Business Process Engineering Specialist Resume
Madison, IN
SUMMARY:
Extensive experience in SAP WM/IM/LE business process design and development. Expert at assessing all aspects of a company’s Supply Chain value streams. Adept at executing continuous improvement, total quality management and employee development programs specifically designed to reduce waste and improve the bottom line. Collaborates with stakeholders at all levels of an organization to integrate processes, improve reporting and enhance productivity. A unique combination of industrial engineering, project management, business system development and training experience assures a broad range of contributions to an organization’s activities and processes.
AREAS OF EXPERTISE:
- Business Process Design
- Project Management
- Curriculum Development
- Leadership/Team Building
- Continuous Improvement
- Root Cause Analysis/Resolution
- Internal Audits
- Document Control
- Change Management
PROFESSIONAL EXPERIENCE:
Confidential, Madison, IN
Business Process Engineering Specialist
Responsibilities:
- Designed, documented and delivered WM/LE customizing documentation, training and go live support for 3 additional waves of SAP Fusion implementation and data migration in United Kingdom, Italy, Australia and Singapore.
- Contributing member of Supply Change Management support team and Business Excellence Team for project planning, implementation and support on a global level for SAP Warehouse Management and Logistics Execution.
- Applied knowledge and experience to improve the SCM processes based on the Remedy (Help) system change requests, Agile methodology and site evaluations.
- Led and coordinated Warehouse and Logistics Power - User Groups to gather and disseminate best practices across all divisions.
Confidential, Madison, IN
Project Management Specialist
Responsibilities:
- Transitioned from Quality Manager to Corporate Team Member to implement ERP system change for Industrial, Municipal and Service divisions in the US, Canada and Germany.
- Selected as Business Process Owner (BPO) for SAP Warehousing and Logistics Execution modules.
- Successfully executed full life-cycle SAP WM module blueprint, final design and implementation using ASAP methodology. Design included functionality for delivery and shipping, radio frequency, shelf-life, serial number and batch management.
- This involved 17 legacy systems migrated to SAP over a 5 year period in 9 waves.
- Collaborated with site Business Engineering personnel to develop as-is and to-be process diagrams, SAP customizing specifications, test scripts, business process master list (BPML), and user roles development.
- Performed legacy master data acquisition, cleansing and validation.
- Designed, documented and delivered training and go-live support in 11 states nationally as well as sites in Germany and Canada.
- Utilized uPerform software and internet-based SharePoint sites to create and publish training documentation.
Confidential, Madison, IN
Quality Manager
Responsibilities:
- Successfully designed and applied database reporting methods for calibration, warranty, internal error tracking and corrective action systems.
- Spear-headed and refined supplier quality assurance program that included qualification, scorecard, corrective action and waiver systems.
- Contributed globally as a supplier qualification/development liaison in South Korea and India which included on-site audits, procedure development and communication protocol.
- Secured approval for supply of Canada Nuclear power plants water treatment equipment.
