SUMMARY

• 8 years of experience in the field of Information Technology with 6 years in Salesforce.com CRM andForce.com platform with proficiency as certified developer & administrator and 2 years of experience as Java developer.
• Experience in implementation of Salesforce CRM for different organizations includingSalesCloud, Service Cloud, Customer portal, Partner portal, Contract Management, Force.com Platform and Chatter.
• Developed and Integrated Applications with Salesforce1 mobile app for executive level of users.
• Hands on experience with Apex classes, Triggers, Visualforce(page, Component & Controllers) onForce.com platform, Web Services API, SOAP based Web Services,Force.com IDE, SOQL, SOSL for customizations.
• Experienced in writing Force.com Apex Classes, Apex Triggers, Batch classes, Future methods, Visualforce, Force.com API.
• Experienced in SOAP, REST and written apex web services for both inbound and outbound integration.
• Hands - on experience in developing Salesforce1 Lightning components using Lightning app builder, Aura components and SLDS styles.
• Worked with Sales Cloud, Service Cloud, Community cloud, and Marketing cloud.
• Experienced in integration of Salesforce.com with external applications like Informatica and Xignite using SOAP API.
• Good experience in extending Computer-Telephony Integration (CTI) Toolkit to customize Calls Centers and Soft phone layouts that gives best user interface with pop Visualforce pages.
• Extensive experience in creating Profiles, Roles, Users, Page Layouts, Email Services, Approvals, Workflows, Validation rules, Reports, Dashboards, Tasks and actions.
• Strong knowledge in design/development of validation rules, custom objects, custom fields, role based page layouts, workflow alerts & actions, pick lists, approval processes, record types, custom tabs, report extractions to various formats, and email generation.
• Experience in Data Migration using Import Wizard, APIs and other integration tools like and Apex Data Loader
• Experience in deploying components across various sandbox and production instances using Force.com Ant Migration tool, Change Sets and Eclipse.
• Experience in development, administration, configuration, Implementation, and Support ofsalesforceCRM, Salesforce applications based on Apex Language and leveragingForce.com as SaaS.
• Experienced in Web technologies like HTML, CSS, and Java Scripts and Java technologies like JDK, J2EE, JSP, and Servlets.
• Ability in providing the best solution as per user requirements and end user stories
• Quick learner with strong analytical and problem solving aptitude.
• Motivated team player with ability to work independently.

TECHNICAL SKILLS

Salesforce: Apex, Visualforce, Controllers, Triggers, SOQL, SOSL, Web ServicesSOAP, REST, Salesforce1 Lightning, Process Builder, Flows, WorkflowsApproval process, Email Templates, Formulas, Validation RulesAppExchange, Sales, Service, Marketing and Community cloudForce.com Migration tool, Change Sets.

SFDC Tools: Force.com IDE, Eclipse, Data Loader, Jitterbit, Dell Boomi, Import Wizard

and Force.com Ant Migration tool:

Programming: Java, J2EE, VB, HTML, XML, JavaScript, JSON

Web Technologies: JavaScript, XML, HTML, XHTML, CSS, Bootstrap

Web/App Servers: Apache, Tomcat, WebLogic

Database: ORACLE 8i/10g/11c, SQL Server2008/2008R2/2012, MySQL

Version Control: Git, SVN, CVS

MS Office Tool: Outlook, Word, Excel, PowerPoint, MS Office Suite

Operating System: Windows (XP/7/vista/2008/2010), MS-DOS, UNIX, Redhat Linux

PROFESSIONAL EXPERIENCE

Confidential, VA

Sr. Salesforce Associate

Responsibilities:

• Analyze User stories, business/technical requirements and designed the solution by customizing various standard objects of Salesforce.com (SFDC) and other platform based technologies like Visualforce,Force.com API and Web Services.
• Designed complex logic involving Apex Controllers (Standard and Custom Controllers) and Triggers to Support the forecasting application confined to Governor Limits.
• Written SOQL & SOSL Queries with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
• Developed Apex Batch classes to handle bulk logic and invoked the batch Class from Trigger Context asynchronously.
• Developed various Apex classes, Controller classes and Apex triggers for various functional needs in the application.
• Developed Salesforce1 Lightning components using client-side javascript controllers, Helpers and apex server-side logic.
• Developed Apex REST web services for inbound calls to salesforce from external systems using @RestResource, @HttpGet, @HttpPost annotations.
• Performed Asynchronous callouts using the Future Annotation and executed the future methods from a Trigger.
• UsedForce.com Eclipse IDE for developing Apex Pages, Controller Classes and Triggers for deploying the projects components into different Environments.
• Written apex unit test classes for unit testing of apex classes written and created utility classes using @testSetup, @isTest annotations.
• Configured Salesforce including but not limited to Validation rules, Workflows, Custom labels, Custom Settings, Profiles and Permissions, Setup & Configurations, Data migration and conducting end-user trainings.
• Worked with various Salesforce.com objects like Accounts, Contacts, Leads, Campaigns, Reports, and Opportunities.
• Developed various Custom Objects, Tabs, Entity-Relationship data model, validation rules, Components and Visualforce Pages.
• Created workflow rules and defined related tasks, time-triggered tasks, email alerts, field updates to implement business logic.
• Worked on tasks involving loading of data using Data Loader and migration of data from Data warehouse intoSalesforceCRM using Informatica.
• Created page layouts, search layouts to organize fields, custom links, related lists and other components on a record detail and edit pages. Developed and configured various custom reports and report folders for different user profiles.
• Created Custom Objects and defined lookup and master-detail relationships on the objects. Also created junction objects to establish connectivity among objects.
• Created workflow rules and defined related tasks, time-triggered tasks, email alerts and field updates to implement business logic.
• Designed and Analyzed Test case design document basing on the Functional Requirement Specifications to implement rough testing process.
• Provided ongoing salesforce.com maintenance and administration services including periodic data cleansing, custom objects, workflow.

