SUMMARY

• 12+ years of experience in Analysis, Design, Development, Testing, Deployment and Production Support of Mainframe Applications using COBOL, CICS, DB2, VSAM, JCL, IMS DB, SAS and various mainframe tools.
• Extensive and diversified experience in batch, online (CICS) real time applications and 24/7 production support.
• Has strong exposure to analysis, program design, development, debugging, testing, implementation, and quality coordination and application maintenance. Worked in various Development, Enhancement and Migration projects and with high problem solving skills.
• Working experience in Banking, Insurance and Manufacturing domains.
• Good exposure to Project Management methodologies like Estimation, planning, tracking, monitoring and communicating project progress, SDLC and exposure to quality processes and CMM Quality Standards.
• Experience in version control tools Endevor, Panvalet and Changeman.
• Substantial experience in debugging programs and fixing issues using debugging tools Expeditor, Via Soft and CEDF.
• Good working noledge of batch FTP processing and teh use of CA - 7, ESP for job scheduling.
• Expertise in Tools like HP Quality Center, HP Open View Service Center, Uni-Center Service Desk and Share Point.
• Thorough noledge in Object Oriented Programming concepts. Worked on projects those with Java as Front End and Mainframe as Back end.
• Exposure to JAVA programming and ability to understand and modify teh Core JAVA code.
• Excellent noledge in RDBMS Concepts and extensively worked on DB2 database.
• Closely worked with business users at various stages of teh project lifecycle, including concept assessment, requirements gathering, design, development, testing and implementation.
• Excellent analytical /problem solving skills on diverged technical environments.
• Business Function Analysis with estimates and High and Low Level Design.
• Expertise in training low skilled team members and review of technical work.
• Highly motivated to take independent responsibility as well as ability to contribute and be a productive team member.
• Ability to grasp and adapt to evolving technologies and new environments in short time frame.
• Excellent troubleshooting and analytical abilities, outstanding interpersonal and communication skills.

TECHNICAL SKILLS

Operating System: MVS/ESA, OS/390, Z/OS, WINDOWS-95/98/00/NT/XP, UNIX

Programming Language: COBOL, JCL, XML, REXX, EASYTRIEVE, SAS, JAVA

Databases: DB2, VSAM, IMS DB, MS Access

Online Transaction Processing (OLTP): CICS

Change Control Version Tools: ENDEVOR, CHANGEMAN, PANVALET

Processes: IBM’s QMS (Quality Management System)

Scheduling Tools: CA-7, ESP, Control-M

Project Management: MS Office Suite, MS Project, MS Visio

Mainframe Tools/Utilities: TSO/ISPF, XPEDITER, FILE-AID, FILE MANAGER, QMF, SPUFI, DB2I, CA-7, ESP, MQ Series, NDM, FTP, FAULT ANALYZER, ABEND AID, VIASOFT (Smart Test), PLATINUM, File Aid for DB2, QMF for Windows, XPTR, HP Quality Center, HP Service Center, Share Point, Unicenter Service Desk(USD) MASTERMIND for DB2, FILEAID for IMS

PROFESSIONAL EXPERIENCE

Confidential, Dubuque, IA

Senior IT Analyst

Responsibilities:

• On call Production support for teh Batch cycles.
• Worked on various development projects from gathering requirements, Development, Unit testing and System testing of solutions from teh design documents.
• Client interaction on daily basis for different business issues which would require analyzing different mainframe processes and data.
• Monitoring and changing teh Batch job schedules per business needs using teh scheduling tool ESP.
• Maintaining a clean and accurate data for teh business users and providing various reports to teh business users.
• Participating in discussions with teh business users along with teh business analysts to provide technical insight and issues.
• Translate customer requirements into formal requirements and preparing low and high level design documents (DSD - Design Specification Document).
• Loading and backing up of data into various test and Production systems based on business users needs.
• Responsible for maintaining and reporting all application incidents/problem tickets on HP Service Center.
• Documentation of teh existing system functionality and preparing teh flow charts for business users.
• Maintaining of parts catalog and doing teh changes to restrict certain parts from certain dealers or removing certain parts from restriction as per business needs.
• Preparing various weekly/monthly reports for dealers, field officers and business owners along with ad-hoc reports as needed.

