SUMMARY

• Around 6 years of overall professional Software Development Experience with strong Object Oriented Analysis, designing and programming technical skills including 5+ years of extensive experience in Salesforce.com CRM and Force.com platform with proficiency as developer and administrator.
• Experience in SFDC development using Apex classes and Triggers, Visual Force, Force.com IDE, SOQL, SOSL.
• Designed Custom Formula Fields, Field Dependencies, Validation Rules, Workflows, and Approval Processes, Page layouts, search layout
• Experienced in analyzing business requirements, Entity - Relationship diagram and implementing them to Salesforce custom objects, Junction objects, master-detail relationships and lookup relationships.
• Experienced in Creating Roles, Profiles, Page Layouts, Workflow Alerts and Actions, and Approval Workflow.
• Proficient in Data Migration from Traditional Applications to Salesforce using Import Wizard and Data Loader Utility.
• Experienced in Validation Rules & Workflows specific to limited user groups by filtering out through their Profiles while working on Service Cloud
• Good understanding of Salesforce.com Governor Limits with an ability to optimize code to respect those limits.
• Good experience in working on Eclipse IDE with Force.com Plug-in for writing business logic in Apex programming language.
• Implemented security and sharing rules at object, field, and record level for different users at different levels of organization. Also created various profiles, roles, and configured the permissions based on the organizational hierarchy
• Have good knowledge about Java Concepts.
• Experience in web technologies including HTML, XML, CSS, JSP, and JavaScript.
• Capable of rapidly learning new technologies and processes, and successfully applying them to projects and operations.
• Ability to effectively and professionally interact with people at all levels of management.
• Excellent communication skills with highly motivated and result oriented approach

TECHNICAL SKILLS

CRM Tools: Salesforce.com

Salesforce Technologies: Apex, SOQL, SOSL, VisualForce (Pages, Component & Controllers), Triggers, Custom Objects, Web services.

Salesforce API Tools: Eclipse,Force.com Explorer, Offline Edition, App Exchange Data Loader

Salesforce Migration Tools: Data Loader

Databases: MS Access, SQL Server 2005/2008, MySQL

Operating Systems: Windows NT/2000/XP Pro/Vista, Windows Server 2000/2003/2008, Linux, Unix

Java Technologies: Java, JavaScript

Other Tools: MS Office Suite, MS Project

PROFESSIONAL EXPERIENCE

Confidential, Edison, NJ

Salesforce Developer

Responsibilities:

• Worked Salesforce.com Customization, Creation and maintenance of Record types, Page Layouts, Objects, Tabs and Fields
• Defined HLD (High Level Design Specification) and LLD (Low level Design Specification) document as per user requirements.
• Defined technical architecture and detailed technical solution design document for the user requirements.
• Used SOQL & SOSL for data manipulation needs of the application using platform database objects
• Created page layouts, search layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages
• Extensive experience working on custom objects, custom fields, Picklist, and role based page layouts, Workflow Alerts and Actions, and Approval Workflow, Validation Rules, Approval Processes, Custom Tabs, Custom reports, Report folders, Report extractions to various formats, Snapshots, Dashboards, and Email generation according to application requirements
• Worked with various salesforce.com objects like Accounts, Contacts, Leads, Campaigns, Reports, and Dashboards
• Developed reports, dashboards, and processes to continuously monitor data quality and integrity
• Developed a reusable code using Apex coding for development of applications
• Maintained users, roles, profiles, sharing rules and public groups as part of managing security on SFDC
• Extensive Knowledge in building Custom Applications that includes administration, configuration, implementation and support experience with Salesforce.com platform
• Created detailed data mapping document for integrating various systems with Salesforce.com
• Designed Custom Formula Fields, Field Dependencies, Validation Rules, Workflows, and Approval Processes, Page layouts, search layout
• Strong knowledge of sale, marketing, service and support automation
• Good experience in working on Eclipse IDE with Force.com Plug-in for writing business logic in Apex programming language
• Worked with teams and business partners to identify practical solutions through existing and/or new business systems technology, responsible for the administration and on-going support of the application in cooperation with the business and areas of IT
• Involved in data import into SFDC using Apex Data Loader through CSV files
• Created Various Validation Rules & Workflows specific to limited user groups by filtering out through their Profiles while working on Service Cloud
• Capable of rapidly learning new technologies and processes, and successfully applying them to projects and operations
• Worked on configuring standard Salesforce Chatter and also customizing it by including custom logics on chatter objects using triggers and Classes and VF Pages
• Used complex SOQL Queries in the Codes and also in the tools like Data Loader to Extract, Insert or Upsert vast data (millions of records) from/into custom objects & Standard objects.
• Developed custom and/or dynamic Salesforce.com Dashboards
• Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com subjects Interacted with the Salesforce.com premium tech support team on a regular basis

