SUMMARY:

• Over 6+ years of experience in Information Technology field along with over 5 years of technical expertise in Content Management solutions using Documentum product suite.
• Involved in Installation, Configuration, Upgradation, Administration, Development and Deployment of Documentum 5i/6i components.
• Installed Documentum Applications in clustered environment
• Experienced with Disaster Recovery activities.
• Experience in upgrading to Xplore from FAST.
• Experience in Administration of input Accel (Captiva) 6.x Suite of products.
• Experience in cloning and migration of Documentum Servers in different environments
• Experienced with Oracle and Microsoft SQL Server Database activities like SQL queries, cursors, triggers and Indexing of tables
• Worked on integrating MS Office SharePoint Server with EMC2 DOCUMENTUM
• Have very good understanding of Documentum system from file system and database point of view.
• Experienced with creation of VMware nodes and Installation of Documentum in VMware environment.
• Experienced with writing of DFC for migration of Documentum Content, User and other Documentum configurations.
• Experienced in migration of Documentum Suite mainly with Content Server migration from 5.2, 5.2.5 to 5.3 SP2, 6.5 SP2 to 6.7 SP1.
• Expertise in Documentum tools including Documentum Administrator, Application Builder, Webtop, Web Publisher, Documentum Compliance Manager, Records manager, Application Installer, Web Cache/Site Caching Services, Right Site Server, Process Builder, Business Process Manager, Composer, Forms Builder, DFC, ADTS,IDQL, IAPI, Crown Partners Bulldozer.
• Extensive experience in creating users, groups and ACLs using DA as well as DQL and API scripts.
• Created custom methods as per business needs and rules and automated them using jobs in DA.
• Served as a primary contact for customer support issues (technical) to identify, troubleshoot and resolve production related issues.
• Involved in deploying code releases across various environments and monitoring system performance.
• Experienced with Administration of Documentum system in different environments including AIX, Solaris, HP - Unix, Linux, Windows
• Used Remedy Support Tool to create and manage Tickets regarding Documentum technical issues in the production environment.
• A competent, co-operative and result driven IT professional with excellent verbal, interpersonal and time management skills.

TECHNICAL SKILLS:

Documentum Suite: Desktop Client, Intranet Client, e-Content Sever, RightSite Server, Application Builder, Application Installer, Documentum Compliance Manager, Business Objects Framework, DFC, DFS, DocBasic, Composer, WDK, WebTop, Web Publisher, Documentum Asset Manager, IDQL, IAPI,ADTS, SCS, BPM, BPS, Documentum Transformation Services, Archive Services for Reports (ASR), Reveille 5.0, ERM ASR StudioScanning Solutions: Input Accel (Captiva) 6.x

Languages: Java, J2EE (Servlets and JSP), JDBC-ODBC, C, C++, HTML, CSS, XML, XSLT, SQL

Databases: Oracle 8i/9i/10g/11g, SQL Server 2000/2005, My SQL, MS Access, MS SQL 7/2000.

Application Servers: Apache Tomcat, IBM Websphere 4.1/5.1/6.1, BEA Weblogic 7.0/8.1.

Operating Systems: Windows NT/2000/2003/XP, HP-UNIX, AIX, Sun Solaris, Linux.

Others: Remedy Support tool, QC, VMWare, MS Office (Word, Excel, Outlook, Visio, FrontPage, MPP), CVS, ANT, Visual Studio, Eclipse.

PROFESSIONAL EXPERIENCE

Confidential, Bellevue, WA

Sr. Tech Support

Responsibilities:

