SUMMARY

• Over 17 years of experience managing large to medium scale Transformation programs, Information technology Projects, building and leading multifunctional teams. Delivered major Programs & Projects at multinational financial institutions, Insurance companies, Credit bureaus and startups with budgets ranging from 2 Million to 30 Million dollars.
• Roadmap and Strategy for delivering Business Intelligence solutions, managed implementation of solutions using Business Objects, Cognos and Siebel Analytics, Service Oriented Architecture (SOA) to integrate applications using IBM WebSphere, Informatica, Data warehousing, Data Marts, Data Migration, Data Conversion, Data Consolidation, Data Quality Management programs, Master Data Management solutions from Informatica and Oracle, Electronic Content Management & Document management from Siebel/Oracle, IBM, Records management using FileNet & LiveText, proprietary Client Server Distributed Applications, Enterprise Application Integration (EAI), Migrations from Legacy Applications.
• Championed and managed programs and projects using PMI methodology for 19 years, expert in Program/Project planning, financial planning, budgets, EVM, vendor management, stake holder management, risk/issue management, resource planning, quality management and change management. Contributed to establishment and development of PMOs at ICBC, CIBC, AIG and Confidential Bank
• Communicate and align project sponsors, stakeholders at CEO and VPs, Business heads on regular basis Managed and led multiple teams simultaneously with 20 - 95 members onsite and offsite. Conflict management by addressing needs of stakeholders, building team ethics and promoting critical and innovative thought processes. Proficient in vendor selection and management - have worked in past with prominent technology vendors like IBM, Oracle & HP.

TECHNICAL SKILLS

Hardware: IBM Mainframes, IBM AS/400, IBM RS6000, SUN and IBM PC Compatibles

O/S: OS/390, OS/400, Windows, SUN Solaris, AIX, Linux, DOS

ERP/CRM: Oracle ERP, BaaN, Siebel CRM, PRM, SAP B/W, Lawson HRMS

ECM: FileNet (IBM), LiveText

Computer Languages: C, C++, C#, .NET, Java, HTML, CFML, DHTML, XML, Power Builder, COBOL, PL-SQL, T-SQL,, Perl, R-Basic

Databases: Oracle, DB2, MS SQL Server, Sybase, MS Access, FoxPro

Middleware: MQ-Series, Progress Sonic ESB, IBM WebSphere, WebMethods, WebLogic, iPlanet, IIS, Netscape Servers, ECXpert, HP OpenView, BMC Patrol

Business Intelligence: Business Objects, Siebel Analytics, Oracle OBIEE, Cognos, Informatica, IBM InfoSphere (DataStage, MQ Series)

Other Technologies: MS Project, ErWin, Rational Rose, Project Scheduler, Visio and MS Office Suite, Lotus Mail. GPS Tracking, Radio Communications, Installation of Networking Infrastructure

TECHNICAL SKILLS

Confidential,Alberta

Program Manager

Responsibilities:

• Responsible for managing client relationship and delivery of all Information Technology Services, Hardware and Consultancy to Alberta Innovates-Energy and Environmental Solutions (AI-EES), Alberta Innovates - Biosolutions (AI-Bio).
• Managed delivery of web based application to showcase research and related e-commerce solution.
• Managed conception and initiation to renew web properties of AI-BioSolutions and AI-Energy and Environmental solutions.
• Responsible to manage projects for Jobs, Skills, Training and Labor to consolidate SharePoint sites from, boardrooms inventory and standardization, rolling out WebEx training to all users with JSTL.
• Facilitate and or present budgets and get approvals from project working committees and steering committees.
• Manage Program to implement Microsoft CRM for various departments of GoA.
• Contribute to the efforts to implement COBIT at Ministry of Innovation and Advance Education.
• Contribute to the efforts to establish ministry-wide Information Management efforts.

Confidential, Edmonton, AB

Director Information Technology

Responsibilities:

• Corporate Information Technology Planning, Strategic Direction for selection and implementation of Information Technology projects.
• Vendor relationship management, recruitment and continued development of existing and new staff.
• Overall responsibility for management and delivery maintenance and implementation of technology solutions, office automation, telecommunications.
• Translation of business needs to IT solutions, with high ROI.
• Successfully manage $2.5 million budget for systems, hardware, infrastructure, telecommunications across the global offices spread in 5 countries, by retaining services of the best technology partners.
• Negotiate with vendors to streamline expenses and eliminate wasteful expenditure.
• Managed implementation on control procedures of management of all IT assets including Data, Applications and Hardware.
• Managed development and implementation of IT Business Recovery Plan to maintaining business continuity in event of disaster to cover the legal and contractual obligation risks.
• Managed development and implementation of Administrative Procedures (Policy) data access and storage.
• Managed stakeholders from finance, marketing and sales departments to address individual needs and aligning with CEO’s mandate for IT.

