Director Business Intelligence Resume
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EXECUTIVE SUMMARY:
Extensive experience in managing large global projects in the areas of Business Intelligence / Data & Analytics. Built cohesive teams and led multi - year initiatives rationalizing platforms and implementing new solutions. Extensive experience in IT services, managed services, outsourcing, vendor management.
PROFESSIONAL EXPERIENCE:
Director Business IntelligenceConfidential
Responsibilities:
- We built Confidential, a health information management platform that allows patients and their families to centralize all their health and wellness information.
- The information can be shared with healthcare providers from anywhere using any device.
- Confidential provides proactive health alerts based on health records, family history, illnesses, medications & vitals.
Delivery Leader, Information Management
Confidential
Responsibilities:
- As a delivery leader managed multiple key customer accounts.
- I was responsible for overall health of the accounts, overseeing timely delivery of projects, hiring, finances, and customer management.
- Was instrumental in improving performance of the accounts with effective coordination among the offshore, CG front office and customer teams.
- The accounts I managed grew significantly during my tenure.
Director Business Intelligence
Confidential
Responsibilities:
- I was responsible for BI & EPM strategy, its implementation and development, support of all applications globally.
- My major accomplishments include a green belt six sigma project to define a comprehensive BI strategy and roadmap, creation of an enterprise BI foundation using OBIEE 11g, global implementation of HFM and multi-year initiative to migrate legacy BI applications to Enterprise BI Foundation.
- Prior to the BI director role in the corporate, I was a BI program manager in distribution business (DBU) responsible for the BI organization globally.
- I worked closely with senior business leaders across regions, functional areas and was instrumental in consolidating BI platforms and implementing new BI solutions.
Director of Data Warehousing
Confidential
Responsibilities:
- As a primary owner of data warehouse, ensured sponsorship and funding to build EDW.
- Supervised three teams simultaneously those were responsible for data warehouse, data governance and email campaign management.
- I co-architected enterprise data warehouse model and led implementation of EDW.
- Designed and built a new email campaign management tool, which selects the offers based on proximity, customer demographics and interests.
- The new tool optimized coupon prints by more than 200%.
- Achieved significant cost savings by designing and implementing a scheduling and monitoring tool which helped optimize loads and deliver accurate reports on time.
Sr. Project Manager
Confidential
Responsibilities:
- As a Project Manager/Architect for the GSA Data Warehouse Group at Microsoft, led project planning, development and testing.
- Provided regular status updates to Microsoft management.
- Architected dimensional data model and oversaw the entire data warehouse implementation (ETL, report development, code reviews & testing).
- Efficiently coordinated among client, onsite and offshore teams, Designed and maintained the data model for GSA data warehouse and managed OLAP cubes using MS Analysis Services.
Dev Lead
Confidential
Responsibilities:
- As a development lead I was responsible for ETL, Business Objects universe development/administration, business analysis, dimensional modeling, development (Perl and PL/SQL) and email campaign management.
- Worked on key projects like Customer Segmentation, Personalization and Click stream Analysis.
- These applications mine customers’ historic activity (previous purchases, searches and visits) and recommend products on the website when the consumers visit the site.
- These projects resulted in increase of website visits by 35% and customer retention by 20%.
Systems Manager
Confidential
Responsibilities:
- Worked on entire life cycle development of Oracle data warehouse for the quality group at Confidential, NY.
- Worked on a sales application for Confidential and secured an offshore project for support, maintenance and enhancements.
