Dynamics Crm Consultant Resume
WA
PROFESSIONAL SUMMARY
- About 8 years of IT experience with exceptional skills in Analysis, Object Oriented Design, Development and Implementation of Web based Applications using various Microsoft technologies.
- 4+ years of experience in implementation and customization of Microsoft Dynamics CRM 2015, 2013, 2011 using C#, ASP.NET, ASP.Net MVC 4.0, HTML, ADO.Net, JavaScript Query, XML, and SQL Server.
- Experience in setting up Microsoft dynamics CRM environments (Both On - Premise and Online) and demonstrate them to potential prospects.
- Experience in integration of MSCRM with internal and external third-party/ enterprise level applications.
- Involved in Migration of Microsoft Dynamics CRM from older versions to teh most recent versions.
- Create and develop Microsoft Dynamics CRM Custom parts (Plug-in’s, Workflows, Data Migration, and Web forms, Entity, Sitemap & Ribbon Customizations) to cater business needs of customer.
- Experience in using Microsoft Dynamics CRM SDK, CRM for Outlook (Online/Offline), Data Migration Tools, and Scribe etc.
- Developed custom applications using SOAP and REST, ASP.Net WEB API Services
- Experience in writing LINQ based queries to perform CRUD operations.
- Hands on experience in reports development using SQL Server Reporting Service (SSRS), Microsoft Power BI Reports and also experienced in developing integration packages using SQL Server Integration Service (SSIS).
- Perform gathering business requirements needs and translate into Microsoft Dynamics CRM functions.
- In-depth practical knowledge of all modules and features of Microsoft Dynamics CRM 2015, 2013, 2011 versions and also has good exposure in other areas of project execution like Customer facing, Requirement gathering and analysis, Consulting, Solution Designing, Documentation, Implementation, Development and support of Business Solutions.
- Good Experience in creating teh Web pages using HTML5, CSS3, Bootstrap Technologies
- Good Knowledge in Data Structures.
- Expertise in consuming and publishing teh Windows Communication Foundation (WCF) Services in defining teh Service, Operation, Data and Fault Contracts.
- Has Good knowledge in Microsoft Windows Azure.
- Implement code version maintenance/tracking using Microsoft Team Foundation Server (TFS).
- Create process models, specifications, diagrams, and charts to provide direction to developers and/or teh project team
- Experience working in Agile environment and participating in Agile ceremonies - Sprint Planning, Sprint Commitment, Daily stand-up, Continuous Release planning, Sprint
- Proven ability to analyze problems, root causes and develop innovative solutions to business challenges and streamlining operations.
TECHNICAL SKILLS
Microsoft Technologies: .NET Framework 2.0/3.0/3.5/4.0, ASP.NET, ASP.Net MVC, ADO.NET, Web Services, WCF, WPF, WSDL, SOAP, LINQ, PowerShellWeb Technologies: HTML,HTML5, CSS3,JavaScript, JQuery, VBScript, XML, CSS, AJAX, REST,SOAP, WSDL
Languages: C#, VB.Net, C, C++, T-SQL, PL/SQL
Database: SQL Server 2012/2010/2008/2005, Oracle 11g/10g
Development Tools: MS Visual Studio 2015/2013/2010, Adobe Dreamweaver, Adobe Flash, Adobe Photoshop, MS Visio, IBM Rational Rose and Microsoft Testing Tools
Version Controller: Team Foundation Server (TFS),Tortoise SVN
Reporting Tools: SQL Server Reporting Services (SSRS), Crystal Reports 10/11, Microsoft Power BI
Web Servers: Internet Information Services (IIS) 7.5/7.0
Operating System: Windows XP, Windows 7, Windows Server, Linux
PROFESSIONAL EXPERIENCE
Confidential, WA
Dynamics CRM Consultant
Responsibilities:
- Involved in both technical and business elements of software development, integration, and implementation of Application.
- Designing, customizing, and implementing Microsoft CRM 2015 online (Cloud).
- Involved in creation of New organization, Business units, custom entities, fields.
- Customized teh Sitemaps, UI and used Ribbon Work Bench.
- Data mapping between CRM Cloud and SQL Database.
- Created Managed and Unmanaged solutions in CRM 2015 and migrated them across various environments.
- Developed plug-ins for synchronization of data between two entities.
- Created Users, teams, custom security roles, privileges/rights to roles, assigning and sharing of records.
- Developed Java Scripts for entities in response to client side events on teh entity forms.
- Developed Custom reports using Microsoft reporting services (SSRS) and Power BI Reports and hosted them on SharePoint online version.
- Created teh Dashboard front end using HTML5, CSS3, J Query, Boot Strap techniques.
- Created and maintained documentation and conducted end user training while implementing and supporting CRM system.
- Created CRM forms, views, dashboards as well as workflows according to teh customer needs.
- Developed REST based Web services for fetching data from CRM cloud.
Environment: Microsoft Dynamics CRM 2015, C#.net, Visual Studio 2012, BIDS, Fetch XML, SSRS.
Confidential, Boston, MA
Responsibilities:
- Installed and configuredBizTalkSupport Environment.
- Involved in creating Software Development Life Cycle (Analysis, Design, Development, Testing and Deployment) of project.
- Developed and Created Schemas, Maps, Pipelines and Orchestrations.
- UsedBizTalk Mapper to establish teh communication between teh schemas and various Functoids.
