Contact, Leads, Opportunity, Cases, Order standard objects.
• Written SOQL, SOSL query language necessary for the application in Apex Classes and Triggers.
• Developed Visualforce pages using components like Action Function, Page Block, Input Field, Action Support, Data Table, Data list, Command Link and Command Button.
• PerformedSalesforce.com configuration activities creating Users, Roles, Profiles, Organization Wide Defaults, Permission Sets, Public Groups and Queues.
• UsedSalesforceConnect to access product information stored on an external system.
• Developed complex validation rules, formula fields according to the application requirements. Created page layouts, search layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages.
• Designed Workflow rules, Approval process and its associated actions like time triggered tasks, email alerts, field updates to implement the business logic.

Confidential, Atlanta, GA

Salesforce Developer

Responsibilities:

• Development of product which allows two-way communications, interaction and transactions between any application and any mobile device like WAP, palm, SMS, Voice Phones in real time.
• Developed various pages using lightening components for Auto dealers to close the deals much faster.
• Configured complex role hierarchy and some enhancements in business logic, from time to time.
• Worked as a Sales Force Chatter APP with the organization and regularly participated in the meetings and chatter community.
• Developed several Workflow rules to send mobile notifications to customer about vehicle status during charging, Parking, Driving etc.
• Used force.com developer toolkit including visual force pages, apex classes, apex controllers and apex triggers to develop custom business logic.
• Generated Apex Classes using WSDL and wrote business logic layer for integration with external web services to the system for functional needs.
• Implemented Apex Classes & Triggers and linked them to manage the workflows Implemented in the system.
• Developed SOQL and SOSL queries to get data from different related objects.
• Tracked the number of clicks on the URL on the Standard page through Visual Force Page.
• Generated cases by making web-service calls through REST API.

Confidential, McLean, VA

Sales force Developer

Responsibilities:

• Worked with the user group for requirement gathering throughout the planning and Implementation for e-filling system and Case management system.
• Configured the Custom objects, Custom Fields, Formula Fields, Page layouts, Record Types, Custom tabs and Components to suit to the needs of the application.
• Developed Visual force pages, Triggers, Apex Classes, Test Classes, Validation Rules, Workflow Rules, and Email Templates.
• Customization of Visual force pages using CSS, bootstrap, JQuery and Java Script.
• Created various Reports (summary reports, matrix reports, pie charts, dashboards) to assist managers to better utilize Salesforce as a sales tool.
• Created templates, approval processes, approval page layouts and defined approval actions on them to automate the processes.
• Email to case functionality to helps customers get fast answers to questions and to receive automatic notifications when content of interest is created or updated. This feature ensured that the employees always received up-to-date information.
• Implemented search, filtering, and tagging features to make it easier for sales to locate relevant marketing content and documents in SalesForce.com CRM Content.
• Provided the training to the internal business users to use the application and develop their own custom reports.
• Performed the role of support engineer for the internal users and helped them in getting used to the application, generated reports and saved them for further access to the users.

Confidential, Dallas, Texas

Sales force Developer/Admin

Responsibilities:

• Performed the roles of Sales force Admin and Developer in the organization.
• Interacted with various business team members to gather the requirements and documented the requirements.
• Developed various Custom Objects, Tabs, Entity-Relationship data model, validation rules on the objects and tabs, Components and Custom links.
• Performed the roles of Salesforce.com Administrator / Implementer in the organization.
• Interacted with various business team members to gather and document the requirements. Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
• Closely worked with SalesForce.com consultants while implementing the solutions for the requirements.
• Worked on various salesforce.com standard objects and custom objects.
• Configured Sales Force Automation (SFA) for Campaign management, Opportunity Management, Account and Contact Management, Data Quality Management.
• Created page layouts, search layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages.
• Integrated the web services by generating the necessary stubs from the WSDL files for extracting the data from external systems to display in the pages of salesforce.com.

Confidential, Atlanta, Georgia

Sales force Developer

Responsibilities:

• Worked on various Salesforce.com standard objects like Campaigns, Leads, Accounts, Contacts, Opportunity, Forecast, Cases, Reports and Dashboards.
• Customized the standard objects like account, case, lead, opportunity.
• Designed, and developed Apex Classes, Visual Force pages, Controllers and Controller extensions.
• Created summary, matrix reports, report folders and dashboards as per the requirements.
• Worked on Field level security, Data validation/Integration and designed and developed user interfaces.
• Designed, Implemented and deployed the Custom objects, Page layouts, Custom tabs, Components, and S Controls to suit to the needs of the application.
• Customized tabs among different business user groups and business centers.
• Implemented escalation rules, automatic case generation and their escalation to call center representative, and generated email alerts for quick issue resolution.
• Customized the Dashboards to track usage for productivity and performance of business centers and their sales teams.
• Used sandbox for testing and migrated the code to the deployment instance after testing.

Confidential, Cincinnati, OH

Sales force Developer

Responsibilities:

• Involved in Setting up Users, roles, permissions, mass updates.
• Involved in Company setup and managing Multi currency and multi-language
• Involved in Building Custom Objects, Analytic Snapshots, Dashboards, Tabs, Tags and Components
• Customizing records types, tabs, list views, queues, transaction and column fields, page layouts, forms, web site themes, site categories and setup configuration
• Involved in Configuring following Standard Objects: Accounts, Opportunity, Activates
• Involved in Creating OOB and Customizing Reports and Dashboards
• Involved in Configuring Workflow Rules, Custom Objects, Applying Sharing & Security Rules, Handling Page Layouts, Related List.
• Used sandbox for testing and migrated the code to the deployment instance after testing.
• Supported the data migration activities for migrating the data from various business centers and business center users with the support of Saleforce.com.
• Involved withSalesforce.com Premier Support and handled the support cases with the help salesforce.com support.

Confidential, OH

J2EE Developer

Responsibilities:

• Development of product which allows two-way communications, interaction and transactions between any application and any mobile device like WAP, palm, SMS, Voice Phones in real time.
• Developed various Unified Modeling Language (UML) diagrams as a part of the system design.
• Worked with the team to design the system’s User Interface (GUI), Database and other structures.
• Coded the system’s User Interface using the Java, Servlets, JSP, HTML, and Java Script.
• This platform offered an open architecture for fast integration and a highly scalable carrier-class solution with guaranteed two-way delivery of data, voice and video. TIBCO/RV is used as messaging bus.
• Actively participated in design and developed multi-threaded server based on J2EE architecture. I worked on Alert Processor and Scheduler components.
• Designed and developed an application to monitor alerts and messages generated using TIBCO/Hawk.
• I was also involved in designed and development of web interface using JSP, Servlets, JavaScript and JDBC for administering and managing users and clients.