SUMMARY

• Around 10 years of professional experience in IT with Five years in Salesforce.com Platform as a developer/support/administration and Five years of experience with Java/J2EE technologies.
• Proficiency in test - driven, agile development.
• Experience in Administration, Configuration, Implementation and Support of Sales force Service and Sales Cloud based on Apex Language, Mobile App and leveraging Force.com
• Worked closely with Business Users to enable business processes using SFDC
• Experience in developing client-specific solutions on force.com platform using Apex classes and Triggers, Visual Force, Communities, Force.com IDE, SOQL, SOSL, SOAP based Web Services.
• Extensive experience in designing Custom Formula Fields, Field Dependencies, Validation Rules, Work Flows, and Approval Processes for automated alerts, field updates, contacts, leads, campaigns, opportunities, quotes, Products, Contract Management and Email generation according to application requirements and Email generation according to application requirements
• Extensive experience in analyzing business requirements, entity relationships and converting to Sales force custom objects, look up relationships, junction objects, master-detail relationships
• Hands on experience in implementing security and sharing rules at object, field, and record level for different users at different levels of organization. Also created various profiles and configured the permissions based on the organizational hierarchy.
• Performed data migration using Ape Data Loader tool, de-duped and cleaned data in Excel prior to import into Sales force.
• Experience working with Force.com IDE, Apex Data Loader, Force.com Explorer and Sandbox environments.
• Experience in working with Eclipse IDE with Force.com Plug-in environment for writing Business logic in Apex.
• Possess good knowledge in Unit Testing, Test Coverage and Code Review.
• Extensive experience in data migration and integration using Apex Data Loader.
• Self-sufficient, flexible, and motivated team player capable of managing several activities.
• Hands-on experience with ETL and Business Intelligence (reporting) tools such as Informatica.
• Experience in web technologies like HTML, Ajax, XML, CSS, JSP, JavaScript, JQuery
• Used TFS, CSV for software configuration management and Version control.
• Good Knowledge in Cast Iron, Informatica.
• Working with Scrum Agile methodology to ensure delivery of high quality work.
• Excellent knowledge of customer focused IT delivery methods used.
• Excellent communication and inter-personal skills; accustomed to working in both large and small team environments.

TECHNICAL SKILLS

Force.com: Apex Language, Apex Classes, Apex Triggers, SOQL, SOSL, Visual Force (Pages, Components & Controllers), Apex Web Services, Apex Data Loader, Force.com Apex Explorer, AJAX, Dashboards, Reports, Analytic Snapshots, Custom Objects, Eclipse IDE Plug-in

Visual Force: Custom Visual Force Pages

Languages: C, Java, J2EE, Servlets, Apex

Database: Sybase Adaptive Server, MYSQL, Oracle

Web: HTML, XML, CSS, JSP, JavaScript, WSDL, SOAP

Platforms: Windows 98/2000/XP/2003/vista

Version Control: TFS, CVS

Tools: MS Office, Adobe Photo shop, Ms Excel, MS-Project 2000

PROFESSIONAL EXPERIENCE

Confidential, Philadelphia

Salesforce Developer

Responsibilities:

• Worked with the user group for requirement gathering throughout the planning and implementation.
• Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization.
• Implemented the requirements on Force.com platform and IDE Plug-in using Eclipse.
• Developed various Custom Objects, Tabs, Entity-Relationship data model, validation rules on the objects and tabs, Components and Visual Force Pages.
• Created page layouts, search layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages.
• Created work flow rules and defined related tasks, time triggered tasks, email alerts, filed updates to implement business logic.
• Designed, developed and deployed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application
• Created new User Accounts and assigned Profiles as per their role in role hierarchy.
• Customized Page layouts for Standard/Custom objects and assigned Record Types.
• Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
• Responsible for all the activities related to configuring Data Loader, uploading data in CSV files into salesforce.com, checking for the correctness of the data.
• Used the sandbox for testing and migrated the code to the deployment instance after testing.

