SUMMARY

• 4+ years of diverse experience in Information Technology with focus on Business Analysis, Business Modeling, Requirement Gathering, Technical Documentation, Software Development,Validation and Web Application Services
• In - Depth understanding and progressive experience in all phases of the iterative Systems Development Life Cycle (SDLC)
• Proficient in using Agile Scrum methodologies and used excel extensively to write user stories, analyzed the iteration Burn Down Charts and reviewed defects.
• Experience in Credit and Fraud Processing, Credit Card business, Payments, Compliance and Risk Management domain.
• Knowledge of business processes in various verticals of Confidential Credit, Fraud, Customer Servicing and Payment Processing.
• Specialization in Pega Rules Process Commander (PRPC).
• Acted as a Pega Business Liason between the business and the technical team in the areas of Software Design and Development Life Cycle and Web based technologies.
• Experience in developing Work Flows and Activities, Rule based Business Process Management using Pega Rules Process Commander (PRPC), Decision tables, Decision maps, Declarative expressions, Constraints, and Indexes.
• Experience in using Pega BA tools like Application Profiler and Application Accelerator.
• Experience working on prototyping wireframes using iRise tool
• Involved in Test Planning, Test Preparation, Test Execution, Issue Resolution and Report Generation to assure that all aspects of a Project are in Compliance with the Business Requirements
• Experience working in SQL, PL/SQL to build Oracle Packages, stored procedures, functions, Packages, Triggers and Cursors for processing data
• Exceptional interpersonal, organizational communication, customer service and presentation skills and ability to assimilate new technologies, product and solutions.

TECHNICAL SKILLS

Software Development: SQL, PL/SQL, C#, Visual Basic, .NET 3.5, Java, C, C++

Web Development: ASP.NET, HTML, XHTML, XML, CSS, Java Script

Tools/Utilities: TOAD, QTP 10.0, Epiphany Right Point 6.5, SharePoint, iRise V9, PEGA 6.2v

Databases: Oracle 8i/9i/10g/11g, MS SQL Server, Lotus Notes 6.5

Operating Systems: Windows NT/2000/XP/Vista/7/Ubuntu/Linux/Unix

Applications: MS Project, MS Visio, MS Office, Dreamweaver

Object Oriented Methodologies: Coad & Yorden Object-Oriented Analysis and Design, UML

PROFESSIONAL EXPERIENCE

PEGA Developer

Confidential

Responsibilities:

• Responsible for working with the business to determine and document business needs and requirements to implement various functionalities for both US and International markets.
• Reviewed the business rules with the developing team and modified based on Technical Specification and software requirements specifications (SRS) using Pega Rules Process Commander
• Wrote Use Cases and developed Business Rules document for the implementation of Workflows in Pega PRPC.
• Designed and developed the User interface for the application by creating the harness and section rules.
• Creation of search reports using List view and Summary view rules of PRPC
• Worked with architects to identify technical solutions and business process improvements that are in line with IT and business strategy.
• Worked with development resources to ensure the proposed design meets business requirements and also worked with Quality Assurance Managers to coordinate testing activities. Provided regular updates to assigned Program/Project Management resources.
• Acted as a liaison between the business and the delivery teams to provide technical solution(s) to meet business requirements
• Undertaken resource management responsibilities for up to 30 team members
• Worked closely with Project Management, providing inputs during project planning (resource requirements, development estimates, etc.) and throughout the development life cycle to ensure business objectives are met.
• Worked in a project which was implemented using Agile methodology
• Involved in prototyping wireframes using iRise Tool
• Undertaken both theoretical and hands on training in PEGA 6.2 v

Software Developer

Confidential Charlotte

Responsibilities:

• Primary responsibilities includegathering business requirements, designing the functional and technical specifications
• Designed & Created Test Cases based on the Business requirements
• Created database Tables, Indexes, Views, Materialized Views, Sequences in Development and Production environment using PL/SQL, SQL*Plus, SQL Developer Toad
• Interacting with users and troubleshooting the problems involved with the development of stored procedures
• Extensively used PL/SQL to build stored procedures, functions, Packages, Triggers and Cursors for processing data

Research Programmer/Teaching Assistant

Confidential Clearlake,TX

Responsibilities:

• Worked on Cisco devices configuring from scratch using Cisco IOS and implementing and maintaining different networking protocols such as STP, RIP, EIGRP, OSPF, VTP and DHCP.
• Installation, maintenance and troubleshooting of LAN/WAN which includes TCP/IP, DHCP, NAT, Frame Relay, Firewall, routing, hardware and networking issues.
• Assisting students in understanding their course software/technology
• Demonstrate use of laboratory equipment and software

Research Assistant

Confidential TN

Responsibilities:

• Worked on Statistical Data Analyzing and Data Maintenance for Swine Flu data domain using MS Access and MS Excel.
• Provide Software and Programming assistance like Sun’s Java SDK, Tomcat, and Adobe Reader 8 to lab users
• Conduct end User training on Office and other relevant applications