SUMMARY

• Over 19 years of experience in Enterprise Architecture, technology and consulting leadership.
• Technology experience includes enterprise architecture, solution architecture, infrastructure architecture, application architecture - design and delivery of enterprise applications (both packaged and custom), data architecture, Integration architecture for very large organizations.
• Experience in newer technologies - Cloud Solutions- SaaS, PaaS, IaaS, Public and Private Cloud, Digital Initiatives, Mobility Solutions, Big Data, EDW, Analytics solutions/key initiatives.
• Consulting experience from the Big Consulting firms(World’s largest consulting firms - Deloitte, Capgemini) and other multinational consulting firms includes Technology strategies, Roadmap, IT planning in business transformation programs/projects and Production environment for global organizations involving package application implementation of multiple ERP(SAP, BAAN, Ramco eApplication) and CRM(Salesforce, Oracle’s Siebel)
• Expertise in building and maintaining technology architecture for major healthcare and auto majors like Johnson & Johnson, Abbot laboratories, Life Technologies, Toyota Motors, Hyundai Motor America, Kia Motor America and Confidential
• Experience in leading/driving architecture and technology teams in the development of strategic technology assets based on business needs.
• Experience in managing executive customer relationships and key business stakeholders. Solid understanding of enterprise architecture frameworks and enterprise IT management frameworks.
• Proven track record of managing and delivering large-scale enterprise IT projects

TECHNICAL SKILLS

Applications: ERP>>SAP R/3, SAP 4.6B, Ramco eApplications; BAAN; CRM>>Salesforce-Sales Cloud, Service-Cloud, Marketing-Cloud, Custom-Cloud; Siebel 8.0, 7.8, 7.7.2, 7.5.x & Siebel 2000, 99.5, Siebel eCommunications, Call Center, Sales, Service, Marketing, Field Service, Medical, Financial Services, Automotive, Energy Reporting Actuate Reports; Siebel Analytics 7.x; OBIEE 10.x, Hyperion;:

Domain: Order Management, Campaign Management, Call Centre, Sales, CTI, Telecommunication; Mobile application; Cloud Migration; Web services

Middleware: TIBCO, Siebel CTI connect, Biztalk, Aqualogic, OSB

Integration: ETL - Informatica 6 & 7; Control-M; Webservices; SOAP, REST

Data: DB2 7, MS SQL Server 7.0, 2000, Oracle8.i, 9i, 10g Siebel Data Warehouse, Enterprise Data Warehouse, Data Marts

Operating Systems: Windows 95, NT 4.0, Windows Server 2003, MS-DOS, UNIX, AIX 5.0, Solaris10

Internet Technologies: HTML, DHTML, JavaScript, ASP, XML.

Others: MS Office, MS Visio, MS Project, SQL, PL/SQL,CA-PPM

PROFESSIONAL EXPERIENCE

Technology Leader/Enterprise Architect

Confidential

Responsibilities:

• Devising technology strategies and preparing roadmaps for project implementation for core applications and supporting technologies like CRM-Salesforce.com-Service Cloud, Sales Cloud, Marketing Cloud, Oracle’s Siebel, Daybreak, LeasePak, OBIEE(Oracle Business Intelligence) ETL, ESB, Aspect, CISCO and Control-M
• Leading, solution architecting and delivering end to end project implementation for multiple vendor applications
• Building development standards and best practices documents and ensuring they are followed during the course of the development and deployment phase of the project.
• Implement enterprise solution in various platforms with Microsoft servers 2008, 2012, IIS Unix, Linux servers with various database platforms Oracle, SQL server.
• Migrated all physical servers to Virtual servers managing through VMWare and supporting the maintenance in the datacenters
• Evaluate and migrate the non-financial application into the cloud platform. Creating roadmap for cloud migration for servicing applications.
• Developed and delivered Salesforce CRM using APEX and migrated from Classic to Lightening application, deployed Salesforce1 Mobile applications. Integrated with multiple vendor applications implemented various system and application level security mechanisms.
• Identifying motivators for cloud adoption and unlocking enterprise challenges working with business and IT stakeholders.
• Analyzing application portfolios, identifying dependencies and common infrastructure platform components, and assessing migration feasibility.
• Establishing shared IT service centers for cloud operations.
• Maintaining the core application effectively through the ITIL processes and running key initiatives for continuous improvements.
• Build security architecture and support maintaining the secured transaction flow across key application within HCA and vendor networks.
• Engage the business stakeholders effectively to gather the challenges and address by proposing appropriate solution in key projects and enhancement rollouts
• Provide guidance and support to team members, vendor consultants and other key internal stakeholders in the capacity of subject matter expert

