SUMMARY:

• Seeking a senior position in IT Delivery of Operations, release, and project Management for Security/ Web Infrastructure, BI, and Business Modeling Analysis with a progressive company, which I can benefit with my strong technical skills, leadership and governance management experience.
• The experiences I have gained over the course of my career allow me to deliver innovative solutions in the IT projects, EIA, Operations, Business object, and Business Intelligence analysis management for the operational cost effective manner.
• I have various fields of expertise such as Web Enterprise Infrastructure and all areas of Web/ App. Server Administration, networking, and security.
• I have 10 plus years of experience in projects management and over 25 years in IT/ Operations field.
• I exercised strong leadership skills, effective communication techniques, and can add significant value to your company.
• Results oriented IT Architect and information systems management professional with 10 plus years of experience in Project Management of all types of IT projects dealing with security technology, resources, budgets, process improvements, risk management, and executive interface.
• Service provider of:
• Business process modeling
• Lean Six Sigma and ITIL V. 3.0 disciplines to accomplish 0 defect level
• Service - to-Service Authentication, and Identity Management Architectures
• Establishing Trust between Services, and Trust Federation Frameworks
• Distributed Authorization. Authorization Models, and Access Management in Legacy Applications
• Human User’s Entry Point into the SOA Web Portals, and Proxy Agents
• Using the Portal to Control User Authorization and Access to Web Services
• Portal Interaction with the SOA’s Discovery Service
• Secure Web Service-Enabling of Legacy Applications Authentication to Web Services
• Extending Non-Web Applications to Be Able to Participate in SOAs
• Public Key Enabling Concerns Specific to Web Services and SOAs
• Security Testing “Tools and Techniques”
• Extensive expertise in ensuring delivery of all aspects of the PM life cycle
• IT Engagement Management Governance
• Large and complex IT infrastructure Transition
• Application Project Management with strong IBM SOA technology.
• Strong experience with Middleware designing and planning. Also Experience web/ app servers (i. e. Websphere suite, WebLogic, DataPower, iLog, JAVA messaging, XML based web services, registry and Repository)
• Data Center and Manufacture Plant network IT Build Project Management
• IT Strategic Planning and Risk Management Lifecycle
• IT solution Design Leadership and CEO/CFO Collaboration
• Business Objects tools experience for creating BO/ DO models.
• Business Intelligence/Data Warehouse experience
• IT Projects Budget Management, Human Resource Management, and Team Building
• Bid Management (Supplier Contract and Governance Management)
• Strategic Problem Solving/ RCA and Operation Management (Process Improvement, Incidents, Change control, configuration, and problem considering the severity/ Impact levels for the mission critical states
• Planning, implementing, leading and executing all aspects of Quality and Testing.
• Sustain Innovation and bring the organization’s salvation when it is in risk.
• Technical Data Warehouse assessment provides strategic planning and comprehensive senior level technical consulting to IT senior management and senior technical staff. Leveraging Adastra's methodology, I provide a clear view of the current state of the Information Management infrastructure and processes, and a detailed roadmap on how to arrive at the targeted state.
• Ability to work well in a “weak matrix” environment while collaborating closely with peer technical managers
• Perform reviews of all project packages for quality, scope, and operational feasibility. Team with Project Managers and technical managers to address issues before presenting packages to the client
• Work with staff and senior management to identify, fund and coordinate training needs
• Conduct staff dialogs for immediate reports
• Fill staffing positions as openings occur for local and offshore teams
• Lean Six Sigma disciplines to drive out waste in business processes and improve process execution efficiencies and effectiveness to attain IT and business objectives Information technology professional skilled in I.T. assessments, selection of best-of-breed technologies, and implementation of ecommerce/enterprise infrastructure support systems in multi-platform environments with strong network, operations, and security background.
• Demonstrate strong initiative to learn with minimal direction
• Manage a staff of team leaders, project managers
• Recommend best-practice solutions for web-tier server technologies
• Analysis reporting for the purpose of capacity planning
• Maintain technical/ Play books documentation that support the web tier
• Provide technical leadership and cross-training to peers in areas of expertise
• Evaluate new web-tier technologies, provide software development support, and recommend enhancements to existing Proven problem-solving, change management, and technical planning skills
• Excellent oral/written communication and interpersonal analytical, organizational skills
• Share relevant or useful information in a timely manner
• Work with clients and management to identify gaps and new opportunities to improve project development and delivery
• Responsible for staff that coordinates capacity planning and IT budgets for infrastructure-led projects and initiatives
• Project Portfolio Management and manage multiple, concurrent tasks and work streams with competing priorities
• Ability of providing Technical Leadership in delivery of enterprise level, highly visible projects and ensure delivering the projects’ solutions and meet the stakeholders/ sponsors requirements with the highest quality
• Demonstrating good organizational skills in order to - Working in close conjunction with the Project Delivery Team to ensure projects are delivered on-time and on-budget, while meeting customer needs
• Ability to read and interpret documents including process, procedure and technical manuals
• Strong leadership and management skills:
• Leveraged understanding of business and projects requirements to advise service owners on modifications to service designs and implementation to better enable use of these services by application teams
• Worked with vendors to evaluate and recommend tools and platforms for improved management and delivery of infrastructure services
• Lead integration of new technologies: requirements analysis, proof of concept, design, and implementation
• Assisted other seniors of technology and architecture staff in developing future technology direction
• Developed risk mitigation plans and drive issue resolution
• Coordination of complex activities involving multiple internal and external stakeholders
• Self-motivated / work independently and as part of a team
• Set the projects directions, state the overall timeframes, clarify the amount of resource available, determine what is in/ out of scope, identify the costs and benefits in delivering the projects, any milestones/ constraints, and distinguish between the low and critical mission projects’ profiles.
• Determined project scope, milestones, and necessary resources
• Experienced delivering projects through iterative development methodologies with analysis in Agile, Scrum, Lean, and/or web based Java/J2EE development environments.
• Experienced with Object-Oriented Analysis and Design

