PROFESSIONAL SUMMARY:

• Over 7+ years of overall professional IT experience wif 4+ years of experience in Salesforce.com and Force.com platform developer.
• Experience in working wif Debug Apex Scripts using Debug Logs and System Log Console to catch Exceptions and execute Governor Limits.
• Experience on working wif Chatter objects.
• Integrated SFDC wifMarketoTool to make Marketing process easy to access Leads and opportunities.
• Experience in SFDC Integration using Web Service and Apex Programming, Sales force.
• Strong noledge about Sales cloud, Service cloud,Marketoconfiguration and customization and good understanding wif Client/Server architecture, Object - Oriented design techniques and web application design.
• Extensive experience in lead, case management, web-to-lead, Web-to case, Email-to-case.
• Good understanding of Salesforce.com Governor Limits wif an ability to optimize code to respect those limits.
• Good experience in working on Eclipse IDE wif Force.com Plug-in for writing business logic in Apex programming language.
• Experience onVEEVACRM implementations.
• Performed administration activities for SFDC/Veevaincluding System Configuration, Analytics Reporting, Data Migration, User Acceptance Testing, End User Training Development & Delivery and System Testing.
• Highly proficient wif Sales Cloud, Service Cloud, Service Max web service, Force.com, Community Portal, Chatter, Knowledge One and App-exchange on Sales force.
• Designed various web/landing pages to provide registration for various content downloads and event attendance throughMarketo.
• Proficient in Data Migration from Traditional Applications to SalesForce using Import Wizard and Data Loader Utility.
• Experience in working wif Salesforce.com sandbox, Integration and production environments.
• Experienced in Creating Roles, Profiles, Email Services, Page Layouts, Workflow Alerts and Actions, and Approval Workflow.
• Excelled in working wif various salesforce.com standard objects like Accounts, Contacts, Opportunities, Products, Cases and Leads.
• Competent in SFDC Administrative tasks like creating Profiles, Roles, Users, Email Services, Approvals, Workflows, Dashboards, Tasks and Events.
• Experience in web technologies like HTML, XML, and JavaScript, ExtJS and also experienced on working wif data structures to manage large amount of data efficiently.
• Proficiency in Object Oriented Languages like C++, Java, J2EE, JSP, Servlets and other Java technologies.
• Strong Database (RDBMS) development experience in writing queries, functions, stored procedures, triggers, and views in Oracle, SQL, PL/SQL and MS Access.
• Excellent Client management skills, presentation skills, operational metrics, time management, analytical, great communication and interpersonal skills.

TECHNICAL SKILLS

Salesforce Technologies: SFDC Certified Force.com Developer, Salesforce CRM, Salesforce SFA, Apex Language, Apex Classes/Controllers, Apex Triggers, SOQL, SOSL, Visual Force Pages / Components, S Controls, Apex Web Services, AJAX, Workflow & Approvals, Dashboards, Analytic Snapshots, Case Management Automation, Custom Objects.

Salesforce Tools: Eclipse, Force.com Eclipse IDE Plug-in, Force.com Explorer, Apex Data Loader, Force.com, Workbench, Force.com Platform (Sandbox and Production), Marketo.

Other Programming Languages: Java, JavaScript, JQuery, HTML, XML, DHTML, C, C#.

Databases: MS SQL Server 2000/2005, PL/SQL, RDBMS, Oracle 8i/9i/10g, MS Access, and MySQL

Operating Systems: Windows NT / 2000 / XP Pro / Vista, Windows Server 2000 / 2003 / 2008, Linux.

Business Processes: Incident Management, Change Management through BMC Remedy, HP Service center

PROFESSIONAL EXPERIENCE

Confidential, New York, NY

Sr. Sales force Developer

Responsibilities:

• Working on a Large-scale & complex Salesforce development projects along wif integrating date from other systems/Repositories.
• Salesforce Configurations across all the Standard objects like Accounts, Contacts, Cases etc.
• Managed Salesforce platform for 1300+ end-users
• Worked on configuring standard Salesforce Chatter and also customizing it by including custom logics on chatter objects using triggers and Classes and VF Pages.
• Good understanding of standard Chatter objects and their limitations.
• Designed, Implemented and deployed the Service Cloud wif various custom built Page layouts, Custom tabs, Custom Apps to suit to the needs of the application also created various Profiles to enable the Service Cloud specific to them.
• Provided daily user support in managing users, creating and maintaining custom objects and fields, handling bulk data migration, maintenance of page layouts, and installation and support of App Exchange applications like Exact Target andMarketo.
• Installed and applied App Exchange applications likeMarketoto enhance business requirements.
• Designed and developed various Visualforce Pages, Apex Classes, Controller Classes, Extensions and Apex Triggers for functional needs in the various applications.
• Created Various Validation Rules & Workflows specific to limited user groups by filtering out through their Profiles while working on Service Cloud.
• Designed very complex Visual force pages using JavaScript, CSS, HTML, JQuery and Controllers.
• Created various Record Types, Support Processes, Assignment Rules, Public Groups, Queues, Custom Settings, Sites, Time-Based Workflows etc.
• Used complex SOQL Queries in the Codes and also in the tools like Data Loader to Extract, Insert or Update vast data (millions of records) from/into custom objects & Standard objects.
• Well maintained Test Code Coverage & Unit Testing for all the codes in the system following the Salesforce limits.
• Responsible for my Project deployments for all the releases and for Post deployment Testing.
• Developed Documentation of all the Projects those me worked on and maintained them in SharePoint.
• Responsible for guiding QA & UAT teams for testing the assigned Projects for all the releases both in Sandbox and Production Orgs.