Technologies: Oracle e-business suite on Sun Platform, MS Project, Cloud based SaaS (SalesForce CRM), MS Windows, MS Office Suite

Confidential, San Jose, CA

Sr. Project Manager

Responsibilities:

• Provided Business Transformation program and project management services at:
• Ameriquest - Managed projects/programs for two organization wide transformations at AIG. Managed transformation management business processes and systems to replace legacy applications for Claims management, vendor management and implementation of Customer MDM.
• Managed Implementation and Integration of Incentive/commission management systems by Calidus at Ameriquest Mortgages.
• Managed implementation of enhancement Data Mart and Dashboards Anti-Money Laundering solution.
• Managed implementation several upgrades to of Anti-Money Laundering solutions at AIG from 2003-2012 to comply with regulatory requirements.
• Facilitate development of requirements to replace legacy applications with users groups and business stake holders to integrate with modern ERP, AR, Purchase Order and PRM
• Manage and Contributed to Requirement Analysis, Functional Specifications, Preparation of Cost Benefit Analysis reports using IBM Rational and ErWin for data modeling.
• Prepare assessment for replacement of legacy applications with modern ERP, CRM, and AR solutions.
• Managed and Contributed to Development and Design Conceptual Models, Logical and Physical Designs for enhancements to existing Data Warehouse.
• Negotiate and co-ordinate with Computer Operations department for smooth implementation and day-to-day execution of ETL Processes.
• Managed design and architecture of web portals, web services and internet based customer facing applications, including capacity and performance planning.
• Managed design, development and implementation of Quality Assurance processes including development of test cases and unit testing, integration and performance testing.
• Managed implementation or monitored use of IBM Rational, Mercury Test suite for gathering information, building test cases and tracking variances.
• Design and manage processes for variance (bugs) analysis interactively with Quality Assurance team, technical resources and SMEs.
• Managed Quality Processes using tools such as Bugzilla, Mercury test suite and IBM Rational suite.
• Define quality criteria and manage quality assurance throughout project including functional, integration and performance testing)

Technologies: Java, C++,C#,.NET, Sonic ESB, IBM WebSphere, Webmethods, Informatica, Oracle RDBMS/OLAP, OBIEE, Oracle e-business suite, Sun Solaris, AIX, Business Objects, Cognos, Siebel Analytics, SAS BW, MS SQL Server, Windows, IIS Servers, Apache, FileNet, OpenText, ErWin, IBM Rational Rose, MS Project, BugZilla, Mercury Test Suite, IBM Rational Suite

Confidential, Livermore, CA

Director Systems Integration

Responsibilities:

• Managed Design, Development, QA and Implementation (complete SDLC) of B2B systems integration product to connect back office applications with TradingProduce.com’s B2B Trading/Exchange engine.
• Managed Design and Development of Data Warehouse to analyze trades, trends for Agricultural Produce, Meats and Seafood verticals.
• Managed development of patented code matching modules to seamlessly integrate catalogs of exchange members.
• Managed Customer relationships, Interface Design and smooth integration of TradingProduce.com’s Trading/Exchange engine with customer systems - managing multiple stakeholders.
• Managed Re-Design and Conversion of MS-Access based storefront system to Oracle 8i, Solaris based storefront system with ability to handle multiple stores and verticals.
• Responsible for managing development and deployment of web based commodities trading engine to trade Agri-Produce, Meat/Protein Produce.
• Responsible for selection, implementation and development, Back Office integration Tools and Technologies based on core competencies of TradingProduce.com.
• Responsible for vendor management and contract management.
• Responsible of selection, hiring and maintaining adequate staffing levels in Development, QA and Systems Integration departments.
• Managed teams of 10-20 members comprising of internal and external resources.

