SUMMARY:

• Seeking Technology Management or Team Lead role.
• Have a proven track record of 25+ years of IT Unix/Windows support and 8 years of management and team lead experience.
• I have significant expertise in AIX support and management of Unix/Windows Hardware Support Teams.
• I have an innovative mindset with the ability to analyze and troubleshoot complex issues and identify cost - effective solutions.
• Maintenance and UNIX and Windows OS Patching Scheduling and Support, Production Support, Access Management, Change Management (Work Orders, Work Requests, Root Cause Analysis), EACO Incident Escalation, BCP/Disaster Recovery Management/Coordination, HR, Performance Reviews, Gallup Q12, Relationship Management, Project Management, Distributed Technology Management.

TECHNICAL SKILLS:

Hardware: IBM RS6000 P690, P570 MMA and P595, P740, EMC SAN, HP SAN

Cluster Configurations: IBM’s Balanced Configuration Unit (BCU) Warehouse concept for Smart Analytics on Pseries using DB2 on IBM Power5 LPARs.

Databases: Support servers and DBA's on DB2, Oracle 10g and 11g Databases, Informix.

Software: Tivoli Storage Manager (TSM), ADSM, HPSA, HPOO, Autosys, SFTP,SSH, Secure CRT, No Machine NX, Perl, shell, scripts (sh, ksh, bash),NFS,NIS,DNS, sudo, Apache, Microsoft Exchange, Microsoft Office (MS Word, MS Excel, MS Project, MS Outlook), Lotus Notes, active directory, NDM, Sterling Gentran EDI Software, SAP, R3, RFSM, i2, MQ Series, MQ Integrator.

Languages: K Shell, PERL, HTML, B32, Dimension 4GL, RPG, COBOL, FORTRAN, Business Basic, Assembler, SQL.

Operating Systems: UNIX (AIX4.3, 5.1,5.x, 6.x, 7.x, RHEL 4.x, 5.x), DOS, MS Windows 7, CENTOS

Operating System Products/Tools: NIM, Topas, NMON, Smitty, IBM VIO IBM Lpars, HMC Pseries and Frame Support.

Network: Routers, switches, hubs, tcp/ip, Ethernet, gigabit ethernet, etherchannel 802.3AD, fiber, storage area networks (san), Keon BoKs.

Change and Asset Control: Peregrine PICCT, Remedy and PAC2000

Industry Expertise: Banking and Finance, Securities, Brokerage, Retail, Lending

WORK EXPERIENCE:

Confidential

Technology Manager

Responsibilities:

• Project Lead for transition of the Brokerage Data Warehouse (BDW) clustered environment servers/applications from the IBM RS6000 P690 to RS6000 P595 resulting in the ability for the environment to scale.
• This refresh also consisted of new special layout for BDW LPAR environments using IBM’s Balance Control Unit methodology.
• I also participated in the successful installation/configuration of EMC DASD in a shared-nothing environment providing maximum throughput and capacity for the BDW environment.
• End result was that we were able to handle 5 times the capacity/throughput compared to the P690 clustered environment server LPARs yielding much faster run times.
• Technical Refresh Lead for Brokerage Data Warehouse (BDW) working as liaison and design coordinator converting P690 Regatta RS6000 environment to IBM P595 clustered partitioned environment. I used IBM’s unique Balanced Control Unit (BCU) tuning technique to ring out the most possible capacity/throughput that this environment could offer.
• End result was that we were able to handle 5 times the capacity/throughput compared to the P690 clustered environment server LPARs yielding much faster run times.
• Due to Sarbanes-Oxley ruling, I wrote a system using korn shell to automate promotion of scripts, sqls and control files to production moves to boost productivity producing audit trails.
• Time savings alone of 3 hours a day compared to manual processes.
• Wrote and developed “First Alert” system monitoring scripts identified issues and change to the environment paging out the Primary, Secondary and on-call SAs when issues are incurred.
• These scripts proved to be invaluable and were eventually implemented across the complete RS6000 P595 LPAR footprint.

Confidential

UNIX Cloud Server Support

Responsibilities:

• The Brokerage Data Warehouse P690 environment had been cannibalized by previous system administrators to make the AIX operating system look like System 5. All hardware and AIX operating systems upgrades created havoc and broke the environment.
• I and my team worked to correct this issue by porting applications/databases to new supportable P690 partitions allowing applications to run on a more stable environment.
• This work forged the change allowing standard operating system upgrades to occur positioning our customer for future technical refreshes.
• Implemented and maintained new refresh installation and deployment and support of EMC Array DASD on P690 server partitions.

Confidential, Greensboro NC

Senior UNIX Systems Engineer/Analyst

Responsibilities:

• Built, upgraded and supported all servers on the IBM RS6000 platform and supported personnel responsible for software running on the platform.
• Maintain nodes using LPAR technology on P690 (Regatta) running AIX 5.1
• Built our Network Information Manager (NIM) used to upgrade and maintain LPAR technology on P690 (Regatta) for AIX 5.1 LPARS and servers.
• Hardware and maintenance support of personnel maintaining software packages such as SAP R3, RFSM, i2, MQ Series, TSM Backup Solution, DB2 v/8 and Informix v/9.
• SSA DASD solutions working with models 7133-D20, D30 and D40 model drawers.
• Configured and supported IBM Shark DASD solutions across all RISC technology platforms.
• Installed, configured and support HP’s Dazel Output Server handling worldwide corporate level printing, faxing and email document solutions.
• Planned, organized and implemented disaster recovery exercises for the UNIX Group working with IBM Business Recovery Services in Gaithersburg, Maryland to ensure retention of contracts with subsidiary company coalitions.

Confidential

IT Director/Software Programming Consultant

Responsibilities:

• Designed and programmed a complete P0 aggregate system automating processing of orders/invoicing integrating Sterling Commerce Gentran EDI software.
• The system also includes processing of open to buy, invoicing and remittance advice for orders processed for all financial vendors, product vendors and corporations participating as members Nationwide TV & Appliance Buying Group.

Confidential, Roanoke, VA

MIS Director/Software Support/Consultant/Analyst/Programmer

Responsibilities:

• Organized all software and hardware upgrades for users group.
• Organized and taught operational classes for new software development.
• Upgraded inventory control to automate merchandise transfers, receiving and distribution of retail product based on demand, product sales history and seasonality. Also developed manufacturer and supplier lead-time analysis and automatic purchasing subsystem.
• Worked with computer VARS (Value Added Resellers) and brokers moving and buying computer hardware and communications gear for users group.