• Involved in gathering business requirements and architectural design and helped the team to make design decisions.
• Leading a team of 4 in the offshore and is responsible for getting requirements from the Business Analysts, designing the application, sharing the knowledge with offshore, verifying the work and code and delivering the weekly builds to the QA team.
• Involved Preparing Solution Design Document and other technical documentation.
• Involved in providing weekly status report’s to management and escalates any blocking issues in order to complete the deliverables on time.
• Involved in tracking onshore and offshore daily activities.
• Responsible to maintain the current version of code in Accurev.
• Involved in preparing the UAT Test scripts and updating the design document.
• Played vital role in decision making of integration of external systems with DOCUMENTUM.
• Served as a primary contact for customer support issues and worked closely with technical team to discover, troubleshoot and fix technical issues in production environment.
• Involved in Dev, QA, Staging and production testing.
• Involved in performing Unit Testing, Integration Testing and System Testing.
• Assisted Business users with UAT (User Acceptance Testing). Fixing defects after UAT.
• Trained Business users before go-live.
• Provided basic administration training on Captiva for Business Users.
• Presented Demo’s on Documentum and Captiva for other Development groups in order to help them to choose Documentum in their business flow.
• Used Remedy Support Tool and Quality Center to create and manage user tickets regarding Documentum technical issues in production and QA environment.
• Involved in selection of tools in order to extract the Data from Filenet.
• Involved in migrating of HR Data from Filenet to Documentum.
• Engaged with EMC to resolve product related issues.
• Involved in providing maintenance plan in order to increase the performance of Documentum repositories.
• Installed and configured Multi repository application in Test, Pre-Production and Development environments using Documentum 6.5SP2Content Server, Full Text Engine, Documentum Transformation Services, Business Process Manager, Documentum Administrator, Documentum RPS and Documentum WebTop.
• Involved in designing and creation of Users for System Accounts, ACL’s,and defining groups and roles as per application requirement.
• Experienced with Administration of Documentum system in different environments including AIX and Windows.
• Involved in analyzing slow running Custom DQL quires for each application and provided recommendations of adding indexes in order to improve the performance on the process.
• Involved in analyzing of each Docbase and provided recommendations like truncating unwanted tables, improvising the quires and make sure to run the jobs which will clean up the unwanted data in order to run Docbase without any performance issue from content server side as well as the Database perspective.
• Involved in developing the Documentum Foundation Services (DFS) for Ingestion and Retrieval of the Receipt records into Documentum Repository.
• Designed and developed integration of Web services with the Documentum.
• Modified existing workflow templates using Process Builder to accommodate changes.
• Involved in Coding for Custom Jobs using Documentum Foundation Classes.
• Involved in developing TBO/SBO as per the requirement.
• Involved in Developing Custom utilities for migration the content from File net to Documentum HR Repository.
• Involved in deploying code releases across various environments and monitoring system performance.
• Created DQL and API scripts for redundant activities hence making routine tasks easier.
• Responsible for creating reports for business user’s as per their requirements.
• Provide Demo for HR Department in order to compare D2 and Webtop client Capabilities.
• Involved in configuring the jobs and the Retention Policies.
• Involved in migration of content from one repository(6.0SP1) to another repository(6.5 SP2)
• Involved in upgrading the Documentum Content Server 6.5 SP2 to 6.7 SP1.
• Involved in Installation and configuration of xPlore.
• Involved in migration indexes from Fast indexes to xPlore .
• Involved in upgrading the Custom Webtop 6.5 SP2 to 6.7 SP1 and moving the customizations.
• Involved in upgrading the RPSA 6.5 SP2 to Records 6.7SP1.
• Installed and configured the Captiva IA and client modules in all environments.
• Integrated Documentum and SharePoint in development environment.
• Prepared and demonstrated POC’S for existing business flow in order to fill the gaps.

Confidential, Roanoke, VA

Documentum Tech Support

Responsibilities:

• Involved in Technical Design and Architecture of Documentum Application.
• Installed and configured Multi repository application in Test, Pre-Production and Production environments using Documentum 5.3SP6 Content Server, FullText Engine, Documentum Transformation Services, Business Process Manager, Documentum Administrator, DocumentumWebTop, Documentum Web Publisher applications in a green field environment.
• Installed and configured Captiva InputAccel .
• Installed Index server and Index agent.
• Migration of documents from a File system to Documentum using EMC Capativa InputAccel.
• Created and configured object types and their corresponding lifecycles using Documentum Application Builder.
• Created custom workflow method for changing the primary content type of the document once it reaches to the approved lifecycle state.
• Responsible for maintenance of Test, Pre-Production and Production environments.
• Extensively used WDK, JSP, XML to customize the classic view of WebTop with customized tabs and property bars. This provided users with easy to access user interface to handle documents required for project purpose.
• Created registered tables to make sure the non Documentum data available in the Documentum database to be accessible from Documentum system.
• Administered the Documentum System mainly involves monitoring of workflows and performance of Documentum application.
• Created custom object types and their corresponding Workflows and Lifecycle.
• Responsible for managing Business application, Document classes for SOP types created.
• Designed security model using Registered Table, Alias Set and ACL Template Concept.
• Implemented custom Procedure using DFC-Java for lifecycle state entry criteria, actions and post procedures.
• Configured Retention policy Services (RPS) for the custom object types.
• Published content online with the help of Web Publisher enabling control over the content created, managing content centrally and publishing over multiple channels.
• Used Site Caching Services (SCS) that exports approved content and metadata from Documentum Content Server to a cached repository for fast delivery of personalized Web content.
• Configured workflows using Process Builder.
• Created workflows for automatically promoting files in workflow tasks using process Builder to the next state in their lifecycle and to the next user in the review cycle.
• Modified existing workflow templates using Process Builder to accommodate changes in the process cycle and improved efficiency.
• Created custom objects and object types using API, DQL and DAB.
• Created users, groups, cabinets and ACLs using DA.
• Configured user authentication using LDAP.
• Created audit trails for custom objects, workflows to monitor the events that occur in the repository and check the history of activities performed thus proving compliance with business rule.
• Worked with the team leaders in analyzing the Business project flow.
• Created Reports for the document history, relationship history and workflow objects.
• Authored project documentations for customized features for further references.
• Responsible for execution of IQ, OQs in Test, Pre-Production and Production environments.