Technologies: C++, Java, Oracle 8i, Sun Solaris, AIX, DB/2, Windows NT, CFML, iPlanet EcXpert, MS BackOffice, Informatica, Business Objects, IBM Mainframe

Confidential

Project Manager

Responsibilities:

• Managed Enhancement & Migration of Mortgage Loans Pricing Engine to a 6-way SMP processor platform at CIBC Mortgages IT Operations from INTRIA-HP (service provider) budget of 1 Million dollars team of 35 resources from HP Intria, CMI technical staff and business resources.
• Managed Enhancement & Integration of COINS (Mortgages Origination mainframe application) terminal on CIBC Mortgages Common Desktop platform budget of $1.5 million, team of 60 members impacting over 1600 branches and 15,000 users.
• Managed Planning, Design, Construction & Implementation of web based Marketing Incentives System for Mortgages and integrated with external entities (Air Canada, Hudson Bay) using EDI & XML budget of $1 Million multi-functional team of 20 members and more than 100,000 internal and external users.
• Managed implementation of infrastructure including Storage, Telephony and Hardware for Loans Pricing Engine, Management of Customer incentives, Loans Servicing and data warehouse projects.
• Managing multiple stakeholders from loans servicing, marketing and sales departments and aligning with sponsors’ objectives, overall IT organization resource availability for all the projects within enterprise.
• Managed projects from inception to completion, me.e. complete SDLC lifecycle using methodologies as described in PMBOK II.
• Used ErWin for data modeling, IBM Rational Rose for Application design, development.
• Used MS Project and Project Scheduler for developing schedules, managing resources and tracking project progress and variances.
• Managed Planning of Y2K project to replace PC subsystems with Java applications.
• Managed pre-commission/implementation of Client/Server Loan Advancing System.
• Managed Data warehouse, Financial Data Mart and Business Intelligence project using DB/2 and COGNOS for Decision Support Systems.
• Evaluated & Contributed to Design of Integrated multi-tier Loans Origination Systems.
• Selection and staffing of Development QA, Operations support departments using Mercury Test Suite and custom in-house tools to monitor progress and track variances.
• Revised development & QA processes and procedures for Client Server departments.
• Managed teams of 8-20 direct and indirect internal and external resources based on project.

Technologies: meBM Mainframes, RS6000-AIX, AS/400, NT, C/C++, Sybase 11, DB/2, IDBMS, WebLogic, COGNOS, Netscape enterprise servers, Java, MQ Series, IIS Servers, MS BackOffice

Confidential

Head of Information Technology Department

Responsibilities:

• Managed Implementation of Internetworking to integrate offices in different locations.
• Managed requirement analysis and evaluation phases for ERP implementation (BaaN & Oracle Financials)
• Managed relationship with Arthur Anderson for implementation of BaaN.
• Managed Computer Operations and Development.
• Managed Installation of Telephone Systems from.
• Responsible for Selection and staffing of MIS Department.
• Managed Outsourcing of works determined as not core competency for company.
• Managed teams of 8-15 internal & contract resources in challenging environment.

Technologies: Windows NT, Sun Solaris, Novell, C++, Oracle 7, BaaN

Confidential

Project Leader/Senior Systems Analyst

Responsibilities:

• Lead Interface Design, Development and Implementation phases for Reuters Kondor+ treasury risk management system with MIDAS (AS/400 FA System)
• Lead Design, Overhaul of MIDAS interface (AS/400) to accommodate new C/S.
• Lead Evaluation, Implementation Planning of Widows NT and MS BackOffice products.
• Lead Design, Development & Benchmarking of multi-tier, multi-lingual C/S Retail Banking System based on Windows NT. The solution included distributed database and Object Oriented design.
• Lead Design, Development & Benchmarking of Application Independent Message Queue System based on Windows NT with agents on AS/400 and UNIX (Solaris).
• Lead Design and Development of bilingual Lottery Charity Checks Processing System based on Windows 3.1, Windows NT and SQL Server.
• Lead Implementation, Interface Design, Maintenance of MasterCard Credit Processing System with MIDAS (AS/400) and Decision Support System (Power Builder).
• Lead implementation of corporate wide inter-network using Proteon networking equipment to integrate LAN & WAN and TCP/IP as primary network protocol.
• Contributed to development and maintained Inventory, Cost Accounting Systems.
• Designed, developed and migrated Quick Silver Apps to Oracle 6.
• Created External and Internal designed after ascertaining requirements.
• Developed modules for financial accounting package for travel agencies.
• Analyzed and Developed Punctuality analysis system for SC Railways.
• User exit functions to provide UI and complex calculations for Oracle 5 Apps.
• Developed modules for retail banking application.

Technologies: Novell, UNIX, C, PL-SQL, Oracle, COBOL Clipper, dBase