SUMMARY

• An overall professional experience of 7 years in Administration/Development of Interwoven Content Management System (CMS) products with nearly an year of experience alone on Adobe CQ5.6 application as Administrator.
• Experience on replatforming teh application from Interwoven Teamsite WCM to Adobe CQ5.6.
• Experience on Installing Adobe CQ5.6 Author, Publisher, Dispatcher modules with their end - end configurations.
• Experience on Adobe CQ5.6 Users/Groups administration, LDAP integration and troubleshooting issues.
• Experience on technologies/frameworks like Apache Sling, Apache Felix (OSGi), JCR, CRX, CRXDE Lite, REST, Javascript
• Extensive experience on Web Content Management (WCM) Application Support, Maintenance & Development of Interwoven products like Teamsite, Livesite, SitePublisher, OpenDeploy, DataDeploy, IDOL &Mediabin.
• Extensive experience on content and code migration and upgrading of teh Interwoven Teamsite legacy systems to teh newer versions of teh application -Teamistev7.2, v7.1, v6.7.2
• Experience in Installation and end-to-end configuration of various Interwoven products like TeamSite, Search, Opendeploy, Datadeploy, SunONE webserver, DBD, DBI etc. on Solaris 10 servers and Linux, Windows servers as well.
• Worked on establishing deployment architecture by developing teh OpenDeploy deployment configuration files and workflows with experience in Perl, XML, HTML, CSS, SQL/PLSQL,.NET
• Experience in building Teamsite workflows, Templates, datatypes using SitePublisher Form APIs.
• Extensive experience in providing WCM application support to business CMS users by troubleshooting issues and resolving them
• Proactive maintenance and house-keeping of teh WCM application to keep teh system run smoothly.

TECHNICAL SKILLS

• Web content management (CMS) - Interwoven TeamSite v7.2 v7.1 v6.7.2 and v6.5 on Solaris and Linux
• VirageMediabin v7 & v8
• Interwoven Search
• Opendeploy 6.1.1 & 7.2
• Datadeploy 6.1.0.
• TeamsiteTemplating
• FormAPI
• Workflows development.
• Adobe CQ5.6 Administration
• Adobe Scene7
• Apache Tomcat
• Sling
• Felix (OSGi)
• JCR
• CRX
• CRXDE Lite
• REST
• Perl
• XML
• HTML
• CSS
• SQL/PLSQL
• JavaScript
• .NET
• Solaris 10 administration
• Linux
• Windows

PROFESSIONAL EXPERIENCE

Confidential

IT-Analyst

Responsibilities:

• Co-ordinate with business to prioritize and resolve support issues with teh current platform which uses Teamsite
• Early Engagement Resource - Working with development team on on-going project/enhancements to ensure teh supportability aspects are met before they are deployed to production environment to avoid unforeseen issues due to changes.
• Involved in CMS Replatforming project from Interwoven Teamsite v7.1 to Adobe CQ5.6
• Installing Adobe CQ5.6 Author & Publisher instances and performing post installation configurations
• Troubleshooting issues occurred during and after installation and configuration, configuring Log files and their rotation policy, LDAP integration.
• Setting up necessary replication agents in CQ author and publishers and performing test deployments.
• Setting up Adobe CQ users, groups, roles and assigning appropriately previlleges to teh business users as per their needs.
• Driving teh non-functional requirements implementation for any new/existing application changes/projects to ensure to cover all supportability aspects before their implementation on production.
• Carry out Requirement docs, Design docs review to bring out supportability concerns/suggestions during teh project/enhancement implementation phase itself to ensure smooth functioning of changes on production envt.
• Conducting weekly knowledge transitions to teh whole team (off &on shore team) about teh upcoming new/existing application projects on production so dat teh whole team be well aware and prepared for providing TEMPeffective support to teh application.
• Carry out support and maintenance activities by working with business tickets and application events.

Environment: Adobe CQ5.6, Scene7, Apache Sling, OSGi, JCR, CRX, CRXDE Lite, RESTful services.