Confidential, Tewksbury, MA

Salesforce Developer

Responsibilities:

• Created Profiles, Roles based on Organization role hierarchy and implemented Record-Level and Field-Level security and configured their sharing settings.
• Involved in gathering customer requirements from business user teams spread over the Sales, Marketing and Customer service.
• Involved in creating gap analysis document, clearly identifying the data, business process and work flows of the organization with respect to salesforce.com implementation.
• Developed and Customizing salesforce.com application based on the user needs.
• Developed field & page layout customization for the standard objects like Leads, Cases
• Maintained and gave permissions to communication templates based on Profiles.
• Created Custom Visual force components and attributes to override the look and feel of standard Visual force components.
• Worked on integration of Hybris to Sales force.
• Created Reports and Dashboards as per the customer requirements.
• Worked on Validation Rules, Triggers, Apex Classes, Visual Force and Page Layouts.
• Worked with senior team members to analyze of each product and its competitor, to integrate new product, and optimize existing products.
• Worked on data migration from databases to SFDC using Data Loader.
• Build the organization’s role hierarchy by adding the Roles as per the organization structure and created custom profiles to satisfy the organization’s hierarchy.
• Worked on various salesforce.com standard objects like Accounts, Contacts, Leads, Campaigns, Opportunities, Quotes, Activities, Dashboards and Reports.
• Created new custom objects, assigned fields, custom tabs, components, custom reports.
• Created custom Reports based on business need and associated them to Dashboard.

Confidential, Raleigh, NC

Sales force Developer

Responsibilities:

• Worked with user group for requirement gathering throughout the planning and implementation.
• Used Eclipse Force.com Toolkit For creating Apex Classes and Apex Triggers to Develop Custom Logic and Objects
• Designed Various Web pages in Visual Force for Capturing Various Customer enquirers and Implemented Logic for Migrating Cases To different Queues Based on the Type of Customer inquiry.
• Designed and Developed Apex Classes, Controller Classes, Extensions and Apex Triggers for Various Functional needs in the application.
• Created Work flow Rules to automate Tasks, Email Alerts, Field Update, time-dependent actions and Outbound API Messages
• Implemented the requirements on Sales force platform and Force.com Ide Plug-In using Eclipse.
• Worked on Sales force Setup & Configurations, Data Migration and Conducting End-User Trainings.
• Debug Apex scripts using Debug Logs and System Log Console to catch Exceptions and execute Governors and Limits.
• Responsible for creating the test methods to provide maximum coverage to the Triggers And other Controller Classes.
• Used the Apex Data Loader for Importing the Data to the Sales force
• Implemented the requirements on sales force platform and Force. com Ide Plug-In Using Eclipse.
• Batch Reassignment of Apex Classes and Work flows Based On Organizational Changes.
• Prepared Training Materials For Business Use.
• Written The Scripts for the User Stories and tested the particular scripts in particular Environments.
• Developed Apex before Insert, Before Update and after Insert, after update Triggers.
• Conducted Unit and Integration Testing, Deployed and Optimized Orchestrations.
• Define Documentation Review Cycles for the Project and assign review tasks to the project team. Follow-Up with Reviews to see them through to Completion.

Environment: APEX Language, Visual Force (Pages, Component & Controllers), Salesforce.com Data Loader, Work flow & Approvals, Reports, Custom Objects, Custom Tabs, JQuery, Security Controls, HTML, Java Script, Java, Web Services, WSDL, Sandbox, Eclipse IDE Plug-in, Oracle 10g.

Confidential, San Jose, CA

Salesforce Admin/Developer

Responsibilities:

• Involved in Sales force Application Setup activities and customized the apps to match the functional needs of the organization
• Developed Apex Classes, Controller Classes, Extensions and Apex Triggers for Various Functional needs in the Application.
• Used SOQL with consideration to Governor Limits for Data Manipulation needs of the Application using Database Objects.
• Developed Web Services using Salesforce.com Web Services API to provide data for third party clients.
• Involved in Data Mapping and Migration of Data from Legacy Systems to Sales force Objects and fields.
• Customized Page Layouts for Cases, Opportunity, Contacts, Quote and Accounts Depending upon user Roles, and Groups.
• Used Data Loader for Insert, Update, and Bulk Import or Export of Data from Sales force SObjects. Used it to Read, Extract, and Load Data from Comma Separated Values (csv) files.
• Extensively used declarative application framework and created applications on Force.com.
• Integrated Sales force to back office Systems for Bi-Directional data exchange using Apex API And Custom Web Services
• Define Documentation review cycles for the Project and Assign review tasks to the project team. Follow-Up with reviews to see them through to completion.
• Communicate project status and escalate issues to Management. Provide Feedback for improving Technical publications procedures, standards, and Methodologies.
• Involved in complete migration of code from sandbox to production using change sets and Eclipse IDE.
• Worked As Enhancement Team Member and performed the Roles of Sales force Developer/Admin in the Organization.
• Created users, roles, public groups and implemented role hierarchies, sharing rules and record level permissions to manage sharing access among different users
• Developed And Configured Various Reports and Report Folders for different User profiles Based on the need in the organization.
• Worked closely with Sales team and Business Analysts and Performed Detailed Analysis of Business and Technical Requirements and designed the solution by customizing various Standard Objects.
• Involved in bug fixing and Production support of the application.
• Worked On Various Standard Objects Like Accounts, Contacts, Cases, Opportunities, Products, Leads, Campaigns, Reports and Dashboards
• Designed and Deployed the Custom Objects, Custom Tabs, Entity-Relationship Data Model, Validation Rules, Work flow Rules, Auto-Response Rules, Page Layouts, Components and Visual Force Pages to suit to the needs of the application.
• Defined Look up and Master-Detail Relationships on the Objects and created Junction Objects to establish connectivity among Objects.