WORK EXPERIENCE:

Confidential

Responsibilities:

• Delivered in infrastructure, datacenter consolidations, application development, OLAP, and web-based technologies, including content management systems for web sites, portal technology for patients, physicians, consumers and employees.
• Information Architecture strategy and planning: ensured the current and future projects are in line with the organization's strategic direction
• Data Integration: integrated data from various sources or upgraded the data to sync (EMR records) with the latest version of market-leading software
• Designed and developed the Data Warehousing project as a real real-time data to achieve the business reporting objectives (Organization Profitability, Vendors/suppliers/ and strategic performances, Productivity levels, Closed loop marketing, and product/ service quality levels and profitability…ETC )
• Established an advanced predictive modeling and advanced analytics capability to enable data mining And a full range of Information Management services that supported the decision making
• Implemented Web Services Security Dimensions, Secure Messaging, Protecting Resources, Trust Relationships, Requirements for Securing Software, Web Service Standards Stack, Threats/ Common Risks Facing Web Services, and Web Services’ Interfaces with Network/Infrastructure Security Architectures.
• Implemented processes and policies that directly contributed to projects including program management of developing Electronic Medical Record (EMR) program (Medical Data Bank) with patients and physicians portal capabilities, program management of a Hospital IT program including all aspects of IT as a PPM.
• Generated process modeling, simulation, and analysis to help them to understand, document, and deploy business processes better to accelerate process development in response to today’s evolving business needs
• Best-in-class modeling, simulation and analysis include advanced simulation capabilities that are based on modeled and actual data, allowing users to make informed decisions before final deployment.
• Enhanced design features promote integration between IT and business analysts; integrated all IBM BPM through role-based business spaces for holistic management of business processes.
• Enhanced integration capabilities, through model sharing and collaboration, translates business intent into process models
• Accelerated time to value is generated using prebuilt assets, giving business users a jumpstart to process development. Defined and maintained the guidelines, policies, processes, and standard documentation around projects.
• Encouraged and sustained repeatability related to project management lifecycle.
• Provided central, coordinated management/oversight into the initiation and strategic planning of projects.
• Coordinated and developed project management training for continuous organizational improvement.
• Offered a broad range of services from budgeting, to product management, to direct project leadership, to support functions such as coaching, consulting, and marketing.
• Supported the prioritization of strategic projects to ensure that the organization is working on initiatives aligned with strategic business goals.
• Provided oversight across the resource pool to support the assignment of resources to the highest prioritized initiatives.
• Found/generated executive level support for the data warehouse initiative
• Defined key business drivers for the data warehouse initiative
• Delivered a project scope that directly supports the key business drivers
• Defined the overall data warehouse architecture (e.g., ETL process, ODS, EDW, Data Marts)
• Defined technical requirements, technical and data architectures for the data warehouse
• Recommended/selected data warehouse technologies (e.g., ETL, RDBMS, Data Quality, and BI)
• Directed the discovery process
• Designed and directed the ETL process, including data quality and testing
• Designed and directed the information access and delivery effort for the data warehouse
• Defined and directed the implementation of security requirements for the data warehouse
• Defined Meta data standards for the data warehouse
• Directed the data warehouse Meta data capture and access effort
• Defined production release requirements and sustainment architecture
• Interviewed clients and captured current state processes and documenting them using the Visio,
• Business Process Modeling Notation (BPMN), and other management tools
• Selected standard categories following the gathered technical requested requirements
• Conducted category audits of selected sites
• Documented conformance and deviations from the category reference sets
• Analyzed the results and organize examples
• Business Process Modeling Notation (BPMN)
• Make the right balance of risk/return that will help organization meet its long/ Short-term strategic business goals.
• Choose, prioritized, executed, and reported out on those projects that directly support the corporate strategy.
• Developed recommendations in the three areas: short-, mid- and long-term
• Eliminated the frustration and stress for the shared resource and contention between project managers.
• Removed the always projects’ constraints (Time, Cost, and Quality)
• Come up with the balanced WBS without sacrificing with the required deliverables and meet the Stakeholders’ goals and objectives
• Prepared deliverables in multiple formats for different needs
• One-day onsite engagement to present results, answer questions and discuss solutions
• PowerPoint presentation with summary results, recommendations and hundreds of example screenshots
• PDF file of detailed audit results, including the executive summary.

