PROFILE:

• Process and detailed oriented Software during my professional engineering career with extensive experience in web, infrastructure, and security development.
• Successfully completed several project lifecycles from start to finish, ranging from elaboration, to construction, to testing.
• Written several technical documents such as functional specifications, software design specifications, training documents, and technical presentations.
• Over 9 years of development experience ranging in application development, web development, online commerce, Digital Rights Management, authentication and role - based authorization, and internationalization.
• Wide variety of applicable skills and knowledge ranging from programming languages, developer environment, operating systems, and hardware.
• Well experienced in client facing interaction.
• Innovative and technical manager with expert knowledge in online media technology.
• Successfully developed and deployed several online video players.
• Reviewed and recommended best of breed technology to integrate into products.
• Negotiated and written several agreement documents with third party vendors.
• Served as a project manager during the construction phase of the product lifecycle.
• Managed developers, quality assurance testers, other managers, interns, and third party vendors.
• Put the priorities and needs of the customer first in order to serve the best service possible.

TECHNICAL SKILLS:

Operating Systems: Windows 98/NT/2000/XP/2003/Vista, DOS, HP-UX, Solaris, UNIX, Linux, IRIX, AIX

Program Languages: C/C++ (MSVC & MFC), Java, C#, ASP.NET, ASP, Javascript, PERL, VHDL, TCL/TK, Assembly (Motorola 6800), Pascal, Basic

SAN/Storage: Navisphere, VisualSAN, Brocade, VisualSRM, Confidential Control Center

SAN Hardware: Brocade FC switches, Symmetrix DMX series, HP HSG80

Other: HTML, XML/XSLT, UML, JUnit, JNI, TIBCO EMS

PROFESSIONAL EXPERIENCE:

Confidential, San Diego, CA

Business Services Engineering Manager

Responsibilities:

• Converted engineering team to an Agile Development Software team.
• Lead daily SCRUM meetings.
• Responsible for automating workflows within the hosted environment to minimize human error and time to wait for resolution
• Evaluated and recommended automation tools needed to optimize technical team’s productivity
• Responsible for maintaining and further developing tools that are utilized for capacity management and configuration management
• Responsible for configuring systems utilized for platform and customer site monitoring
• Worked with other datacenter groups to automate and remove human labor from the server build process
• Worked with the security and compliance group to implement reporting and compliance into Business Services Management software to assist with compliance efforts (PCI, SOC 1 Type I and II, SOC 2)
• Coordinated with other technical group’s staff on the design, implementation, operation, and maintenance of systems.
• Created and maintain high-quality documentation of all relevant specifications, systems, and procedures.

Confidential, Universal City, CA

Sr Operations Manager/Program Manager/Product Development Manager/Project Manager

Responsibilities:

• Managed Project Managers, Tech producers, and interns
• Responsible for resourcing up to 24 developers, 4 QA testers, and 3 architects
• Responsible for prioritized all Confidential projects
• Responsible for communicating project priorities and status to all teams and senior management
• Successfully converted technology team into an agile development environment
• Lead daily scrum meetings as scrum master for several teams such as video, games, and mobile
• Provided training for all new hires
• Product/Project managed all of Confidential 's online video player. This included:
• Full Episode Streaming video player
• Full Episode Download video player with Peering technology
• Full Episode P2P assisted streaming video player
• Widget players
• Ad features such as leader boards, billboards, interactive ads, active logos and ad tracking
• Project managed Confidential 's integration with Confidential 's Video Content Management System.
• Architected a data management service to deliver metadata to the video download player.
• Coordinated all of Confidential 's deployment releases for online video products
• Wrote several Product Requirements Documents (PRD) and Statement of Work documents (SOW)
• Reviewed all contract agreements with third party vendors.
• Managed production support for all online video products. This included publishing issues, player application issues, and end user support.
• Coordinated projects and interfaced with several internal business units such as advertisement operations, research, and Confidential .

Confidential, Carlsbad, CA

Operational Manager/Senior Integration Engineer

Responsibilities:

• Integrated and launched the first highly successful digital store in Confidential .
• Consulted clients on best methods of implementing against the Confidential services.
• Managed the Support team who’s responsibility range from answering clients emails, client issues, configuring the Confidential services, assisting in new software releases into production servers, on call support, and assisting in integration development.
• Managed the Broadband team who’s responsibility was to integrate all new client projects to the Confidential ’s Security services, Billing services, download manager, CMS system, metadata ingestion, and any professional services development on features that Confidential does not standardize on.
• Commended by all clients such as Confidential and Confidential .
• Extended the Confidential Service API’s by writing a complete Java library version.
• Integration and customization support of Confidential Service API’s.
• Interfaced extensively with customers, bug tracking and resolution.
• Developed internal application tools written in C# to optimize efficiency.
• Created and maintained software release documentation.
• Interfaced with Engineering and Sales teams.
• Provided on-call support for Confidential ’s 24x7 environment.
• Performed management and maintenance of servers and associated operating systems including installation upgrades, enhancements, audits, data backups and preventative maintenance.
• Communicated and provided regular status, performance and operational reports to Management.
• Worked closely with the development engineering team to ensure timely resolution of bug fixes