Environment: Agile, Salesforce Unlimited Edition, Service Cloud, Sales Cloud, Apex, VisualForce (Pages, Component & Controllers), JQuery, JSON, XML, HTML, CSS, Workflow & Approvals, Marketo, Reports, Custom Objects, WSDL, Custom Tabs, Eclipse/Force.com IDE.

Confidential, Baltimore, MD

Sales force Developer

Responsibilities:

• Created both Managed and Unmanaged Packages wif deprecated annotations to be available for partner Sales force users and other external users.
• Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com Objects. Used it to read, extract, and load data from comma separated values (CSV) files.
• Implemented case management automation (on Case Object) to track and solve customer's issue and also Implemented Web-to-Case entry and manual case entry for entering customer's cases.
• Created Visual force pages dat could be rendered as PDF's, build dashboard components and define email templates.
• Created and customized value propositions and a summary of the key items to in order to maximize deployment value usingMarketo.
• Maintained an E-mail to Case system wif auto-notifications sent to users when a case is created for their respective departments.
• Developed Visualforce Pages, wif standard and custom controllers.
• Developed Apex Triggers to update fields and child objects.
• Developed Apex Classes & Triggers to implement the business logic as per the requirements.
• Implemented Wrapper classes for better visual force pages management and smoothfunctioning.
• Created sharing rules for providing cross functional teams of the organization access to records.
• Created Custom controllers implementing complex code for Sales Force, VF pages, also integrated force.com application on mobile platform like me-phone, Blackberry and Android.
• Implemented relationship fields for proper data loading and maintaining the quality of the data.
• Handled SOAP/Restful Web services consumption for fetching content from the Internal Web server.
• Used SOQL & SOSL wif in Governor Limits for data manipulation needs of the application using Force.com Explorer.
• Migrated complex Excel validation rules in regular expression into Salesforce validation rules.
• Followed Agile methodology for the execution of day to day work related activities.

Environment: Force.com IDE, Apex Classes, Apex Triggers, VisualForce pages, Marketo, Validation Rules, Formula Fields, Data Loader, Reports and Dashboards, Workflow & Approvals, Web Services.

Confidential, Northbrook, IL

Sales force Developer

Responsibilities:

• Interacted wif Business users for requirements gathering, analysis and development.
• Worked on variousSalesforce.com Standard Objects including Accounts, Contacts, Reports, Dashboards, Events and Tasks.
• Deployed the code over sandboxes using Change set.
• Written Test Cases to check code coverage in Apex Classes and Apex triggers.
• Developed various Apex classes, Controller classes and Apex Triggers for various functional needs in the application.
• Developed various Custom Objects, Formula fields, Master-Detail, Lookup relationships, Tabs, validation rules.
• Created various Profiles, Roles, and Page Layouts and configured the Permissions based on the Organization hierarchy requirements.
• Designed and deployed Custom tabs, validation rules, Approval Processes and Auto-Response for automating business logic.
• Developed Cascading Style Sheets (CSS) for creating TEMPeffects in Visual force pages.
• Created Workflow rules and defined related tasks, email alerts, and field updates.
• Implemented Pick lists, Dependent Pick lists, lookups, Master detail relationships, validation and formula fields to the custom objects.
• Created email templates and inbound emails using Visual Force for clients and customers.
• Enabled Chatter for the Organization and TEMPeffectively communicate wif the users in the Organization.
• Implementation of Data Loader for loading the data.
• Developed business documents forSalesforce.com Custom objects.
• Worked on different portals like Self Service Portal, Partner Portal and Customer Portal.
• ImplementedSalesforce.com web services client using Sales force web services API, Java, XML and partner WSDL.
• Developed several Custom Reports & Dashboards to better assist managers and report folder to provide report accessibility to appropriate personnel.
• Involved in Agile methodology, Scrum dat dramatically improved productivity and reduced errors.
• Provided the training to Business user's about the system

Environment: Salesforce.com platform, Apex Language, Visual Force (Pages, Component & Controllers), Workflow & Approvals, Custom Objects, JavaScript, Dojo, JSP, Ajax, Sandbox data loading, Eclipse IDE Plug-in.