Sr. IT Operations Architect

Responsibilities:

• Served as a direct line supervisor of multiple operations improvement projects. In this role, I’m responsible for gathering/ analyzing projects requirements; Identifying the BO and transferring projects BO to be delivered successfully by identifying appropriate resources needed, assigning individual responsibilities, budgeting, and ensuring timely completion of project deadlines. I also manage communication, issue resolution, tasks implementation, risk analysis, testing plans, training plans and successful transition.
• Supported maintenance teams in coordinating and managing multiple related projects directed toward strategic business and other organizational objectives to achieve targeted benefits with the least cost and best quality in time.
• Defined and initiated projects, assigned PM/PPM to managed cost, schedule, and performance of component projects.
• Worked to ensure the ultimate success and acceptance of the program Execute projects, provided guidance, and lead day-to-day tasks in Enterprise-wide environments, including gathering projects requirements, design, Implementation, testing, risk analysis, capacity planning, troubleshooting, performance and availability monitoring.
• Provided Outage triage (Apache Tomcat 6, JBoss AS 7, Oracle Solaris 10 8/11, Linux, VMWare, Virtuzzo, Ops Ware, Open Deploy, Hyperic, HP diagnostics, Wily, and DB2 technologies)
• Ensured projects were aligned with the strategy of the company
• Built credibility, establish rapport, and maintain communication with stakeholders at multiple levels, including those external to the organization removing all the communication blockages and challenges with best practice of agility
• Ensures Limited Resources are Assigned to the Proper Projects
• Maintained continuous alignment of program scope with strategic business objectives, and make recommendations to modify the program to enhance effectiveness toward the business result or strategic intent
• Coach, mentor and lead personnel within a technical team’s environment and direct the coordination of all implementation tasks involving third party vendors as well as provide consultation to clients on system implementation
• Ensured Resources are Optimally Deployed Across Projects
• Presented periodic Dashboard reports on the current program, future opportunities and client issues (Projects tracker/ and problem solving to zero defect- Solutions Implementation, Professional Services Group).
• Provided business consulting, knowledge expertise in strategic performance management methodologies, process
• Fostered customer loyalty by ensuring that our customers fully utilize the value of our solutions and services
• Maintain the customers’ existing revenue spend and strategically„ X up sell additional products and services
• Managed transition of client from Solutions Implementation to Client Support in LINUX, Sun Solaris, JBosss, Apachi, Tomcat, and J2EE web based applications.
• Managed the development and maintenance of implementation portions of project
• Lead daily operations of Application Services (Local/offshore Operations teams)
• Reviewed and identify opportunities for improvement in existing processes used by operations team
• Executed migration projects to implement identified solutions (Applications/ Technology/ Infrastructure…etc )
• Lead outage triage, application troubleshooting, and problem resolution for any of the applications supported by CIS Application Services applying the ITIL concepts in incident, and problem management through tuned up change control system
• Monitored process compliance and coordinated CMDB updates resulting from changes/incidents/problems
• Engaged with other ITIL process owners to identify continuous service improvement opportunities for the change/configuration/problem management processes
• Participated in established Service Restoral, Change Advisory Board, and Post Implementation Review Processes
• Assisted in problem identification by performing trend analysis on incident and change records
• Monitored problem/incident/change records for compliance to corporate standards
• Designed Wily monitoring solutions (Installed, Configured Wily Agent/ Manager not only for the normal monitoring transactions, but also the special monitoring transactions as well- Deep visibility into the JVM/Application/OS, Low performance overhead, Identify potential memory leaks inside production apps, Identify code issues, And Finally predict the application issues before the complete failure.
• Supported problem/incident/change KPI reporting by monitoring records for corporate compliance and following up accordingly
• Conducted individual coaching to technical resources on process procedures
• Managed the escalation process for any issues being worked by L1-L4 Operations teams.
• Designed and executed on strategies to maintain stable environments, improve quality of services, and reduce manual operations at the web/app levels of the technology stack for enterprise - wide applications in the shared Application services environment.
• Aligned with projects Release management plan development/processes & procedures and enforcing operational polices to ensure stability and integrity of all environments supported by CIS Application Services
• Partnered with CIS Application Services Architecture team to design and build new applications and service offerings
• Authored and reviewed technical documentation to conduct daily operations within the CIS Application Services