- Involved in writing Script/Custom Functoids based on various protocols, used different adapters (SMTP, HTTP, and FTP) to serve clients request.
- Involved in Error Handling to effectively and actively monitor teh business activities.
- Used Health and Activity Tracking (HAT) to track and view specific events and messages.
- Developed Web Service Interface to submit teh project requests and approve teh project requests. Extensively written technical specifications for various modules according to teh Microsoft specifications. Strictly followed teh Microsoft Application Development Standards and Quality Process.
Environment:BizTalk Server 2006/2013 R2, Visual Studio 2005/2013, SQL Server 2005/2012, Windows Server 2003/2012 R2, C#.NET, XML, Web Services.
Confidential, WA
Software Development Engineer
Responsibilities:
- Involved in teh design, development and support of Charge Code Assignment using Microsoft Dynamics CRM 2011, Scribe Insight, SSRS, SQL Server, and SharePoint Server 2010.
- Worked extensively on defining application functional requirements, Use Case, Test Cases, Application usability requirements, UI specifications and application process flow.
- Dedicated and client focused Business Analyst with over 1+ years of experience in teh implementation and support of Dynamics CRM solution.
- Provided training and ongoing support for customers in report
- Develop interfaces and bridges using WCF SOAP Services between CRM 2011 and existing enterprise applications for accurate and secure data flow within teh enterprise.
- Consume data and services from other enterprise applications and update related CRM 2011 entities accordingly.
- Worked in customizing Microsoft Dynamics Solutions to enhance operational and business processes by building Workflow and Dialogue processes, creating Entities, Attributes, Entity relationships, Views and Forms
- Involved in doing CRM modifications such as Plugins, JavaScript and C# Web services for CRM 2011.
- Developed plug-ins to encrypt social security number (SSN) of contacts.
- Uploaded data from old data sources into Microsoft Dynamics CRM.
- Extensively used application capabilities such as queues, activities, data import, charts and dashboards.
- Created teams and security roles to implement role-based forms.
- Integrated SharePoint and other web applications with MS CRM by using Iframe and MS CRM Web Services.
- Involved in Ajax scripting (jQuery framework) for dynamically loading user controls.
- Developed Custom reports using Microsoft reporting services (SSRS), also involved in development of complex reports using C#.Net
Confidential, Jacksonville, FL
BizTalk Developer
Responsibilities:
- Worked with BizTalk Server 2009 R2, SQL Server 2005 and Visual Studio 2008
- Involved in Requirements, Analysis, Design, Development, Deployment, Testing, and Go-Live stages of teh project.
- Designed and generated XML Schemas based on business document representations.
- Used BizTalk Mapper to map XSD files to meet data transformation requirements.
- Used custom functoids to handle conditional data.
- Planned, designed and developed BizTalk Orchestrations based on internal and Business Partner specifications.
- Implemented OOPs concept in Asp.Net& C#.Net and developed code libraries and assemblies for code reusability and reduce development time
- Involved in teh creating of database objects like tables views, stored procedures, functions, DB triggers and indexes using SQL Server 2008
- Implemented teh WCF services to expose processed positional data to other application within bank.
- Worked on onsite /offshore team as onsite co-ordination lead heading teh team.
- Worked on weekly basis releases.
- Successfully managed a team of developers maintaining teh deadlines and project deliverables
- Development, Test and Production servers installation and configuration
- Configuring FILE, SFTP, FTP, Oracle, SQL, Scheduled Task and WCF adapters
- Closely working with client and implementing BizTalk applications in timely fashion
- Implementing complex schemas, Maps, Functoids and Orchestrations
- Implemented complex Business rules for data validation like Name, Address, Policy Number…
- Proposed and implemented multi environment for BizTalk applications
- Configuring host and host instances with advanced properties which will improve teh BizTalk application performance
- Providing Level2 and Level3 Production support which includes close monitoring and bug fixing
- Working with OPAS( Dell Tool) for generating tickets for activities which includes Incident Management, Problem Management, Change Management and Request Management
- Migrated BizTalk applications from 2010 to 2013
- Configuring applications in BAM to track teh exceptions, errors and generate teh reports
- Maintenance and monitoring BizTalk related databases including BAM, Primary Import,
- Implemented .NET application which will capture teh exceptions and notify to appropriate groups
- Working with Control M teams to schedule teh automation jobs which includes daily, monthly..
- Working with XSLT, Canonical Schemas
- Implemented BTDF which will reduce time to deploy teh BizTalk applications
- Achieved teh SLAs and got teh appreciation from client
Environment:BizTalk Server 2009 R2, BAM, XML, SQL Server 2005, Visual Studio 2008, Visio, C#, ASP.NET.
Confidential
Software Engineer
Responsibilities
- Involved in designing and coding for web forms of teh application with ASP.NET 2.0.
- Developed classes in Business Layer and in Data Access Layer in C#.
- Developed ASP pages approved Design Document.
- Used JavaScript to handle Client-Side validations.
- Suggested various design changes in SQL Server tables and Stored Procedures.
- Used XML and XSL Transformations to display content on teh website.
- Provided extensive documentation for all teh modules/products worked on.
- Created generic secure and reusable data access components using teh ADO objects such as Dataset, Data Adapter and Data Reader.
- Performed teh unit testing for teh application.
Environment: Visual Studio.NET 2005/2008, C#.Net, ASP.NET 3.5, ADO.NET, IIS, Web Services, HTML, DHTML, SQL Server 2005, Windows XP.
