SUMMARY

• Over 7 years of IT experience in Development, Administration and implementation technology solutions and 5 years experience in Salesforce.com CRM platform using Visual force, Apex and Java Technologies as Developer and Administrator
• Expertise in SFDC, setup, Configuration, customization, Administration, Data Migration and deployment of applications to Force.com platform for large user groups.
• Hands on experience of Salesforce.com developer toolkit (force.com IDE), Triggers, Visual Force Pages and also working knowledge of Apex Classes, Controllers, SOQL and SOSL.
• Experience in using declarative features like validation rules, workflows, approval process for automated alerts, field updates and Email generation according to application requirements.
• Good development experience with Apex Language, Apex Trigger, Apex Scheduler, Batch Apex, Apex Class & Apex Web Service, Partner WSDL & Enterprise WSDL, Visual Force (Page, Component & Controllers).
• Experience in working with Eclipse IDE with Force.com Plug - in environment for writing Business logic in Apex Programming Language.
• Extensive experience in Custom Integration ofOutbound Messages, Workflow & Approvals, Queues, Assignment rules, Reports, Custom Objects and Tabs, Email Services, Security Controls, AppExchange Package & Custom Application, Sandbox data loading.
• Extensive experience in designing of custom objects, custom fields, Pick list, role based page layouts, Workflow Alerts and Actions, and Approval Workflow, Validation Rules, Approval Processes, custom Tabs, custom reports, report folders, report extractions to various formats, design of Visual Force Pages, Snapshots, Dashboards, and Email generation according to application requirements.
• Implemented security and sharing rules at object, field, and record level for different users at different levels of organization. Also created various profiles and configured teh permissions based on teh organizational hierarchy.
• Proficient in Data Migration from Traditional Apps to Sales force Using Data Loader Utility Expert in developing Web Services for handling inbound requests from external web services and outbound calls to external systems using Force.com Web services API.
• Experienced in using different data management tools - Apex Data Loader, Excel Connector, Import Wizard, SFDC Data Export, Mass Delete etc.
• A well-organized, goal-oriented, highly-motivated effective team member with excellent analytical, troubleshooting, and problem solving Skills.
• Flourished in both independent and collaborative work environments with quick learning abilities and excellent communication skills, presentation skills, trouble-shooting capabilities.

TECHNICAL SKILLS

Salesforce.Com Technology: Salesforce SFA, Apex Classes, Visual Force, SOQL, SOSL, Apex Triggers, Workflows, Profiles, Roles Approvals, Email templates, Validation rules, Formulas, Data Loader, WebServices, Eclipse, Force.com

IDE Salesforce Tools: Eclipse, Helios, Apex Explorer, Offline Edition, App Exchange Data Loader, Workbench.force.com, data Loader

Web Design Tools: Force.Com IDE, Salesforce Explorer, Data Loader, Apex Explorer

Operating Systems: Unix, Windows 95/98/2000//XP/2003

Languages: C, C++, Java(Core), J2EE, Servlets

PROFESSIONAL EXPERIENCE

Confidential, PA

Sr. Salesforce Developer

Responsibilities:

• Involved in creating an enhanced version of business application where Salesforce was used to integrate with a Legacy CRM.
• Involved in BSR (Business System Requirements) meetings and requirements specifications, documenting teh functional and non functional requirements and was part of designing key solutions needed for project’s progress.
• Involved in Salesforce.com Application Setup activities and customized teh apps to match teh functional needs
• Developed Apex Classes, Controller Classes, and Apex Triggers and Unit tests for various functional needs in teh application.
• Worked on Account Management involving Integration with External Legacy System using SOAP based Web Service Callouts using TIBCO as teh middleware.
• Performed Asynchronous Callouts using teh Future Annotation and executed teh future methods from a Trigger.
• Designed Visual Force Pages to display data dynamically fetched from real time integration and worked on developing client side logic using Java Script and HTML.
• Developed an Asynchronous class using @Future method for teh Trigger to overcome teh governor limits exceptions occurred by Bulk data.
• Created many Email Templates and workflows to send teh Emails to customers using teh Email alerts action.
• Designed and implemented Batch classes and scheduled them to a nightly, weekly and bi-weekly basis for performing various functions based on teh requirement.
• Worked on teh Translation workbench to translate teh Visual force page contents in different languages. dynamically based on language of teh user accessing teh page by creating custom labels and translating them.
• Implemented teh Email to case, to allow teh creation of teh Cases form teh Email sent using teh On Demand Email to Case Setting.
• Provided teh Production support to resolve teh issues based on teh priority and severity.
• Created different Case Queues and assignment rules to assign teh case owner of teh Cases.
• Used Apex Data Loader to insert, update, and bulk import or export of data to/from Salesforce.com Objects. Used it to read, extract, and load data from comma separated values (CSV) files.
• Created various Reports (tabular, summary, matrix, pie charts, dashboards and graphics) and Report Folders to assist managers to better utilize Salesforce as a sales tool and configured various Reports and for different user profiles.

Environment: Salesforce.com Data Loader, Sf2Sf, Workflow & Approvals, Dashboards, Reports, Custom Objects, Custom Tabs, Security Controls, Sandbox, Eclipse IDE Plug-in.

