We provide IT Staff Augmentation Services!

Siebel Consultant Resume

4.00/5 (Submit Your Rating)

Albany, NY

SUMMARY

  • 10.5 years of progressive experience in various phases of IT project life cycle.
  • Oracle Siebel Certified Expert 8.0.
  • Hands on experience on Siebel version 7.7, 7.8, 8.0, and 8.1, IP2015, IP2015.9.
  • Extensive experience in design and implementation of several Siebel Industry and Employee Solutions - eCommunications, Call Center, Siebel Sales, Siebel Campaign management and Public Sector.
  • 10 years of Excellent hands on experience in Siebel Configuration, Workflow, Workflow Policies, Business Services, eScript, EAI and EIM.
  • Working knowledge of Upgrade process from Siebel 15 to Siebel 15.9.
  • Working Knowledge of Siebel Admin Activity like Export/Import Repository, Performance Log, Server Restart, and Conflict Management.
  • Hands on work experience of Siebel Scripting.
  • Expertise in Virtual Business Component Configuration (VBC), Workflow, Business Rule Processor (BRP), Data Validation Manager, Runtime Events, Assignment manager, Task UI and Business services.
  • 10 years of experience in integrating enterprise applications by utilizing leading concept of Enterprise Application Integration (EAI), that includes Web services, Siebel Adapters, Integration BO/BC, and EBC/VBC.
  • 3 years of work experience of Enterprise Integration Manager (EIM).
  • 3 years of expertise of generating Actuate Reports for different region and in different language (Japanese).
  • Excellent work experience of Open UI framework, customization of PR and PM Model through HTML, jQuery and JavaScript, modification of css file and SWT Files.
  • Basic knowledge of BI Publisher Reports.
  • Involved in full life cycle implementations right from System Proposal stage to implementation stage.
  • Involved in Performance Enhancement process along with Database team.
  • Working Knowledge of SFDC Technology, Salesforce Admin, Apex, Triggers, Workflow, Approval Process and Visual Force.

TECHNICAL SKILLS

SIEBEL Versions: Siebel 7.X, Siebel 8.X, IP2015

SIEBEL Skills: Configuration,eScript, Workflow, Task UI, Assignment Manager, EAI and EIM

Siebel Open UI: JavaScript, CSS, JQuery.

Tool: ActuateErdPro, BIPublisher, Toad, soap UI, notepad++, sql developer, WinSCP, UFT.

Language: C, C++, VB.Net, JAVA, SQL.

Salesforce: Visual Force, Apex, SFDC IDE.

PROFESSIONAL EXPERIENCE

Confidential, Albany NY

Siebel Consultant

Environment: Siebel Public Sector, Siebel Citizen Service Portal, Oracle 12c, OPA, OPEN UI

Responsibilities:

  • Involved in migration from IP2015 to IP 2015 patch set 9. Involved in upgrade process, repository preparation, conflict resolution.
  • Worked on Siebel IP2015 Public Sector and Citizen Service Portal, Technical Design, and Configuration.
  • Worked on Case, Service Request, Account, Activity and Contact BC configuration.
  • Create New BC/BO, MVG, Pick List, Drilldowns, VBC, screens, Views, and Applets.
  • Integrate application with legacy application like CIS, HPA and HPExtream through web services, for Provider Authorization, Case Search, Filenet Document creation, opening and deletion process.
  • Design Inbound and outbound web services using ASI framework.
  • Created DVM (data validation manager), runtime events, for field validation.
  • Designed workflows and RCR to create email notification and work item for different person type.
  • Configure VBC, Web Services, Workflows, Business Service.
  • Write Siebel eScript on various events of BC and Applets to meet requirement.
  • Configure Data visibility based on Division, position.
  • Configure OPA web determination to integrate with OPA for TAR Creation Process.
  • Works on ADM for deploying changes from Dev to QA and Test environment.
  • Created audit trail on BC to track changes.
  • Modify css file, created PR for change position, styling of applet controls.
  • Created Custom PR and PM to meet requirement like remove watermark, auto refresh applet and many more
  • Worked on Open UI identify out of the box JavaScript file, and modify them as per requirement.

Confidential, Texas

Consultant

Environment: Siebel 8.0, Oracle 12c, UFT

Responsibilities:

  • Worked on Siebel version 8.0, Technical Design, and Configuration and Testing.
  • Wrote Test Script using solution design doc.
  • Converted Manual Test script to Automated script using UFT.
  • Wrote Code in vb to create function library that can be used with different actions and solution.

