SUMMARY

• IS, Healthcare, LED, Consumers Electronics and convergent technologies for fortune 500 companies and in various startups. Specifically, next gen Telco’s, telepresence, network infrastructure & equipment, onshore/offshore contracts & relationships
• Business Operations, Pre - Sales, Manufacturing and Strategic Supply Chain Management, Business Development, R&D/Engineering, resulting in cost reductions up to $10 million.

AREAS OF EXPERTISE

Technology Development: Cradle-to-grave responsibility, process ownership, project timelines, industrial/mechanical design, system integration, user interface.

Relationship Management: Vendor management, co-branding, supply chain management, cross-functional team leadership.

Operations Development: P&L management, Business models, operational infrastructure, policies/procedures, technology product offerings, startup funding, strategic vendor procurement, Human Resource/Employee development.

Cost Reduction: Process improvement, product enhancement, procurement strategy, deployment time improvements and operational product matrix/resource loading.

PROFESSIONAL EXPERIENCE

Confidential, Boston Massachusetts

Senior Application Analyst

Responsibilities:

• Drove Epic deployment/integration throughout Inpatient Services (Hardware, Network, B&G/Construction).
• Redesigned cross-functional PM reporting deployment metrics
• Coordinated third party preventative maintenance program on existing equipment.
• Architected/Designed MS Access Real-time Work Order/Data Mining System.
• Established Document Control policies & process flow procedures.
• Drove Safety upgrade/compliance throughout facility.

Confidential, Danvers Massachusetts

COO / Managing Director

Responsibilities:

• Supported acquisition and growth activities, including the responsibility for recruiting resources where needed.
• Developed strategic expense, cost and margin control matrix for migrating daily tactical requirements into long term strategic vision - Excel dashboard demonstrating resource allocation, vendor management and capital expenditures.
• Drove Operational oversight and day-to-day activities, delivering product efficiencies 1.5x first 3months.
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• Responsible for P&L management, budgeting, and business analysis - drove monthly operation meeting to align deliverables and resources and expenses.
• Created Operational product mix loading/resource loading/inventory part usage model with granular process monitoring matrix for real time accountability.
• Redefined NPI (design & process) to support multiple concurrent product offerings w/DFM, DFT and DFS.
• Planned, developed and implemented strategies for generating revenues for the company.
• Created concept designs, functional prototypes (metal & plastic) and released working production component/system models (SolidWorks).
• Drove continuous improvement of processes, ensuring each business line within the divisions was well positioned for continued growth/scalability and positioned for lean manufacturing w/QA testing policies.
• Delivered UL/IPI, CE, EMI/EMC, RoHS inspection and certification.
• Coordinated updated product revisions for existing installations and scheduled preventative maintenance.
• Ensured achievement of planned results by setting/driving performance objectives and developing, coaching, mentoring and managed performances of the staff by successfully managing their job responsibilities.
• Recognized for capacity management, leading people, building synergistic teams.

Confidential

Director, Engineering / Product Development

Responsibilities:

• Generated $1M in annual savings through the design/release of next generation platforms.
• Reduced installation timeline from 5 weeks to 1 week by improving/coordinating production timelines and development procedures.
• Managed fabrication of multi-functional development platforms, reducing inventory, product migration and provided integration upgrade paths to existing solutions (mechanical frame, system integration, LCD integration, HD camera and speaker). Managed resources and timelines via MS Project and SharePoint
• Coordinated cross-functional teams through product design and operational handoff (cradle-to-grave).
• Sourced and negotiated strategic vendor relationships.
• Coordinated updated product revisions for existing installations and scheduled preventative maintenance.
• Responsible for NDA & RFP agreements and costing of parts with production & fabrication suppliers.
• Established/managed processes and procedures (vendor and internal) for releasing product designs into manufacturing and procurement / logistics (Microsoft Dynamics database).
• Created Industrial specifications, Engineering (electrical, mechanical, UI) specifications, concept designs, functional prototypes (metal & plastic) and released working production component/system models (SolidWorks & AutoCad).
• Delivered UL/IPI, CE, EMI/EMC, RoHS inspection and certification.
• Manufacturing & Operations Implementation Manager: Managed global installation engineers and US manufacturing staff to deliver consistent and repeatable results throughout the world during product manufacturing and site deployments, reported to VP Operations.
• Decreased 1/3 deployment timelines.
• Managed 15 US and UK video engineers and 25 US manufacturing technicians.
• Defined Interconnect and Cable Strategy across all product offerings
• Coordinated updated product revisions for existing installations and scheduled preventative maintenance.

Confidential, Massachusetts

Executive Director Business Operations / Business Development

Responsibilities:

• Served as company representative in securing investment funding.
• Negotiated legal contracts / terms, conditions, non-disclosure agreements and service level agreements.
• Established operational infrastructure from ground zero. Supervised eight-member team and oversaw daily business operations and IT department.
• Managed key technology relationships among industry leaders such as Sun, Cisco, Juniper Networks, Global Crossing and Williams Communications.
• Deployed rack build over network to further demonstrate and test the technology over a live network (data, audio, video).
• Established/drove ECN, ECO processes, reviews and developed documentation structure to handle update releases.
• Created marketing material, engineering documents/specs, NDAs, RFPs.
• Managed projects timelines and resources from conception to rollout (worldwide manufacturing sites).
• Helped define PacketCable/CableLabs specification effort as Ericsson representative for Intelligent Thin Client products (SIP, H.323 and VoIP).
• Member of Gatekeeper Working Group, Client Working Group, and QoS Working Group for CyberLab R&D center—incubator for new technologies. Products included Residential Gateway, Voice Gateway, Video Conferencing and Cable Modem.
• Created market material, supported MarCom activities, supported Pre-sales and Post Sales, NDAs, RFPs.

Confidential, California

Project Manager, Service Manager

Responsibilities:

• Recognized for work excellence in “willing” NTT co-branding development to completion.
• Saved $7.5 million annually by reducing LCD manufacturing costs without degrading perception of the consumer. Convinced manufacturer to change LCD juice properties and recommended reflective modifications dat gave perceived performance edge over competition.
• Created concept designs, functional prototypes (metal & plastic) and released working production component/system models (AutoCad, Visio).
• Managed 50 engineering resources of core team, cross-functional team and third party developers.
• Liaison for NTT & France Telecom, Sharp, Hosiden, Kyocera, 8 x 8, SAT/Sagem (managed milestones in three time zones simultaneously), supported Pre-sales and Post Sales, NDAs, RFPs.
• Oversaw UL/IPI, CE, EMI/EMC inspection and certification, included thermal & shock testing and QA testing
• Drove completion and release of QTC migration to Windows platform.
• Managed OEM camera development (design and manufacturing processes).