Product Analyst Resume
San Francisco, CaliforniA
SUMMARY:
- Dynamic and visionary professional having a rare combination of superior interpersonal skill coupled with in - depth technical knowledge of Finance, Banking, Information Technology and Management.
- Known for innovative and lateral thinking skills in solving a diversity of demanding business problems. Result oriented decisive leader with both startup and growth organizations experience in changing international business market.
- Excellent in Project management methodologies, planning, scheduling methods, and tools. Expert in leading Enterprise software solution projects
- Excellent in managing, mentoring, and coaching team members. Strong documentation and reporting skills
- Strong understanding of SDLC and Business Analysis practices. Good knowledge of Six Sigma
- Business Analysis and Requirement Gathering, writing Business requirement Document, Uses Cases & Functional Specifications. Process Analysis, Process Reengineering, Data Mapping, User Interface Specifications, Change Management, Requirements Gathering, Functional Specification Design, Testing (Test Cases/ Test Scripts/Test Plans) (Manual Testing & Automated Testing tools), Risk Management, Quality Assurance (QA), Documenting Process Flow, Process Re-Engineering, Re-Valuation, Business Modeling, Data Modeling, and Process Mapping.
- Developing business intelligence applications and Software Development Life Cycle (SDLC) using traditional waterfall methodology as well as iterative & agile process using Rational Unified Process.
- Rational Unified Process and all its phases: Inception, Elaboration, Construction and Transition.
- Quality Assurance Life Cycle and Testing Life Cycles.
- Functional Decomposition, Business requirement document gathering, Process Analysis, System Analysis, Functional design and documentation (FDD), GAP analysis, Business Process Modeling, Business re-engineering and best management practices. Use case analysis and design.
- Systems implementations, process improvement projects, identifying internal or external risks that may adversely affect business operations.
CORE COMPETENCIES
- Visionary Leadership
- Finance
- Tax Information Technology
- Strategic and Tactical Thinking
- Creative and Resourceful Problem Solving
- Strategic Business Planning
- Business System Organization
PROFESSIONAL EXPERIENCE:
Confidential, San Francisco, California
Product Analyst
Responsibilities:- Union Bank Tax integration with acquired banks.
- Responsible for operations, stability & performance of the products from a systems and functionality standpoint
- Collaborate with valuation team and accounting team to develop the Financial Modeling, Mark To Market, Market Discount, and other Valuations reporting
- To build Custom reports and dashboards for Tax Reporting.
- Compile FDIC reports on various metrics.
Environment: SQL, MSoffice, OBIEE, MS Access
Confidential, California
Product Analyst
Responsibilities:
- Developing new fraud products to track online banking, money movement, wholesale banking, credit cards
- Develop the product roadmap and manage thelifecycle of the product and provide dashboard report to marketing team.
- Working on Actizime and other online fraud tracking tools.
- Create and maintain project schedule and database documentation, and act as liaison between all departments.
- Collaborated with various to stream line various process and update them due to merger between Wachovia and Confidential and integrate with customer service.
- Provided consultative approach to financial and procedural issues for multiple Dynamics AX client
- Played in involved role in a post implementation financials assessment of existing Dynamics AX clients
- During the design phase, worked with the development team to ensure testability, reliability, usability, maintainability and performance of the applications.
- Collaborated with Project Managers, Architects, Engineers, Developers, and Designers on scope, solutions, constraints, and risks.
Environment: .Net, Actimize, MSoffice, SQL, Clear quest, OBIEE, Rational Rose, Oracle, Java, IBM CICS, PeopleSoft CRM, Microsoft AX
Confidential
Senior Business Analyst/Project Manager
Responsibilities:
- Oversee all technical aspects of web portal for new services build-out, including overseeing creation of schedules, documents, and guides for contractors, vendors, and consultants.
- Act as sole point of contact for end users during router/switch/and POS installation, and troubleshoot problems. Document and report findings to facilitate problem resolution.
- Coordinate all client policies and procedures specific to Company Business and Retail Guidelines to build reports that reported KPIs, Campaigns, Leads, revenues and bookings..
- Manage multiple vendors and coordinate with building representatives and facilities management on area-by-area basis.
- Create and maintain project schedule and database documentation, and act as liaison between all departments.
- Explained system integration methods of Business-to-Business (B2B) applications to the CEO, CIO and staff of a telecommunications business venture, resulting in a web portal development contract with the client.
- Stabilized a newly implemented shipping application; developed a web site to provide the status of sales and marketing pursuits; mentored and trained associates on various technologies.
