SUMMARY

• A diligent EnterpriseOne Technical Consultant who strives to help customers leverage existing investments in JD Edwards and implement business process changes to boost profits and efficiency.
• Over 16 years of experience in Oracle’s JD Edwards EnterpriseOne (E1) /OneWorld business application solutions, skilled in troubleshooting and developing applications, reports and business functions in partnership with business users. Strong functional and technical knowledge of EnterpriseOne Real Estate Management, Supply Chain Management (Distribution), and foundation modules.
• Possess a track record of success in analyzing customers’ business needs, resolving customers’ issues completely in a timely manner, meeting project milestones, and developing solid business relationship with customers and colleagues.

TECHNICAL SKILLS

Oracle’s JD Edwards EnterpriseOne: Toolset (Xe through 9.2), Object Management Workbench (OMW), Form Design Aid (FDA), Report Design Aid (RDA), Table Design Aid (TDA), Table Conversion (TC), Named Event Rules (NER), C business functions and Debugging Tools.

Language: EnterpriseOne Event Rules (ER), BI Publisher (BIP), C and SQL.

Development Life Cycle Tools: CaliberRM, TogetherSoft Control Center, Visio Professional, McCabe, Test Director and Performance Workbench.

Quality Assurance Testing: Unit Testing, Regression Testing, Load Testing and Usability Testing.

PROFESSIONAL EXPERIENCE

Confidential, Denver, CO

Senior Technical Consultant

Responsibilities:

• On - site and remote consultation to demonstrate and provide technical and functional JDE solutions. Projects include:
• Worked alongside stakeholders to gather and clarify reporting requirements.
• Designed, developed and tested JDE & BIP reports in 9.2.
• Part of the functional and technical team to design and deliver a solution to send payment requests to US Bank, track and record reconciled payment transactions into the E1 system.
• Developed data migration scripts to convert E1 dataset.
• Customized various Expenses Participation (EP) applications to meet the business requirements within a tight timeline.
• Collaborated with client’s IT personnel and offshore resources to coordinate code maintenance and deployment.
• Delivered EnterpriseOne-Salesforce interface solution on time and under budget.
• Designed and delivered various automated solutions to improve Auto Cash Auto-Match rate.
• Assessed existing custom programs and interfaces to identify optimal retrofit of custom objects into 9.1.
• Provided post-implementation Production system support.

Confidential, Chicago, IL

8.0 Production Support

Responsibilities:

• Designed, developed, tested and documented various custom Interactive Applications and reports using EnterpriseOne toolset. Retrofitted custom codes into 9.0.
• Provided post-implementation Production system support.
• Enhanced E1 system to increase Auto Cash Auto-Apply rate by over 35% and improved Account Receivables efficiency.
• Developed, tested and delivered data migration solution to account for foreign tables from systems integrated with EnterpriseOne. Developed SQL scripts to convert E1 dataset that would otherwise had required too much time using standard E1 Table Conversion UBE. Performed post-upgrade data integrity validation.
• Defined functional and technical specifications for applications and reports needed.
• Conducted clarification efforts with functional team and stakeholders.
• Designed, developed, tested and documented various custom Interactive Applications and reports.
• Created technical and user level documentation.
• Provided post-implementation Production system support.

Confidential, Niwot, CO

Techno-Functional Distribution Consultant

Responsibilities:

• Rectified mis-matched data to restore record integrity in the EnterpriseOne Sales, Procurement and Inventory modules. Conducted analysis and provided recommendations on data integrity issues to support client’s business goals.
• Delivered custom reports to monitor integrity issues as part of risk mitigation measures. Identified and cleaned up data in testing and production environments to significantly improve accuracy of data warehouse.
• Triage the related issues with the business analysts and end-users to isolate root causes.
• Documented use cases that could lead to data mismatch and implemented controls to prevent recurrences.
• Partnered with executives from different LOBs and managers to gather business requirements.
• Defined functional and technical specifications for enhancements and customization of EnterpriseOne applications and reports for specific business needs. Developed, tested application solutions and provided end user support.
• Provided post-implementation support including troubleshooting day-to-day issues.
• Managed development related tasks with client’s IT personnel and offshore resources.
• Delivered user education sessions in inventory management, order to cash processes and software configuration. The training empowered users to make software configuration changes based on growing business needs. Provided step-to-step user level documentation to support on-going training and business processes.
• Worked on various functional & technical areas including Sales, Procurement, Advanced Pricing, Inventory Management and EDI.

Confidential, Denver, CO

Applications Developer

Responsibilities:

• Worked on delivering enhanced Pricing functionality for the 8.12 Wine industry enhancement project.
• Engaged project stakeholders and product management to clarify and finalize requirements.
• Implementation included creating new and modifying existing data dictionary items, tables, indices, data structures, business views, business functions, interactive applications and User Defined Codes.
• Ensured conformity to standards and best practices by performing regular code walkthroughs.
• Developed and conducted unit and functional testing of the Wine/Advanced Pricing Solutions in close collaboration with the Quality Engineering team to facilitate top quality tests.
• Conducted functional and technical presentations to project stakeholders and development teams.
• Lowered code risk to improve the quality of the applications by proactively suggesting changes.
• Led the Support Development Team for the Advanced Pricing module, with accountability for managing SARs, mentoring, and providing ongoing support to internal and external customers.
• Provided training, supervision and managed workload for a team of 8 developers (onshore & offshore).
• Coordinated and assigned resources to manage customer issues within timelines, conducted code reviews and provided assistance for the developers in solving complex issues.
• Collaborated with customer support, product management and the global escalation team in delivering timely fixes and solutions for go-live/critical customers.
• Maintained backlog below the team’s threshold and successfully met all service level agreements for internal and external customers.
• Maintained existing business functions, applications and reports in EnterpriseOne Advanced Pricing and Sales Order Entry modules for XE, 8.0, 8.9, 8.10 and 8.11 releases.
• Resolved customer issues and escalations completely with appropriate sense of urgency.
• Analyzed issues, debugged and implemented fixes with thorough testing.
• Worked with customer support in gathering requirements to address customers’ business needs, this resulted in fixes that are functionally correct and practical.
• Actively engaged other development teams such as Logistics, Procurement, Configurator and EAM (Service & Warranty) to resolve cross functional issues.
• Created technical documentation on resolved issues to build up the knowledge base for the Advanced Pricing module and to prevent duplicate efforts on problem research.
• Involved in the design and solution implementation for refactoring projects.
• Developed and implemented the solution for refactoring the Advanced Pricing applications. The project was completed with a reduction in code complexity by 50% measured by using McCabe tool.
• Identified and fixed additional bugs and usability issues that were outside the project scope.
• Executed unit and functional test to ensure functionality is free of defects. Documented test cases in Test Director.