Confidential

Responsibilities:

• Assessment Services
• Business Process Mapping: As-Is and Desired State
• Process Analysis and Re-engineering
• Mapping to ERP and CRM
• Customized On-site Training in Process Mapping
• Provided datacenters assessments for the Web Infrastructure & Middleware environments that deal with a very wide range of technologies, big scale numbers of different servers’ platforms, in shared or dedicated environments to deal with the following issues:
• Web and Application servers’ performance issues and JVM configuration tuning
• Web tier components communications issue
• Infrastructure designing and planning issues
• Capacity planning and testing
• IT Staff assessment

Confidential

Infrastructure Architect and projects leader (Consultant)

Responsibilities:

• Increased companies bottom line by securing new partners, consulting engagements, and delivering new projects
• Responsible for program and portfolio management activities within the Infrastructure designing and planning projects
• Executed and maintained program management processes and disciplines in the areas of:
• Program schedule and quality management; communications management; cost management; procurement management; risk / issue management; change management.
• Mentored staff in methodology and consulting excellence while ensuring best practice in project management and project planning
• Managed Infrastructure project budgets to influence organization's financial profitability
• Managed and perform Statement of Work process and contract creation to secure new as well as follow-on work
• Proactively managed systems development, implementation, and risk via the use of System Development Life Cycle (SDLC), Six Sigma Lean process, and ITIL projects management
• Defined and documented infrastructure requirements standards for an application development/ production projects
• Created a Service Catalog and project agreement’s calculator. Determined server capacity planning requirements for an application in IBM AIX, Linux, and SUN Solaris
• Translate capacity (Stress and load testing models) requirements into physical infrastructure design.
• Developed disaster and backup recovery plan
• Architected and Executed server consolidation projects, and implemented virtualized infrastructure environments (Provide critical insight and management for virtual server environments with CA Unicenter within AIX and IBM Power 5 (Virtual Infrastructure Optimization)
• Responsible for application/web servers middleware software/ hardware (Solaris, IBM LPARs, HP Platforms) solutions engineering
• Responsible for recruiting, management and career development of consulting staff
• Provided project turn-around expertise at the customer site with emphasis on regaining customer confidence
• Responsible for staff/account management and prioritization and forecasting
• Met professional services revenue and profit quotas while managing regional P&L
• Provided delivery management to ensure customer satisfaction and reference-ability
• Developed project plans and assumed responsibility for project profit and loss
• Worked with clients to assist in moving their organization from SEI CMM level 2 or higher
• Monitored project activities and advised staff of issues due to resource availability
• Developed the business case with emphasis on NPV, IRR and ROI
• Managed cost budget to allocate overall cost estimate to individual tasks
• Produced project status reports, managed the team and resolved day-to-day issues with emphasis on SDLC
• Served as lien manager to implement client-server billing and customer care solutions
• Key player in the Root Cause Analysis board during the technical support in development, testing (Pre-production)
• Primary Technical lead to control migrating projects for 23 SUN Solaris servers to AIX 5.3 Virtualized LPARs zones and 56 web applications from WAS 5.02.X to WAS 6.0, 6.1 and WAS portals
• Lead developing best practices for implementation of WebSphere J2C and Java Security to better secure not only HTTP to java application layer, but also encrypt and secure JDBC database streams
• Daily ITIL adherence to reporting practice’s related to Problem and Incident management. Part of an ongoing 2008 fiscal year implementation of ITIL methodologies
• Act as a liaison between ITN/PD application developers and ITI/N for functionality of applications within the ITI/N infrastructure