Confidential

Siebel Developer

Environment: Siebel Sales 7.8/8.0, Oracle 9i

Responsibilities:

  • Customized the views and screens using tools as per the client requirements.
  • Created Interface using standard Siebel EAI methodology to interact with other systems.
  • Prepared of Technical Design Documents and Functional Design Documents.
  • Prepared of test scripts based on the requirements and executed test scripts.
  • Configured pick list, pick applet and MVG applets Implemented static and dynamic Drilldowns.
  • Involved in database extract and repository Migration.
  • Enhanced existing functionality based on the change request that comes in the Form of PCRs.
  • Worked on Workflow Groups, Work Policies, Workflow Process, Business Service and Run Time Events.
  • Involved in peer reviews, Technical Design Documents and Functional Design Documents,
  • Configured Siebel eCommunication using Siebel tools and modifications carried out in three layers
  • Configuration by modifying and creating new screens, views, BO/BC and applets according to business requirements followed by testing.

Confidential

Senior Software Engineer

Environment: Siebel ecommunications 8.1, Oracle 10g

Responsibilities:

  • Configured Organizational structure; create position, Organizations and Divisions.
  • Implemented Access Control Mechanism through Bus Comp User Properties.
  • Implemented Escalation Hierarchy up to 7 levels that require extensive use or Workflow Process and Business Service.
  • Configured Task UI for Training to novice users.
  • Involved in User Training for both Post-paid and prepaid users.
  • Involved with Business Analyst and Solution architect in designing solutions for the given requirements.
  • Extend Database Tables.
  • Involved in Data load using EIM jobs.
  • Prepared Data Mapping for loading the Legacy data and prepared SQL queries, configured and optimized configuration (. IFB) files to run EIM job for data load.
  • Extensively Work on DVM Data Validation Manager, Run time Events, Business Service and Workflow Process.
  • Created VBC (Virtual business components) and customize inbuilt Business service methods.
  • Preparation of test scripts based on the requirements and executed test scripts.
  • Customized the views and screens using tools as per the client requirements.
  • Configured pick list, pick applet and MVG applets Implemented Drilldowns, List of Values.
  • Generate Actuate Reports for different Circles.
  • Implementing Actuate to Sql Reports.

Confidential

Software Engineer, Actuate Report Developer

Environment: Siebel ecommunications 8.1, Oracle 10g

Responsibilities:

  • Designed and developed Actuate Reports, Creating, Editing and formatting Reports.
  • Siebel and Actuate Report integration and creating several ROD and ROL.
  • Worked on on Data stream, Scripts, Reports sections, and Report Page.
  • Created Positions and Responsibilities for accessing reports.
  • Involved in Performance Enhancement processes, understanding logs and configuration validation, by validating scripts and move scripts to Workflows.
  • Customized the views and screens using tools as per the client requirements.
  • Preparation of test scripts based on the requirements and Technical Design Documents.
  • Configured Views, Screen, Applets, BO/BC, pick list, pick applet and MVG applets and implemented Drilldowns.
  • Created Positions and Responsibilities.
  • Generated new database template, executed data extracts and local database initialization to populate data, install Siebel gateway server, Siebel server, SWSE, local Siebel client and tool for setting up development environment.
  • Concentrated on configuring Service Request, Activity and Activity Plan Action, Opportunity, Quote, Quote Line Items, and product, Order, Asset.
  • Worked on Order Management, Asset based ordering and pricing.

Confidential, NJ

Consultant

Environment: Siebel Call Centre 7.8/8.0, Oracle 10g

Responsibilities:

  • Worked on Siebel version 7.8 and 8.0, Technical Design, and Configuration.
  • Worked in Siebel 7.8 and 8.0 Call Centre application where configure opportunity, Service Request and activity Business Component.
  • Created New BC/BO, MVG, Pick List, Drilldowns, VBC, screens, Views, and Applets.
  • Integration with SAP through eScript.
  • Created DVM (data validation manager), runtime events.
  • Designed workflows and RCR to send email notification for Quote approval.
  • Configured VBC and EBC, Web Services, Workflows, Business Service, EAI Siebel Adapter, XSD and XML.
  • Wrote Siebel eScript on various events of BC and Applets to meet change request.
  • Worked on data load for Account and contact using EIM jobs.
  • Prepared Data Mapping for loading the Legacy data and prepared SQL queries, configured and optimized configuration (.IFB) files to run EIM job for data load.
  • Worked with 3rd vendor to migrate Siebel implementation to salesforce environment.

We'd love your feedback!