PROFESSIONAL SUMMARY:

• 8+ years of IT experience including 4+ years in Salesforce as a Developer & Administrator.
• Experience in all phases of Software Development Life Cycle (SDLC) and project life cycle processes.
• Experience in Development, Administration and Support of salesforce CRM and salesforce SFA applications based on Apex Language and leveraging Force.com Platform world's first commercial Software as a Service (SAAS) application running in Cloud Computing Environments.
• Hands - on experience in delivering solutions in SaaS environment.
• Skilled in Sales cloud, Service cloud, Marketing cloud, Chatter and App Exchange applications.
• Involved in the Integration of Salesforce sales application with the legacy ERP systems like SAP, Oracle and other using Web Services.
• Gathered requirements and developed client-specific solutions by understanding customer's business and technical environment.
• Expert in preparing functional and technical design documents.
• Administered and configured the Users, Roles, Profiles, Validation rules, Assignment rules, Auto response rules, Approval processes, Escalation rules, Email templates and Formula fields.
• Involved in the implementation of custom objects, components and custom controllers and the actions using triggers, visualforce pages.
• Used the sandbox for testing and migrated the code to the deployment instance after testing.
• Developed and configured various Dashboards, Custom Reports and Report Folders for different user profiles based on the need in the organization.
• Expertise in Salesforce Platform technologies including: Apex, Visualforce, SOQL, SOAP, REST and Bulk API’s
• Used Test Classes to check the code coverage of the Apex classes and Triggers.
• Hands on experience with the Eclipse IDE with Force.com plug-in environment for writing Business logic in Apex programming language.
• Experience in Creating Dev and Test Sandboxes by refreshing code from production.
• Extensive experience in integrating Salesforce.com with enterprise applications using REST and SOAP API’s.
• Managing different Salesforce Instances and Releases and Involved in Data Migration and Deployment activities
• Hands on experience with the SFDC development and administration on Eclipse IDE, Change sets and ANT migration tool.
• Experience with creating builds using Salesforce Metadata API and Ant.
• Comprehensive experience in identifying, debugging and solving issues in Salesforce.
• Experienced in using Data loader, Workbench,Data import wizard & Jitter bit data loader and Apex data loader.
• Proficiency in Object Oriented Languages like C++, Java, JSP and in web technologies like HTML, XML, CSS, JSP, WSDL, and SOAP.
• Experience in customizing Salesforce CRM for generating web-to-leads and web-to-cases.
• Experience in Object Oriented Languages like Java, J2EE, JSP, and Servlets.
• Ability to adapt quickly to challenges and changing environment.
• Configured and maintained user security permissions in compliance with Organizational needs.

TECHNICAL SKILLS:

• Force.com Platform
• Apex Language
• Apex Classes /Controllers and Extensions
• Apex Triggers
• Visualforce Pages
• Force.com IDE(Eclipse)
• Batch Apex
• Packaging and Migration
• SOQLSOSL DML
• Data Loader
• Reports & Dashboards
• Salesforce to Salesforce
• Eclipse IDE Developer console
• ETL Informatica tools.

PROFESSIONAL EXPERIENCE

Salesforce Developer/Administrator

Confidential,NJ

Responsibilities:

• Design and developed solutions based on functional, migration and integration requirements for SFDC platform.
• Develop prototypes on SFDC environment for Proof of Concept demo and for customer endorsement.
• Work on customization of standard objects like Lead, Account, Contact and Opportunity.
• Perform day to day User Management on SFDC Org by configuring Sharing Rules, Permission Sets, Roles and Profiles.
• Create custom report types, custom reports and dashboards to meet the reporting requirements of the decision makers in the organization.
• Created and maintained the email templates to be used in the Workflows, Auto Assignment Rules and Auto Response Rules related to Lead Management module in Sales Cloud.
• Work on complex data migration projects using Data Loader tool and Cast Iron.
• Develop Visualforce pages, Visualforce custom components, portal pages with Javascript for validation.
• Design and develop APEX classes, APEX triggers, Custom Controllers, Controller extensions.
• Integration of Sales cloud with external information systems using SOAP API web services.
• Integration of Oracle E - Business Suite products master data with Salesforce.com by using Cast Iron Application.
• Deploy changes from SFDC sandbox environment to Production environment using change sets.
• Conduct knowledge transfer sessions for associate resources working in SFDC technology.

Environment: Salesforce.com, Force.com Platform, Apex Classes, Chatter, Visual Force Pages, Controllers, Custom Objects, Custom Tabs, Email Services, Java, Workflow & Approvals, Reports, Security Controls, Eclipse IDE, WSDL, Windows.

