Director Application Development and Delivery Resume Exton, PA - Hire IT People

PROFESSIONAL SUMMARY:

15 yrs. of Management Experience as Senior Project Manager, Senior Consultant and VP/Director of Application Development
Solution Architect, Project/Program Manager, Agile Development, IT Operations & Support
Organizational Leadership, Technology Roadmap Strategic Delivery, Collaborative Change Management, Best Practices Performance Improvement

EMPLOYMENT HISTORY:

Confidential, Exton, PA

Director Application Development and Delivery

Responsibilities:

Introduced $2M Global Supply Chain/Manufacturing Integration and Intelligence (MII) Manufacturing Solution and support organization, this agile platform increased shop floor visibility, reduced inventory by 20% and saved $6M in PEAK legacy replacement costs.
Exceeded expectations by partnering with vendors including SAP to deliver a best practice agile technology implementation strategy to replace aging legacy mainframe w/HANA, accepted by the CIO at a 30% reduction in risk and previous sunk costs.
Delivered over 200 business driven Real Time Portal, Application and Infrastructure projects in 4 yrs. Over 150K person - hrs. with greater than 80% schedule adherence and within 20% variance to scope, schedule and forecasted cost of $10M.
Added SOX controls to SAP quarterly release process delivering over 500 business enhancement requests, eventually achieved $150K reduction in external contractor costs.

Confidential, Exton, PA

Senior Manager Business Services

Responsibilities:

Introduced commitment driven SDLC IT Project Management center of excellence (COE) and weekly global look ahead QA and workforce management process, personally trained 10 project managers, saved 75% of programming costs by moving development to offshore.
Increased productivity of break/fix support by instituting lean global IT steering committees resulting in a 50% reduction in SAP ERP Ticket backlog and business process productivity.
Optimized SAP application technical operations by virtualizing and splitting Database Administration and applications servers into multi-tiered architecture resulting in 20% reduction in operating costs, a 10% decrease in response time while improving availability by 10%.

Confidential, Islandia, NY

Program Manager

Responsibilities:

Delivered CA Support Online, at the time was the world’s largest Real Time SAP Netweaver Customer Support Web Portal with 200,000+ customers.
Achieved 5 SAP implementation cycles for acquired companies Niku, Concord, Netegrity, Aprisma and Ilumin consolidated 20+ applications and infrastructures into the unified CA Support Online SAP environment.
Introduced Rapid Application Deployment (RAD) including prototyping, iteration and time boxing. RAD delivered 13 support projects in 8 months, came in $1.41 million under budget.

Confidential, Holtsville, NY

Senior Director SAP Global Delivery

Responsibilities:

Delivered SAP implementation go-live, post implementation introduced new SAP HR on boarding process increasing new hire productivity by 50%.
Eliminated the SAP CRM support backlog by implementing a post go-live hypercare and automated support reporting process, closing 598 tickets in 20 weeks.
Decreased and standardized SAP Information Structures from 45 to 11 in R/3 4.7.

Confidential, Newark, NJ

Director IT Product Development

Responsibilities:

Reduced IT O&M spending by 30% with new value management process, improved pipeline accuracy by 20% and delivered within <5% of our forecast.
Delivered over 237 IT projects, deployed new project estimating tool and portfolio key performance indicators dashboard to give project health visibility to project health for the IT Senior Leadership Team.
Grew Organization to Software Engineering Institute’s Capability Maturity Model Level 2+, annually by consolidation of project delivery into a single efficient organization.

Confidential, Hancocks Bridge, NJ

Manager SAP Confidential

Responsibilities:

Delivered a one of a kind technology strategy focused on Confidential business results. VP of Engineering remarked, “this is the 1st IT program directly aligned to Confidential Business goals”.
Achieved 10% reduction in inventory and 25% increase in technician productivity once the technology strategy was adopted by Confidential .
The approach was recognized by INPO and eventually adopted by Confidential as a whole.