Confidential, Dublin, Ohio

Salesforce Developer/BA

Responsibilities:

• Worked Salesforce.com Customization, Creation and maintenance of Record types, Page Layouts, Objects, Tabs and Fields
• Created page layouts, search layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages
• Extensive experience working on custom objects, custom fields, Picklist, and role based page layouts, Workflow Alerts and Actions, and Approval Workflow, Validation Rules, Approval Processes, Custom Tabs, Custom reports, Report folders, Report extractions to various formats, Snapshots, Dashboards, and Email generation according to application requirements
• Worked with various salesforce.com objects like Accounts, Contacts, Leads, Campaigns, Reports, and Dashboards
• Wrote SOQL & SOSL statements within custom controllers, extensions and triggers
• Wrote SQLServer stored procedures and build custom SSRS reports from synced Salesforcedata
• Extensive Knowledge in building Custom Applications that includes administration, configuration, implementation and support experience with Salesforce.com platform
• Designed Custom Formula Fields, Field Dependencies, Validation Rules, Workflows, and Approval Processes, Page layouts, search layout
• Worked on Migration of packages from DTS using SQL Server Integration Service
• Strong knowledge of sale, marketing, service and support automation
• Design and build Tableau reports and dashboards using SQLto join multiple data sources
• Good experience in working on Eclipse IDE with Force.com Plug-in for writing business logic in Apex programming language
• Worked in the Agile Scrum project implementation methodology
• Used IBM Cast-iron Integration tool to integrate Legacy systems into new development systems
• Created Various Validation Rules & Workflows specific to limited user groups by filtering out through their Profiles while working on Service Cloud
• Capable of rapidly learning new technologies and processes, and successfully applying them to projects and operations
• Experience in web technologies including HTML, XML, CSS, JSP, JavaScript
• Worked on configuring standard Salesforce Chatter and also customizing it by including custom logics on chatter objects using triggers and Classes and VF Pages
• Used complex SOQL Queries in the Codes and also in the tools like Data Loader to Extract, Insert or Upsert vast data (millions of records) from/into custom objects & Standard objects.
• Developed custom and/or dynamic Salesforce.com Dashboards
• Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com subjects
• Interacted with the Salesforce.com premium tech support team on a regular basis
• Developed Custom Reports and Dashboards as per given requirements
• Development work is done using AGILE methodology with strict budget and time lines
• Developed the test plan, test conditions and test cases to be used in testing for this project

Environment: Saleforce.com platform, Apex Language, IBM cast iron, VisualForce (Pages, Component & Controllers), Workflow & Approvals, Reports, Custom Objects, WSDL, Custom Tabs, Email Services, Security Controls, Eclipse IDE Plug-in, and Windows.