Salesforce Developer/Administrator

Confidential, Tampa,FL

Responsibilities:

• Interacted with various business team members to gather the requirements and documented the requirements.
• Worked on salesforce - to-salesforce integration to merge data with two different companies using salesforce.
• Created Custom Objects and fields for transactional and contractual information.
• Designed and deployed Custom tabs, validation rules, Approval Processes and Auto-Response Rules for automating business logic.
• Created workflow rules and defined related tasks, email alerts, and field updates.
• Implemented pick lists, dependent pick lists, lookups, master detail relationships, validation and formula fields to the custom objects.
• Created page layouts, search layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages.
• Created workflow rules and defined related tasks, time triggered tasks, email alerts, field updates to implement business logic.
• Created templates, approval processes, approval page layouts and defined approval actions on them to automate the processes.
• Created various Reports (summary reports, matrix reports, pie charts, dashboards and graphics) and Report Folders to assist managers to better utilize Salesforce as a sales tool and configured various Reports and for different user profiles based on the need in the organization.
• Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• Used SOQL & SOSL for data manipulation needs of the application using platform database objects.
• Used field level security along with page layouts to manage access to certain fields.
• Used Force.com developer toolkit including Apex Classes, Apex Triggers and Visualforce pages to develop custom business logic.
• Created custom Dashboards for manager s home page and gave accessibility to dashboards for authorized people.
• Involved in Unit Testing, for the customizations and developments done during the project.

Environment: SalesForce.com Platform, Apex Language, Visualforce Pages, Components and Controllers, Data Loader, Workflow and Approvals, Reports, Custom Objects, Tabs, Email Services, Security Controls, HTML, JavaScript, Eclipse IDE Plug-in.

Salesforce Developer

Confidential

Responsibilities:

• Understanding SFDC CRM processes for pre-sale activities at Gexa Energy.
• Intensely conducted meetings with business and technology groups at both organizations.
• Business processes streamlining and processes re-engineering.
• Providing technical architecture of the target platform, with all interfaces.
• Identifying the need of third party tools, required number of licenses and users.
• Estimating migration project efforts.
• Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization.
• Interacted with various business team members to gather the requirements and documented the requirements.
• Worked with various salesforce.com objects like Accounts, Contacts, Leads, Opportunities, Reports, and Dashboards.
• Developed various Custom Objects, Tabs, Components and Visualforce Pages and Controllers.
• Developed and configured various Custom Reports and Report Folders for different user profiles.
• Developed Custom Objects, Custom Reports and configured the Analytic Snapshots to dump the data on regular basis for the sales performance and lead generation statistics.
• Created and deployed Several Reports using salesforce.com platform.
• Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• Developed and deployed workflows and approval processes for opportunities and products/ assets management.
• Created and used Email templates in HTML and Visualforce.
• Performed the roles of Salesforce.com Analyst/ Developer and Administrator in the organization.
• Used the sandbox for testing and migrated the code to the deployment instance after testing.
• Interacted with the Salesforce.com premium tech support team on a regular basis.

Environment: Saleforce.com platform, Apex, Visualforce (Pages, Component & Controllers), Pages, Data Loader, HTML, JavaScript, CSS, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Windows XP.

Software Engineer

Confidential

Responsibilities:

• Analyzed the customer provided functional Requirements and prepared High level design document, UML class diagrams using rational tool.
• Having the ownership of the total use cases and implemented the agile methodologies.
• Developed User Interface components of Site Manager, ePublish templates using JSP (Java Server Pages), HTML, DTHML, CSS (cascading Style Sheets), AJAX (Asynchronous JavaScript and XML) and JavaScript used for front end validations of web pages, ePublish form templates.
• Developed and maintained Widgets using Spring MVC, Spring IOC (Inversion of Control) and implemented Hibernate OR mapping to communicate with database.
• Designed and implemented the Hibernate Domain Model and involved in writing (HQL) hibernate queries to manipulate data in database.
• Involved in to writing the PL/SQL Stored Procedures, cursors and functions to access the content from database in ePublish content Management tool.
• Worked with AJAX and JavaScript for asynchronous communication and Worked with WSAD 5.1 (WebSphere Application Developer) as IDE, CVS as version control.
• Involved in configuration of Data sources in WebSphere Application Server and involved in writing UNIX shell, Perl scripting for deployment process in AIX systems.
• Developed Unit Test case classes and tested persistence methods of the different components using JUnit framework.
• Good experience in debugging the application by running the server in debug mode and having the experience in usage of log4J to persist the data in log files.

Environment: J2SDK, J2EE (Servlets, JSP, JDBC, XML, XSLT 2.0), JavaScript, Ant1.7.x, Putty, JQuery, TOAD, Hibernate, AJAX, JUnit4.x, Windows XP and other Office Tools.

Software Engineer

Confidential

Responsibilities:

• Involved in various stages of the project life cycle primarily design, implementation, testing, deployment and enhancement of the application.
• Involved in designing the system based on UML concepts which include data flow diagrams, class diagrams, sequence diagrams, state diagrams using Rational Rose Enterprise Edition
• Designed and developed web pages using JSP, HTML and used JavaScript for client side validation
• Involved in design and development of the application in n-tier fashion based on MVC architecture standards and utilized Struts frame work.
• Developed data model and stored procedures.
• Developed Servlets to process update information.
• Used JDBC for communicating with the database.
• Responsible for maintenance and production support of the application documented design and functional aspects of the application

Environment: Java, JSP, Servlets, JavaBeans, MVC, JMS, EJB2.0, Weblogic 8.1, JavaScript, ORACLE8i, HTML, DHTML, XML, Windows XP.