Confidential, San Diego, CA

Senior Software Engineer

Responsibilities:

• Wrote and reviewed several functional and software design specification documents which included UML diagrams.
• Architected and implemented the authentication and role-based authorization security features of VisualSAN.
• This required both Java, JNI, and C++ code to interface with the Microsoft’s SSPI.
• Architected and implemented the security message bus features for Control Center.
• This required both Java and C++ to encrypt data in blowfish using third party software by TIBCO.
• Was chosen to research and consult on firewall issues.
• Wrote the internationalization API for VisualSAN done in Java.
• Assisted in providing a very efficient developer environment that can easily be maintained and modified.
• This included source control, a build environment using ant, and several scripts.
• Became the Project Engineer and Developer for a simulated version of the VisualSAN product.
• The marketing department needed a tool to demonstrate the VisualSAN product without actually installing it on a customer’s network.
• I created such a tool which disabled several features of the product and prevented it from monitoring the network but yet still functioned properly.
• Lead a team remotely from India in a Java Upgrade Utility project for installation.
• Provided development support for several other development groups such as installation, application (GUI), infrastructure, and database all primarily in Java.
• Was chosen to represent VisualSAN in weekly conference meetings in the Vulnerability Alert Committee, Common Architecture Module Service (CAMS) organization, and the Confidential Control Center Security discussions.
• Created unit tests for all written code.

Confidential, San Diego, CA

Software Engineer

Responsibilities:

• Team lead of a project which required the removal of a simulation engine from a software called the Joint Modeling and Simulation System (JMASS) and integrating the government owned simulation engine called the Synchronous Parallel Environment for Emulation and Discrete Event Simulation (SPEEDES).
• The targeted platform was IRIX 6.5.9 using the MIPS Pro 7.2.1 compiler.
• The requirements was porting SPEEDES from Linux to IRIX and using MIPS Pro instead of GNU C++ compiler.
• Modified/Added features to the Makefile system of both SPEEDES and JMASS.
• Modified/Added features to JMASS GUI tools in TCL/TK
• Lead all technical meetings and managed development tasks for JMASS-SPEEDES
• Spoke in all Intermediate Process Reviews (IPR), which required presenting slides and giving technical presentation of the JMASS-SPEEDES integration.
• Acted as a RAM Labs representative technical personnel on several occasion
• Co-implemented the Configuration Management Administration and formal processes
• Acted as lead System Administrator requiring extra hours beyond the 40 hours per week.
• This encompasses all the network wiring and routing, setting up a patch panel, gateway server, firewall,mail server, printer server, DNS server, account management, IP Addresses management, computer maintenance, staff support, and much more for Win NT, Win 2K, Linux, and IRIX platforms.
• Acted as the Phone System technician which required the rewiring of the whole office, routing all phone lines, setting up a patch panel, and coordinating phone numbers being routed to offices/cubicles.
• Acted as the “go-to” personnel for the Director of Operations when technical expertise was needed.
• Some of the tasks involve meeting and coordinating with the phone service provider (TelePacific), search for an Internet Service Provider (NextLevel) for a high-speed connection (T1) at a reasonable price, and was the personnel in explaining rules and policy of internal network usage of RAM Labs to new employees.

Confidential, San Diego, CA

Associate Design Engineer

Responsibilities:

• Developed automated test software in a Windows NT environment to give consistent test results of any changes in the software design as well as testing the hardware functionality
• Developed a driver API for our popular hardware called the Multi-Function Telemetry board to be used on a SGI machine.
• Designed several graphical user interface application such as the remote interface to a telemetry hardware known as the Diverse Dynamic Receiver (DDR) using Microsoft Visual C++ & MFC.
• Wrote software interfaces for RS422 and RS232
• Added Software Development Kit (SDK) support for our software product
• Identified software flaws and implemented solutions

Confidential, Research Triangle Park, NC

Software Engineer

Responsibilities:

• Developed and maintained firmware code for the Multi-protocol Switched Services (MSS) Servers which consisted of boot up diagnostics of the PowerPC 603e processor, ATM interface cards, system memory, hard drive, LED's, etc.
• Tested and developed test software for the MSS firmware and hardware, reduced test time from 3 weeks to 1 week
• Assisted in some of the implementation design of the firmware code
• Implemented xmodem file transfer protocol into the MSS firmware code