Environment: Saleforce.com platform, Apex Language, Visual Force (Pages, Component & Controllers), Pages, Data Loader, HTML, Java Script, Apex Triggers, Web Services, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in.

Confidential, Arlington, VA

Developer/Production Support

Responsibilities:

• Used EJB, Servlets and other J2EE technologies for the server side programming.
• XRM uses Oracle RDBMS and the support for JDBC access is provided by JDBC drivers from Oracle
• Java Message Service (JMS) provides specifications for standardized data interchange between Java objects
• Involved in Production support for RM, which is developed in C Language
• Developed sample SQL codes. Created, altered and dropped objects via Oracle SQL Developer.
• Building and deployment of EAR, WAR, JAR files on test, stage and production systems in Web Logic Server
• Responsible for the weekly build activity, hands-on deploying development versions.
• Developed Soap messages using Apache Axis Soap Engine
• Involved in development, Production support and trouble shooting
• Installation, configuration, deploy the application on Web logic Server
• Developed billing module using C++

Environment: C++, JBuilder, WebLogic7.1, Java, JSP, Servlets, XML, HTTP,Java Script, SOAP, Oracle8i, SQL, HTML, Solaris, UNIX

Confidential

Java Programmer

Responsibilities:

• Used Object Oriented Methodology for the Java app design
• Created JSP and SERVLET for the front end
• Involved in developing test plans and strategies, as well as the design, development, and execution.
• Tuning and Index creation for improved performance
• Developed sample SQL codes. Created, altered and dropped objects via Oracle SQL Developer.
• Involved in developing test plans and strategies, as well as the design, development, and execution.
• Design and developed JDBC connection objects for the data retrieval and update.
• Worked in JavaScript and HTML for the front end
• Involved in development, Production support and trouble shooting
• Deployed code in testing and production environment

Environment: JDK 1.2, HTML, JavaScript, JSP, Servlets, JDBC, JNDI, SQL, Oracle, and Windows

Confidential

Java Developer

Responsibilities:

• Developed User interface using JSP, Servlets, HTML, and JavaScript.
• Created JSP and SERVLET for the front end
• Developed user interface using Front Page & back end stored procedures using SQL.
• Tuning and Index creation for improved performance
• Unit code tested, documented and trained users
• Implemented an XML solution for the data transfer module.

Environment: Java, JSP, Servlets, SQL Server, XML, JDBC, HTML

Confidential

Java Developer

Responsibilities:

• Developed Build Scripts for Application Deployments Using ANT
• Mentoring the team about version control tool (clear case).
• Involved in Design and Analysis using UML and Rational Rose.
• Developed Enterprise Java Beans (EJB) with full flow of business logic.
• Developed Servlets to access the Enterprise Java Beans.
• Developed Session beans representing different types of business logic abstractions.
• Developed web pages using HTML, Applets and Java script.
• Creation of functional specifications of the mailbox module.
• Development of the class diagrams for the mailbox module using Rational Rose tool.
• Developed Servlets used to communicate with the Enterprise Java Beans
• Involved in designing and development of the User Interface for the system using JSP.
• Involved in the Unit Testing and Integration Testing of the System.

Environment: Applets, Servlets, JDBC, JNDI, XML, Oracle, HTML, Windows 2000.