SUMMARY

• 7+ years of IT experience, with 5 years of experience in Pega/PRPC as a Senior PRPC Developer with good exposure in Financial Services, and Healthcare domain.
• Expertise in CPM/CPM - HC Frameworks.
• Experienced in configuring core CPM rules like Interaction Driver, Intent tasks, Categories and Suggestions.
• Experienced Integrating PRPC with external system using connectors. (SOAP connectors to connect to external Web-Services, JMS Connectors for Middleware Service integration & SQL Connectors for external relational database integration).
• Expertise creating/hosting services on Pega and integrating with EAI environment. Have developed SOAP & JMS services
• Experience in performance testing and tuning using the PRPC-PAL tool, have performed extensive debugging of flows, activities, services and declarative rules using the Tracer tool.
• Experience implementing solutions on Java/J2EE, SOAP, Web Services, JMS, Portal, JDBC, JNDI, XSLT, XML using SAX and DOM parser.
• Proficiency in developing Secure Web applications using, JSP, Servlets, Java Beans, XML, JDBC, JavaScript, jQuery and HTML.
• Experience with various Application Servers: JBOSS 6.1, Apache Tomcat-6.0, Web logic 9.0, and Web sphere Application Server 6.0.
• Experience on Developing SQL Script, PL/SQL Stored Procedures, Functions, Triggers, Packages (Oracle XLSX).
• Involved in all stages of software development cycle, thorough with software methodologies like Agile and RUP.
• Have good communication and interpersonal Skills, an excellent team player works towards the growth of an organization.

TECHNICAL SKILLS

Operating Systems: WINDOWS XP/7, OS/2, UNIX, LINUX 8.

Languages: J2EE, C

BPM Tools: PRPC 7.x PRPC 6.x, PRPC 5.x

Web Services: SOAP, HTML, XML, CSS

Databases: Oracle 8i/9i/10g, PL SQL /SQL Server 7.0,2000&2005

Web/Application Servers: Tomcat, Java Web Server, BEA-Web logic Server, IBM - Web sphere, JBOSS.

PROFESSIONAL EXPERIENCE

Confidential, Birmingham, AL

Pega Architect

Responsibilities:

• Worked with the Business Architects during the DCO sessions in coming up with the Application Profile Document and creating the Baseline Application.
• Worked with the client in creating the Draft UI for the Work Types during the Real-time DCO sessions.
• Involved in refactoring High Level Class structure and designing workflows.
• Developed the User Interface with Flow Actions, Harness, Section rules.
• Extensively used Basic Controls Layout and Advanced Control Layout elements.
• Created Flows, Screen Flows and Sub Flows, Activities as per the requirements.
• Created Circumstancing rules for the edge cases.
• Used branding Wizard to make changes to UI across the Applications.
• Created Declarative Rules, Decision Rules and Validation Rules to implement business rules and also to take decisions and route the workflow.
• Defined Service Level Rules for case handling in Work baskets and Work lists.
• Extensively used Tracer, Clipboard tool and Rule Inspector to perform unit testing during Application development and debugging.
• Involved in creating reports using Report Definition, Report Viewer & Report Editor, and Report Browser.
• Generated Summary and List view reports as per the requirement. Also used the advanced Reporting Techniques like Sub Reports and SQL functions.
• Used Application Package Wizard to move Application across different environments.
• Created Web-based Integration services and connectors (SOAP and HTTP)
• Developed the Applications adhering to the PRPC Guardrails.
• Implemented Case management functionality.
• Supported Production environment.
• Upgraded the PRPC Versions V5.4 to V7.1.

Environment: PRPC V5.4, V7.1 CPMHC 5.4, 7.1 HTML, XML, SOAP, Java, J2EE, Java Script, Oracle 10g, Web Sphere 6.1, Windows, AIX 6.1

Confidential, St. Louis, MO

Sr. PRPC Developer

Responsibilities:

• Design and development of the application based on the business requirements.
• Prepared high level design documents from the requirements.
• Involved in designing the Class structure and development of process flows, activities and UI.
• Used SLA’s to assign and escalate tasks based on priority.
• Worked on covers and covered object concepts to group tasks related to a payments.
• Creation of activities and validation rules for implementing core business logic.
• Defined PRPC components like Decision tables, Decision trees, Declarative expressions, Constraints, and Indexes etc.
• Created agents which will run in the background to generate daily, weekly and monthly reports.
• Developed Rules for Validation and Integration rules pertained to Rule-Connect- and Rule-Service. Integration varies from connecting to disparate systems internally and external to the organization.
• Created Activities, steps and methods like property set, page new, calling other activities for implementing core business logic.
• Created List view and Summary view reports for the reporting purpose in the process commander.
• Involved in bug fixing activities after the initial development of the project was completed.
• Involved in optimizing and refactoring the code for better performance and ease of maintainability.
• Providing support to other system architects.
• Troubleshoot and communicate with PEGA Support team in order to resolve technical issues which require hot fix from PEGA systems
• Worked on integrations using SOAP, HTTP and SQL to retrieve data from external data base as well as Pega database.

Environment: PEGA PRPC V6.x (V5.5, V6.1), XML, HTML, AJAX, SOAP, JavaScript, Smart Dispute, CSS, Oracle

Confidential, Pasadena, CA

Sr. PRPC Developer

Responsibilities:

• Interaction with Business users to understand Use Cases and requirements
• Created High Level Class structure, Workflows and Rule sets in Pega PRPC
• Implementation of PRPC components like Decision tables, Decision Maps, Declarative expressions, Constraints and Indexes etc.
• Created Activities, steps and methods like property set, page new, calling other activities for implementing core business logic
• Created Decision and Declarative rules, flows, action flows, validation rules.
• Created Section, Layouts, New, Perform, Confirm and Review Harness for UI screens
• Used RDB Method to created Database Connection and Created Web services using Connect SOAP.
• Developed Rules for validation and integration pertained to Rule-Connect- and Rule-Service.
• Customized Interaction Driver (Pega CPMHC) according to business needs.
• Coordinated implementation, Integration, UAT and also for bug fix and enhancement activities.
• Worked on integrating PRPC with External Applications using Connect SOAP, Connect java and Connect SQL
• Created Correspondence rules and SLA
• Worked on creating Data-Admin-DB Name and connected External Database using the JDBC Connection pool
• Involved in Bug fixing, Unit testing and Performance testing using PAL

Environment: PRPC 5.4, CPMHC 7.2, HTML, XML, SOAP, Java, J2EE, Java Script, Oracle 10g, Web Sphere 6.1, Windows, AIX 5.3

Confidential, MI

Pega Developer

Responsibilities:

• Created High Level Class structure in Pega Rules Process Commander.
• Implemented critical work flows part of day to day business operations the workflows are crucial to success of the system, especially considering the volume.
• Developed activities, steps, methods and error handling.
• Developed Rules for Validation and Integration rules pertained to Rule-Connect- and Rule-Service.
• Designed and implemented complex user interfaces using Sections, Harness and HTML stream rules.
• Worked on DB mapping, remote db connection, and other DB related operations.
• Developed SOAP services.
• Implemented various PRPC components like Decision tables, Decision Maps, Declarative expressions, Constraints, and Indexes etc.
• Involved in migrating the project to V5.4SP2 from V5.3.
• Handling and communicating with Business Analysts and understanding the problems from business perspective rather than as a developer perspective.
• Preparing the Unit Test Plan and System Test Plan documents.
• Preparation & Execution of unit test cases

Environment: PRPC v5.3, MS Visio, HTML, XML, SOAP, JavaScript, Oracle 9i, IBM Web Sphere.

Confidential

Java Developer

Responsibilities:

• Designing Forms using the HTML Controls.
• Involved in Coding of Base Classes for Developing the Application.
• Involved in coding of mailing and maintaining the log files.
• Developed Servlets and JSP custom Tag Libraries.
• Implementing the Design Patterns like MVC-2, Front Controller, Composite view and all Struts Framework Design Patterns to improve the performance.
• Involved in the testing and integrating of the program at the module level.
• Involved in Developing the Utility Programs for SSO LOOKUP and dumping the databases to the Excel Sheets and storing them in the Repository.
• Involved in developing the Utility programs for searching the database.

Environment: JDK1.2.2, JDBC, Servlets, JSP, Struts, EJB, CSS, XML, Java script, Jobs, Eclipse, Oracle, PL/SQL and Windows XP.