Confidential, NJ

Documentum Administrator

Responsibilities:

• Responsible for gathering user requirements for the enhancement projects.
• Documented the requirements and developed a functional and technical design spec from the user requirements
• Responsible for installing and configuring the Documentum environment, including e-Content Server, Documentum Administrator, WebTop and Web Publisher.
• Installed and configured web cache source and target.
• Used Documentum Administrator to create Users, ACL’s and Permission Sets.
• Involved in customizing the webtop client as per the user needs.
• Involved in developing the search customization in WDK using JSP, DQL, Java and DFC.
• Responsible for developing new components based on the user requirements.
• Involved in customizing the login functionality of the WebTop client, restricting the user to a specific Docbase.
• Created new web cache publishing configurations.
• Responsible for creating Web Publisher Editor Templates including XML Content templates, Rules Files and XSL presentation files.
• Involved in creating folder mapping using Web Publisher.
• Involved in XML and XSL for customizing Web Publisher to display content attributes.
• Developed application for automatic publishing of WebPages in one or more servers using Web Publisher.
• Used ANT for the application build.
• Responsible for configuring Web Publisher by installing the default Web Publisher docapp using the DocApp Installer.
• Assisted Technical team in all aspects from the beginning to the end of the project.

Confidential, Bernardsville, NJ

Java Documentum Developer

Responsibilities:

• Managed Documentum 5i, WDK 5.2, Desktop Client 5.2 and Right Site 5.2.
• Responsible for creating and maintaining the workflow templates within organization that could be reused anytime using Workflow manager for routing the documents to meet the needs of business process.
• Created object lifecycles and added necessary security levels to the lifecycle to ensure proper security of the object when moving within the states.
• Created XML and XSL content for customizing Web Publisher 5.2 to display content attributes.
• Used Dump and Load operations to move the content from one repository to another.
• Responsible for scheduling, maintaining and running the Jobs on daily, weekly and monthly basis for performance of the system.
• Installed, configured and used Documentum Desktop Client for better management of cabinets, folders and user privileges.
• Created custom object types along with their attributes and assigned the necessary values using value assistance filter through DAB.
• Created users, groups and permission sets as well as assigned necessary permissions to groups, users and necessary cabinets in order to maintain the folder security.
• Created DQL and API scripts for redundant activities hence making routine tasks easier.
• Used to ANT to compile, assemble, run and test the application.
• Set up alias sets as per system requirements and attached them to necessary lifecycles and workflows hence providing critical security levels to Documents routing in a workflow and moving between states in a document lifecycle.
• Installed DocApps archives using Documentum Application Installer (DAI).

Confidential

Software Developer

Responsibilities:

• Involved in requirements gathering and SRS preparation.
• Involved in front end design and database modeling.
• Applied JavaScript to develop an HTML editor for publishing articles on the network.
• Developed application with Java, JavaScript, Swings/SwingSet, Java Servlet, and HTML; used Oracle as database server and Java Web Server as Application Server.
• Developed and Deployed Servlets for interaction with Oracle database using JDBC (Wrote SQL Stored procedures).
• Used UML as backbone of architectural design.
• Conducted Testing of Modules.

Environment: Java, JSP, Servlets, JavaScript, HTML, XML, UML, SQL, Oracle and Java Web Server.