Confidential, Charlotte, NC

Java/Sales force Developer

Responsibilities:

• Worked on the design of the entire end-to-end architecture for the Classification Web Application.
• Designed the UI, the services layer and the database object model design based on Java Spring 3.0 MVC architecture.
• Added dynamic functionality to the user interface using JavaScript and Dojo toolkit.
• Developed the data grid widgets using Dojo libraries.
• Used Clear Case for maintaining the project documentation and code.
• Using LifeRay Portal Enterprise edition, developed the content management system for the client.
• Customized Liferay workflow engine to suit requirements.
• Developed the web front end layer using JSP, JavaScript for the registration application where different users, employees, contractors, and clients can login to their maintenance pages and manage their accounts.
• Designed and developed highly customized front end Screens using Sencha ExtJS framework library, JavaScript, HTML, CSS as a Rich Internet Application (RIA).
• Developed the service layer Restful Web services using Spring for various service tasks including email application, attachment service, and transfer of data across different applications.
• Developed the DAO layer using Java JPA specification to setup object relational mapping to support the database operations for the service layer operations.
• Implementation of components and wireframes using cross-browser compatible JavaScript, jQuery and AJAX.
• SOAP has been used as a protocol to send request and response in form of XML messages. WSDL has been used to expose the web services using Apache Axis.
• Installed and deployed the application on the JBoss Application Server, wif JBoss Developer Studio being the IDE for development.
• Built the project using Maven script and using JAX-B specification for the XML handling.
• Developed an exclusive Forgot and Reset Password application for the system where users will be sent password reset instructions by email to reset their password.

Environment: JDK 1.6, JBoss Developer Studio, Maven, JavaScript, Dojo, JSP, Ajax, Spring MVC, Hibernate, Oracle 10g, SVN, JIRA, Windows, CSS, HTML, LifeRay, Putty.

Confidential, Nashville, T

Sr. Java Developer

Responsibilities:

• Responsible for documenting the user requirements and system design specifications.
• Responsible for analyzing business processes, user new requirements.
• Analyzed current business process and investing the old system.
• Used HTML, CSS and JSP for developing web pages and JavaScript for client side validation.
• Designed and developed back end code using Servlets and JavaBeans.
• Designed and implemented the database interaction using JDBC, and stored procedures using PL/SQL.
• Involved in process of gathering, modeling and transforming data into useful Information
• Created tables, Queries, indexes, stored procedures, triggers and constraints.
• Developed Logical data model, Physical data model and Entity Relationship Diagrams.
• Fixing defects on the JSP pages and working on enhancements.

Environment: Java, J2EE, Spring MVC, Web Services SOAP, Restful, XML, XML parsers, Ajax, JSON, JSP, CSS3, HTML5, Hibernate, JDBC, UML, SVN, TOAD, Eclipse.

Confidential

Sr Java Developer

Responsibilities:

• Used Struts validation framework extensively. Developed JSP's using Struts tag libraries.
• Struts framework, which internally uses the J2EE design patterns, is used for Logging and tracing were used.
• Responsible for design and architecture of the project by using MVC framework.
• Used JSP for presentation layer and sessions as controller, entity beans as the model to represent the persistent data and interacted wif Oracle database as per MVC Architecture.
• Design Implementation of GUI using HTML, JSP, AJAX and CSS.
• Designed and developed the JSP for the different modules.
• Developed EJB and Action Servlets for implementing controller and model layer.
• Developed the XML Schema for the data maintenance and structures.
• Used the XML Parsers like SAX parser to parse the data.
• Worked wif various Style Sheets like Cascading Style Sheets (CSS) and XSL.

Environment: Java Server Pages (JSP), Struts 2.0, AJAX, JavaScript, CSS, Java 1.4, Struts 2.0, Hibernate 3.2/ 3.3, Web Services, EJB, Servlets, Oracle 10g, IBM Web Sphere 6.0, Eclipse 3.1, CVS, Win CVS, ANT Build Scripts.

Confidential

Java Developer

Responsibilities:

• Worked wif business and user groups to identify and implement functional enhancements and new requirements.
• Extensively used XSL as a XML parsing mechanism for showing Dynamic Web Pages in HTML format.
• Developed complex intra Portlet communication across web applications using cooperative Portlets. Developed simple Portlet messaging on a single page using Portlet API.
• Used Portal Enable, Portal Extend for personalization, content publishing, document management, productivity functions along wif the scalable portal framework.
• Extensively used Portal toolkit plug - in for creating, testing, debugging and deploying individual Portlets.
• Involved in the development of Standard XML reports using the Xalan parser and XSLT style sheets.
• Developed billing system pages using Struts Framework and written some of the custom tags.
• Used Spring IOC and MVC for enhanced modules.
• Implemented SOAP protocol to get the requests from the outside System.
• Used Rational Clear Case as a source control for code changes.
• Followed coding and documentation standards.
• Involved the writing SQL quarries and Joins.
• Used Rational Clear Quest to document and track issues and resolutions.
• Provided development support for System Testing, Product Testing, User Acceptance Testing, Data Conversion Testing, Load Testing, and Production.
• Involved in configuration and deployment of application on Web Logic server.

Environment: Java, J2EE, J2EE architecture, Servlets, JSP, Struts, Web services, Taglibs, Portals, Hibernate, XML, HTML, Java Script, SOAP, RAD, Ant, Log4J, Oracle, Web Logic server, Clear Case, Linux.