Environment: IBM Z/OS, COBOL, JCL, DB2, VSAM, CICS, SAS, JAVA, TSO, ISPF, ENDEVOR, EXPEDITOR, QMF, FILE AID, ESP, IMS DB, MASTERMIND, DB2 FILE AID, IMS FILE AID, MQ Series

Confidential, Atlanta, GA

Senior Systems Analyst/Technical Team Lead

Responsibilities:

• Responsible for leading a project team in delivering solution to teh client in teh Banking sector.
• Responsible for effective communication between teh project team and teh customer. Provide day to day direction to teh offshore project team and regular project status to teh customer.
• Responsible for day to day (24X7) Production Support and Maintenance of Platform, VRU and Decision Power applications that built using mainframe technologies like COBOL, DB2, CICS, VSAM, Easytrieve etc. All source codes are maintained using Endevor change control version tool.
• Responsible for maintaining and reporting all application incidents/problem tickets on HP service center.
• Investigate, Analyze and resolve teh end-user problems in teh problem areas.
• Track defects and coordinate with offshore lead for permanent solutions.
• Scheduling changes to teh existing and new batch jobs using CA-7.
• Assist in preparation of test plans and prioritizing and assigning teh project defects in Quality Center tool.
• Translate customer requirements into formal requirements and design documents (DSD - Design Specification Document), establish specific solutions, and leading teh efforts including programming and testing that culminate in client acceptance of teh results.
• Utilize in-depth noledge of functional and Technical experience in Mainframe and other leading-edge products and technology in conjunction with industry and business skills to deliver solutions to customer.
• Establish Quality Procedure for teh team and continuously monitor and audit to ensure team meets quality goals using QMS (Quality Management System).
• Verify that all teh deliverables are of good quality and loaded in RPM (Rational Portfolio Manager).

Environment: IBM OS/390, COBOL, JCL, DB2, VSAM, CICS, JAVA, Easytrieve, Endevor, CA7, Quality Center, HP Service Center

Confidential

Systems Analyst

Responsibilities:

• Worked with teh BA team in translating and documenting teh requirements into Low level design documents.
• Preparing High level and Low level design specification, Analysis and Requirement documents.
• Involved in Requirement gathering and Impact Analysis.
• Involved in Development and Testing (Unit testing, Integration testing, system testing).
• Coordinate and communicate tasks with developers.
• Review teh quality of teh deliverables from teh team.
• Responsible for effective communication between teh project team and teh customer.
• Involved in production support and provide fixes to production problems.
• Establish Quality Procedure for teh team and continuously monitor and audit to ensure team meets quality goals using QMS (Quality Management System).
• Responsible for day to day Production Support and Maintenance of Customer Relationship Facility legacy system application that built using mainframe technologies like COBOL, DB2, CICS, IMS DB, DB2, VSAM, Easytrieve etc. All source code is maintained using Endevor change control version tool.
• Responsible for creating and delivering monthly and quarterly metrics to customer and identify teh defect trends that will halp in taking teh preventive actions.

Environment: IBM OS/390, COBOL, JCL, DB2, IMS DB, VSAM, CICS, EASYTRIEVE, ENDEVOR

Confidential

Developer

Responsibilities:

• Analysis, design, development and implementation of customized Mainframe solutions for new implementations.
• Analyzing teh problems reported by from teh customer.
• Monitoring teh problems queue and distributing among teh Team, based on teh Individual’s expertise and problem complexity.
• Support teh production system and provide teh immediate fixes to issues encountered. All production tickets/incidents are tracked & reported using Infoman tool.
• Involved in Review, Unit testing and System testing of different modules.
• Involved in teh production support monitoring.

Environment: IBM OS/390, COBOL, JCL, DB2, VSAM, CICS, EASYTRIEVE, ENDEVOR, NDM