SUMMARY

• Over 5 years experience in Maximo versions 6.2, 7.1, 7.5
• Worked on 3 Maximo Development /Implementation Project
• Implementation of at least 2 Syclo projects
• Experience with Syclo modules
• Experience with Maximo Syclo mobile Application Integration
• Experience working with JSP, HTML, CSS, JQuery, AJAX, Spring, and Hibernate, knowledge of Agile methodologies.
• Worked as Solution Architect in atleast 1 Maximo Implementation project
• Experience in Maximo Configuration - Domain, Database configuration, Application Designer
• Experience in Workflow Designer
• Experience in MIF and worked on User exit and Processing class
• Experience in Maximo Customization - Field Level Class, Custom Action
• Experience in Requirement Gathering and Solutioning
• Development of BIRT Reporting
• Team Lead experience
• Maximo functional knowledge in TSRM and IT Asset Management
• Install Syclo SMART Work Manager
• Install, configure, and administer BEA/WAS components for ARM Scheduler
• TSRM Service Catalog Designer, Developer and Configuration Specialist
• Experienced in Service Catalog for TSRM Tivoli Service Request Manager and TSRM / Maximo Service Catalog
• Perform Service Catalog walkthroughs and presentations, analyze and review datasets for service catalogs and offerings
• Experience with PLC programming using Rockwell Software tools
• Experienced in Maximo Systems Administration and customizations of Maximo screens and JSPs
• Experienced in Maximo workflow processes and Workflow development
• Experienced in cloning & developing new applications in Maximo using App Designer tools
• Experienced in developing SQL & PL/SQL scripts in Oracle and SQl Server databases as Excellent Knowledge of Product Life Cycle Management solutions (PLM)
• Expertise with defect Management tools like BugZilla, Quality Center and Test Director
• Expertise in manual testing including Black Box and White Box testing.
• Experience in working with Informatica Systems

TECHNICAL SKILLS

• BIRT
• COGNOS
• CRYSTAL REPORTS
• SQR REPORTS
• Oracle database design/testing web design using HTML and MS FrontPageSQL
• PL/SQL
• RAD
• SDLC
• UML
• Rational Rose
• Microsoft suite (Excel
• PowerPoint
• Access
• Outlook)
• Minitab and SPSS statistical tools.
• UNIX
• HP-UX
• IBM AIX

PROFESSIONAL EXPERIENCE

Confidential, Addison, TX

MAXIMO 7.5 Developer/Administrator/ BIRT Report Developer

Responsibilities:

• Development in SQL, MIF Integration
• Install MAXIMO 7.5 software
• Support implementation of Maximo 7.X as Enterprise Asset Management Solutions
• Provide expert guidance on Enterprise Asset Management best practices
• Lead development of Mobile Maximo solutions utilizing all available software suites
• Provide installations, customizations and design changes for software and hardware products which support Mobile CMMS deployments
• Provide day to day guidance for Mobile CMMS development, administration and support
• Provide daily guidance and support for the Contractors engaged in developing customized reports for customers as required
• Carry out instructions provided for implementation of modifications to existing CMMS applications, including those which support Mobile CMMS activities
• Provide direction and support for employees directly engaged in developing and deploying metrics reporting, inter-active dashboards and Mobile CMMS utilities
• Enhance team performance through process improvement and customer driven development
• Lead and support system integrations to Maximo
• Create Maximo and mobile opportunities to enhance organizational performance
• Lead report development to enhance business metrics
• Collaborate with customers to establish requirements and perform user acceptance testing
• Complete implementation documentation
• Develop an understanding of Implementation methodology
• Complete the relevant internal administrative documentation in a timely manner
• Assist in customer MAXIMO upgrade exercises
• Provide project management support for stability initiative and engagements.
• Provide production outage incident reviews, administration of ITSM based work orders and tickets, and reporting of application availability metrics on a weekly basis.
• Provide expert Maximo - SAP knowledge to team for conversions.
• Manage complex issues around ARM scheduling and asset management application issues.
• Handling issues reported in Remedy ticketing system.
• Provide root cause analysis on troubleshooting issues.
• Designed, developed and tested issue resolutions and deploy to production environments.
• Implementation of entire suite of IBM Maximo product line including, Maximo ITSM Service Request, Maximo ITSM Incident, Maximo ITSM Problem, Maximo ITSM Change Management, Maximo ITAM Asset, Maximo ITAM Item, Maximo ITAM Contract
• Design, develop, test, implement, and maintain Maximo IT Service Management and IT Asset Management solutions and workflow enhancements in a wide variety of customer environments.
• Train work management and crafts personnel on use of MAXIMO and hand-held computer/docking stations

Confidential, San Antonio, TX

MAXIMO/BIRT Report Administrator/Developer/End-User Support

Responsibilities:

• Perform report/dashboard design, development and implementation using Business Objects and Universe Design
• Collaborate with management organizations to improve data quality and reporting processes within applications
• Make recommendations for alterations to the Maximo Universe configuration, defining and configuring advanced logic
• Improve performance measurement capabilities within applications through report and code development/implementation
• Assist CMMS Team Lead with requirements gathering for reports
• Web Intelligence (Report Creation)
• Pulls report from Maximo per request from provided customer/requirements
• Determine which tables are involved (via SQL Developer) to establish that the data used is accurate
• Develop involved calculations within reports to provide summary metrics
• Perform as primary report tester; test reports during all development phases including development, test, pre- and post- deployment stages
• Perform test of new business objects releases/patches in order to ensure the new version can be implemented without complication
• Write programming scripts to enhance functionality and/or appearance of applications or web applications
• Assist in the development and deployment of new programs and databases and enhancements to existing applications
• Develop automated database applications
• Install and configure relevant components to ensure database access
• Diagnose and resolve database access and performance issues
• Develop, code, install, test, debug, and document Web applications using appropriate editors
• Write documentation to describe program development, logic, coding and corrections
• Code, test, debug and install applications systems and programs
• Conduct unit testing on programs and applications developed.
• Provide 24/7 production support rotations to analyze day-to-day production issues and quickly respond to the problem to minimize the business impact.
• Installing Maximo versions 6 and 7
• Carry out configuration and modification of Maximo versions 6 or 7
• Entering and modifying Maximo data for demonstration in various database environments e.g. training, development, staging, and production
• Perform more complex product design, system analysis and programming activities on application software to ensure that company technology needs are met.

Confidential, Austin, TX

Maximo/Informatica/Primavera Analyst

Responsibilities:

• Work within established controls to ensure compliance with Sarbanes-Oxley.
• Perform daily monitoring of all feeds and interfaces into MAXIMO, with the use of various SQL based tools.
• Developed complex workflow processes for purchasing - purchase request to purchase order by ensuring the strict approval processes are followed in purchasing process to meet management and field-sales information needs.
• Worked as the liaison in analyzing and troubleshooting of Maximo modules after configurations and customizations by technical developers in the project
• Analyzed the Maximo Self Service, Escalations, Desktop Requisitions, SLAs, Change Management, Software Release Management per client business requirements
• Created Custom Domains in Maximo using Domain creation tools, Field Control tool provided out of the box with Maximo installation
• Assisted project team in creating Maximo Work Management Workflow processes to escalate an Incident to a Problem to a Work Request and resulting in a Workorder
• Created Workflow Communication Templates and Configured Workflow to initiate Actions for each required task
• Provided Maximo training to client’s power users and eventually assisted clients with transitioning from Project Testing Phase into Production environment by ensuring all application modules and functionalities were rigorously tested, documented, and version control management procedures required by SOX Compliance are well followed and adhered to