Environment: IBM CICS, Cobol DB2 Mainframes, MS Visio 2003, MS Project 2000, MS Excel,. Net Oracle BAM, Oracle, JAVA, Cognos, PeopleSoft CRM
Confidential, Parsippany NJ
Senior Business Analyst
Responsibilities:
- Interacted with Business to identify project timeline and business needs. Worked with Analytics team to track online sales, regional marketing, global marketing, sales, product marketing and implement new marketing promotions. Worked on new payment processing system for VISA, Mastercard and Americian express.
- Configuration, Training, Customization and Implementation of following modules and cycles in Dynamics AX
Confidential
General Ledger/Fixed Assets/Budgets
Responsibilities:
- Involved in the complete SDLC and handled key responsibilities in Project Management.
- Conducted JAD sessions involving the business community to identify, analyze and formalize requirements and establish working relationships with various teams.
- Acted as a liaison between business units and IT development teams on complex issues. Performed business and system analysis to develop Portfolio management, accounting systems and meet various regulatory reports and reporting.
- The identification and analysis for search and search engines in various database and Customer application.
- During the design phase, worked with the development team to ensure testability, reliability, usability, maintainability and performance of the applications.
- Collaborated with Project Managers, Architects, Engineers, Developers, and Designers on scope, solutions, constraints, and risks.
- Developed reporting requirements for various metrics in cognos and Informatica.
Environment: IBM Rational Rose, IBM CICS Cobol, VSAM, DB2, JCL mainframe, Clear Case, Clear Quest, MS Project, MS-office, UML, Lotus notes, SQL server DBA, JAVA, XML, SOAP, .Net, Mercury, Test Director, DOORS, OBIEE, Peoplesoft CRM, Microsoft AX
Confidential, Charlotte
Senior Business Analyst
Responsibilities:
- Collaborated with various to stream line various payments process for VISA and Mastercard and update them due to merger between Wachovia and Confidential
- Documented individual needs of the business functions for Retirement Applications for products like 401k, 529 and Brokerage Applications like Charles River, Bloomberg Trade order.
- Senior Business Analyst, lead a team of Business Analysts, System Analysts and User Interface Designers. Acted as a liaison between business units for Retirement and Brokerage Products.
- Identified and refined business requirements with key stakeholders to get Cash Basis, Accrual Basis on day to day basis with various Custodial Clearing Banks and houses, and prepare financial statements for each units along with compliance with GAAP for trading transactions.
- Requirement Gathering for Corporate Reporting financial statements for Tax purposes and Tax reporting in end to end to trading life cycle (SOX) in COGNOS. Internal Control components include Control Environment, Risk Assessment, Control Activities, and Monitoring.
- Analyzed custom reports and dashboard requirements and designed and customized data flow diagrams to make it suitable for the developing team to understand and to configure according to the requirements.
Environment: IBM CICS, Cobol DB2 Mainframes, MS Visio 2003, MS Project 2000, MS Office, Charles River, Bloomberg Trade order management, Bloomberg, COGNOS, JAVA, Teradata
Confidential, Hartford Ct
Sr Business Analyst
Responsibilities:
- Acted as a liaison between business units. Worked on various projects that dealt with enrollment, benefits data for various plans like pharmacy, health, Vision, Mental health for pre-sales for market analytics and reporting.
- Assisted in mapping of data from legacy systems and also involved in theprocess to gather Business and operations support system requirements and document them into new system.
- Analyzed and designed business reprocesses flow diagrams, covering various regulations, like HIPAA, Medicaid and Medicare.
- Involved in analysis of comprehensive health claims and membership data received from various vendors like BCBS, UHG, Atena based on NASCO system and others systems.
- Worked on Claims and other systems like Episode Risk Group to identify high-risk groups and create health initiatives for various clients based on their needs.
- Performed data quality, data integrity, data cleansing checks and analyzed data for inconsistencies. Used data mining applications to generate models and refined rules based on the data analysis using Informatica IDQ/IDEImplemented Microsoft Dynamics AX 2009
- Selected ERP consultants and worked with Microsoft developers located in India
- Reviewed and authorized all Functional Design Documents
- Introduced changes to PO, SO documents and inventory batch numbers to allow greater traceability and visibility of inventory to comply with FDA country of origin regulations
- Introduced modifications that produced cross-border documents for inventory crossing the Canadian-American border
- Managed test plan creation and execution
- Coordinated stakeholder training
- Implemented Wireless Technology at a warehouse location containing 3000 pallets of inventory streamlining warehouse management and reducing warehouse staff by 20%
- Managed the go-live of Dynamics AX 2009
Environment: MS Projects, MS-office, Oracle, SAS, Informtica, Novell Netware, Documentum. Informatica’s IDE/IDQ, XML, Teradata
Confidential, Hopewell,NJ
Senior Business Analyst
Responsibilities:
- Consulted with various subject matter experts, Statisticians and Pharmacovigilance experts to define EmBARC for various drugs in different stages of trials. Assisted in mapping of data from legacy systems and also involved in theprocess to gather migration legacy system requirements and document them into new system being developed using COGNOS.