• Validated, qualified, and approved change management request process
• Projects Requirements gathering, planning, designing and measure of applying the new web technology in all different environments with the environment standards
• Global Tech and Ops (GTO) - Infrastructure Support
• Delivered infrastructure support to meet evolving business requirements, cost effectively
• Reviewed impact of new requirements/ acquisitions/projects on infrastructure
• Created necessary deliverables required to support infrastructure purchase (BOM)/deployment
• Conducted quarterly planning reviews (Release Management Planning)
• Provide Infrastructure support/knowledge to business unit solution architects
• Derived vendors to produce deliverables for review and provides oversight direction
• Attends kickoff project and lead the project tollgate phase’s sign off and approvals meetings
• Provided positive direction to influence vendors
• Planned/ design/ engineered and architect web Infrastructure solutions to ensure compliance to standards and long term strategy
• Reviewed Disaster Recovery compliance and impact on new deployments or upgrades
• Identified improvements in internal service delivery processes, development of automated build process and document all the play books are necessary for to establish the support polices standards, roles and responsibility.
• Planned and coordinated upgrades to new releases of these standards. Apply patches, hot fixes and software updates
• Stayed abreast of related product directions
• Delivered quality assurance of the project lifecycle
• Lead the support team(s) for the migration projects and exercised the team leadership responsibilities
• Planned/ designed the monitoring tools strategy all over the engineering applications area and maintain the highest level of availability/performance SLAs
• Expanded the team members, developers, and application owner’s knowledge and experiences

Confidential

IT Architect

Responsibilities:

• Gathered customer requirements and generating a detail estimate “BPAs”
• Developed and communicated Infrastructure Standards to the Application Developers, vendors, and the Confidential Customer
• Engineered custom Web Infrastructure solutions
• Designed and engineered custom Web Infrastructure solutions
• Integrated custom software components into the environment
• Designed and engineered Template/Standard solutions that are used as is without modifications. Example: A standard Weblogic build that can be deployed as is for all sites within the environment
• Provided support for a Development Environment that allows customers the ability to develop and test their applications before they are moved into production
• Provided operational support for the Pre-Production and Production Environments and Infrastructure support
• Planned, designed, and operated engineering solutions for Web site hosting in GWH, GWH2, and Confidential LAN/WAN environments. The entire Confidential Global Web Hosting environment resides on two clustered of Sun Enterprise servers (Solaris 2.6 and higher) and uses Netscape Enterprise Server, Oracle database and iPlanet product family as standard components.
• This includes integrating Internet, Intranet, and Extranet applications in Intel, Sun Solaris, and UNIX environments

Confidential

System Engineer

Responsibilities:

• Performed analysis and troubleshooting of technical problems in the UNIX/Network C4LAN environment, supporting approximately 250 users in all the C4Lans’ groups like CAM/CAD applications’ support.
• Administered servers, performed day to day technical support server users as set up
• Maintained software applications, integrated application software for networked PC and UNIX workstations
• Maintains LAN security systems, performed back up and restores management, and maintained network directories for work groups.
• Participated in a temporary assignment with Confidential Online as a systems administrator for a Confidential project.
• In this assignment, coordinated operational designs and implementations, and provided level two supports for E D S local area and campus area networks.
• Evaluated, tested, and recommended hardware, software, and network configurations; supported a large number of network user applications running under Novell Netware 4.11; established and maintained security and integrity standards and controls; and analyzed user requirements and statistics to identify trends and resolve performance issues.