Technical Environment: Salesforce.com - Classic/Lightening; Sales Cloud, Service-Cloud-Marketing-Cloud; Siebel 8.1.1(Siebel Automotive), Oracle 10g, Daybreak, Leasepak 6.4a,, OBIEE 10.1.x, Windows 2008, VMWare, Linux, Unix, Solaris 10, Computer Telephony Integration, Aspect, CISCO, Apache Tomcat Services, Java, Microsoft IIS, EBS-TIBCO, MDM-Dataflux, Control-M;.

Enterprise Solution Architect/Principal Consultant

Confidential

Responsibilities:

• Facilitate and work closely with the SME's, Business Partners and Solutions Architects to define Enterprise Roadmaps based upon business needs of the client's organization.
• Responsible for alignment of IT strategy and planning with client's organization business goals. Responsible for multiple vendor applications, product vendor deliveries involving major/minor projects.
• Strategic responsibility for the company's IT systems - involving multiple key applications like ERP-SAP, CRM-Oracle's Siebel Platform future state, Middleware, ESB, ETL, EDW, Reporting and Analytics applications.
• Work with solutions architect(s) to provide a consensus based enterprise solution dat is scalable, adaptable and in synchronization
• with ever changing business needs.
• Responsible for development of IT standards and guidelines dat direct the selection,
• development, implementation and use of Information Technology within the enterprise.
• Ability to influence decisions between IT and Business stakeholders
• Support and guide product vendor teams Domain Architects & Product owners in support of Enterprise Roadmaps.

Confidential

Project Engineer

Responsibilities:

• Rapid Execution Methodology REM Certified Change Consultant from Confidential
• Six Sigma Black Belt Training from Hyundai Autoever America
• Six Sigma Green Belt Training from Hyundai Autoever America
• Agile and Scrum methodology training from Hyundai Autoever America
• Certified to serve Johnson & Johnson, one of the Largest Healthcare companies in the world.
• CMMi training and certification from Confidential, one of the world’s largest consulting firm
• Trainor for Core Certified Consultant program for Siebel 7.x CRM - Trained 50 plus consultants
• Trainor for Core Certified Consultant program for Siebel 6.x CRM - Trained 150 plus consultants
• Project management training from Symbiosis Institute in Ramco Systems
• Siebel 5.5 Training from Advansoft International
• SAP R/3 Training from McCreade Sofware Asia Pvt Ltd
• Developed and improvised the current working model for Application maintenance services for IT Operations department of Confidential
• Delivered several tracks of the multi million dollars IT program, addressing the key challenges, providing recommendations to Leadership/Senior management of Hyundai Autoever America resulted in saving 150 million investments for their client Confidential .
• Improvised the current Project delivery model for Hyundai information service to improve the quality of delivery for their client business units.
• Enhanced the CRM Application maintenance support model for Captive Finance Division of Hyundai Information Services N.A
• Suggested solution for Report server infrastructure for a telecommunication company resulting in cost saving to the tune of $3 million across their Authorized service center.
• Recommended strategies for a healthcare client's project to save development time by 20% utilizing the reusable components resulting in On-time completion of the project
• Provided solution to a Cleaning solution company for multilingual email server deployment and saved $2million expenditure by not procuring PDA’s for different Internet service providers