CAREER SUMMARY:

Information Technology professional experienced in all phases of Project Life Cycle and Project Management. Strong managerial, analytical, written and verbal communication skills integrated with a results oriented approach. Able to translate user needs into system requirements and work effectively with all levels. Extensive experience as a Project Manager and Business/Systems Analyst as well as hands on coding experience with multiple platforms and languages.

PROFESSIONAL EXPERIENCE:

Confidential

Information Systems Manager

Responsibilities:

• Support vendor supplied billing and practice management system.
• Activities include identifying and implementing enhancements as well as reporting and correcting system exceptions.
• Identify and download appropriate patient as well as physician practice charge and billing data for conversion and use in MS Access databases, forms and reports.
• Provide technical consulting services to physician practices as required.
• Provide and support as required on vendor systems as well as all technology related applications including MS Office Suite.
• Identify and implement process enhancements such as the replacement of hand written timesheets with “electronic timesheet” using MS Excel as underlying product.
• Enhance vendor system applications with products such as updated encounter and insurance forms.
• Utilize advancements in technology such as replacement of dot - matrix forms with laser printer based forms.
• Analyze practice activity and produce monthly reports for Senior Management.
• Appointed Project Manager for the implementation of the hospital’s Electronic Medical Record (EMR) and electronic prescription systems.
• Co-ordinate all vendor activities.
• Provide technical evaluation and oversight of hospital and physician practices to ensure appropriate equipment and services are in use.
• Work with vendors to register all participating physician practices.
• Train office staff as well as physicians on system usage and functions. Function as primary contact and liaison between all practices and the vendors.
• Utilize MS Access and VBA to create applications for physician performance evaluation application which compares, reports and projects physician and associated practice activity as well as Practice Credentialing Status System which allows the input, update and reporting of status of physician enrollment in respective insurance plans.
• As a member of the Physician Alignment and Strategic Learning teams, work with Senior Manangement towards identifying and addressing physician issues. Create and present Powerpoint presentations on team’s goals and progress.
• Provide all systems support and liaison functions for Confidential Operations.
• Work with international team also based in London and Hong Kong to provide support for Post Trade applications and operations, to both internal departments and external customers of the bank’s Commodities trading services.
• Provide middle and back office application support for Rolfe and Nolan RanClear and GL Trade Clear Vision products.
• Perform analysis and determine resolution for trade processing and post trade clearing issues while working with user departments, software vendors as well as New York and Chicago commodity exchanges.
• Analyze impact and manage software and business changes, including needs assessment, project plans, implementation and support.
• Perform unit and User Acceptance testing in order to ensure successful software implementations.
• Assure that regulatory reporting requirements are met via analysis and require modification testing and implementationReview and document operating procedures, develop and implement changes where appropriate.

Confidential

Director - Trading Floor Technology

Responsibilities:

• Managed trading floor systems and technology for Energy and Metals commodities products traded at the Confidential .
• Responsible for the creation and support of Exchange’s systems to meet the needs of the floor community for both open outcry and electronic trading activity.
• Managed the upgrade of the Confidential ’s wireless network to in corporate both open outcry and electronic trading.
• Coordinated wireless network testing and performance monitoring, created and provided user, assisted with ISV problem resolution and reporting in order to ensure continued availability of the exchange’s trading floor systems and service.
• Implemented and provided technical, functional and business support for NEON, the Exchange’s electronic order routing system.
• Assisted in the creation of FIX API specifications for NEON and reviewed FIX data for issue resolution.
• Assisted QA and floor support departments by providing as well as functional and technical support.
• Worked with floor community and external entities such as Clearing Members and Independent Software Vendors in assistance of the migration of the trading floor towards electronic trading.
• Member of the Confidential Transition, Electronic Trading and ISV, PMO and Portfolio Committees.
• Functioned as Project Manager and Business Analyst for assorted projects as required.
• Creating project charters, project plans, specification documents and proposals, conducted user reviews and obtained user sign offs to support these various projects.

Confidential

Project Manager - Trading Floor Support

Responsibilities:

• Project Manager for the Electronic Order Routing/Order Book Management System. This system allows the receipt and management of FIX based futures and options orders as well as the execution of trades in the trading ring via hand held, wire-less terminals and broker booth located touch screen terminals. Responsibilities include identification and analysis of user needs, creation and follow up on project plans, communicating with floor trading personnel, project costs evaluation, time and task management of external as well as internal resources. Responsible for working with Futures Commission Merchants to get their orders to reach the NYBoT trading floor via the EOR system. Responsible for the analysis, design, testing and implementation of the Electronic Order Routing system. Provide full software development life cycle support and functionality.
• Managed the implementation of wireless networks for the trading floors at the World Trade Center, NYBoT DR site and post 9/11 relocation site (on the Confidential trading floor) for the Electronic Order Routing system’s wireless devices. Coordinated between internal and external resources for hardware/software selection, implementation, support and trouble shooting. Created all documentation for the processes involved.
• Managed external vendor’s creation of a Web based order entry and reporting system. Provided business analysis, design, testing,, implementation and post-implementation support.
• Worked with both external and internal resources to define and create FIX order and trade specifications. Provided trading floor support on hardware, software, and order routing issues, including all FIX related issues.
• Supported Quality Assurance department with, documentation and assistance during their testing.
• Responsible for identifying, assigning and co-managing the tasks required to implement the Exchange’s Disaster Recovery site. Worked with Senior Management on the financial aspects of this project including contract negotiation and cost allocation/control. The successful completion of this project has allowed the Confidential to continue functioning as a viable trading exchange after terrorist attacks of September 11, 2001 destroyed the exchange’s 4 World Trade Center location.
• Acted as Project Coordinator for the Exchange’s Y2K efforts with regulatory agencies as well as other exchanges, clearing houses and internal staff.

Confidential

Senior Programmer/Analyst

Responsibilities:

• Provided programming and analysis support for front, middle and back office operations. Responsible for programming, problem analysis and resolution, user and any other required support.
• Performed analysis, design, coding, testing, implementation and support of brokerage, financial and sales support applications written in PowerBuilder 4 and 5.
• Responsible for the enhancement, distribution and support of a check writing system, which was written in FoxPro 2.6 for Windows.
• On IBM Mainframe and Tandem Mini provided analysis and programming support for brokerage back office applications.

Confidential

Staff Consultant

Responsibilities:

• On assignment at Drexel, Burnham, Lambert performed data and application analysis in support of the migration of data from mainframe to micro computer.
• Evaluated processes and designed, developed and implemented software applications to automate manual operations for the trading floor and back office environments.
• Worked with brokerage departments to define business needs and present system solutions.
• Developed strategies, established priorities and supervised programming staff. Provided liaison services between brokerage operations departments and systems development staff.
• Developed feasibility studies, functional specifications, detail design documents and assured user acceptance. Trained systems staff on brokerage operations procedures.

Confidential

Product Manager

Responsibilities:

• Managed user relations and customer support for a corporate cash management product. Developed and implemented quality assurance test plans for in-house and vendor supplied cash management products.
• Designed and implemented new software products for billing, customer inquiry tracking and customer database. Managed technical and internal/external customer support.
• Developed quality assurance plans for switching and order processing systems.
• Interfaced with software development and operations staff.
• Created test data, performed quality assurance testing and reported test results.