Confidential, Dallas, TX

Salesforce Developer/BA

Responsibilities:

• Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization.
• Performed the roles of Salesforce.com Administrator / Implementer in the organization
• Designed, Implemented and deployed the Custom objects, Page layouts, Custom tabs, Components, and S Controls to suit to the needs of the application
• Developed and Customized User interface in Salesforce.com using Visualforce, Apex controllers and Force.com IDE
• Imported data from excel sheets in to Leads, Accounts, Contacts and Opportunities using Data Loader and Import Wizard
• Implemented pick lists, dependent pick lists, lookups, master detail relationships, validation and formula fields to the custom objects
• Experience on waterfall and Agile (SCRUM) methodologies and exhibit good knowledge on it.
• Created custom Dashboards for manager's home page and gave accessibility to dashboards for authorized people
• Administered, configured, maintained Salesforce.com application user profiles, roles, assigning Permissions, generating security tokens, validation Rule, and upgrade installation
• Used SOQL&SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects
• Develop Visual Force pages, Visual Force Custom Controller Components, Advanced Search functionality, Custom Objects, Tabs, Tags and Components
• Designed, developed and deployed Apex Classes, Controller Classes, Extensions and Apex Triggers for various functional needs in the application using the Eclipse IDE
• Worked with Apex Classes, Apex Triggers and Visual force pages
• Experience creating Custom Objects and Custom fields and maintain relation relations between the objects with Look-Up and Master-Detail relations
• Extensive experience using Salesforce Administration (SFA) Profiles, Creating Roles, Page Layouts, Org-Wide default, Sharing rules, Reports/Graphs and Dashboards

Environment: Windows XP Pro, Force.com Platform, Salesforce Enterprise Edition, Salesforce.com Custom/Standard Objects, Custom Tabs, Page Layouts, Force.com Web Services API, SOQL/SOSL Queries, Workflow & Approvals, Reports, Eclipse, Force.com Eclipse Plug-in, SalesForce.com Sandbox, Email Services, Security Controls, Sandbox data loading, HTML, Java Script, CSS, WSDL, SOAP.

Confidential, Plano, TX

Salesforce Developer

Responsibilities:

• Worked with various salesforce.com objects Lead, Account, Contact, Opportunity, Campaign, Cases andCustom Objects
• Created Custom objects, fields according to the requirements of business, which are useful in the validation of entitlements
• Created custom Profiles, Roles, and Public groups to restrict the data access to the unwanted internal users depending on their job responsibilities
• Developed UI using CSS, HTML, Visual Force components and used JavaScript for front-end validation.Implemented Formula fields, Validation Rules, Sharing Rules, Approval Process, Workflow Rules, andWorkflow Approvals
• Developed Reports and Dashboards, validation rules, formula fields for the application.
• Used SOQL&SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects
• Added and configured workflow rules, time triggered workflows, email templates resulting in effective web to lead communication with customers and partner firms
• Worked with scheduling Apex Batch jobs for processing large records
• Written Apex Classes, Controller, Extension Controllers and Apex Triggers in the application for variousBusiness/functional requirements
• Written SOQL, SOSL query language necessary for the application in Apex Classes and Triggers.
• Deployed Sandbox application into Production by creating change sets
• Used Data Loader for insert, update, and bulk import or export of data from Salesforce Objects. Used it to read, extract, and load data from comma separated values (CSV) files
• Created VF Components used repeatedly in VF pages to reduce the redundancy when needed.
• Created Visual force and HTML Email templates to be sent to the customers depending on the action they perform after they log into the portal
• Created templates, approval processes, approval page layouts and defined approval actions on them to Automate the processes
• Created page layouts, search layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages

Environment: Force.com Platform, Salesforce Enterprise Edition, Salesforce.com Custom/Standard Objects, Custom Tabs, Page Layouts, Force.com, SOQL/SOSL Queries, Workflow & Approvals, Reports, Eclipse, Force.com Eclipse Plug-in, SalesForce.com Sandbox, Cast iron, Email Services, Security Controls, Sandbox data loading, HTML, Java Script, CSS.