Confidential

IT-Analyst

Responsibilities:

• Application Support/Maintenance of Confidential sites using Interwoven Teamsite 7.1, OpenDeploy v7 and Adobe Scene7
• Co-ordinate with business to prioritize and resolve support issues with teh current Teamsite CMS platform
• Undergone training on installation, administration and configuration of Adobe CQ modules.
• Involved in early discussions of CMS Replatforming project from Interwoven Teamsite v7.1 to Adobe CQ5.6
• Hands-on working sessions on Adobe CQ modules and performing fundamental admin configurations on teh lower environments.
• Provide SME (Subject Matter Expert) halp to support team/business users ‘as and when’ required. Assessing teh information needs of teh users and validating them.
• Raising an RFC (Request for Change) for bringing in teh changes in Production environment. Coordinating with other groups like DBA, front end application team & implementation team to get teh changes successfully deployed into production.
• Tracking teh production release specific change requests. dis is also used for reporting, status tracking and as office automation tool.
• Make changes to Architectures/Process flow as per teh observations and analysis made on re-occurring defects in teh production environment. Monitor teh performance of teh system.
• Working on checks and balances of new projects on production and implementation of necessary monitors on teh application.
• Working with Autonomy vendor engineers to triage high priority and long-pending issues with teh interwoven Teamsite & Mediabin application.
• Carry out Code Reviews and Walkthroughs
• Carrying out DR (Disaster Recovery Plans) activity. Taking Backup for smooth recovery.
• Carry out support and maintenance activities by working with business tickets and application events.

Environment: Interwoven TeamSite v7.1 & v6.5; Livesite, VirageMediabin v7 & v8, OpenDeploy v7 & 6.2Adobe CQ5.6, Scene7, Apache Sling, OSGi, JCR, CRX, REST; Perl, .NET, JavaScript, XML, HTML, SQL, OS: Windows, Linux.

Confidential

Consultant

Responsibilities:

• Installation and Upgrading of teh Interwoven Products
• Troubleshooting environmental issues on teh new Teamsite server
• Carrying out all sorts of Interwoven (IW) Teamsite&OpenDeploy applications’ upgrading and migration activities.
• Performing teh initial setup and configuration in teh new Teamsite 7.2 server.
• Migrating teh code and content stores from Teamsite 6.5 to Teamsite 7.2.
• Synchronizing teh users and groups between Teamsite 6.5 and 7.2.
• Creating and building teh Teamsite branches and workareas structure in Teamsite 7.2 as per teh business requirement.
• Involved in creation and modification of Teamsite Workflows.
• Involved in developing new Teamsite Templates and data types using Form APIs.
• TeamsiteTemplating, FormAPI, Workflows development
• Working on different clients of Mediabin and its close integration process with Teamsite.
• Involved in developing scripts for different modes of deployment across CMS servers both for Teamsite and Mediabin.
• Maintaining a constant and accurate management of digital assets with teh halp of Mediabin repository system and providing business solutions as per teh request from end users.
• Worked on estimating teh project work break down structure for teh Interwoven application.
• Setting up teh deployment architecture by developing teh OpenDeploy deployment configuration files and workflows.
• Setting up and performing teh deployment configurations on OpenDeploy receivers.

Environment: Interwoven TeamSite v7.2, v6.5; VirageMediabin 7, Opendeploy v6.1.1, v7.2; Perl, XML,HTML, OS: Linux.

Confidential

Technical Associate

Responsibilities:

• Application Maintenance/Support including content migration activities.
• Understand, Document and support BT.com sites using Interwoven Products.
• Co-ordinate with business to prioritize and resolve support issues.
• Involved in Rochdale Migration, a complete migration of BT.Com Web site from one site to another.
• Handled alone and acted as a SPOC in teh migration of ServiceView website to BT.Com.
• Involved in migration of Teamsite 5.5 & 6.5 to 6.7.2.
• Installation and end-to-end configuration of various CMS products like Interwoven TeamSite, Search, Opendeploy, Datadeploy, SunONE webserver, DBD, DBI etc. on many Solaris 10 servers.
• Involved in creation and modification of Teamsite Workflows.
• Creating new branches, workareas and workflows as per teh change request for every new release.
• Administration / support activities like UNIX user creation, performance monitoring etc.,
• Provide second line support for BT-Retail CMS users including handling faults raised by users and perform proactive maintenance activities of CMS system and servers, to minimize fault levels.
• Liaison with teh User and other support groups/halpdesk to determine nature of fault, fault resolution within SLA compliance.
• Involved in development of housekeeping Perl script for rotation of old logs, Checking server status etc

Environment: Interwoven TeamSite v6.7.2, v6.5, v5.5, Opendeploy 6.1.1, DataDeploy v6.1, Search v2.1, Form Publisher APIs, Perl, XML, HTML, and OS-Solaris 10.