Environment: Salesforce.com, Apex, Visualforce, Triggers, workflow, SOSL, SOQL, Web Services, SOAP, REST, AppExchange, Process Builder, Salesforce1 Lightning, Sales, Service Cloud, Reports, Dashboards,Force.com IDE, Git, Force.com Ant Migration tool, Sandbox, Java, JavaScript, HTML, XML, SQL Server.

Confidential, MD

Salesforce Developer

Responsibilities:

• Closely worked with various business user groups for gathering the requirements for Salesforce implementation and document the business and software requirements.
• Worked with SOQL & SOSL queries with Governor Limitations to store and download the data from Salesforce.com platform database.
• Developed Apex Classes, Custom/Extension Controller Classes and Apex Triggers on various Objects by considering salesforce best design patterns.
• Developed Visualforce pages and Apex classes, various Visualforce email templates and implemented Bootstrap framework for optimization.
• Developed Cascading Style Sheets (CSS) for creating effects in Visualforcepages.
• UsedForce.com web service API for implementing WSDL in the application for access to data from external systems and web sites.
• Worked on various Salesforce.com Standard Objects including Accounts, Contacts, Reports, Dashboards, Events and Tasks.
• Developed various Custom Objects, Tabs, validation rules, Components UsingForce.com developer toolkit including Apex Classes and Visualforcepages to develop custom business logic.
• Created Profiles, Roles and Page Layouts and also configured the Permissions based on the organization hierarchy requirements.
• Created Custom Objects and fields for transactional and contractual information.Encrypted sensitive data with Encryption Fields feature.
• Designed and deployed Custom tabs, validation rules, Approval Processes and Auto-Response for automating business logic.
• Created workflow rules and defined related tasks, email alerts, and field updates.
• Implemented pick lists, dependent pick lists, lookups, master detail relationships, validation and formula fields to the custom objects.
• Used field level security along with page layouts to manage access to certain fields.
• Developed several Custom Reports & Dashboards to better assist managers and also report folder to provide report accessibility to appropriate personnel.
• Worked on Unit testing, for the customizations and developments done during the project.

Environment: Salesforce.com platform, Apex Language, VisualforcePages, Data Loader, HTML, Java Script, S-Controls, Workflow & Approvals, Validation Rules, Reports, Custom Objects, Email Services, Escalation rules, Auto-response rules, Security Controls, Sandbox data loading, Eclipse IDE Plug-in.

Confidential, NJ

Salesforce Developer

Responsibilities:

• Interacted with various business user groups for gathering the requirements. Closely worked with other SalesForce.com consultants while implementing the solutions for the needs of organization.
• Developed workflow rules and defined related tasks, time triggered tasks, email alerts, field updates, Validation rules and Customizations to implement business logic.
• Developed various Reports to better utilizeSalesforceas asalestool at different levels of business.
• Used Sandbox for development and testing and then to production environments.
• Created email templates in HTML and inbound emails using Visualforcefor the clients and customers.
• Implemented search, filtering, and tagging features to make it easier forsalesto locate relevant marketing content and documents in SalesForce.com CRM content.
• Worked on automating command prompt Apex Data loader for loading .CSV files into salesforce.com.
• Designed and deployed Custom tabs, validation rules and Approval Processes.
• Created workflow rules and defined related tasks, email alerts, and field updates.
• Created users, roles, public groups and implemented role hierarchies, sharing rules and record level permissions to provide shared access among different users.
• Worked on Eclipse IDE to build the application.
• Created email templates in HTML and inbound emails using Visualforcefor the clients and customers.

Environment:Saleforce.com CRM,Force.com stage, Apex Classes, Chatter, VisualforcePages, Controllers, Custom Objects, Custom Tabs, Email Services, Workflow and Approvals, Reports, Security Controls, Twilit, HTML

Confidential

Software Developer

Responsibilities:

• Analyzed the requirements based on business data and user requirements.
• Worked on developing a web application based on Java.
• Worked on different design patterns.
• Responsible for requirement gathering along with business analyst.
• Responsible for creating and updating applications related understanding documents.
• Actively involved in writing Test scripts and doing System testing for JRE and IE8 browser compatibility for my applications.
• Actively participated in weekly and monthly status& business user meetings.
• Involved in conducting meetings with Pfizer business users for understanding gaps in the CTO applications.
• Creating programs to use JMS and message queuing to process requests.
• Involved in the Development and Deployment of Stateless Session beans.
• Generated deployment descriptors for EJBs using XML.
• Developed GUI related changes using JSP, HTML and client validations using Java script.
• Involved in writing Managed Beans/Controller logic for assigned modules.
• Responsible for developing the functionalities as per use case documents.
• Responsible for writing navigation-rules and configuring managed beans in Faces-config.xml file.
• Implemented Java documentation for complete application.
• Deployed the application on Tomcat server at client locations.

Environment: Java 1.4, JSP, HTML, Java Script, Struts, springs, Apache Tomcat, Eclipse, MySQL