Confidential, Deerfield, IL

Salesforce Developer

Responsibilities:

• Worked on various salesforce.com Standard objects, Custom Objects, Triggers, Classes, Pages, Reports and Dashboards.
• Designed, developed and deployed the Custom objects, Page layouts, Custom tabs, Components,VisualForce Pages to suit to the needs of the application.
• Designed, developed and deployed Apex Classes Extension Classes to support VisualForce pages development, Test Classes for Unit testing and Apex Triggers for various functional needs in the application.
• Created workflow rules and defined related tasks, time triggered tasks, email alerts, filed updates to implement business logic.
• Involved in design, coding, and maintenance phase.
• Used SOQL & SOSL for data manipulation needs of the application using platform database objects.
• Involved in various activities of the project, like information gathering, analyzing the information, documenting the functional and nonfunctional requirements.
• Designed, developed and deployed Apex Classes, Controller Classes and Apex Triggers, packages for various functional needs in the application.
• Designed and deployed Custom tabs, validation rules, Approval Processes and Auto-Response Rules for automating business logic.
• Designed, and developed the Custom objects, validation rules, Page layouts, Components, VisualforcePages to suit to the needs of the application.
• Developed and Customized User interface in Salesforce.com using Visualforce, Apex controllers andForce.com IDE.
• Integrated external financial systems for synching data in Salesforce.
• Worked on various Salesforce.com standard objects like Campaigns, Leads, Accounts, Contacts,Opportunity, Forecast, Cases, Reports and Dashboards.
• Implemented pick lists, dependent pick lists, lookups, master detail relationships, validation and formula fields to the custom objects.
• Imported data from excel sheets in to Leads, Accounts, Contacts and Opportunities using Data Loader and import Wizard.
• Developed Visualforce Pages to include extra functionality and wrote Apex Classes to provide functionality to the visual pages.
• Developed and configured various Reports and Report Folders for different user profiles

Environment: Salesforce.com Custom/Standard Objects, Custom Tabs, Page Layouts, Force.com Web Services API, SOQL/SOSL Queries, Workflow & Approvals, Reports, Eclipse, Force.com Eclipse Plug-in, SalesForce.com Sandbox, Email Services, Security Controls, Sandbox data loading, HTML, Java Script

Confidential

Salesforce Admin/Developer

Responsibilities:

• Assisted users with report design and management. Configured and scheduled Analytic snapshots to generate weekly trend reports and also to analyze the weekly progress of the applications developed by Stage
• Developed custom objects, profiles, sharing rules, roles and integration using web services, as needed by the business
• Worked closely with client business owners to understand better the business while designing the solutions for the requirements
• Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application
• Defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects
• Introduced agile (Scrum) project methodology
• Gather, document and translate client business requirements into functional specifications, technical required document
• Designed various Web Pages in Visual Force for capturing various customer enquiries and Implemented logic for migrating cases to different queues based on the type of customer enquiry
• Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects
• Created Reports and Dashboards to track Opportunity pipeline/Stages for Management visibility
• Designed, and developed Apex Classes, Controller Classes, extensions and Apex Triggers for various functional needs in the application
• Used Data Loader for insert, update, and bulk import or export of data from Salesforce.comSubjects used it to read, extract and load data from comma separated values (CSV) files
• Added and configured workflow rules, time triggered workflows, email templates resulting in effective web to lead communication with customers and partner firms
• Created page layouts, search layouts to organize fields, custom links, related lists, and otherComponents on a record detail and edit pages
• Maintained processes of CSV import file updates for customer records into Accounts,Contacts using Data Loader and Import Wizard
• Effectively created the pick lists, dependent pick lists and junction objects to establish the connectivity among objects
• Created templates, approval processes, approval page layouts and defined approval actions on them to Automate the processes
• Worked with the opportunity object to maximize the potential to work with the workflows and validation rules and Approval process

Environment: Windows XP Pro, Force.com Platform, Salesforce Enterprise Edition, Salesforce.com Custom/Standard Objects, Custom Tabs, Page Layouts, Force.com Web Services API, SOQL/SOSL Queries, Workflow & Approvals, Reports, Eclipse, Force.com Eclipse Plug-in, SalesForce.com Sandbox, Email Services, Security Controls, Sandbox data loading, HTML, Java Script, CSS, WSDL, SOAP.