- Involved in A&R Repository(analysis & reporting), Data Domain, The Statistical Analysis Plan (SAP) (analysis & statistical methodology for a given study) with help of SME, Statisticians & development team, Data Presentation Plan, Data Provisioning, Data Review Plan. Gathered user and business requirements through open-ended discussions, brainstorming sessions, role-playing and prototyping.
- Collected Data from Annotated CRFS (Oracle Clinicals eDM) to be mapped into Analysis & reporting Repository, which contained oracle views & level 1 SAS Datasets.
- Analysised different studies & based on interactions with statistician mapped data into different domains to CDISC format.
- Collected and documented business requirement documents, as well as test plans, test cases. Responsible for identifying and documenting business rules using Documentum and COGNOS.
- Performed data quality checks and analyzed data for inconsistencies. Used data mining applications to generate models and refined rules based on the data analysis. Performed business and system analysis towards the resolution of reported application issues documenting all resolutions.
- Performed data quality, data integrity, data cleansing checks and analyzed data for inconsistencies. Used data mining applications to generate models and refined rules based on the data analysis
- During the design phase, worked with the development team to ensure testability, reliability, usability, maintainability and performance of the application using Informatica’s IDE/IDQ data quality.
- Performed business and system analysis towards the resolution of reported application issues documenting all resolutions.
- Contributed to organizational change management by facilitating robust User Acceptance Testing, and the effective and timely execution of the test plans. Supporting the training phase of project.
Environment: MS Projects, MS-office, Oracle Clinicals, Thunderbird, SAS Clinicals, Teradata, Informtica, COGNOS, UNIX, Novell Netware, Documentum. Informatica’s IDE/IDQ,XML
Confidential NJ
Lead Business Analyst and Project Co-coordinator
Responsibilities:
- Acted as a liaison between business units and partners like Harvard Pilgrim, Medica and IT development teams on complex issues & web hosting. Worked on projects that involved online marketing initiatives for new health products.
- Conducted JAD sessions involving the user community to identify, analyze and formalize requirements. Involved in the complete SDLC and handled key responsibilities in Project Management. Worked extensively within the framework of Rational Unified Process RUP. Scheduled and coordinated various meetings, with business owners, business analyst, project managers to analyze the various web trends on Myuhc.com and improving the web experience of the user, hands-on experience with Scrum
- Worked on various projects that dealt with HIT, HIE, EDI and enrollment of new members and managing benefits for various plans like pharmacy, mental health, Dental & vision plans,Claims Processing, Document Imaging, and Claims Data Entry Processes, Deductibles/Maximums, and Payment Processes based on NASCO.
- Documented and modeled the required database objects (tables, attributes, functions and packages) for Siebel. Reviewed detailed design specifications prepared by other project team members For Medicare part A, B, C & D. Also involved in User Acceptance Testing for effective and timely execution of the test plans.
- Worked on Interwoven Content Management System and Search engine technology, Coding, login, security and other features on myuhc.com, myharvardpilgrim.com, mymedica.com and helped in designing the graphical interface.
Environment:IBM Rational Rose, IBM CICS Cobol SQL, VSAM, DB2, JCL mainframe, Clear Case, Clear Quest, MS Project, MS-office, UML, Lotus notes, JAVA, XML, Siebel, OBIEE, interwoven WCM Windows 2000, Cognos, Informatica.
Confidential
Regulatory Affairs and Research Associate
Responsibilities:
- Was In charge of managing the regulatory affairs for new drugs for various agencies and writing SOPS for Manufacturing, Quality Assurance.
- Involved in development of various new products involving various dosage forms.
- Involved in Research and development of various new products in Tablets, Liquids, and Parentals for various Markets.
- In filing NCE applications for various drugs Agencies in India and other countries.
- Development of Hospital Management to support departments like Cardiology, Emergency, Urology, Cardiac Surgery.
- Support all department in IT and Support various Medical systems used in Hospital.