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Senior It Administrator And Business Analyst Resume

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Buffalo New, YorK

SUMMARY

  • Senior IT Administrator and Business Analyst with expertise in business requirements gathering, working individually and as part of a team, to implement and test technology,
  • complex back - end system configuration, system regression testing, and process improvements using best practices in Quality Assurance and following the systems development Life cycle process.
  • Progressive Information Technology experience in Business Analysis, TALEO, Database Query Language developer and Reporting, Application Integration,
  • Data Management, Project Management, Quality Assurance and Functional Testing (QA&T), and IT Application Security.

TECHNICAL SKILLS

  • Infrastructure
  • Project Management
  • SAP Crystal Reports 11.2
  • BMC Database Query Language (SQL queries
  • views stored procedures and functions
  • HR Reporting Data Analysis
  • Security Access and Data management)
  • Program and Project Management
  • Application Process Integration
  • Technical Systems Analysis
  • Data Center migration
  • Computer Operations support
  • ITIL Understanding
  • Help Desk Management
  • Disaster Recovery
  • Disaster Recovery Auditing
  • Change Management
  • Capacity Management
  • Quality Testing
  • PeopleSoft Infrastructure
  • TALEO Applicant Tracking System Integration
  • SME HealthCare Claims
  • Complex back-end system configuration
  • Course Development.

PROFESSIONAL EXPERIENCE

Confidential, Buffalo New York

Senior IT Administrator and Business Analyst

Responsibilities:

  • Provided business gathering requirements for the export, conversion and import of security data (LDAP), for over 2000 Reports and 2 Transformation Cubes, for over 100 users, from a Legacy system into a new Cognos Data-warehouse system.
  • Developed a Web-based System to provide access to development data including traces, logs and testing data which utilized dynamic security methodology to provide a testing and developing solution.
  • Developed the Structured Query Language to support the conversion of 90 Oracle PeopleSoft databases which were used in the Development Life cycle process for 100 developers worldwide.
  • Designed, developed and implemented a PeopleSoft application engine program which automated the maintenance and cleanup of database tables which are associated with the PeopleTools Process scheduler for over 90 development databases and 4 production databases.
  • Re-engineered the Company Development Website using Content Style sheet and Adobe Macromedia to provide a more effective and consolidated Website solution.
  • Effectively designed and implemented a comprehensive Disaster Recovery system for the Oracle Human Resource, CRM (help desk system), Portal (gateway) and EPM (Data Warehouse) systems word-wide for over 325,000 employees in 80+ countries.
  • Effectively converted and enhanced the global Citrix system, providing new functionality for the PeopleSoft 8.51 Tool utilities for over 100 System developers world-wide.
  • Contributed to the Delivery of a Flagship Project called Data Center Ever-greening, providing a complete software and hardware revision level upgrade for the Global Human Resource System forecasted to save more than $4 million dollars in annual operational expense.
  • Technical lead to the Delivery of a Data Center relocation Project providing a relocation of development and production Group HR software and hardware for the Global Human Resource System which save more than $3 million dollars in annual operational expense.

Confidential

Quality Business Analyst

Responsibilities:

  • Effectively provided Quality Assurance leadership in the Quality Assurance Analyst (Automation & Functional) expertise in testing activities for projects covering application changes across a number of products and platforms.
  • Assisted with test design and performed test execution for several concurrent projects, together with support for our continuous process improvement activities and liaising with business colleagues, technical architects, analysts and development teams in a fast moving, global working environment.
  • Gained expertise in requirements gathering process, screen recording process and stress/volume testing for Global Human Resource System using HP Mercury Products (load-runner, vugen, QTP & Java scripting).

Confidential, Buffalo New York

Adjunct Instructor

Responsibilities:

  • Designed and delivered classroom and online distance learning courses using Blackboard, digital drop box, multimedia content development which includes Macromedia Dreamweaver, Microsoft Access, VBA, and Oracle 11g. Java Scripting, Flash, audio, video and Microsoft office products with specialty in Microsoft 2007 office suite.

Confidential, Buffalo New York

Senior Systems Administrator

Responsibilities:

  • Effectively designed, installed, configured, and managed of Cisco Local Area and Wide Area Network and Microsoft Server environment.
  • Managed 3-tier support for the Help desk including support for Imaging, LAN/WAN, 2000+ Microsoft desktops, and 25 Microsoft servers.
  • Led development and implementation for disaster recovery planning for all infra-structure and database components.

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