Confidential, Los Angeles (CA)

Salesforce Developer

Responsibilities:

• Developed Apex Triggers, Apex Classes and Test Methods and maintaining roles, profiles and user accounts.
• Developed Complex Apex Batch Jobs and changes to teh existing Jobs for better Performance.
• Developed Visual Force Pages for certifying teh User data available for scrubbing.
• Developed Custom Objects, Custom reports and configured Analytical Snapshots to analyze teh data into on a regular basis for sales performance and lead generation statics.
• Worked closely with sales team and business analysts and performed detailed analysis of business and technical requirements in teh agile methodology
• Implemented SFDC Integration using REST/ SOAP Web Service API’S.
• Designed and deployed teh custom objects, custom tabs, entity relationship data model, validation rules, workflow rules, page layouts, visual force pages to suit teh needs of teh applications.
• Responsible for creation of users, roles, profiles and defined object and field level securities involved in data mapping and migration of data from legacy systems toSalesforce.com objects and fields.
• Defined lookup and master-detail relationships on teh objects and created junction objects to establish connectivity among objects.
• Developed and configured various reports and report folders for different user profiles based on teh needs of teh organization.
• Customized page layouts depending upon user roles and groups.
• Used SOQL and SOSL for data manipulation needs of teh application using platform database objects.
• Designed various web pages in visual force for capturing various customers.Designed and developed apex classes, extensions and apex triggers for various functional needs in teh applications.
• Migrated data from EXCEL/CSV files to SFDC using data loader.

Environment: Saleforce.com platform, Apex Language, Visual Force (Pages, Component & Controllers), Pages, Data Loader, HTML, Java Script, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in, Windows XP.

Confidential, Omaha, (NE)

Salesforce Developer

Responsibilities:

• Performed teh role of sales force developer/administrator.
• Interacted with various business team members to gather teh requirements and documented teh requirements and worked in teh agile methodology.
• Used custom tabs to monitor teh use of company applications by customers and licensed users.
• Customized standard sales force objects like campaigns, leads, accounts, contacts, and opportunities.
• Created custom field and field dependencies on standard objects like Campaigns, Lead, Accounts and Contacts.
• Created pick lists, dependent pick lists, lookups fields, junction objects, master detail relationships, validation and formula fields.
• Developed workflow rules, time triggered workflows for various business requirements.
• Used field level security, profiles and audit trail setup to ensure dat protected data is only with authorized users.
• Used Chatter api to quickly collaborate with teh team members and used to get feedback for teh product development.
• Designed and Implemented teh Page layouts and Custom tabs to suit teh needs of teh application.
• Migrated data from Legacy Systems to Sales forceCRM using data loader.
• Developed and deployed Apex Classes and Apex Triggers in teh Force.com IDE, to accomplish different business needs not supported by teh Declarative Framework.
• Created Roles, public groups and implemented role hierarchies, sharing rules and record level permissions to provide shared access among different users.
• Used Saleforce.com platform to identify issues and gaps in current Reporting format and suggested implementation of teh Analytical tools provided by teh Sales force.com to enhance Reporting and Data consolidation.

Environment: Saleforce.com platform, Apex Language, Visual Force (Pages, Component & Controllers), Pages, Data Loader, HTML, Java Script, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in, Windows XP.

Confidential, Washington (DC)

Salesforce Developer

Responsibilities:

• Designed and developed SFA based Application on Force.com Platform inSalesforce.com environment with Apex programming language at backend and Visual-Force pages as user interface.
• Implemented teh requirements onSalesforce.com platform and Force.com IDE Plug-in using Eclipse.
• Implemented teh requirements onSalesforce.com platform using Eclipse.
• Worked with varioussalesforce.com standard objects like Accounts, Contacts, Leads, Opportunities, and Campaigns etc.
• Developed various Custom Objects, Tabs, Components and Visual Force Pages and Controllers.
• Developed and configured various Custom Reports and Report Folders for different user profiles based on teh need in teh organization.
• Worked closely on configuring various Custom Reports and Report Folders for different user profiles based on teh client requirements.
• Developed Apex Classes and Apex Triggers for various verticals in teh organization and deployed workflows and approval processes for opportunities and case management.
• Created and used Email templates in HTML & Visual force, and developed Apex Classes and Apex Triggers.
• Designed and deployed Custom tabs, Validation rules, and Auto-Response Rules for automating business logic.
• Performed teh roles ofSalesforce.com Developerand Administrator in teh organization.

Environment: Saleforce.com platform, Apex Language, Visual Force, Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls.

Confidential

Programmer Analyst

Responsibilities:

• Involved in analysis and design of teh several modules in teh Project.
• Created use case diagrams, class diagrams, sequence diagrams, deployment diagrams.
• Designed and developed technical specifications using design patterns.
• Involved in all phases (Unit/Integration/System) of Testing.
• Designed and developed Session beans for implementing Business logic.
• Involved in configuration, development, and deployment of EJBs, JSPs & Servlets in Web logic test Environment.

Environment: Java Server Pages (JSP), Struts 2.0, JSF, JavaScript, Java 1.4, Struts 2.0, Hibernate 3.2/3.3, Spring 2.0/2.5, Web Services, EJB, Servlets, SOAP, XML, IBM, IRAD 6.0, CVS, WinCVS, ANT Build Scripts.